Poster Compliance Center Reviews 

325
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff for providing fast, polite responses to all questions and managing compliance accounts efficiently. People note that representatives are exceptionally knowledgeable, incredibly patient, and always ready to offer wonderful assistance whenever assistance is needed. Consumers often appreciate the value of having a reliable partner to keep workplace documents organized and up to date without hassle. However, some reviewers were not happy with occasional delivery delays and receiving incorrect products or wrong addresses. A few customers also mentioned that resolving shipping errors took longer than expected and required extra effort.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting team members who were exceptionally... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional responsiveness, helpful... See more

Service

People report positive experiences with service, highlighting top-notch support and efficient setup from... See more

Response time

Customers consistently note positive experiences with response time, frequently praising staff members for... See more

Order

Users describe ambiguous interactions with order experiences, as opinions are heavily divided on delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jason Chouinard has been an absolute pleasure to work with! Very professional and fast! We needed to get our account set up immediately and he worked tirelessly to get us up and running in all our phy... See more

Company replied

Rated 5 out of 5 stars

Poster Compliance Center offers an excellent service for keeping our church updated with new labor law posters as laws change. Their annual service is less expensive than other companies that provide... See more

Company replied

Rated 5 out of 5 stars

We have just switched companies to Poster Compliance Center and are happy with our switch thus far. We are using the E-Poster Service as a fully remote company, and it's flexibility for State, County... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for your warranty as well as for the prompt response and mailer of appropriate posters. We are looking forward to receiving the updates as they occur. In a busy office, having a p... See more

Company replied


Company details

  1. #18 of 27 best companies in Business Administration Service
  2. #9 of 13 best companies in Employment Consultant
  3. #9 of 14 best companies in Office Supplies Store
  4. #34 of 42 best companies in Print Shop

Written by the company

The Most Reliable Resource for Mandatory Labor Law Posters Since 1991 Poster Compliance Center has helped organizations of all sizes stay in compliance with federal and state labor law poster requirements with a level of care and attention that we know you won’t find anywhere else. We do the work of researching the latest state, city and federal changes for our customers so you don’t have to.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

325 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(325)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant individual

Pleasant individual - order arrived promptly!

September 10, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for your feedback! We’re happy to hear you had a positive experience with our team and received your order quickly. We appreciate your business!

Rated 5 out of 5 stars

Melissa made my experience an easy one

Melissa made my experience an easy one. I am new to using their web and when to order products and she guieded me in a quick and efficient manner. Very pleasant!

September 15, 2026
Unprompted review
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Reply from Poster Compliance Center

Thank you for the kind review! We’re so glad Melissa was able to guide you through the process and make everything simple and straightforward. We’ll be sure to share your thoughtful feedback with her!

Rated 5 out of 5 stars

Andrew at PCC is outstanding!!

Andrew at PCC is outstanding!!! Top notch customer experience provided with his responsiveness, follow up, clear description/explanation of the platform, and overall kindness. PCC is lucky to have him on their sales team. He made it hard for me to even consider other vendors, even though I had to for my due diligence.

August 18, 2026
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Reply from Poster Compliance Center

Thank you for the fantastic feedback! We’re thrilled to hear Andrew provided such a positive experience from start to finish. We’ll be sure to share your kind words with him!

Rated 5 out of 5 stars

Michael Rose

Michael Rose, was very prompt and attentive in meeting my request. I was not able to access our account after trying several times. I reached out and Michael responded in a very timely manner. Michael also followed up with me to make sure I was able to access our account and if I needed any additional support!
Great Customer Service!

August 25, 2026
Unprompted review
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for the wonderful review! We’re glad Michael was able to quickly resolve the issue and follow up to make sure you had everything you needed. We’ll be sure to share your kind words with him!

Rated 5 out of 5 stars
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for your feedback! We’re glad our prompt updates have helped you stay current and confident in your compliance needs.

Rated 5 out of 5 stars

Brenda was very helpful!

Brenda was very helpful in placing this order, even when I made last minute changes. Thank you so much!

August 2, 2026
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Reply from Poster Compliance Center

Thank you, Ellen. We will relay the note to Brenda as well! Have a great day.

