omnichannel

Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

📢 Laudspeaker is an Open Source Customer Engagement and Product Onboarding Platform. Open Source alternative to Braze / One Signal / Customer Io / Appcues / Pendo . Use Laudspeaker to design product onboarding flows and send product and event triggered emails, sms, push and more.

Open-source ManyChat alternative, built for AI. Omnichannel marketing across WhatsApp, TikTok, Facebook, Instagram, Telegram, Zalo, Email, API, and Webchat 🤖

Parcelvoy: Open source multi-channel marketing automation platform. Send data-driven emails, sms, push notifications and more!

Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer service，alternative to slack + zendesk/intercom/hubspot/ada/decagon/sierra

GOautodial is the next generation open source omni-channel contact center suite. Built from the ground up using established open source technologies.

Universal event-driven omnichannel platform for AI agents to communicate across any messaging platform

Multi-channel customer engagement automation platform. Send data-driven emails, sms, push notifications and more! Fork of Parcelvoy.

🌐 The omnipresent messaging hub for AI agents. Connect to WhatsApp, Discord, Slack, and more through one unified API. Multi-tenant, production-ready, MCP-native.

Smile ElasticSuite for Retailers - Magento2 toolkit for Retailers : Store Locator, Availability and Prices per store, etc...

Open-Source Omnichannel CRM with Premium Autodialer Description: bring all features together—voice, SMS, WhatsApp, email, and chat—inside a single agent desktop with automations, analytics, and integrations.

Coupon support for ERPNext Point of Sale(POS)

Open-source omnichannel platform for customer communication

Self-hosted Telegram support bot: each user gets a separate forum topic for operators. Two-way text, media, replies and edits, plus an optional HTTP bridge.

Open-source, self-hostable chat automation. Build visual flows, run them on Instagram, WhatsApp, Messenger, Telegram, SMS, and email. Comment-to-DM, shared inbox, broadcasts, drip sequences, analytics. Free alternative to ManyChat.

Thunderhead iOS SDK for ONE and Interaction Studio

HotWax commerce omnichannel OMS

Messente API library: https://packagist.org/packages/messente/messente-api-php

Official JavaScript/TypeScript client for the Deskwoot customer support platform. AI chatbot, multi-channel inbox, Shopify & WooCommerce integration.

Customer Segmentation and Targeting for Retail Industry