Printful Reviews 

7,885
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 943 reviews, reviewers had a great experience with this company. Customers frequently share that the official website is extremely straightforward to navigate and makes managing online storefronts completely hassle-free. Consumers genuinely praise the seamless integrations with popular ecommerce platforms and the enormous selection of customizable retail items. People thoroughly enjoy bringing their creative concepts to life using helpful digital tools that support smooth everyday operations. Some reviewers were not happy with order fulfillment processes and experienced significant shipping delays regarding urgent package deliveries. Others also noted frustrating technical problems regarding product print quality, including misprinted merchandise and severely misaligned custom designs.

What people talk about most

Product

Consumers find product to be a mixed experience, as many reviewers appreciate the sharp print quality,... See more

User experience

Reviewers highlight positive aspects of user experience, praising the intuitive interface, quick setup, and... See more

Website

Clients share positive opinions on website, highlighting how super easy it is to integrate products and... See more

Order

Customers had mixed experiences with order processes, as some reviewers praised efficient shipping, accurate... See more

Quality

People report ambiguous experiences with quality, as many reviewers highlight vibrant colors, sharp prints,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of products and designs. However, adding to my site and then trying to edit something like the price or the picture often doesn't work well. It's especially frustrating when I edit t... See more

Company replied

Rated 4 out of 5 stars

The quality is great, and I like mostly how everything is set up. Some parts of the website are abit confusing, and I wish more items were available for print in canada.

Company replied

Rated 5 out of 5 stars

This platform is perfect for a start up business that needs an easy POD integration partner with Etsy. Its fast, easy to setup and the products I selected Print Paper, are superb and at reasonable who... See more

Company replied

Rated 5 out of 5 stars

At first it all seems like a challenge,but as I take my time to get my shop open I realised that all the tools were available and just require focus and determination. I'm looking forward to the... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service
  3. Custom T-Shirt Store
  4. Embroidery Service
  5. Screen Printer

Written by the company

We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide. Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in. Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control. Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans. It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(7,885)

1,005 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a total beginner and not-so-techsavy…

As a total beginner and not-so-techsavy person my experience was pretty smooth...I'm still learning a lot from these apps and it's really great

August 19, 2026
Unprompted review
Printful logo

Reply from Printful

Thank you💙! We're glad it's been smooth for you as a beginner. Keep learning, you're doing great!

Rated 1 out of 5 stars

Don’t ever use Printful!

Don’t ever use Printful. They let you design all over items but don’t actually print all over. Your design can look perfect but the actual one that arrives will have missing printed areas that are so noticeable it can’t be worn and they make excuses for their poor print job. I used the repetitive pattern tool but it didn’t repeat across the whole item. There was one big gap where the print should have been. They give you a small thumbnail to look at and based in it I went back to look at my design and my design didn’t have a gap so I figured the thumbnail was just wrong however the thumbnail of the repeat pattern that they provided had no gap only the mini hat did. How could a repeat pattern have a huge gap where it didn’t repeat smack dab in the center of the actual hat did…not possible except yes it didn’t repeat all over like the design page looked of the hat or the mockup of the repeat pattern before or after I made it. They are crooks. Do NOT Use THEM!!! $70 in the toilet! I spend tens of thousands of dollars a year on printed items and I will NEVER use them for anything ever again EVER! I had a customer who needed it for an event and now I have to refund him because I won’t make excuses like this company did. Disgusting.
*After escalating the issue they refunded me and admitted finally it was their error.

September 17, 2026
Unprompted review
Printful logo

Reply from Printful

We're really sorry to hear this, and we completely understand how disappointing it must be when the finished product doesn't match what you designed.
We have received your order details and we'll look into what happened and get in touch with you directly. We truly appreciate your patience and honesty💜!

Rated 2 out of 5 stars

Outsourced with Zero Quality Checks

Ordered business cards that arrived postmarked from random print shop that's not Printful. Cards arrived misprinted which would have been caught if anyone took a a look at them before sending out. Customer service refused to reprint or a refund, so now I'm out of the money and have no business cards.

September 8, 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry about the misprinted business cards and the poor support. This is not the experience we want anyone to have with Printful.
Please submit your order details through this form so our team can review what happened: https://forms.gle/grBd4UvjvMhzADjWA
We appreciate your honesty💛!

