These guys are top notch
These guys are top notch, the quality and packing of the product is just incredible.. thank you POIZON for the excellent product.
Date of experience: November 07, 2024
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Reviews4.4
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Shoes arrived in great condition
Shoes arrived in great condition. Shipping was fast. Will purchase again
Date of experience: November 07, 2024
Not perfect, but happy with purchase
Shoes were not used, but there were definitely scuffs along the midsole and didn't look 100% brand new. Other than that though, good experience and shoes worked out ok.
Date of experience: November 03, 2024
First time everything went well great…
First time everything went well great 👍🏾 timing 🙌🏾 an nicely packaged 📦 👌🏾 👏🏾 will Mos def make more orders
Date of experience: November 02, 2024
Shoes are competitively priced
Shoes are competitively priced. Website easy to navigate. When I had a problem, I got a real person on the phone to quickly clear up problem. Shoes fit.
Date of experience: November 02, 2024
This is my first time using the app
This is my first time using the app. I purchased nine pair of shoes on my first time using the app which now I’m sad because it says I can’t buy any more shoes so I need to figure out how I can buy more shoes to be honest, the wrapping of my shoes and the box that it came in get out of here it is the cutest thing it just to me wrapping Delivery means everything.
Date of experience: October 26, 2024
The communication and ease of tracking…
The communication and ease of tracking detail was 5 stars. Great turnaround time and received shoes as described.
Date of experience: November 04, 2024
Such a smooth process from start to…
Such a smooth process from start to finish! Shipping was much quicker than expected, helpful updates and notifications and the shoes arrived looking fabulous! First time buying shoes with Poizon - will definitely use again!
Date of experience: October 25, 2024
The amount of time it took to receive…
The amount of time it took to receive my order was very impressive and will make me definitely use you again.
Date of experience: November 03, 2024
Crappy "Customer Service" Bot Scam
I ordered for the first time from Poizon, after reading reviews here and on other sites, and thought it seemed pretty legit. I ordered Women's Hoka One One's size 6W. Instead they sent me a size 6 in men's extra wide. When I tried to contact customer service, at first they said I could return them- but then I saw the return shipping fee was $10 and asked why I would have to pay it when they sent me men's shoes instead of women's. The "customer service agent" seemed very much like a bot- it just kept sending me images of random size charts as "proof" they'd shipping me the correct item. Absolute scam of a company; will never order from here again.
Date of experience: November 01, 2024
Reply from POIZON
Hello there，
We sincerely apologize for any inconvenience this situation may have caused.
Sometimes the size you receive might match a different size chart, causing a bit of confusion. For instance, a US men's size 7.5 could be the same as a women's size 9. We suggest trying on the item to see how it fits before making a decision.
However, it seems you didn't provide the order information of this feedback, we are unable to locate your order in our system. We've sent a request through the Trustpilot platform for more details. Please respond with the requested information, including the email you used when placing the order—if you did so with POIZON. Once we receive your information, we will promptly assist you in resolving the issue. If you prefer, you can also reach out to us directly for assistance. please contact us at support@poizon.com . We are always there for help!
Thank you！
POIZON
Easy Process
Ordering, tracking package and getting package delivered was so simple. I got my sneakers in a timely manner
Date of experience: November 02, 2024
hello if i order burberry sneakers does…
hello if i order burberry sneakers does it come with a burberry package?
Date of experience: November 07, 2024
Love the quality and packaging.
Love the quality and packaging.. and I get so many compliments about ok my shoes I’ve purchased
Date of experience: November 04, 2024
Horrible
First (and last) two orders delivered in a week and both wrong: one was completely another model the other right model but wrong size. Simply ridiculous. I’ll never buy again from this company
Date of experience: October 31, 2024
Reply from POIZON
Hello there，
We sincerely apologize for any inconvenience this situation may have caused.
It may due to slight variations between photos and actual items. And different versions of the product may result in minor differences. And sometimes the size you receive might match a different size chart, causing a bit of confusion. For instance, a US men's size 7.5 could be the same as a women's size 9. We suggest trying on the item to see how it fits before making a decision.
However, it seems you didn't provide the order information of this feedback, we are unable to locate your order in our system. We've sent a request through the Trustpilot platform for more details. Please respond with the requested information, including the email you used when placing the order—if you did so with POIZON. Once we receive your information, we will promptly assist you in resolving the issue. If you prefer, you can also reach out to us directly for assistance. please contact us at support@poizon.com . We are always there for help!
Thank you!
POIZON
Two week wait, for perfection! 👌🏾 ❤️
Although the process took two weeks from payment/ordering online. The product was as described and depicted in pictures.
My son was definitely pleased.
Date of experience: October 28, 2024
The sneakers arrived perfectly wrapped…
The sneakers arrived perfectly wrapped and within the correct shipping time.
Date of experience: November 04, 2024
The Perfect Place to Shop for UNIQUE STYLE!
Starting from the product to the updates on the delivery of my order was outstanding and smooth. Has turn into one or my favorite apps and they have amazing and unique designs
Date of experience: October 25, 2024
Great representative help
We received our package in the time that was given to us. Unfortunately we had to return the shoes because they were too big but the representative we dealt with was very helpful and we had the information needed to return the shoes in a timely manner.
Date of experience: October 26, 2024
Great Site to buy from!
Shipping was fast and packaged well. Process was easy. I am a repeat customer of Poizon. Will buy again!
Date of experience: November 01, 2024