Badoo Reviews

13,052  Average
TrustScore 3 out of 5

3.0

In the Business Services category

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Rated 5 out of 5 stars

everything awesome but taking money for…

everything awesome but taking money for letting people know eachother in this digital times its really hard love should be free to find its hard anyway

Date of experience: September 12, 2024

Reply from Badoo

Hi there, Michael! Thanks for sharing your feedback with us. We're happy to know you enjoy using Badoo.

Badoo is actually free to use! For those who want to stand out from the crowd, we do offer some paid upgrades. Remember to always use the People Nearby Section and chat with anyone you match with for free. 💜

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Rated 5 out of 5 stars

The best out of 10 I give a 9 1% is for…

The best out of 10 I give a 9 1% is for this thing of buying coins no it's annoying shem we can't pay data to use the app den pay the app to meet certain ppl

Date of experience: September 10, 2024

Reply from Badoo

Hi there! We appreciate your review and we're happy to know you enjoy using Badoo. 💜

Please remember that as long as you like someone and they like you back you can chat with them for free. We do this to encourage more genuine connections. You don't have to buy Credits to start conversations!


Rated 2 out of 5 stars

Good app but very poor customer…

Good app but very poor customer support. I've been locked out of my premium account for 2 days and had no reply.
In addition the help pages are out of date and don't apply to the web pages you actually see.

Date of experience: September 06, 2024

Reply from Badoo

Hi there! We appreciate your review and we're sorry if your experience with our Support Team hasn't been the best so far.

Did you contact us via email? Please know that we're also available on social media @BadooHelp and that it might be a bit faster to get support there. We've noted your feedback though, and we'll make sure to do better in the future. 💜


Rated 1 out of 5 stars

This company is misleading users

This company and app are a joke it may be free but how you meant to chat to people. Apparantly now ive just had a reply from badoo customer service stating to start a conversation you need to buy credits or premium. Well thats funny i was told before that you can chat to anyone for free. This company mislead with inaccurate information. This app needs deleting asap as its pointless.

Date of experience: August 29, 2024

Reply from Badoo

Hi Neil! Thank you for your feedback on Badoo, and we apologize for any confusion about messaging members.

Badoo is completely free to use! We do offer some paid upgrades for those looking to enhance their experience, but you can always use the People Nearby section and chat with your matches for free. 💜

We’d love to improve your experience further. Please reach out to us on social media at (@BadooHelp).


Rated 1 out of 5 stars

I did not get the subscription I've…

I did not get the subscription I've paid for. This app is a scam, they will charge your creditcard for no service provided. I have applied for a chargeback and will report Badoo to the financial authorities, in this day and age, in the Netherlands, this is unacceptable. After a week my emails have not been replied, nor have I received a subscription or refund, hence my negative review.


Edit: I dont have social media, I have contacted you per email a week ago.

Date of experience: August 27, 2024

Reply from Badoo

Hi Levi. We're very sorry to hear about that your Premium subscription hasn't been applied to your account yet and we'd like to investigate this right away. Please reach out to our support team @BadooHelp on X or our social media profiles so that we can help! 💜

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Rated 1 out of 5 stars

BADOO IS RIPPING EVERY PERSON OFF

I did an experiment to prove my thoughts of being conned by Badoo. Im a man and i created a new account, i looked at 40 female profiles and saved them as a bookmark, these profiles that had a chat box in view meaning you can message that profile for free, over the next 2 days i messaged 10 people, now i cannot message the other 30 people as the chat box is no longer there, now Badoo is forcing you to but credits to messages those 30 saved profiles. This behaviour should be illegal. They know who you previously viewed and who you saved and they have removed the option of sending them a free message.

EDIT - after reading their reply, they dont admit to changing the status of people who you can and cannot message. They are forcing you to but extortionate credits, to message someone that will probably ignore you anyway.

BADOO ARE MONEY GRABBING BAR STEWARDS

Date of experience: August 27, 2024

Reply from Badoo

Hi there. We're sorry to hear about your experience on Badoo! You can message anyone you match with for free but if you don’t want to wait until the user likes you back, you can still use credits to initiate a conversation. We appreciate your feedback on this. 💜


Rated 1 out of 5 stars

No access, but they still charge . . .

