Serverless Discord Ticket Bot (Blindsoft Edition)

1. Discord Developer Portal:

   • Create a new Application.
   • Bot Tab:
     • Reset Token -> Copy Token.
     • Disable "Public Bot".
     • Enable applications.commands and bot scopes.
   • General Information:
     • Copy Application ID and Public Key.
   • OAuth2 Tab:
     • Copy Client Secret.
     • Add Redirect URI: https://tickets.blindsoft.net/auth/callback

2. Configuration (Local Development):

   • Rename .dev.vars.example to .dev.vars.
   • Fill in your secrets.

3. Cloudflare KV:

   • Run wrangler kv:namespace create TICKET_DB.
   • Copy the output id and paste it into wrangler.toml.

4. Register Commands:

   • Run npm run register.

5. Deploy & Secrets:

   • Run npm run deploy.
   • Set Secrets in Cloudflare:
     • wrangler secret put DISCORD_TOKEN
     • wrangler secret put DISCORD_PUBLIC_KEY
     • wrangler secret put DISCORD_APPLICATION_ID
     • wrangler secret put DISCORD_CLIENT_SECRET
     • wrangler secret put DISCORD_REDIRECT_URI (Value: https://tickets.blindsoft.net/auth/callback)

6. Discord Interactions Endpoint:

   • Go to Discord Developer Portal -> General Information.
   • Paste https://tickets.blindsoft.net into Interactions Endpoint URL.

1. Setup Role: Run /config role id:<role_id> to set the support role.
2. Setup Dev Role: Run /config devrole id:<role_id> for escalations.
3. Setup Logs: Run /config logs channel:<#channel> for transcripts.
4. Add Products: Run /add product name:<ProductName>.
5. Create Panel: Run /panel in your support channel.
6. Dashboard: Visit https://tickets.blindsoft.net/dashboard (Requires Support Role).

This project is open-source and licensed under the GNU General Public License v3 (GPLv3). See the LICENSE file for details.