printerval.com Reviews 

104,215
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 34,926 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, frequently appreciating the smooth ordering process and the massive selection of available items. Many people also mention receiving well-made products that look wonderful and arrive in good condition. However, some reviewers were not happy with extended delivery times, poor tracking updates, and missing parcels. Some people also felt that certain items looked cheap, featured blurry printing, or did not match the misleading website images. A few customers additionally noted unexpected sizing issues or experienced difficulties when trying to secure refunds for surplus goods.

What people talk about most

Product

Customers had ambiguous experiences with product, as reviewers expressed deeply divided opinions regarding... See more

Order

People report ambiguous experiences with order, as some reviewers found the website easy to navigate and... See more

Delivery service

Reviewers mention mixed feedback about delivery service, with some customers praising timely arrivals and... See more

Quality

Consumers find quality to be ambiguous, with opinions sharply divided regarding the products received. While... See more

User experience

Users describe positive interactions with user experience, noting that ordering was a really smooth process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products for the most part are good and I'm satisfied. The first product that is in acrylic, I thought the picture would be embedded in the acrylic. However, the picture is pasted on the back of... See more

Company replied

Rated 4 out of 5 stars

I bought 2 NFL jerseys. They are good quality and look authentic. I bought large but these are more like XL. I am 5'2" and they come down to my knees. I wish I had gotten medium but am going to keep t... See more

Company replied

Rated 4 out of 5 stars

Took a long time, but after a "miss" on a game jersey, Printerval stayed at it and I stayed with Printerval. The final result is a fine product at a fair price.

Company replied


Company details

  1. Clothing Store

Written by the company

Printerval.com is an online marketplace, where people come together to make, sell, buy, and collect unique items. There’s no Printerval warehouse – just independent sellers selling the things they love. We make the whole process easy, helping you connect directly with makers to find something extraordinary.


Contact info

3.6

Average

TrustScore 3.5 out of 5

104K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.6

All reviews

(104,215)

35,572 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bait n switch

Bait n switch . Order a 50 the anniversary star wars pen, on I received was not pen picture, , was a very cheap pen, one I order was picture with a light saber and pne I received was completely different

22 September 2026
Unprompted review
Rated 1 out of 5 stars

as a follow up on the order i never…

as a follow up on the order i never received. after a month the vendor told me they were considering my purchase "lost" (no kidding) and that they would give me a $15.00 credit on my account (i paid them $29.++) which meant i am responsible for the shipping charge that wasn't delivered plus...a 10% credit on my next purchase (HAH). said, no i want a refund sent to the card i paid you with and your 10% credit was useless because i will not be buying anything from you again. got the $15.99 credit on my card yesterday.
while i am annoyed about the shipping fee i am paying but am tired of trying to explain to them that their shipping company screwed yp.

21 September 2026
Unprompted review
Rated 2 out of 5 stars

Decent quality products

Decent quality products, but I was spammed DAILY for over two weeks about whether the shipment had arrived (and now getting DAILY emails telling me it arrived two weeks ago). Along with lots of spam advertising. I unsubscribed, but the madness continues....

8 September 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a bag of my favorite football…

Ordered a bag of my favorite football team. I was really excited! You took my money quickly. And sent me a horrendous bag! My heart broke. And when I told you I wanted a refund, it became a what felt like a scam. I sent emails and you kept sending back the same senseless emails. It took almost 2 weeks to get a response. I will never shop with you again and I will let anyone that hears me, to never shop with you!

8 September 2026
Unprompted review
Rated 2 out of 5 stars

Boring mug

I ordered a mug which on the photo looked like the pictures (aeroplace instruments) were set into the mug giving it a three domentional look. On receipt it was just a normal flat surface with the instruments printed on the surface, nothing special and not worth £22. I have already contacted printerval about this but no response.

13 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible!!

Absolutely horrible!!! I ordered 2 jerseys that claimed to be stitched. They were just printed. Biggest problem was the size. The 2xl was actually more like a 5xl. They had me send pictures with a tape measure and never corrected the issue. Trashed the jerseys

21 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. AI piloted customer service cannot resolve a simple issue. I ordered two flags, one blue one silver. Received two of same color. Customer service cannot resolve issue for over a month now, including processing a refund. Same emails received with same requests despite my prior compliance. I am out $20, frustrated but relieved not $200. Will never order through this site again. Recommend you avoid at all costs.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

I got exactly what I ordered and it is…

I got exactly what I ordered and it is a top Quality Tshirt.