Badoo has a security verification feature that will periodically provide its subscribers with an alpha-numeric code and ask that we retype the code to gain access to the site. This alpha numeric code is case-sensitive. Well, this security feature recently began to malfunction. The malfunction was in the form of denying access to the site notwithstanding the retyping of the code in the designated box. Customer support does not respond. Badoo continues to charge for their service notwithstanding the denial of access to the site by virtue of this malfunctioning security feature. I am now left having to dispute the charges with my credit card company, or worse, initiating litigation against Badoo to stop charging for their service given their denial of access to the site.

Date of experience: September 07, 2024

Reply from Badoo

Thanks for letting us know, Abogado! We're reporting this to our team to fix. To help us out, please message us at @BadooHelp on social media with a few more details—screenshots will help too. Or, you can contact us via badoo.com/feedback. 💜


Rated 5 out of 5 stars

I was told about badoo by a friend

I was told about badoo by a friend, saying it was a good place to meet someone. After some convicing I went on
Within 45 minutes I matched with this amazing man, the next day I knew I didn't need the app anymore.
We are now married and have 2 kids together
Never thought I would find happiness on a dating site as I went on so many and didn't find love. Now I'm thankful I gave badoo a go as I found my soulmate

Date of experience: August 22, 2023

Reply from Badoo

Hey Hannah! Thanks for writing this review. We're so happy to hear you've met someone special on Badoo. 💕 To help people make genuine connections is why we're here. We would love to share your incredible story with the rest of the team and the Badoo community, so we'd appreciate it if you could tell us more via this link, https://bit.ly/badoo-success-story. Thank you again for sharing the love. 💫

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Rated 5 out of 5 stars

The best dating app

I've tried several and this is the most decent dating app. It doesn't allow much room for bad people and you can hide your profile from the ages that don't suit you. And "swipe" is not obligatory. The payment is once and cheap unless you want extra features. However, it is not known much here in Turkiye, and most people keep using those crappy apps. I suggest the makers advertise the app more.

Date of experience: August 08, 2024

Reply from Badoo

Hi there! We're really happy to hear your feedback and we appreciate your suggestion of advertising the app more in your location. Thanks for being part of Badoo. 💜


Rated 1 out of 5 stars

Well they blocked my account twice and…

Well they blocked my account twice and the app is rubbish they just men looking sex on there 🙄 😒 🤷 and not long lasting meaningful relationships so I rated this app as the worst in the world plus 99+99men want to meet me there more instested where im from not if I'm single or want to hang out get to no u so yeah don't bother downloading it wast of time

Date of experience: September 09, 2024

Reply from Badoo

Hi Mia! Thanks for your feedback; we're sorry to hear that. We only block people who violate our guidelines.

If you think our decision was unfair, please contact us at badoo.com/feedback by email or on social media @BadooHelp and we can look into this for you. ✨


Rated 5 out of 5 stars

I've met so many friends from all over…

I've met so many friends from all over the world whom I can have a good conversation with. It's just for me to choose 🥰 I really love this app. Thanks badoo

Date of experience: September 06, 2024

Reply from Badoo

We love knowing you've made so many friends on Badoo! Thanks for being part of our Community. 💜✨


Rated 4 out of 5 stars

Badoo is a good dating site and needs more free stuff for men

Badoo is a good dating site and lots of gorgeous lady's on here, but only downside not enough free features for men, would attract more men.

Date of experience: August 22, 2024

Reply from Badoo

Hi Mike, a big thank you so much for taking the time to share your feedback! We're delighted that you enjoy our app.

Please note that the app works the same way for both genders. Nonetheless, feel free to reach out at badoo.com/feedback or @BadooHelp on social media to let us know which features you'd like to see on the app! 🥰

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Rated 1 out of 5 stars

Cant register as a male

Cant register. My gender is not represented. I'm male, can't find male. Or any other form of male gender. I assume that males are not welcome? All other genders are allowed, but male is impossible to select. There is another option, that some people use.

However, I am not cis... I am a male. So my gender is NOT represented and I feel discriminated against.


Badoo their reaction is that the platform is for all. Ok, add male then. :)

Date of experience: August 20, 2024

Reply from Badoo

We're sorry to hear you feel this way! Rest assured, Badoo is designed for everyone equally and does not discriminate based on gender identity. Please contact us on badoo.com/feedback, and we will look into this for you. You can also send us a private message @BadooHelp on social media. 💜


Rated 1 out of 5 stars

The worst of the worst.

