Printify Reviews 

7,639
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers overwhelmingly had a great experience with this company. People love how simple and straightforward the online platform is, making website navigation and the creation of custom merchandise completely seamless and enjoyable. Consumers frequently praise the extensive catalog of quality products and how easily everything integrates with external online stores to help build successful businesses. However, some people mentioned frustration regarding customer service responses, unhelpful agent interactions, and the lack of proper resolution for major account problems. Reviewers also noted occasional problems such as unexpected product removals, ongoing technical glitches, or minor print quality defects like blurry designs.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of items... See more

User experience

People report positive experiences with user experience, highlighting that the platform is intuitive, easy to... See more

Website

Consumers find website to be a source of great satisfaction, frequently praising the platform for being... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting a deep division among consumers... See more

Order

Reviewers highlight ambiguous aspects of order management, with some consumers reporting fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Improvements have been made that have been well thought out; specifically the changes in inserting prices, Some outline directions would have been handy, maybe I didn't see them? But, even while f... See more

Company replied

Rated 4 out of 5 stars

love the POD part. 90% user friendly. mock up's do not transfer well. If i am using my store for mock up's and not printify and i find a typo or something i need to go in and fix i lose my mock up's... See more

Company replied

Rated 5 out of 5 stars

Ordered several items, thought they were shipping together as I only got one tracking code. When the package arrived, one item was missing. I contacted customer support and heard back in less than an... See more

Company replied

Rated 4 out of 5 stars

Overall platform is easy to use. Uploads & edits are seamless. During my first order using one of the better POD Suppliers, I experienced a smeared logo. (Blk font on Wht Hoodie) Not sure if the garme... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. Custom T-Shirt Store
  3. e-Commerce Service
  4. Screen Printer
  5. Software Company

Written by the company

At Printify, we’re all about helping you build a business from your computer. Whether it’s trendy T-shirts, cozy hoodies, stylish phone cases, or even mugs for that extra oomph, we’ve got 850+ items for your custom-product store. You pick the product, add the design, and then seamlessly integrate your sales channel, and leave the printing and shipping to us. Our user-friendly interface ensures a hassle-free experience, allowing you to focus on what you do best: creating amazing designs and growing your business. With our extensive range of products and reliable printing and shipping processes, you can trust us to deliver high-quality products to your customers. So why wait? Join the Printify family today and let us turn your creative genius into pure profit! If you have any questions or concerns, feel free to use this form: https://printify.typeform.com/to/Pua3qgMA


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(7,639)

1,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Created and listed a product

Created and listed a product. Easy to use and follow. Really appreciate having Etsy linked to Printify, makes things seamless.

September 21, 2026
Unprompted review
Printify logo

Reply from Printify

Thanks for being part of the Printify community🩷!

Rated 5 out of 5 stars

Easy to use and good support

Easy to use and good support. Some support takes a long time for response and other times is rather speedy. Only thing I wish could change is that support often gives generic answers that we can already find ourselves instead of finding out the actual specific answer. Overall, I am satisfied!

August 26, 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your feedback💙! We're glad it's easy to use and we hear you on support, will share this with our team.

Rated 1 out of 5 stars

Slow shipping, bad customer service

We own a small boutique clothing business and split between production sources on a few different websites. Printify is a newer one that we have used, and I could not be more dissatisfied with the customer service and the speed of shipping.

The product quality is fine. Printify and Printful are basically the same, with Printify just offering a couple of options which were not available on Printful. Therefore, we use Printify and have had a few orders, all of which have taken three weeks from the time of purchase to when the order is delivered to the customer. This is completely uncompetitive with any kind of online marketplace shipping times.

When I contacted Printify about both orders, each time the agent on the phone simply gave me copy-paste corporate responses. They were like a commercial about how important customers are and how careful Printify is about making sure orders are correct, and all this nonsense.

The bottom line is this company absolutely has its head up its butt as far as knowing what customers want, and knowing what the shipping times for a product realistically should be for what customers expect in the modern era for something that is not a handmade gift. On top of that, this company should really think about customer service and making customers feel valued, as opposed to treating everyone like an AI bot.

September 20, 2026
Unprompted review
Printify logo

Reply from Printify

We're truly sorry to hear this, and we completely understand how let down you must feel. That's not the kind of experience we want you to have.
We've got your details and we'll take a closer look at what happened. Thank you for being honest with us and we appreciate your patience💙!

Rated 5 out of 5 stars

highly recomend

easy website to use and customer service is really good, had very few problems with printing and the couple i have had they have fixed quickly. wide range of products and quick ordering and delivering.

September 20, 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your feedback❤️! We're glad it's easy to use with a wide range of products.

