Sixt Slovenia Reviews

Went to Slovenia for my partners 40th and rented a car. On return of the vehicle and a couple of days following the holiday we got an email from SIXT stating we had caused damage to the underneath of the vehicle and owed €178! The damage was not done by us and not visible due to it being beneath the car. The staff did not look under the vehicle to check. They could not provide any evidence that I had damaged the car at the time of rental and that there staff had checked the underneath. Absolute sham of a company and the customer service awful! They blackmailed me stating I was black listed from the company until I paid up. Corrupt company. DO NOT USE!!!

Date of experience: May 05, 2024

They are complete scammers and want to charge me 596 Euros for damage to a wheel rim that I did not cause. They would not inspect the vehicle when I returned it and later sent me this bogus damage and demand for payment. I have insurance to cover it but I want to warn future renters.

Date of experience: September 22, 2024

The old "you caused a scratch on the bumper" scam. They list out 30 or 40 imperfections to the car, then when you bring it back, they pick from one of them and let you know you caused it. Don't rent from them.

Date of experience: October 05, 2024

When I returned the car back ( in the same case I received), I was very astonished when sent me 281 euros unjustified repair costs.
It was my first time with this company and of course it will be the last.

Date of experience: June 20, 2024

Like others here, I wish I'd read the reviews before booking with Sixt Slovenia. I have just been stung for €600 in unjustified repair costs.

Their 'independent assessment' process is a total sham. Customer services are completely unresponsive. My photos and theirs showed no damage. In any case, I was told when picking up the car that any small marks (under 2cm) would be ignored anyway.

Please avoid them, unless you have bullet-proof private collision damager waiver insurance.

Date of experience: August 12, 2024

The return inspection staff don't appear to know the difference between a wear item and damage. They are currently attempting to charge us for a scratch they believe they've found on the plastic plate used to slide baggage over in the trunk of the car. I wish I could share a picture of the "scratch". It's a joke. Everyone slides their bags over it and apparently the wear is my responsibility.

Date of experience: September 06, 2024

My experience was good. Picking up and turning in the car was easy.
Only thing that bothered me was an extra insurance they really advised me to take.

It was almost a new car. No damages reported. With turning in, I received quickly a report that everything was in order. No new damages (which was correct).

I contacted them to ask about the deposit. Got a fast answer. The deposit was returned within a couple of days. Very happy with the service.

Date of experience: July 09, 2024

Fraudulent company! Do not deal with them.
Claims made regarding damage under the car which was likely there on hiring that we were unaware of (let’s face it who lays in the road to look under a car when hiring?) The first thing looked at on return of the car was the underneath, how random!! Probably because it was there before hiring. Now threatening debt collectors.

Date of experience: June 21, 2024

The rental and return itself was fine. HOWEVER, the sales assistant will tell you there are no fuel stations near the airport and suggested paying 59 euros for pre-paid fuel, which we did. Over the 6 days of rental, we only used a quarter of a tank of fuel, and then found that there is in fact a fuel station 6km away, so could've easily refueled for a lot less. Also, I booked the time slot for collection and drop off at the time of making the booking, both were out of hours, and I wasn't charged for this at the time of booking, but was charged an additional 35 euros out-of-hours fee from the bond I had to pay. So whatever price you book it at, it will NEVER be that price! A little more honesty would be appreciated. Other than that, we had no issues. we didn't take out the added insurance and thankfully didn't need it. The car was in good condition, the staff were friendly.

Date of experience: July 13, 2024

When we picked up the car, they quickly reviewed the extra options and services, which we declined. They had us sign a document without properly explaining it. Weeks after returning the car, we were unexpectedly charged an additional €60 with no explanation. This charge wasn't mentioned in our booking confirmation. Upon reviewing the signed document, we noticed two prices—one without the €60 and one with it. They had us sign the document with the extra charge without informing us. The invoice we received weeks after returning the car also included the €60 without any details. We feel misled, as our booking confirmation DID NOT mention any extra costs, neither were we informed about the extra costs. Having considerable experience with car rentals, I have never encountered a situation where inexplicable charges were suddenly added to the bill while picking up the car. Our experience with Sixt in Ljubljana feels like a scam.

