5,002 total
my Gambling ID : 328984617
1xbet blocked my 929 USD fund without any reason.
I emailed the security team many times today and tomorrow for 2 days, but the security team did not reply.
Please solve my withdraw problem and approve my withdraw.
Date of experience: September 18, 2024
The live betting feature on 1xbet keeps me on the edge of my seat. I love the thrill of placing bets while a match is in progress, as it requires quick thinking and adds another layer of excitement. The real-time odds are constantly updated, allowing me to make informed decisions. For sports fans in Southeast Asia, this feature truly enhances the overall betting experience.
Date of experience: September 18, 2024
1Xbet is absolutely killing it! The sheer excitement of placing bets here is incomparable. Whether it's football, basketball, or eSports, 1Xbet has got me covered. The cash outs are quick, the vibes are great, and overall, it's just pure awesomeness. Big love from the Philippines! Go 1Xbet!
Date of experience: September 02, 2024
Hello I have deposit rm150 into my 1xbet account but it says rejection and i haven't got my refund yet. So I hope there is a solution for this problem.
My account number is 909421721
Date of experience: September 16, 2024
One of my favorite features of 1xbet is the live streaming option. Being able to watch matches in real-time while placing bets adds incredible excitement. I've had some nail-biting moments betting on football and basketball games,elevating my overall enjoyment. It feels like I'm right there in the stadium, which is just fantastic for fans like me in Southeast Asi.
Date of experience: September 15, 2024
I had a decent experience with 1xbet in South Africa. Initially, I ran into an issue with placing my first bet, but the customer service team was very responsive and helped me resolve it quickly. The range of sports available for betting is impressive, and the platform itself is quite user-friendly. Overall, it's a solid choice for sports betting enthusiasts.
Date of experience: September 11, 2024
Reply from 1xBet
It's great to hear that your experience with 1xbet in South Africa was positive overall, especially with the responsive customer service helping you through the initial issue. The wide range of sports and user-friendly platform truly make it a solid choice for any sports betting enthusiast. Thanks for sharing your experience!
The customer support at 1xbet is top-notch. They are available 24/7 and always ready to assist with any issues or questions. This level of support is crucial, especially for users in Southeast Asia where some platforms may falter.
Date of experience: September 14, 2024
1xbet demonstrates a strong commitment to responsible gaming, which is essential for bettors in Southeast Asia. The platform offers various tools and resources to help users manage their gambling habits. I feel more secure knowing that they prioritize the wellbeing of their users. It's reassuring to have support in place, ensuring that my betting remains fun and responsible.
Date of experience: September 15, 2024
I've been using 1xbet for the past year, and they have fantastic service. The variety of matches available is amazing, and the fact that they offer local payment options makes transactions incredibly convenient. Highly recommend for anyone in Southeast Asia!
Date of experience: September 12, 2024
Don't trust this application my 12500 in my gaming blocked when I contact customer support he said send me ur documents Iam sended my documents then he said please take picture mail Id with document clearly showing in my both hands Iam sended then he said finally ur gaming id is blocked then many times contact but no response waste of money don't trust this application guys don't trust 🙏🙏
My gaming ac no - 936895575
My mo no. Is. - 6202277810
My name is - Mukesh kumar yadav
Date of experience: September 20, 2023
Reply from 1xBet
Hello!
We sincerely regret for the inconvenience caused.
I don’t know the reason for the blocking yet, to do this, please indicate your game account number. But the most common reason for blocking is a multi-account.
According to the rules: "Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker's office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference."
We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.
Sincerely,
Team 1xBet.
I appreciate how 1xbet processes withdrawals quickly and reliably. As a bettor in Southeast Asia, timely access to my winnings is crucial, and 1xbet has consistently met my expectations. I've always received my funds promptly, which adds to my confidence in the platform. It's a significant plus when choosing an online betting site.
Date of experience: September 16, 2024
Very bad they stole my deposit and using operators (worker to steal customer)
I made payment via Vodafone cash Egypt in application and after sent money the worker calle in whats app because deposit method between numbers and he told me I will not accept your payment because you don't charge from me with ID and using application deposit I reported to email processing-at-eg.1xbet-team.com
And I attached screenshot of transaction and everything they said the worker didn't find your deposit we need phone call between you and Vodafone and because I traveled to other country I made video between me and official page of Vodafone and they provided transaction number and they said the other number received the problem when I'm sending to processingeg.1xbet-team.com they send me automatic rsspond evefyyime like they are robots and they helping to steal and not credited my deposit why don't ask scammer worker to recording phone call instead of asking customers and annoying them they are thief's guys don't recommend them they are SCAMMERS and hiring scammers
Date of experience: September 12, 2024
AWFUL customer service, and almost impossible bonus rollover. I must’ve sent them 4 emails over my first week with them…. not one has received a response. When I go to chat, they are of zero use. I may just be talking to myself because all they do is cut and paste the same thing I see on the site. And when I asked them to elaborate, they sent me the same message they just sent me. Forget about trying to get them on the phone nobody ever picks up. And their bonus rollover is nearly impossible to understand and nobody is available to ever explain it to you.
Date of experience: September 14, 2024
Reply from 1xBet
Dear Customer,
Thank you for your request. We understand your concerns regarding the bonus for completing the questionnaire, and we would like to clarify that each application is checked and bonuses are awarded in the order of the queue. Therefore, if there are delays in accrual, we ask you to be a little patient, as our responsible department needs time to process all requests.
We would like to assure you that we strictly comply with our obligations to customers and provide bonuses to everyone who fulfills the necessary conditions. We will appreciate your understanding and assure you that your bonus will be credited as soon as possible.