Rated 5 out of 5 stars

Great customer service through and…

Great customer service through and through. Explained exactly how the service works and provided detailed walkthroughs of the platform.

August 6, 2026
Unprompted review
Poster Compliance Center logo

Reply from Poster Compliance Center

We’re glad our team was able to provide clear guidance and make the platform easy to navigate. We appreciate you taking the time to share your experience with us!

Rated 4 out of 5 stars

Whenever I call

Whenever I call, everyone is very helpful and nice!

July 21, 2026
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Reply from Poster Compliance Center

Thank you your review! We’re so glad you consistently receive friendly and helpful service from our team.

Rated 2 out of 5 stars

Duplicate Payment

We had a check that never cleared our bank account, so after several months, I ultimately issued a replacement check with a note clearly stating that the original check should be shredded if it was ever found.

Both checks were somehow cashed on the exact same day.

We decided to let the payment roll over and apply toward 2028, but because we had paid early, we technically paid more than we would have if the original payment had been handled correctly, we did not receive the early-payment discount.
What concerns me most is that the original check was apparently found only after we had already issued a replacement, and despite the note specifically instructing that it be shredded, it was still deposited and cashed. I understand that mistakes happen, but the situation was certainly frustrating and left us with some questions about how the checks were handled.

July 2, 2026
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Reply from Poster Compliance Center

We're sorry for the trouble this caused. After reviewing the ticket, it looks like this was resolved with Mike on our team. We appreciate you giving us the chance to fix it, and we're always here at 800-322-3636 or customerservice@postercompliance.com if you need anything else.

Rated 5 out of 5 stars

Victor and the team were quick and…

Victor and the team were quick and efficient getting us set up and ready to go within the compliance center! Thank you!

July 31, 2026
Unprompted review
Poster Compliance Center logo

Reply from Poster Compliance Center

Thank you for the wonderful review! We're glad Victor and the team provided a smooth setup experience. We appreciate your feedback and look forward to supporting you going forward.

Rated 5 out of 5 stars

Superior Customer Service

Where do I start. My representative's name is Jason Chouinard, and let me say this, he is an absolute keeper. I say this because I reached out to the Poster Compliance Center looking for solutions for my organizations workplace Compliance posters in multi-states. Ever since Jason answered my call, he has been all business, and I mean following up, emailing, more following up, and so professional and patient with me. For a busy professional such as I, I greatly appreciate Jason, because he just kept following up, and that is when I told myself, a person with great communications skills like Jason, we are choosing the Poster Compliance Center!!! I look very much forward to a long partnership with Jason and the Poster Compliance Center. I recommended Jason, and the Poster Compliance Center for your Workplace Compliance needs!!! Thank you all again!!

Mina

July 28, 2026
Unprompted review
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Reply from Poster Compliance Center

Thank you so much for this wonderful review! We're thrilled to hear about your experience with Jason. We'll be sure to share your kind words with Jason. We're excited to partner with you and support your organization's workplace compliance needs for years to come. Welcome to the Poster Compliance Center family, and thank you again for taking the time to share your experience!

Rated 5 out of 5 stars

Annual Renewal

The first person I spoke with ws Oscar Perez he was not helpful. The second person I spoke with was Margaret Lennon, she was a great help, and I was able to get what I needed.

July 16, 2026
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Reply from Poster Compliance Center

Thank you for sharing your experience. We're glad Margaret was able to assist you and help you get what you needed. We appreciate your feedback and your business.

Rated 5 out of 5 stars

Margaret is the BEST!

Margaret is the BEST!! There is a reason she has been doing this for over 20 years. Thank you for your great customer service.

July 17, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Hi Dylan, thank you for the wonderful review! We're thrilled to hear Margaret made your experience such a great one. We'll be sure to share your kind words with her.

Rated 5 out of 5 stars

I was having some trouble on-line but…

I was having some trouble on-line but the representative that I spoke to resolved my issue and informed me of what to do in the future. Very friendly and knowledgeable!

July 16, 2026
Poster Compliance Center logo

Reply from Poster Compliance Center

Hi Suzanne! Thanks so much for letting us know that Mike was able to help you out. We really appreciate it! Wishing you a fantastic day!

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