ATET rent a car Reviews

37  Excellent
TrustScore 4.5 out of 5

4.6

In the Car Rental Agency category

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Reviews4.6

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Rated 5 out of 5 stars

Great customer service

Great customer service, great price, awesome car choice and friendly and helpful staff. And I will rent a car from you again , I highly recommend this company.

Date of experience: September 03, 2024


Rated 5 out of 5 stars

Next time will book here again.

Very nice price.
New & comfortable cars that don't consume much gas.
I had a hybrid and only had to go to the gas station twice in 10 days.
Very easy experience with pickup and drop-off.
No hidden fees & clear insurance policy.
Vignette for Slovenian highways included.

Date of experience: August 20, 2024


Rated 2 out of 5 stars

Mixed Experience with Car Rental: Good Car, Poor Service

I booked a car from the Central Train Station from 10:00 in the morning until 22:00 at night. I was waiting at the train station, but nobody appeared. I called the office, and they admitted they had forgotten to send someone to pick me up. They arranged and paid for a taxi to take me to their office. I finally got the car around 10:30.

After leaving, I realized they hadn't included the baby car seat I had paid for, so I had to go back and request it. They claimed they didn't have the car seat in the reservation, despite me showing them the confirmation. They eventually provided the car seat but mentioned they would charge me for it. After I refused the charge, they called their boss, who instructed them to give me the car seat and charge me later pending their investigation.

The car itself was fine: new, hybrid, and very economical. However, when I returned the car, nobody was there to pick it up and take me back to the train station, so I had to pay for a taxi to get back.

Date of experience: June 23, 2024

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Rated 5 out of 5 stars

Great experience at ATET

Great experience at ATET. Early new car , v clean. Good value.
Professional service and a polite service too.
Only down point was I order the top insurance on line but this didn’t cover everything so an addition £50 was required to cover the vehicle fully.

Date of experience: July 29, 2024


Rated 5 out of 5 stars

Everything went beyond good

We rented a car from ATET for 8 days in july 2024. Everything went beyond good. The car seemed almost new and was in a very good condition. Only had a few scrathes which the employee at ATET made us aware of and wrote down, so that it wasn't anything we had to pay for in the end. He was also very helpful to help us choose which insurance was the right one for us. We rented the car in Ljubljana and delivered it back in Koper without any trouble. I will recommend ATET to other people visiting Slovenia.

Date of experience: July 24, 2024


Rated 5 out of 5 stars

Local company, highly recommended

Local company, brand new car, decent rates, good service and (almost) no ‘small print’ in terms of hidden fees etc.

Hence: highly recommended! 👍

Date of experience: July 22, 2024

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Rated 5 out of 5 stars

ATET Koper

Very good communication when the airline changed the flight times and when the flight was delayed both of which affected the pick up time in Koper. Car was practically new and clean (apart from the rain in the morning). Representative in the office was very helpful. We returned the car before office opening hours and left the keys as agreed. The only slight issue was that there wasn't enough space to park the vehicle properly. The deposit left to cover eventual issues like returning with a full tank, etc. was refunded within the day. A very positive experience all along. Thank you ATET.

Date of experience: June 21, 2024


Rated 5 out of 5 stars

Reliable and good value rental company

Very positive experience renting a car from Atet. We were seen immediately at Ljubljana airport and everything went smoothly. Our car was in very good condition and a pleasure to drive. No one was available when we dropped off the car but just posted the keys back through the office letterbox. Would definitely recommend this local company over the bigger, world wide car hire companies

Date of experience: May 31, 2024


Rated 4 out of 5 stars

Everything went fine

Everything went fine. Except having to pay Euro 30 extra for winter tires. We rented via Rentalcars.com and the price was fixed and paid in advance. When showing up we had to pay for winter tires. Every cars in Slovenia has winter tires in February!

Date of experience: February 12, 2024

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Rated 5 out of 5 stars

Very satisfied about the collaboration…

Very satisfied about the collaboration with ATET. I received a good and clean car! Just a few minutes spent to receive and to hand over it back and the money as guarantee I received them in a few hours. I recommed them!

Date of experience: July 21, 2024


Rated 5 out of 5 stars

Amazing experience with ATET

Highly recommended. I had an amazing experience with ATET. Rented a Volkswagen Tiguan from 19 to 24 May, pickup in the city and return at the airport. Online booking was fuss-free (and I got a 10% discount with a discount code I got online) - they also responded to my emails very promptly on my queries and my subsequent request to change the pickup timing. Their staff at the pickup office was very friendly and professional in telling me about the car and things to take note of. The car itself was in very good condition. Drop-off was straightforward too. No hidden fee and reasonably priced (much cheaper than the international brands).

Date of experience: May 19, 2024


Rated 5 out of 5 stars

Recommend 10/10!

I rented at ATET several times already during my stay in Slovenia. I am very satisfied every time. Professional and kind staff, modern and clean fleet, good prices. They are very responsive when making a reservation.
A big plus is also location, as it is located not too far from the city center next to the highway and 2 gas stations, which is very handy.

Date of experience: April 05, 2024

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Rated 5 out of 5 stars

Nice car, nice service

It was not the actual car that was booked but an equally good one. Service was quick and friendly.
Returning in the Ljubljana downtown office was very useful and also efficiently arranged

Date of experience: June 14, 2024


Rated 5 out of 5 stars

Fully recommend Atet for your next car rental!

Fully recommend this company to everyone! The car that they gave us was brand new, extremely comfortable and spacious. We needed it for a longer trip and Atet definitely delivered! The staff at the agency was also professional and kind when we came to give the car as well as when we returned it.
All in all, it was a very pleasant experience and if you are looking for a rental car in Slovenia, I would highly recommend them.

Date of experience: March 04, 2024


Rated 1 out of 5 stars

Not satisfied

Not satisfied, winter package was hiden cost and charged on the desk. Minor damage charged heavily

Date of experience: December 24, 2023