Date of experience: July 04, 2024

Today the 7th of february we returned our car at Sixt. Within seconds the lady went straight to the back tire and made false accussations about a small damage that you couldn’t even see with your own eyes. She even needed the lighter on her phone to see it herself. We just used the car to go hotel and after 5 days, back to the AirPort. We have an insurance, but we feel like they are searching for damages anyways to take Some extra money.

Vandaag op 7 Februari de auto binnen gebracht bij SIXT, Valse beschuldiging aan achterband bestuurder, dame wist binnen de 2 seconden aan te duiden dat er iets was, niet te zien bij gewoon kijken, hadden auto 5 dagen gehuurd om naar bepaalde locatie te gaan en is daar op een veilige plaats blijven staan, we hebben gelukkig een verzekering, huur nooit bij sixt, gegarandeerd valse beschuldigingen…

Date of experience: February 07, 2024

Hired car for 1 week. Incurred very minor scratch to underside of bumper. £150 repair in Uk. Got billed €741. Luckily had private damage waiver but this doesn’t justify such blatant overcharging.
Also got an inferior car to what was stated, although for the same money.
Will never use again. Wish I’d their awful reviews before I booked. Beware

Date of experience: February 20, 2024

After end of car rental Return Checklist was signed with confirmation that no any damages. Month later Sixt sent me a letter about damage without anу evidences. As I know it happened in each case then a man does not take supercover unsurance.
Sixt Ljublana makes their business deceptive and fraudulent way - you can see a lot of similar comments in Google maps

Date of experience: February 27, 2020

I suggest to be really carefully of using SIXT Ljubljana railway station services. After my 3 day rental period they are charging me 234e "new damage" something like 0.1cm. I think they are legalised scammers in this place.

Date of experience: October 12, 2023

Awful. Collected a car from Ljubljana airport and it was such a faff, ended up waiting around in the baking heat with my pregnant wife for ages. Then when I returned it they made up some damage, the only evidence of which was some blurry photo. Asked about 15 times for clear pictures and they just ignore me, meaning my 3rd party excess cover provider is now reviewing my claim. Scam artists.

Date of experience: September 24, 2023

On collection I signed off on a number of slight body work damages.
On return, the person inspecting the car identified some small marks on the front rim as new damage that I was responsible for.

These marks are not caused by rotational movement and appear to be tool marks from frequent tyre inflation checks or wheel removal
I am confident that previous inspections have missed these very slight marks, as I did on the day.

My exchange of email only resulted in the repeated phrase " not on the pre -inspection" and a bill

Only wish I could attach photos to this review, as I did in the copy sent to company CEO

Date of experience: September 18, 2023

I am still owed 649 euros from when I returned back your car on the 12th April! They charges me twice for border crossings-denied it when despite showing them bank statements

The credit department lied about transferring back my holding deposit. I've had many emails claiming that's my banks fault. Halifax conformed that no transfer was ever made. Booking.com and Rental.com have been useless!! they have not made much effort, Booking.com keep on closing down my complaint despite its still unresolved

Also, damage department have suddenly appeared and claim that I caused very minor damages.

This is the worst car rental company I have ever experienced!!! They are useless, dishonest and incompetent to the highest degree to my belief

Date of experience: May 17, 2023

Really great service from staff, pick up and drop off was very quick and easy, would recommend.

Date of experience: April 20, 2024

Scam Artists, stay away from SIXT Ljubljana….Returned our car and they twice refused to do a check sheet, boarded the plane and they sent me pics of damages….£600 worth….Have argued for months with them and now want to take me to debt collection

Date of experience: June 21, 2024

Everything was fine unit returning the car. When they pointed out a small dent which you can hardly see. They checked over all the car in 10 seconds until they got to the mark which they seen straight away, yet me and my partner still couldn’t see it after them using a torch and a piece of paper. Show you a car in a UNLIT car park so it’s hard to check to begin with. AVOID AT ALL COST THESE ARE SCAMMERS

Date of experience: June 21, 2024