21 September 2026
Unprompted review
printerval.com logo

Reply from printerval.com

Hi there,

Thank you so much for your kind review.

Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.

If you need any assistance, feel free to contact us via support@printerval.com or call us: +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.

Sincerely,
Printerval Team

Rated 5 out of 5 stars

Love the sweatshirt

Love the sweatshirt

21 September 2026
Unprompted review
printerval.com logo

Reply from printerval.com

Hi there,

Thank you so much for your kind review.

Your support means a lot to our team, and we truly appreciate you taking the time to share your feedback.

If you need any assistance, feel free to contact us via support@printerval.com or call us: +1 339 666 1686 or +1 478 666 1686. We are here to help with all of your concerns.

Sincerely,
Printerval Team

Rated 1 out of 5 stars

Fraud

Fraudulent company I'm not the first they are taking money and not delivering do no buy anything i purchased a kid backpack on 8-20_26 never received it or my money back reached out to support they keep sending me the same message saying the items is on the way and give me tracking info that's not working there is no movement of the product they have a lot of complaints on the BBB I wish I would of looked there first before I ordered

20 August 2026
Unprompted review
printerval.com logo

Reply from printerval.com

Hi there,

We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.

Please be assured that this is not the level of service we aim to provide.

We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.

Thank you for your understanding, and we hope to have the opportunity to make things right.

Best regards,
Printerval Team

Rated 1 out of 5 stars

Got a completely wrong shirt

Got a completely wrong shirt. Emailed customer service twice and have not gotten a response

6 September 2026
Unprompted review
printerval.com logo

Reply from printerval.com

Hi there,

We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience caused.

Please be assured that this is not the level of service we aim to provide.

We can't locate your order ID under your name. To help us resolve this matter as quickly as possible, please call us: +1 339 666 1686 or +1 478 666 1686 with your order number and relevant details. We will prioritize your case and work with you to find a satisfactory solution.

Thank you for your understanding, and we hope to have the opportunity to make things right.

Best regards,
Printerval Team

Rated 1 out of 5 stars

Shocking company

Shocking company product ordered was very poor quality and took a month to arrive after paying for express shipping. Avoid at all costs as item pictures and descriptions are nothing like what arrives

21 September 2026
Unprompted review
printerval.com logo

Reply from printerval.com

Hi there,
Firstly, we deeply apologize for your unhappy shopping experience with us
We ensure the quality of products, in case you received a Wrong/Damaged item because of a fault during the Production process, we are willing to offer you two solutions as below:
1. Send a new item to your address for FREE.
2. Issue a refund for the wrong/low-quality item and a 10% OFF discount code for your next purchase.
Plus, please check our guarantee here: https://printerval.com/the-printerval-guarantee-n629.html

Please let us know which solution you choose to solve this case and email us at support@printerval.com. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right)

*Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand.

You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company.
Please keep the item and give it to your local charities; it will go to someone who needs it. We appreciate it.

Feel free to contact us and get your case corrected. We are looking forward to hearing from you.
Regards,
Printerval Support Team

Rated 1 out of 5 stars

I had ordered a shirt and it took a…

I had ordered a shirt and it took a week to turn up.
I order a Tom Petty Special Funko which cost nearly £90 and I keep getting sent email confirmations for things I hadn't ordered. And I still have not had what I ordered months later.
I have emailed complaints and got a reply and they seemed helpful at the time. But then more 'wrong orders' emails have just kept coming and I am having to keep checking my bank account to see if they keep charging me for things that aren't mine.
I want my money back or the product I ordered, months ago, simple as that..

10 August 2026
Unprompted review
printerval.com logo

Reply from printerval.com

Hi there,

We sincerely apologize for the delay in getting back to you. Due to a high volume of support tickets, our response time may be longer than usual.

We have just replied to your enquiry via our support email address. Kindly check your inbox (and spam/junk folder if needed) for our response.

If you have any further questions, please feel free to contact us again at support@printerval.com. We’re always happy to help.

Best regards,
Printerval Team

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