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nixthinh-bit/README.md
A Philosopher Lecturing on the Orrery - Joseph Wright of Derby (1766)
A Philosopher Lecturing on the Orrery
Joseph Wright of Derby (1766)

Hi, I'm Thinh 👋

Customer Success · Human-led AI CSM · Learner

🇬🇧 English · 🇻🇳 Tiếng Việt

Hello, I work in Customer Success and am a curious person who loves learning new things. With AI applications, my current work principle is that humans remain the primary drivers while AI amplifies capabilities and boosts human efficiency. This GitHub is where I share what I've learned, liked, and done throughout this journey.

✍️ My personal blog — Beyond Features

📫 Contact me — LinkedIn · Email

🛠️ The things I have built:

For customer success:

  • customer-success-101: a practitioner's guide to CS concepts, metrics, and vocabulary, with a full ebook
  • csm-beyond-features: a portable AI mentor prompt that teaches CS fundamentals, metrics, and career path through guided Q&A

For GTM team:

  • zoom-demo-video: single-file browser tool for CapCut-style Ken Burns zoom and highlighting the key parts while recording a demo video
  • lark-base-architect: plain-language requirement → live Lark Base (interview → ERD → build → usage doc)
  • gtm-industry-researcher: industry name → source-cited industry report → product mapping with ranked POC hypotheses and discovery questions
  • first-meeting-prep: company name → source-cited, five-minute brief for a first sales meeting, with discovery questions and product fit written from your own product profile
An Experiment on a Bird in an Air Pump - Joseph Wright of Derby (1768)
An Experiment on a Bird in an Air Pump
Joseph Wright of Derby (1768)

The Alchemist Discovering Phosphorus - Joseph Wright of Derby (1771)
The Alchemist Discovering Phosphorus
Joseph Wright of Derby (1771)

For Lark's end users:

  • lark-vn-library: a one-page index of Lark enablement docs for Vietnamese partners and customers
  • lark-base-templates: a growing collection of duplicate-able Lark Base templates, both EN/VN
  • lark-cli-onboarding: one link, one command → lark-cli + skills + token auto-refresh in Claude Code
  • lark-bridge-onboarding: no-code setup for a Lark chatbot bridged to a local Claude Code / Codex CLI
  • lark-anyBase-report: reads any Lark Base, asks your KPIs, returns an insight report as a Doc or message
  • lark-Baseview-helper: builds a custom Base "Data Table View" extension from an existing Base

❤️ Things I found really cool:

  • beautiful-html-templates: A library of HTML slide templates
  • Taste Skill: open-source design taste for AI coding agents.
  • claude-howto: a visual, module-by-module tutorial for Claude Code, with templates and copy-paste configs from basics to agent orchestration
The Blacksmith's Shop - Joseph Wright of Derby (1771)
The Blacksmith's Shop
Joseph Wright of Derby (1771)

Pinned Loading

  1. customer-success-101 customer-success-101 Public

    A practitioner's guide to the concepts, metrics, and vocabulary that define the Customer Success profession. Bilingual EN/VI, with a full ebook.

  2. gtm-industry-researcher gtm-industry-researcher Public

    Turn an industry name into a source-cited industry report, then map it to your product with ranked POC hypotheses and discovery questions. A Claude Code skill.

  3. lark-base-architect lark-base-architect Public

    Claude Code skill: turn a plain-language requirement into a live Lark (Feishu) Base — interview → framework → ERD → build via lark-cli → usage doc + automation suggestions. Bilingual EN/VI.

    Shell 1

  4. zoom-demo-video zoom-demo-video Public

    CapCut-style Ken Burns zoom editor for video — single HTML file, no install, no upload

    HTML