I am an Administrator with an MBA in IT Management. My profile is focused on process organization, compliance, and data management. I have real-world experience in high-pressure environments where accuracy and meeting regulatory deadlines are critical.
Focus: Transforming complex workflows into auditable and stable routines.
Profile: Analytical, process-oriented, and discreet. I value clear documentation and service continuity.
Audit and Reporting: Management of critical data for the Ministry of Education (Higher Education Census and ENADE).
Control: Ensuring reliability and deadlines in academic regulatory processes.
Moodle Administration: Management of a Learning Management System for over 2,500 users.
Technical Support: Level 1 to Level 3 support (remote and on-site) and network/hardware configuration.
Infrastructure: Maintaining business continuity and visual/structural standardization.
Logistics and Inventory: Asset control in a regional network (68 units).
Risk Analysis: Probabilistic modeling and bankroll management (Sports Trading) and intermediary use of Excel/Sheets for financial and supplier control.
Banking Operations: Experience in treasury, supplier payments, and benefits processing (INSS).
Management/IT: Governance, ITIL, Project Management, Moodle.
Web/Dev: HTML5, CSS3
, and JavaScript
(support/update level).
Tools: Office Suite (Intermediary Excel), Google Workspace, OneDrive.
AI: Prompt Engineering for automating administrative tasks.
Discipline and Order: Rigor in reviewing processes and meeting goals.
Resilience: Ability to maintain emotional and operational control under pressure.
Continuous Learning: Constant dedication to technical and management studies at age 35.
Model: Remote | Hybrid | In-person