Eyebuydirect Reviews

CAMILLE ---- the Operator was FANTASTIC. I would not have been able to do it without her! Again, she is fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!

Date of experience: September 13, 2024

So far excellent experience!! Hopefully the glasses work out just as well as choosing and virtually trying on did!

Date of experience: September 14, 2024

Website is mostly user-friendly and the prices are very good. The selection of frames is great but the eyewear that a person can try on virtually is very limited. I would never purchase new eyewear without knowing if it suits the shape of my face, follows my eyebrow line or even if the colour suits me. More frames need to be added to the Try Me Now option.

Date of experience: September 11, 2024

This is my second time purchasing glasses from EyeBuy Direct. I love their awesome customer service, the prices of their frames, and the variety of frames to choose from. These frames aren't some cheapy drug store frames either. I have dropped my glasses multiple times in the last 2 years and never broken them. Its ridiculous to spend hundreds of dollars on frames where you're paying just for the brand name when you can come to EyeBuy Direct and find a much bigger variety of frames and cheaper.

Date of experience: September 05, 2024

My experience was great because there were sooo many glasses to choose from and the prices are great! I saved several of my favorite brands, I am very picky so I usually have a hard time finding glasses online …and most of the time when I add my lens prescription the price goes through the roof. I’m very happy with my experience with you guys, thank you!

Date of experience: September 04, 2024

Everything was fairly easy to figure out! This is my first time trying to order frames online and my experience has been great! I will be ordering again!

Date of experience: September 11, 2024

I like the logical, step-by-step process. The use of PC video was a great idea, although I wish the image could have been made bigger.

Date of experience: September 13, 2024

This is the fourth time I've ordered glasses from Eyebuydirect. Great glasses, great service and the best prices.

Date of experience: September 17, 2024

Purchasing was straightforward. As I am quite shortsighted I cannot use the 'try on' function as I cannot see my computer screen without my glasses on. I have to take a screen shot and view that separately.
Also, it is unnecessarily irritating to receive mailshots for offers which are limited in scope, without having the means to check easily exactly which frames/lenses are included in the offer.
Otherwise everything was fine. EBD also has a good grip on its quality control through manual checks of prescriptions.

Date of experience: September 07, 2024

I've previously bought from EBD and love the glasses I've gotten. This is my first time using the app and I was very pleased with the experience. Very easy to use.

Date of experience: September 14, 2024

Easy to find the size and shape that I want. Also, inputting RX was easy. Choosing lenses also. Finally, it was good and easy to confirm all details of the order....... the size, type lens and the transitions details.

Date of experience: September 13, 2024

Great quality frames and lens options for very reasonable prices! Great selection as well!

Date of experience: September 14, 2024

Eyebuydirect is horrible. I bought some shade on 9/01. I checked my email it was on hold. She said I needed to send bank information? For what do you not have a transaction number? I refused. I never heard of that. Requested a refund.

Date of experience: September 12, 2024

Fast, convenient, a huge variety of frames to choose from with the ability to try on virtually for better decision.

Date of experience: September 13, 2024

I ordered a pair of sunglasses they came in yesterday I really like them .the frames are really nice the prescription is perfect just ordered my wife a pair .the price is excellent too

Date of experience: September 11, 2024

Pricing and quality are excellent. I appreciate being able to purchase good eyewear for less. The search filters, however, don't work well and it was hard to find styles in my size.

Date of experience: September 12, 2024

Mary Glaiza, who chatted with me, was incredibly helpful, and without her help I probably wouldn't have bought the glasses!

Date of experience: September 11, 2024

the price is always a lie because of the lenses, its so irritating. it says it includes lenses in the price but you guy never ever are really accounting for the price, even when i switch it all to the cheapest possible it doesn't match.

Date of experience: September 11, 2024

Decent glasses and easy enough website. I just wish it was possible to put in the number of pairs I'd like instead of having to fill out the lens information again for the exact same glasses.

Date of experience: September 06, 2024

Easy to find a pair of glasses my son liked. I was able to quickly input his prescription and

Date of experience: September 18, 2024