Deceptive Return Policy with Expensive Overseas Returns
Buyer beware. The return policy is extremely unfavorable to customers. To return an item, I was required to ship it back to China, and the return shipping cost was nearly 50% of what I paid for the product. The alternatives offered were only a 15% refund or 25% store credit, neither of which adequately addressed the issue. I would not have purchased had I known how difficult and expensive the return process would be.