Returning this keyboard has been…
Returning this keyboard has been nothing short of a nightmare. Bought the wrong colorway initially and attempted to return it and was met with resistance at every angle. Bought the colorway I intended to buy on Amazon,love the products , it’s the support that sux. LOVE MY “HALO” colorway the lights on this board are fantastic. It was easy to mod and the keycaps really make the “Halo” the best choice.
Reply from RK ROYAL KLUDGE
Hi Lori,
Thank you for taking the time to share your experience. We’re very sorry about your return experience.
We have received your returned keyboard and processed a full refund to your original payment method. We also take your feedback seriously and will review this case with our team to improve our return process and customer support.
We’re glad to hear that you love the Halo keyboard, and we sincerely appreciate your feedback and support of our products.
Best regards,
RKgaming customer service team