If you have any questions or require additional assistance, do not hesitate to contact our support team. We are always ready to help.
Sincerely,
Customer Support Team
I posted my review herewith a complaint a few days ago and I got a reply on my review from 1xbet customer service representative. I provided him with my user ID and I thought that he is better or different than his useless colleagues who usually reply on the users' complaints. But guess what, I didnt get my money back and the money which I transferred wasnt deposited in my account at the platform. Moreover, I wasnt contacted by 1xbet employee. I just wish to tell him in public, please do NOT bother about replying on the users' reviews if you are as useless as the rest of your customer service staf unless you job is to reply with any nonsense here
Date of experience: September 05, 2024
Reply from 1xBet
Dear Customer,
Thank you for your contact and we apologize for the inconvenience caused. We understand that your time is valuable and appreciate your patience.
Our support team works around the clock to provide timely and quality assistance to all our customers. Usually the first response to your request takes no more than 5 minutes. However, during busy periods or when technical difficulties arise, this time may increase. We apologize for any delays and assure you that we are working hard to ensure that there are as few incidents as possible.
To resolve your issue more quickly and efficiently, our technicians will need a little more information, such as your unique identification number (ID). Please send this data to our support email or through the player’s personal account on the 1xbet platform website. This will help us quickly identify your account and understand the situation.
We sincerely hope that we can promptly resolve your issue and improve your experience using our platform. Your satisfaction and trust are very important to us and we will do our best to earn it back.
Thank you again for your patience and understanding. We strive to provide our clients with a high level of service and are always ready to help in any situation.
Sincerely,
1xbet support team
1xbet's mobile app has completely transformed my betting experience while on the go in Sotheast Asia. The app is fast, responsive, and easy to navigate, making it simple to place bets from anywhere. Whether I'm at home or out with friends, I never miss out on a thrilling betting moment. The convenience of betting via0 mobile is a game-changer for busy lifestyles like mine.
Date of experience: September 11, 2024
Reply from 1xBet
The convenience of 1xbet’s mobile app really seems to have made a difference for your busy lifestyle! Being able to place bets from anywhere, whether at home or out with friends, is definitely a game-changer. Enjoy those thrilling betting moments on the go!
No bonuses whatsoever.. the maximum payout too is not known. Odds could accumulate to 999,999,999.
Yet multiplies with the stake amount. What is the maximum payout per a slip
Date of experience: September 12, 2024
Reply from 1xBet
Dear Customer,
Thank you for your request. We understand your concerns regarding the bonus for completing the questionnaire, and we would like to clarify that each application is checked and bonuses are awarded in the order of the queue. Therefore, if there are delays in accrual, we ask you to be a little patient, as our responsible department needs time to process all requests.
We would like to assure you that we strictly comply with our obligations to customers and provide bonuses to everyone who fulfills the necessary conditions. We will appreciate your understanding and assure you that your bonus will be credited as soon as possible.
If you have any questions or require additional assistance, do not hesitate to contact our support team. We are always ready to help.
Sincerely,
Customer Support Team
Man, 1Xbet is like a paradise for sports bettors! The interface is slick, the odds are on point, and the customer support is top notch. I've had nothing but positive experience here. Keep up the good work, 1Xbet! You guys rock!
Date of experience: August 27, 2024
Reply from 1xBet
Sounds like 1Xbet is hitting all the right notes for you! From the slick interface to the competitive odds and top-notch support, it’s awesome to hear that you’re having such a great experience. They definitely seem to have created the perfect environment for sports bettors. Keep enjoying, and yeah, 1Xbet really does rock!
Navigating 1xbet is a breeze, and I consider this a major advantage when betting in Southeast Asia. The website layout is straightforward, allowing me to find my favorite sports and events without hassle. Additionally, the betting process is seamless, whether I'm on a computer or mobile device. A user-friendly interface makes all the difference for an enjoyable betting experience.
Date of experience: September 17, 2024
The withdrawal order was successful but I did not receive the money into my bank account.
My user name is 17721013. The transaction number is 2730621225. I have proven with a bank account statement from before the transaction until now, but the customer service department in Vietnam has not resolved it, only replying that the transaction was successful.
Date of experience: September 13, 2024
Reply from 1xBet
Hello!
We sincerely regret the delay in withdrawal of funds. Usually the process takes no more than an hour, but depending on the workload of the payment system or bank, it can take up to several days.
We recommend contacting support through your personal account on the 1xbet platform website or through the application, if you have not already done so. Please provide all details about your withdrawal request so that we can expedite the process.
We appreciate your patience and are here to help. Thank you for staying with us.
Sincerely,
1xbet team
This is a scam website. If you win a bet, your account will also be locked. Anyone planning to play here should give up that idea. It is very disadvantageous for you.
Finally, I would like to send my regards to the ancestors of the web owners, you guys are no better than animals
Date of experience: September 09, 2024
Reply from 1xBet
We're sorry you got that impression. It is important to note that all online products and offers presented by our company are licensed by Curaçao eGaming. This ensures that they have undergone thorough testing and QA checks, as well as comprehensive verification.
It should also be remembered that the outcome of each game is determined by a Random Number Generator (RNG), and the course of an individual game and its outcome cannot be predicted or foreseen – players can both win and lose large sums of money. The average return of funds from any game is reflected in the theoretical RTP indicator.
If you have any further questions or need additional information, do not hesitate to contact our support service. We are ready to help you resolve any issues that arise. You can also review all the information about the casino here: https://1xbet.com/information/rules/25
