Shoolu.com Reviews 477

TrustScore 5 out of 5

4.8

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the impressive selection of footwear available, with some specifically mentioning the ability to find favorite or hard-to-find items. People are also pleased with the pricing, often finding good deals. The ordering process is generally considered easy, and consumers value the fast delivery service. Consumers highlight the quality of the shoes and the smooth experience, particularly praising easy returns and free shipping. However, a few reviewers mentioned issues with customer service responsiveness and occasional shipping delays. Despite these isolated incidents, the overall sentiment remains highly positive, with many customers expressing their intention to order from Shoolu again.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

Brother recommended Clarks Men's Rockie 2 Lo GTX Oxford Mahogany Leather shoes bc 1) Waterproof, 2) Comfortable walking or biking, easy on feet all around, and 3) Great value. He has two pairs, now... See more

Rated 5 out of 5 stars
Verified

I was delighted to find an Earth Shoe style that I purchased several years ago but was no longer available through Earthshoes. I was even more delighted that the Shoolu price was significantly less t... See more

Rated 4 out of 5 stars
Verified

Shoes are great and so was the price, however, your website is not secure and my credit card information was taken shortly after I made the purchase. My credit card company had three small purchases w... See more

Rated 5 out of 5 stars
Verified

This is my second trial to purchase from Shoolu.com. I must say order process was easy, delivery both times were efficient and on time. With these pluses and incentive to buy with promotion codes cert... See more


Company details

  1. #6 of 73 best companies in Shoe Store
  2. #32 of 621 best companies in Clothing Store

Information provided by various external sources

Shoolu - Name Brand Shoes. Off Brand Prices. Save on great shoes for the whole family. Men's, Women's and Kid's Shoes and Apparel.


Contact info

4.8

Excellent

TrustScore 5 out of 5

477 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Wow impressive!

Wow, impressive! Found my favorite hard to find Adidas on their website, reasonably priced and amazingly quick delivery! Will never hesitate with ordering from Shoolu again! Thanks so much!

Date of experience: June 11, 2025

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Rated 5 out of 5 stars
Verified

Order Experience

For me to be a first time customer, the ease of ordering, inventory, and customer service made this process very easy. I’ll be back.

Date of experience: May 15, 2025

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Rated 1 out of 5 stars
Verified

one star

A week has passed since the order was placed, but the item still hasn't shipped, and I can't even cancel the order. It's too terrible! I won't buy again.

Date of experience: April 10, 2025

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Rated 5 out of 5 stars
Verified

Very satisfied first-time customer

I ordered a pair of black leather Cole Haan ankle boots online and received them in just five days time, despite the winter weather. The boots were on sale and shipping was free. Such a deal! Taking advice from other reviewers, I ordered a half-size up and am glad I did. The boots fit perfectly and are comfortable, although I must admit they looked small for my foot upon taking them out of the box. The boots arrived in perfect, never worn condition. The packaging arrived without signs of mishandling, but the shoebox itself was damaged along the bottom edge, which might have been an issue if I needed to return the boots. (I don't!) Accompanying instructions warn that a damaged shoe box might result in a reduced refund for returned boots. Meanwhile, the boots are beautiful, in perfect condition, and I plan to wear them to the ballet matinée today! btw, I broke my heel two years ago and am very picky now about the comfort level of my shoes and boots. These do not disappoint!

Date of experience: February 15, 2025

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Rated 4 out of 5 stars
Verified

Wrong picture, right shoes

The image was not the exact product but the product was what I was wanting. Matched it up via the SKU # and hoped that the shoes that arrived were the correct ones and not the ones in the image on the product page. Got lucky!! Delivery was as promised. Would have missed these shoes if I had relied solely on the product image on the website.

Date of experience: December 03, 2024

Rated 5 out of 5 stars
Verified

Great company to do business with!

I was skeptical at first that I had been scammed. But that was the furthest from my experience! The site was so well laid out and easy to navigate. Then - they shipped my shoes out in record time. Thought my box would be empty from a scammer bc it’s happened to my friends lately! I will DEF shop w this company going forward. Incredible from start to finish.

Date of experience: November 30, 2024

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Rated 5 out of 5 stars
Verified

So quick

Shoes were sent so quickly and customer service is super responsive! Wonderful buying experience. Found a shoe that is discontinued and wished they had more to sell...enjoying my purchase.

Date of experience: November 09, 2024

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