RK ROYAL KLUDGE Reviews 

1,005
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently praise the exceptional build quality of the mechanical keyboards, showcasing smooth switches, extensive customizability, and a wonderfully pleasant typing sound. People also genuinely love the highly responsive support team, noting that free replacements for any defective parts are handled very quickly and efficiently. However, some customers also noted experiencing occasional long shipping delays or receiving items with minor initial hardware defects upon arrival. Some reviewers were not entirely happy with the support experience initially, mentioning difficulties in getting timely responses or encountering resistance during product returns.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the solid build quality, smooth... See more

Customer service

Customers report positive experiences with customer service, noting that support agents respond quickly and... See more

Quality

Clients share positive opinions on quality, highlighting that the keyboards feel premium and well-made with a... See more

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently polite, kind, and... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and reliable shipping times. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... See more

Rated 5 out of 5 stars

I had an issue with my Royal Kludge RK84 keyboard. After contacting support, they sent me a brand new replacement without even asking for a return. I didn’t expect such fast and hassle-free service. T... See more

Rated 5 out of 5 stars

first i was a little bit insecure, because of the price compared to what the keybaord offers. But its a insane great looking and functional keyboard, its totally fine for casual gaming and workin... See more

Rated 5 out of 5 stars

I have never really left a review regarding products that I have bought although this must be commended. After around 8 months of having my L75 keyboard, a couple of LEDs began to have a yellow ting... See more


Company details

  1. #13 of 57 best companies in Computer Accessories Store

Written by the company

RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,005)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast reliable shipping

Fast reliable shipping. Very responsive to communication when there were things to ask or clarify. Product they send are in good condition and also well packaged.

August 13, 2026
Rated 1 out of 5 stars

Returning this keyboard has been…

Returning this keyboard has been nothing short of a nightmare. Bought the wrong colorway initially and attempted to return it and was met with resistance at every angle. Bought the colorway I intended to buy on Amazon,love the products , it’s the support that sux. LOVE MY “HALO” colorway the lights on this board are fantastic. It was easy to mod and the keycaps really make the “Halo” the best choice.

August 12, 2026
RK ROYAL KLUDGE logo

Reply from RK ROYAL KLUDGE

Hi Lori,

Thank you for taking the time to share your experience. We’re very sorry about your return experience.

We have received your returned keyboard and processed a full refund to your original payment method. We also take your feedback seriously and will review this case with our team to improve our return process and customer support.

We’re glad to hear that you love the Halo keyboard, and we sincerely appreciate your feedback and support of our products.

Best regards,
RKgaming customer service team

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Rated 1 out of 5 stars

Breached my trust as a first time buyer.

Failing to deliver a paid product while knowingly keeping the listing active to collect more payments is a deceptive marketing practice and a violation of the Competition Act. I have taken screenshots proving this company is still actively selling this item despite confirming to me it is out of stock. First time buyer and last time buyer untrustworthy site.

(Royal kludge I went directly to paypal after you guys wouldn't respond within 2 mins they sided with me. Poor inventory managment doesn't excuse what it is.)

August 29, 2026
Unprompted review
RK ROYAL KLUDGE logo

Reply from RK ROYAL KLUDGE

Hi Isaiaha,

We’re truly sorry for the concern caused by this unexpected stock issue. It was never our intention to accept payment for an item we could not fulfill.

A full refund has been issued to your original payment method, and our customer care supervisor has also contacted you by email with further details. We take your concerns seriously and remain committed to assisting you and resolving this matter appropriately.

We sincerely appreciate your feedback and will continue working to improve our customers’ shopping experience.

Best regards,
RK Gaming Customer Service Team

Rated 5 out of 5 stars

Amazing products

Their product line is amazing and comes at very competitive prices. I’m currently using their keyboard, which feels great and premium. The only thing I might suggest is adding a headphone jack. Overall, I highly recommend their products. Customer service after sales is also very swift and reliable; worth mentioning.

August 28, 2026
Unprompted review
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Rated 5 out of 5 stars

You know when you've got a good product…

You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the keys. Customer service and the follow up communication also shows that RK care about their products.

August 22, 2026
Unprompted review
Rated 5 out of 5 stars

Splendid Customer Service

The customer service was great. Evan was the person who entertained me and I was left feeling glad that I contacted the service.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support, great product

Great customer support and great product. I bought a c98 HE. Coming from cherry mx brown and then reds, i thought i would try a hall effect keyboard next and i dont regret it. Had some questions and the customer support responds fast and is super helpful. A friend has a glorious gmmk3 he, which i tested, but the c98 is way better in my opinion. 10/10

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Everything high quality

I not only love my new keyboard, which feels super high-quality and also has the best sound, but I also had the best experience with customer service, thanks to Lia:

I had a software problem with the keyboard and wrote to customer service. First I got a reply from their AI, which had great tips. When that didn't work, I was immediately forwarded to Lia, who helped me solve the problem. The whole time she was extremely customer-oriented and was able to solve my problem super quickly.

I would order again anytime!

July 22, 2026
Unprompted review
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Rated 5 out of 5 stars

The product itself is great and the…

The product itself is great and the support is even better.

I have an S98 keyboard, the USB port started going bad on it after not even a year. Within 3 emails to support they agreed with my diagnosis and shipped me a new one which got to me in 2 days. Great experience.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very quick and responsive.

Very quick and responsive.

I even forgot to emailed and they followed up. Went through normal troubleshooting and I had a positive outcome with a working keyboard.

Love this product and the support is great too. Very friendly.

June 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing product and customer support

People, if you are uming and ahing about doing business with this company. Stop! This company has been outstanding in their customer support. I raised a concern and it was solved within minutes. This is truly oldschool customer service, where customers come away feeling cared for and appreciated. I worked with Mike, who was ultra amazing. I really can't speak more highly of this organisation.

And what about their keyboards??? OMG, best keyboard of my life, and I've been on this planet for 50 years. I bought an RK 98S which I love. The build is spot on. There is a weight to the product that makes you feel like they were built by an artisan. Someone spending their time to make sure everything is spot on.

Internet world, please do not hesitate here. These products are awesome and the supporting team are outstanding. Just do it. Buy something and you will see.

Awesome work team RK

May 22, 2026
Unprompted review

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