Rated 4 out of 5 stars

love the POD part

love the POD part. 90% user friendly. mock up's do not transfer well. If i am using my store for mock up's and not printify and i find a typo or something i need to go in and fix i lose my mock up's in store. i find pricing to be high such as greeting cards and stickers. QA checks are not showing premium quality. Mug patterns do not allow for under the handle printable area. Lack of sellable products for me includes stationary tablets, journal way too expensive, spiral notebooks look cheap and are wat to expensive. wrapping paper print image is always larger on purchase than in thumbnail. also item 420327929261290357442634806139 never arrived

August 12, 2026
Unprompted review
Printify logo

Reply from Printify

We're really sorry to hear this, and we completely understand how disappointing all of this must be. Thank you for sharing your order details.
We'll look into the order that never arrived and make sure someone gets in touch with you directly. We truly appreciate your patience and honesty🙏!

Rated 5 out of 5 stars

Very easy to use

Very easy to use. I'm an older user and this is my first time using this kind of webpage, but I found it easy, and help's always available.

September 18, 2026
Unprompted review
Printify logo

Reply from Printify

Thank you💜! We're glad it was easy to use and help was there when you needed it. Welcome💙!

Rated 5 out of 5 stars

Easy to use

Easy to use. So far, high quality prints.

September 17, 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review❤️!

Rated 5 out of 5 stars

I enjoy how easy it is to design and…

I enjoy how easy it is to design and publish. Very easy to navigate. I wish there were more shower curtain options though.

September 15, 2026
Unprompted review
Printify logo

Reply from Printify

Thank you🩷! We're glad it's easy to use. We'll share your request for more shower curtain options with the team.

Rated 5 out of 5 stars

It's nice to know that I can rely on…

It's nice to know that I can rely on Printify to get the job done on my behalf. Having a quick turn around time (2 days) helps keep the customers happy, which is the main goal. Thank you for being my go to production partner.

September 15, 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review💙! We're honored to be your go‑to partner and keep your customers happy.

Rated 1 out of 5 stars

Crickets..

I gave a review, a bad one about two weeks ago, and Printify responded, I assume using a Ai bot, (they use for Ai driven bot for all customer service" and gave me a canned response that said they would "look" in to my complaint and "reach out." It's been a week and I hear nothing but rickets.

September 2, 2026
Unprompted review
Printify logo

Reply from Printify

We're sorry you heard back once and then nothing since. That's not real follow-up, and we understand why you're frustrated🙏!
We hear you and we'll make sure your complaint actually gets looked at.

Rated 1 out of 5 stars

If i could give a zero rating I would

****** PRINTIFY TRIED TO SCAM ME INTO MAKING AN ODER I DON'T NEED!!!!!!!!!*********

If i could give a zero rating I would!

Printify is single handedly DESTROYING MY WHOLE BUSINESS with nonsense that they can't even back up. AND are trying to scam me into making orders I don't need!!!!!

This is the second time in a matter of a few months that Printify is effecting my business negatively.

This time, I have an order that has come through Etsy, and now is on hold for a payment issue. Upon speaking with customer service they have no idea what the problem is and said they have to escalate it to a payment team and it will take one to three business days to resolve and if it is resolved my order will get processed.

(Orders have been processed on this card before without a problem)

I spoke with my credit card company, Printify has already processed the payment on my card. I have confirmed with my credit card company that there is no issue with my account and no fraud alert against Printify.

So now because this is an Etsy order Etsy needs to see that it is processed in a timely manner or it impacts my rating, hence impacts my business. As well I am about to launch a website today. Again this delay is going to delay that launch.

This is absolutely ridiculous!

********* UPDATE**************
The whole day has gone by, not a word from Printify. I just keep being told it's going to be one to three business days before somebody reaches out to me. Meanwhile my whole business is hanging in the balance including a launch that was supposed to happen today.

In order to save my reputation with Etsy I had to take this particular order elsewhere to have it rush processed which means I'm losing money.

And oddly enough, not one single person can tell me what the issue is.

********UPDATE********
Wow! just wow, and not in a good way.

As I had to move this order to another company to keep my customer happy and keep up my Etsy status, I deleted the order with Printify (Like any normal person would if they re-placed the order elsewhere).

Seeing that I have my whole website with over 100 products ready to launch using Printify, and don't want to further delay launching a business until I get everything moved over to another provider, I asked Printify support to confirm what the issue is so I know if I have to hire somebody to move all of my products to another provider or if I can continue to use Printify without a problem while I migrate everything over to another provider and still can publish my website. I was asked to make an order so they have something to look at. Excuse me what? So Printify already has my money for the first order and I will have to wait for the refund on that. The company I took that to has my money for the new order (no problem, that is the process). Now Printify wants me to do an order so they have something to look at. What kind of scam is this??????

September 12, 2026
Unprompted review
Printify logo

Reply from Printify

We're really sorry to hear this, and we completely understand how disappointing it must be especially when your payment went through. Thank you for sharing your order details.
We'll look into what happened and get in touch with you directly. We truly appreciate your patience and honesty💙!

Rated 5 out of 5 stars

Easy to use

Easy to use, great experience, products look amazing. VERY SATISFIED!

August 15, 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for your review💙!

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