The worst of the worst.
The site does not guarantee any security or protection to its users and allows stalkers and scammers to have free rein. They will only steal your money mocking you. Furthermore, most of the reviews that give 5 stars are fake, if you notice they are made by fake profiles that only have one review otherwise the average would be 1.1
Avoid this scam site like the plague

Date of experience: August 04, 2024

Reply from Badoo

Hi Francis. We are sorry to hear about this! We can assure you that the safety and privacy of all our members are crucial to us, and we have various measures in place to ensure that. Here are some additional safety tips we've put together: https://badoo.com/safetytips#safetytips. The behaviors you mentioned aren't tolerated on our app, and we are sorry to hear that you experienced this. Please reach out to us via DM so we can offer you support and take appropriate action. 💜 We are here for you!


Rated 1 out of 5 stars

I've been on tinder pof and they are…

I've been on tinder pof and they are terrible but this one tops them absolutely 💯 rubbish same women even when you pay and 80% of the profile's are fake

Date of experience: August 21, 2024

Reply from Badoo

Hi Anthony, we are sorry to hear about your experience.

Our moderators work 24/7 to remove such accounts from our platform. We can assure you that this behavior isn't tolerated on our app as it violates our Community Guidelines. If you ever see a suspicious profile or want to report an incident, please do so directly in the app.

We invite you to extend your age and distance filter to see more members. Don't hesitate to also reach out at badoo.com/feedback or @BadooHelp on social media if you'd like us to check that everything is running fine on your account. We're here for you. 💜


Rated 4 out of 5 stars

This app was good

This app was good, i recommend this to those who wants to find there partner.. ♥️ 😊 and pls be aware of some crazy pipz in badoo not all are good we know that.. just few but not all... 😊

Date of experience: September 02, 2024

Reply from Badoo

Thank you Mage! We're so happy you're enjoying Badoo. If anyone ever makes you uncomfortable please make sure to report them! Your safety is our #1 priority. 💜

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Rated 5 out of 5 stars

i like it

i like it , dificult to find someone special to connect but thats no app fault , just crazy people around world , i still have fait that there is someone spcial and i will find .

Date of experience: August 10, 2024

Reply from Badoo

Hi, Elizabeth! We're rooting for you.💜

Feel free to message us @BadooHelp on social media or email us at badoo.com/feedback if there's anything we can do for you. 📩

Thanks for taking the time to share your feedback with us!


Rated 5 out of 5 stars

Very good experience site

The company is great and given me good experience in Relationship and in date

Date of experience: September 08, 2024

Reply from Badoo

Thank you for your feedback, Ken. We're so glad to hear you're having such a positive and fun experience on Badoo. 💜✨


Rated 1 out of 5 stars

those guys kinda dizzy

those guys kinda dizzy. they are totally managed in a wrong way just because of making good money after making a good dating site.. can you imagine that any page from badoo loading 10 seconds. sometimes a bit less mostly more!.. they're eating the money for some luxury with too much alcohol or something else probably now. :))

trustpilot, if you are so trusty platform why don't you allow to prove our complaints with some screenshots or screen recordings such as the ones that compares any other website's loading time and badoo's loading time?

edit updated 6 sep2024:
millon times i tried to enter to badoo.com from my desktop and they always tried to send me kinda verification code and all came.. after 3 hours!...

Here is your verification code 84xx37 Enter this code in your app to verify your Badoo account. The code is valid for 30 minutes and can only be used once.

:))))

they're all dizzy :))

edit 9 sep 2024:
nothing changed. badoo has a very poor internet connection globally and it has very big software failures that they can't solve.. can you imagine that you put the same version mobile app to the desktop version as is?! :)) It's not over, there's more.

and also imagine you have many chats on your profile and you can never sort who is online..

i am not talking about even visitors list all failore..

last edit 9 sep 2024: i had found my last lover on badoo and we lived together with her 3 years between 2017 - 2019 happily, thanks to badoo. and it is another case. badoo was good. sure still trying their best no doubt.. but they're kinda dizzy of making so much money they deserve. i don't know.

and also they say with @BadooHelp on any social media, please message us!.. as below.

and i say this; how can a badoo user share any screenshot or screen video record on social media since it is a private dating site content?!!! they're just having fun with users..

"Thanks for letting us know, Cem! We're reporting this to our team to fix. To help us out, please message us at @BadooHelp on social media with a few more details—screenshots will help too. Or, you can contact us via badoo.com / feedback. 💜"


Date of experience: August 30, 2024

Reply from Badoo

Thanks for letting us know, Cem! We're reporting this to our team to fix. To help us out, please message us at @BadooHelp on social media with a few more details—screenshots will help too. Or, you can contact us via badoo.com/feedback. 💜