Technical Customer Success Manager — Engineering + Product My website Twitter LinkedIn Software Engineer DevOps: Docker, Terraform, CI/CD, Cloudflare, K8s. Programming: JS, CSS, Ruby, Go, PHP. CMS: WordPress, Directus, Drupal. Web: Accessibility, Web Perf, Analytics, SEO. Hosting: GCP, Siteground, Heroku, Netlify. Product Manager Leading cross-functional teams to create innovative products. Expert in product ownership and project management using SCRUM Conducting market research, crafting strategic roadmaps, and overseeing the product lifecycle. Customer Success Onboarding, configuration, training, best practices. Coordinate technical support, manage escalations. Monitor customer health metrics, up-selling initiatives Articles TOP 🔥 - How to get started with Ruby on Rails TOP 🔥 - How to get started with Go TOP 🔥 - Daily Design Patterns Headless CMS Tech Talk Beautiful, lightning-fast Wordpress themes with WP Rig Progressive Web Apps - The why, the how, and the why not