You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... See more
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Company details
- #13 of 57 best companies in Computer Accessories Store
Written by the company
RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.
Contact info
United States
- support@rkgaming.com
- rkgamingstore.com
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Replied to 100% of negative reviews
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My gaming keyboard is the coolest thing…
My gaming keyboard is the coolest thing ever....and I don't even game! It left to right flickering light display really gives it a nice pop. :-)
Easy to order and I got exactly what I…
Easy to order and I got exactly what I wanted. Shipped early and received in one piece
It was an Instant delivery came in 1-2…
It was an Instant delivery came in 1-2 days and perfect keyboard thanks for everthing
Fast reliable shipping
Fast reliable shipping. Very responsive to communication when there were things to ask or clarify. Product they send are in good condition and also well packaged.
Returning this keyboard has been…
Returning this keyboard has been nothing short of a nightmare. Bought the wrong colorway initially and attempted to return it and was met with resistance at every angle. Bought the colorway I intended to buy on Amazon,love the products , it’s the support that sux. LOVE MY “HALO” colorway the lights on this board are fantastic. It was easy to mod and the keycaps really make the “Halo” the best choice.
Reply from RK ROYAL KLUDGE
love my keyboard and when it broke they…
love my keyboard and when it broke they replaced it without making me return or wait 10/10 customer service
Breached my trust as a first time buyer.
Failing to deliver a paid product while knowingly keeping the listing active to collect more payments is a deceptive marketing practice and a violation of the Competition Act. I have taken screenshots proving this company is still actively selling this item despite confirming to me it is out of stock. First time buyer and last time buyer untrustworthy site.
(Royal kludge I went directly to paypal after you guys wouldn't respond within 2 mins they sided with me. Poor inventory managment doesn't excuse what it is.)
Reply from RK ROYAL KLUDGE
Amazed at the quality of the keyboard
Amazed at the quality of the keyboard! Would definitely buy again.
Amazing products
Their product line is amazing and comes at very competitive prices. I’m currently using their keyboard, which feels great and premium. The only thing I might suggest is adding a headphone jack. Overall, I highly recommend their products. Customer service after sales is also very swift and reliable; worth mentioning.
You know when you've got a good product…
You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the keys. Customer service and the follow up communication also shows that RK care about their products.
Splendid Customer Service
The customer service was great. Evan was the person who entertained me and I was left feeling glad that I contacted the service.
Great customer support, great product
Great customer support and great product. I bought a c98 HE. Coming from cherry mx brown and then reds, i thought i would try a hall effect keyboard next and i dont regret it. Had some questions and the customer support responds fast and is super helpful. A friend has a glorious gmmk3 he, which i tested, but the c98 is way better in my opinion. 10/10
Everything high quality
I not only love my new keyboard, which feels super high-quality and also has the best sound, but I also had the best experience with customer service, thanks to Lia:
I had a software problem with the keyboard and wrote to customer service. First I got a reply from their AI, which had great tips. When that didn't work, I was immediately forwarded to Lia, who helped me solve the problem. The whole time she was extremely customer-oriented and was able to solve my problem super quickly.
I would order again anytime!
The product itself is great and the…
The product itself is great and the support is even better.
I have an S98 keyboard, the USB port started going bad on it after not even a year. Within 3 emails to support they agreed with my diagnosis and shipped me a new one which got to me in 2 days. Great experience.
Great value and quality
The shopping process was easy on their site, and the value for the keyboards and the sales they were offering were great
It is my first time having a Keyboard…
It is my first time having a Keyboard from them. It has been great, small issues after a year but their customer service is excellent. They immediately support and troubleshoot the issues.
Very quick and responsive.
Very quick and responsive.
I even forgot to emailed and they followed up. Went through normal troubleshooting and I had a positive outcome with a working keyboard.
Love this product and the support is great too. Very friendly.
Easy and simple transaction.
keybord had slight problem and…
keybord had slight problem and replacement was sended imidietly
Amazing product and customer support
People, if you are uming and ahing about doing business with this company. Stop! This company has been outstanding in their customer support. I raised a concern and it was solved within minutes. This is truly oldschool customer service, where customers come away feeling cared for and appreciated. I worked with Mike, who was ultra amazing. I really can't speak more highly of this organisation.
And what about their keyboards??? OMG, best keyboard of my life, and I've been on this planet for 50 years. I bought an RK 98S which I love. The build is spot on. There is a weight to the product that makes you feel like they were built by an artisan. Someone spending their time to make sure everything is spot on.
Internet world, please do not hesitate here. These products are awesome and the supporting team are outstanding. Just do it. Buy something and you will see.
Awesome work team RK
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