Huurwoningen.nl Reviews

1,947  Great
TrustScore 4 out of 5

4.1

In the Real Estate Rental Agency category

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Rated 4 out of 5 stars

The website is ok very easy to navigate…

The website is ok very easy to navigate & understand. I just don't like the part that you need a paid subscription to comment or react to a post.

Date of experience: September 06, 2024

Reply from Huurwoningen.nl

Hi Carol,

Thank you for your feedback! We're glad to hear that you find the website easy to navigate and understand. 😊 We understand your concerns about the paid subscription requirement for commenting or reacting to posts. This model helps us maintain the quality and reliability of our listings and services.

However, we appreciate your input and will take it into consideration as we strive to improve our platform. If you have any other suggestions or questions, please don’t hesitate to reach out.

Best regards,

Denise
Huurwoningen.nl


Rated 5 out of 5 stars

Withdrawal of payment

Carezza was very helpful in solving a payment regarding the membership.

Date of experience: September 16, 2024

Reply from Huurwoningen.nl

Hi Nico,

Thank you for your kind review! We're so glad to hear that Carezza was able to assist you with your payment issue. We'll be sure to pass along your kind words. If you need any further assistance in the future, don't hesitate to reach out!

Kind regards,

Zhané
Huurwoningen.nl


Rated 5 out of 5 stars

Thank you very much for your help we…

Thank you very much for your help we really appreciate the helpful response you had given us. Thank you 🙏

Date of experience: September 06, 2024

Reply from Huurwoningen.nl

Hi Darren,

You're very welcome! We're glad we could assist you, and we truly appreciate your kind words.

If you need any further help, don't hesitate to reach out. Thank you! 🙏😊

Kind regards,
Joy

Huurwoningen.nl


Rated 1 out of 5 stars

They are the worst bunch of thieves I…

They are the worst bunch of thieves I have come across, they promised to have housing offers and make you pay premium and later you have to realize by yourself they not only not have any housing offer for rent but also they do not provide you with any service. Pararius without the premium account does the same service for free. They do not contact you about complaints or questions on your process, they do now allow you to contact the landlords to have a face to face meeting or an email and they do not reply to emails when their website is down. On top of that, they hire payment companies to harass you on paying premium accounts without responding to your questions.
As a matter of fact, I wrote 3 emails complaining about their payment harassment and requesting a response on their side, and they did not respond any of those emails, but here in trustpilot an excuse emerged immediately after writing my review to keep their image clean. How about you respond to your emails? Your payment company was sending threats to me.

Date of experience: September 10, 2024

Reply from Huurwoningen.nl

Hi Miguel,

We're sorry to hear that you feel this way and that you've had a negative experience. Our platform does provide access to housing offers, and we work closely with landlords and agencies to ensure listings are up to date. With a premium account, you gain additional features such as direct contact details for landlords, which aren't available with a free account.

We always strive to provide prompt responses to any questions or issues. If there were any delays in our communication, we sincerely apologize. Regarding payments, we follow up only on active subscriptions that users agree to. If you still have unresolved concerns, please reach out to our customer service, and we'll do our best to assist you.

Kind regards,
Joy

Huurwoningen.nl


Rated 5 out of 5 stars

Moved to Amsterdam one month ago

Moved to Amsterdam one month ago, as you might know, it is very challenging to find a rental apartment here. But thank to this site, found a rental apartment within few weeks.
I am so happy that I used Huurwoningen.nl! Definitely use the "premium subscription", it makes it so much easier and faster!

Date of experience: April 17, 2024

Reply from Huurwoningen.nl

Hi Valerian,

That's fantastic news! Welcome to Amsterdam! 🏡

We're thrilled to hear that you found a rental apartment through our platform so quickly. It can indeed be quite challenging, but we're glad we could assist you in your search.

Thank you for choosing Huurwoningen.nl, and we appreciate your recommendation of the premium subscription.

Wishing you all the best in your new home! 🎉

Kind regards,
Joy

Huurwoningen.nl


Rated 4 out of 5 stars

Reliable but use alerts!

Reliable, but act fast!
My advice for using Huurwoningen is to set up alerts for when your desired properties/prices come up so that you can act quickly. The service is good and seems popular. I give it 4/5 stars because it is a little expensive, especially when other countries offer similar services for free. However, I found my apartment on this site, so I am happy with the service!

Date of experience: March 30, 2024

Reply from Huurwoningen.nl

Hi Auriel,

Thank you very much for taking the time to review Huurwoningen.nl! We are delighted to hear that you had a successful experience with our service and found an apartment through our platform.

Your strategy of setting up alerts to act fast is a brilliant tip, indeed that's a great way to stay ahead of the competition and land your dream apartment.

We apologize if you felt our fee was on the higher side. While we strive to keep our charges competitive, we also maintain a high standard of service, including dependable customer support, which necessitates a certain cost. We constantly work towards balancing outstanding service with affordable pricing for our customers.