Rated 1 out of 5 stars

Bad operations, customer service, communications... etc etc etc

Awful communications... no accountability... delivery estimates are a continuous joke and customer service cannot be trusted to help. Customer service is disconnected from your product and shipping, which for us, was coming from Mexico. 4th attempt ordering t-shirts through Printful, and it will be the last. 4 times delivery estimate has come and gone. This time, they were waiting on 1 plain black large t-shirt, which held up our entire order. No communication, no apology, just never told us and never shipped. We had to ask customer service what was happening, then they split the order shipment - and still didn't ship! By the time they did ship, our event needing the t-shirts was over. 4 orders - for sets of issues - 4 failures. Done

September 16, 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry to hear about your experience, this is not the experience we want anyone to have with Printful. Four orders, four failures, with no communication and a missed event is not acceptable🙏!
We'd like to review your case carefully and see how we can make things right. Please share your order details with us through this form so our team can follow up directly: https://forms.gle/grBd4UvjvMhzADjWA

Rated 5 out of 5 stars

Easy setup

The setup process is easy , and operable across different devices

September 17, 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your review🩷!

Rated 5 out of 5 stars

The setup was quick and hassle-free

The setup was quick and hassle-free. Linking Printful with Storenvy is very intuitive, and creating and syncing products and variants is effortless. I haven't received any live orders yet, but my first impressions of the interface and usability are great!

September 16, 2026
Unprompted review
Printful logo

Reply from Printful

Thank you❤️! We're glad the setup was quick and intuitive. Wishing you your first order soon🌟!

Rated 1 out of 5 stars

I find it really a shame and bad that…

I find it really a shame and bad that there is no possibility of getting a refund at the price I paid for 3 t-shirts that we can't even wear. You can neither send them back nor receive others in line with expectations since you have to pay out of your own pocket again. They are just scammers whose site is incomprehensible and who do not even have compassion when you explain to them where the problem comes from. They are just there for the money so really RUN AWAY FROM THIS SITE

September 14, 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry to hear about your experience🙏! Three shirts you can't wear with no clear path to a refund or replacement isn't right, and we understand why you're upset.
We'd like to review your case carefully and see how we can make things right. Please share your order details with us through this form so our team can follow up directly: https://forms.gle/grBd4UvjvMhzADjWA

Rated 5 out of 5 stars

Excellent print quality and seamless…

Excellent print quality and seamless e-commerce integration!
I’ve been using Printful to fulfill custom apparel orders, and they have been fantastic to work with. The print quality is consistently sharp, the colors are vibrant, and the products feel high-quality right out of the box.

September 13, 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback💙! So glad you're loving the print quality and seamless integration!

Rated 4 out of 5 stars

it s ok but ther is more tings that you…

it s ok but ther is more tings that you have to fix it in your sit web

September 15, 2026
Unprompted review
Printful logo

Reply from Printful

Thanks for the feedback, glad it's okay, but we hear you on the website needing fixes. Let us know what you'd like to see improved💚!

Rated 1 out of 5 stars

FRAUD - Never received $1600 purchase ! No refunds !!!

I have been emailing Printful for 5 months about an undelivered $1600 purchase of over 30 products which I ordered in May 2026.
Printful is only replying saying they won’t accept responsibility for failed delivery services. They emailed me explaining that according to their delivery“policy”it is the customers responsibility to ensure Printful successfully delivers their products to them. Printful is refusing to refund the purchase price of the undelivered products and also refusing to discuss alternative delivery options.
They take your money !!!
But - Don’t trust them to deliver!!!

May 25, 2026
Unprompted review
Printful logo

Reply from Printful

We're truly sorry for this experience. Months of back and forth, an undelivered $1,600 order, and no ownership taken, that's not acceptable. We've received your order details and will review what happened. Thank you for your honesty💛!

Rated 5 out of 5 stars

The prices and everything linked…

The prices and everything linked automatically and all I had to do was push a couple of buttons. So simple, and I will be able to connect a video to it almost as easily from what I understand. I am liking this much better than connecting products to other unnamed shops.

September 11, 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your review❤️! We're glad it's simple and easy to connect.

Rated 5 out of 5 stars

Love it

Love it! Will refer to others.

September 11, 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your referal💙!

Rated 5 out of 5 stars

It's a easy great app and it's quality is awsome

I loved how products are saved easily and created with ease with being experienced. Also uploaded on store without complications or error. Simple tweeks and finished

September 11, 2026
Unprompted review
Printful logo

Reply from Printful

Thanks for being part of the Printful community🩷!

Rated 1 out of 5 stars

Crooked prints are acceptable to Printful

This was my second order from printful that went south. Incorrect garment sizing in the first order was manageable but with this recent order the prints on over 40 garments were crooked and too high on the back of the shirts and hoodies. On all the T shirts the print is approximately 3 degrees of rotation off which is very noticeable. Printful took 1.5 months to come back and say they are unable to do anything about it and I'm stuck with them. What a joke. My business will never order from printful ever again.

August 4, 2026
Unprompted review
Printful logo

Reply from Printful

We're really sorry to hear this, and we completely understand how disappointing it must be ending up with 40+ garments that aren't right. Thank you for sharing your order details.
We'll look into what happened and get in touch with you directly. We truly appreciate your patience and honesty❤️!

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