Extensive experience in Information Technology (IT). Specialist in the Zoho One ecosystem, with strong expertise in Python development, AI agent architecture (LLMs and RAG), Data Engineering (ETL & BI), Business Process Automation, and REST API development and integration using PHP, Deluge and Postman.
Focused on building tailored automated solutions to streamline operational workflows, integrate complex systems, and empower data-driven strategic decision-making.
- 🤖 AI Engineering & Autonomous Agents: Developing specialized AI agents (internal/private and external) using RAG (Retrieval-Augmented Generation) architectures, Vector Databases, LangChain, LangGraph, and integrating state-of-the-art LLMs (Claude, Gemini, OpenAI / ChatGPT) with custom interfaces (UI or CLI).
- 🐍 Automation & Data Analytics with Python: Advanced scripts for ETL, web scraping, data manipulation and cleaning (Pandas, NumPy), predictive analytics / machine learning, and interactive data visualization (Matplotlib, Seaborn, Plotly).
- 🔷 Zoho Ecosystem & Deluge: Custom enterprise application development in Zoho Creator, setup and workflow automation in Zoho CRM & Books, data pipelines and dashboards in Zoho Analytics & Dataprep, HR/KPI management in Zoho People, and global integrations via Zoho Flow & Deluge (connecting CRM/Books/FSM with SQL Server, PostgreSQL, ERPs, and REST APIs).
- 📊 Business Intelligence & Databases: Designing analytical dashboards and data pipelines with Power BI (DAX and M Language), Zoho Analytics, SQL Server, PostgreSQL, and SQLite.
- ⚙️ Infrastructure & DevOps: Solid experience with Linux / Windows Server environments, containerization with Docker, virtualization (VMware, Hyper-V), and process modeling (BPMN, SCRUM / Agile).