Once again, thank you for sharing your feedback. It's insights like these that help us to improve and serve better. Congratulations on your new apartment!

Zhané
Huurwoningen.nl


Rated 4 out of 5 stars

Fast and most of the time reliable

Fast and most of the time reliable. At least what is have felt :)

Date of experience: September 06, 2024

Reply from Huurwoningen.nl

Hi Elena,

Thank you for your feedback! We're glad to hear that you've had a fast and mostly reliable experience.

We're always striving to improve and make things even better for you!

Kind regards,
Joy

Huurwoningen.nl


Rated 1 out of 5 stars

Feels like a scam

To be fair, it felt like a scam, not sure if they give a different treatment to those who paid the subscription or those still in the trial period, but my experience was, no replies whatsoever, and the only ones I got, were to say, please subscribe to our website as well... My honest opinion, stay out of it as it is mainly a redirecting platform to another pay wall

Date of experience: August 21, 2024

Reply from Huurwoningen.nl

Dear Raul,

How annoying to read that you got this feeling from our services.

Everyone who subscribes with us has the same benefits and conditions, no distinction is made between subscription holders in any form. Responses are forwarded directly to the broker.

Huurwoningen has purely a 'bulletin board function' and has no further involvement in whether or not agreements are made between House-hunters and Landlords.
Brokers may also have their own eligibility requirements.
Since we are aware of this, we have submitted the free trial period partly for this reason. This way you don't necessarily have to run into double costs.

Our customer service is ready to help you further, and we have therefore sent you a contact request.

Kind regards,
Carezza

Huurwoningen.nl


Rated 1 out of 5 stars

Scammers , stick with Funda

Misleadingy costs , after I payed they told me the house it's for 56+ only , just a bait for your money

Date of experience: August 31, 2024

Reply from Huurwoningen.nl

Hi,

With a premium account, you gain full access to the complete property details. It’s likely that the age restriction (56+) was mentioned in the listing, but it can only be viewed with a premium subscription. We apologize for any confusion this may have caused and appreciate your understanding.

Please feel free to reach out to our customer service if you have further questions.

Kind regards,
Joy

Huurwoningen.nl


Rated 5 out of 5 stars

This is the only website which worked

This is the only website where our search for a room in Leeuwarden gave real results and reactions from landlords. Finding a room was easy with this website. We subscribed to many others without success. On this website you can see the contact details of the landlord which makes all the difference. On the other websites you can only react via a button and we rarely received a reaction back.

Date of experience: July 17, 2022

Reply from Huurwoningen.nl

Hi Barbel,

Thanks for your review! We are happy to read that you found your new room via our website.

Kind regards,
Team Huurwoningen.nl


Rated 5 out of 5 stars

Nice experience

Perfect site if you are looking for a new rental apartment. You can easily set up filters only for valid offers and automatically be notified by email about new offers. Your responses are automatically saved to your account, so you can see a list of the offers where you are interested.
Also customer service is nice and helps you very quickly! Premium services are really worth it. Thanks to this site I was able to find our new home

Date of experience: August 15, 2022

Reply from Huurwoningen.nl

Hi Alex,

Thanks for your review!

Regards,
Team Huurwoningen.nl


Rated 5 out of 5 stars

Totally worth to subsribe.

Totally worth to subsribe.
Less than a month I found a rent!

Date of experience: September 08, 2024

Reply from Huurwoningen.nl

Hi Géza,

That's amazing to hear! 🎉 We're thrilled that you found a rental in less than a month! Thank you for subscribing and for sharing your experience with us. 😊

Best of luck in your new home! 🏡

Kind regards,
Joy

Huurwoningen.nl


Rated 5 out of 5 stars

Efficient service

Good service for searching an apartment. It is not only tracking new advertisements matching the filters saved, but also allows to send viewing requests which really get to the publishers, real estate agencies. That's very important as renting apartment won't be possible without the viewing of apartment.

Date of experience: October 29, 2023

Reply from Huurwoningen.nl

Hi Vadim,

Thank you for your positive review of Huurwoningen.nl! We are thrilled to hear that you found our service to be efficient and helpful in your apartment search.

Our goal at Huurwoningen.nl is to provide a seamless and convenient platform for both renters and real estate agencies. We understand that the process of finding and renting an apartment can be daunting, so we strive to make it as simple and efficient as possible.

Thank you once again for taking the time to share your experience with us. We are continuously working to improve our services and appreciate your feedback. Should you have any further suggestions or questions, please do not hesitate to reach out to our customer support team. Happy apartment hunting!

Kind regards,

Denise
Huurwoningen.nl


Rated 5 out of 5 stars

I would recommend Huurwoningen.nl

Great experience with my agent Vera.
She made the process smooth and stress free.
I was only register for 2 months to find a property in Leiden and it when perfectly well.
I would recommend passing through Huurwoningen.nl

Date of experience: May 31, 2024

Reply from Huurwoningen.nl

Hi there,

Thank you so much for sharing your experience. How great to hear that you found a property relatively quickly through our platform. We hope to help many more house seekers with their search!

