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Hi, I'm Shivam πŸ‘‹

πŸ“ Abu Dhabi, UAE | 🧠 AI Product Lead | πŸ› οΈ Builder-PM | πŸš€ Founder, Apli.ai (acquired)

I take AI products from demo to production and own what happens after: model choice, evals, cost per resolution, and the line where the agent stops and a human takes over.

Claude Code TypeScript Python Next.js MCP Voice AI Evals RAG

Start Here

  • πŸ”‘ keyway - Use any model in Claude Desktop. Bring your own key.
  • πŸŽ™οΈ stopbias - Does voice-agent stop latency survive the phone network? A study with known ground truth.
  • ☁️ HobbyCloud - A cloud for small software. The full PRD, written in the open.
  • πŸ—ΊοΈ Xpand - See what every area in the UAE is missing, and where to build next.
  • πŸ₯ Sanad - Dubai clinical capacity gaps, district by district. Live

Shipped in Production

Product What it is Result
🦠 Bugzy WhatsApp AI gut-health coach. Agentic RAG, multi-turn memory, hallucination guardrails 200K+ users in 6 months, 1.5x retention
🎧 Goodsy Agentic CX that processes refunds, order changes and subscriptions, with HITL escalation 65% of 24K monthly tickets resolved without a human, β‚Ή3Cr+/yr saved
βš–οΈ Model migration GPT-4o β†’ Llama 3.2 11B, gated on RAGAS faithfulness and relevancy evals 30% lower inference cost at 85%+ quality parity
πŸ‘“ Lenskart / John Jacobs GPT-4 face-shape eyewear recommendations, 500+ case eval suite before launch Conversion 3% β†’ 7.5%
πŸŽ“ Apli.ai NLP job matching as a ranking problem, 1,200+ institutions, 6.5L+ candidates Acquired by Edulab

Current Projects

Agents & AI Tooling

  • πŸ”‘ keyway - Tiny local BYOK gateway for OpenAI- or Anthropic-compatible providers. Website
  • 🧰 claude-skills - Claude Code skills for daily work: cold email, LinkedIn drafts, sprint summaries
  • πŸ“£ webengage-mcp - Track users, log events and trigger WebEngage campaigns in plain English from any MCP client

Voice AI

  • πŸŽ™οΈ stopbias - Offline full-duplex benchmarks vs real phone lines: G.711, PSTN passband, Opus, packet loss, line noise. 144 tests, preregistered Phase 2

Product Specs, in the Open

  • ☁️ HobbyCloud - Private internal apps with brokered credentials and spend ceilings. Problem, competition, 5-stage roadmap, pricing, validation plan

UAE Civic & PropTech Prototypes

  • πŸ—ΊοΈ Xpand - Service-gap intelligence for UAE real estate. Abu Dhabi AI PropTech Challenge
  • πŸ“‘ community-pulse - The first Xpand prototype: real OSM amenity gaps across 33 districts. Live
  • πŸ₯ Sanad - Bed and specialist gaps, 2026–2040 demand forecasts and planning briefs for Dubai. Live

Open Source Contributions

Merged upstream:

  • πŸ¦™ Ollama (182kβ˜…) - Close the thinking block before tool_use in the Anthropic API
  • πŸ¦• Deno (108kβ˜…) - Watched paths for deno test --watch, plus reported test locations
  • ⚑ Ruff (50kβ˜…) - Avoid strict TC001-003 behaviour when future annotations are on
  • 🎭 Backstage (34kβ˜…) - Replace removed tokens in the Table component
  • β–² Vercel AI SDK (27kβ˜…) - PDF and other non-image files reach the OpenAI Responses API as input_file. Co-authored with @aayush-kapoor, from my #14140
  • 🌳 Biome (26kβ˜…) - Skip unsupported <script> types in HTML
  • πŸ” Jaeger (23kβ˜…) - Guard addJitter against zero durations
  • πŸ€– SWE-agent (20kβ˜…) - Thread-safe patch hook for multi-worker batch runs
  • 🦜 LangChain.js (18kβ˜…) - PPTXLoader on the officeparser v6 API
  • πŸ”Ί Delta Lake (9kβ˜…) - Fix DeletionVectorDescriptor unique IDs
  • 🧠 exo - Allowlist instead of blocklist for the Bash PreToolUse hook

In review:

  • πŸ”₯ Python Fire (Google, 28kβ˜…) - 4 PRs: short flags swallowed by **kwargs, completion for class-grouped commands, logging for diagnostics, custom __repr__
  • πŸ”Ž Magika (Google, 19kβ˜…) - 3 PRs: a public get_content_type_info() API, CLI colours for unmapped groups, typos CI
  • πŸ•ΈοΈ graphify (124kβ˜…) - 8 PRs across extraction, markdown and language support

How I Work

  • Model choice is a P&L decision. Run evals before every swap, or you're guessing.
  • Design the escalation path before launch, not after the first angry customer.
  • Prototype in days with agents, then decide if it deserves a roadmap.
  • Write the spec in public when the thinking is the product.

Teaching

  • πŸŽ“ Lead Instructor, Google for Startups - AI product and prototyping for early-stage founders across India
  • πŸ›οΈ Visiting Faculty / Speaker - IIT Bombay, MESA School of Business, Masters' Union and 20+ events on GenAI and product

Connect

🌐 shivamtiwari.si Β· πŸ’Ό LinkedIn Β· 24K+ founders and PMs follow along

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