Wish you all the best in your new home in Leiden!


Kind regards,

Denise
Huurwoningen.nl


Rated 5 out of 5 stars

Best housing website

Out of the various housing websites this was the most trustworthy and useful one for me. What I particularly appreciated is that they had quite a few apartments that were only on offer on their website and you could send landlords or agencies requests directly through them.

Date of experience: March 11, 2024

Reply from Huurwoningen.nl

Hi Jule,

Thank you so much for your kind words and for choosing our housing website. We're thrilled to hear that you found us to be the most trustworthy and useful among various options.

We're delighted that you appreciated our unique feature of having apartments exclusively listed on our website, allowing you to directly send requests to landlords or agencies.

If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and continuously strive to improve our services.

Once again, thank you for your trust and positive feedback. We wish you all the best in your housing search and beyond!

Regards,

Zhané
Huurwoningen.nl


Rated 5 out of 5 stars

I regularly received many offers from…

I regularly received many offers from the town of Leeuwarden I chose. They were new offers - so I was glad that I was the first, or one of the first, to get acquainted with them. People are your strongest point. When I had to contact the administration, I was met with kindness, help and quick response - which shows how high the quality of services is - for which I am very grateful.

Date of experience: September 28, 2023

Reply from Huurwoningen.nl

Hi Jolanta,

We're absolutely delighted to read your positive feedback about our service at Huurwoningen.nl!

Your experience with us is exactly what we strive for. It's wonderful to know that you consistently receive timely and intriguing offers from Leeuwarden. We always want to make sure our clients are one of the first to have access to the latest listings to permit them the opportunity of securing their dream homes.

We're also thrilled to hear you found our team to be helpful and quick in their responses. Our focus is always to offer kindness, efficiency, and high-quality service to all our clients!

Many thanks!


Kind regards,

Denise
Huurwoningen.nl


Rated 5 out of 5 stars

Easy to use, relevant searches

Easy to use platform, relevant search filters, wide reach of agencies and properties, daily suggestions were helpful, easy cancellation service once you find a property. Once I signed up for the subscription I found a house within a week.

Date of experience: May 03, 2024

Reply from Huurwoningen.nl

Dear AJ,

Thank you for your review!

It's wonderful to hear that you found our platform user-friendly and efficient! We're glad you found the search filters relevant and appreciated the wide range of agencies and properties available. Knowing that our daily suggestions were helpful is great feedback for us. And we're thrilled that our cancellation process was smooth once you found a property. Finding a house within a week of signing up for the subscription is truly fantastic news! Thank you for sharing your positive experience, and we wish you all the best and many happy moments in your new home!

Regards,

Zhané
Huurwoningen.nl


Rated 5 out of 5 stars

Proactive customer service

I was having some problems with my premium trial account, and they had done their best to solve this!

Date of experience: July 16, 2024

Reply from Huurwoningen.nl

Hi Seren,

Thank you so much for your kind words and for taking the time to share your experience with huurwoningen.nl. We're thrilled to hear that our customer service team was able to assist you promptly and effectively with your premium trial account.

Our goal is to provide seamless and proactive support to all our users, and it’s wonderful to know that we met your expectations.

If you have any questions, you know were to find us!


Warm regards,

Denise
Huurwoningen.nl


Rated 1 out of 5 stars

Subscription SCAM

Absolutely made to scam you in subscription method. Cancelled once but failed and I was 3 months thinking it was cancelled. Didnt use their service 0 activity in their website and 0 attempts to communicate with me through support.
Stay away from this website!!!
Much better safer honest options.
Note: Even with reply no options to get in contact with them, system is made to charge fees, worth to pay if this review keeps others from using the website

Date of experience: January 29, 2024

Reply from Huurwoningen.nl

Hi Lawrence,

Thank you for your review.

We're sorry to hear that you're not satisfied with our platform. To avoid subscription fees, you need to cancel your account within the free 14-day trial period. You can do this yourself via your account, email, phone, WhatsApp, or by mail. Plenty of options, we think :)

Our customer service team is available from Monday to Friday!

We're curious to know what went wrong with your account. That's why we've sent you a request to get in touch. Hopefully, we can find a solution together.

Kind regards,
Joy

Huurwoningen.nl


Rated 5 out of 5 stars

hello and good luck

hi. nice and good communication. could be more efficient if have other languages. you know a lot of people from other countries are looking for house in NL. and your website only in Dutch,....

Date of experience: June 18, 2023

Reply from Huurwoningen.nl

Hi Carlos,

Thank you for taking the time to share your feedback on huurwoningen.nl. We appreciate your kind words and are glad to hear that you've had a positive experience communicating with our team.

We understand your concern about the availability of other languages on our website. Please be assured that we take your suggestion seriously and will discuss this with our team in order to find ways to improve our platform for a wider audience.


Kind regards,

Denise
Huurwoningen.nl