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YOU DO

A Saga in Three Books

IThe Weight of Knowing | IIThe Agreement | IIIThe Craft of War

Deploy to GitHub Pages

Live site: 200-nwire.github.io/udoo-playbook


What This Is — And Why It Exists

The novel opens with an IV drip counting seconds. It closes with a man asking to watch drivers work before planning anything. Everything lives in the distance between those two images.

YOU DO is a saga in three books about what it means to do work with care for the person who comes after you. Not productivity — care. The ceremonies, templates, and practices across all three books are mechanisms for one thing: moving knowledge from where it was created to where it is needed, at the least possible cost.

Most teams don't lack talent. They lack the shared language to coordinate that talent toward something finished. They burn out building things that don't matter, or building the right things wrong, or building them right but shipping into a void where nobody measures whether it worked. They end up in jobs they chose because they wanted to make things, doing work that feels like filling forms.

This body of work is an answer to that. It says: here is what it looks like when a team works with intention. Here is what every role is for. Here is what the person after you needs from you. Here is what done actually means. Here is the vet on her Tuesday morning, thinking about her patient, not the software — and that is the whole point.


The Central Philosophical Claim

Every team's deepest problem is not skill. It's the distance between what one person knows and what the next person needs.

That distance is everywhere. PM to developer: the story that looked clear in the PM's head, opaque on the ticket. Designer to engineer: the intention visible in the mockup, invisible in the implementation. Engineer to on-call team: the system behavior obvious to the builder, catastrophic to whoever inherited it. CS to product: the signal that lived in a spreadsheet, never becoming an initiative.

The cost travels in one direction: forward, to the next person, compounding at each stage. One hour of vagueness in discovery becomes one day of rework in development, one week of instability in operations, one quarter of misalignment in strategy.

The three books are three ways of closing that distance:

  • The Agreement closes it through shared agreements — we all operate from the same model
  • The Craft of War closes it through shared craft — we all know how to do the specific things
  • The Weight of Knowing closes it through shared experience — we all feel what it costs when the distance stays open

Agreements without craft are theater. Craft without agreements is heroism. Both without the felt cost are compliance. You need all three.


The Three Books

Book Register What it does
I The Weight of Knowing Experience A novel. Thirty-five chapters, four parts, eleven characters building software for a veterinary clinic. Every framework concept embedded in story, unnamed, felt.
II The Agreement Understanding The operating system. What teams must agree on before any practice can work. A constitution, not a manual — it addresses the ethical layer that most frameworks skip.
III The Craft of War Craft The field guide. Thirty-three chapters on the specific skills — discovery research, schema design, post-mortem facilitation, CS signal translation — organized by what you're trying to do, not what phase you're in.

They are not sequential. They are three instruments playing the same theme. But they have natural entry points:

  • Start with The Weight of Knowing if you want to feel the cost before understanding the system.
  • Start with The Agreement if you want to understand the system before applying it.
  • Start with The Craft of War if something is on fire right now and you need the direct answer first.

The Framework at a Glance

Phase Question Key Artifacts
Upstream Are we building the right thing? Initiative Brief, Experience Snapshot, Definition of Ready
Downstream Are we building it right? Story state machine, Definition of Done, Gherkin scenarios
Onstream Is it running reliably? Runbooks, SLO dashboards, Incident playbooks, Post-mortems
Offstream Is it creating value? Health scores, Feedback loops, Strategic Synthesis

The Spine

Gates protect the next person. That sentence is the entire operating system.

The DoR protects the developer from receiving unclear work. The DoD protects QA from receiving unfinished work. The runbook protects the on-call engineer. The feedback loop protects the PM from deciding in a vacuum. The ceremonies are the mechanism. The ethic is care for whoever comes after you in the chain.


Who This Is For

Primary: Product Managers, Tech Leads, and Senior Developers at teams of 5–50 people who feel the tension between moving fast and building right. They've read Shape Up, Accelerate, The Phoenix Project — and found them useful but incomplete.

Secondary: QA engineers and designers who want influence earlier in the cycle. Engineering managers who want a shared operating model without imposing a methodology. CS and account managers who want customer signals to become product decisions. Team leads at consultancies running multiple concurrent products.


What's Inside

docs/
├── novel/           # Book I — The Weight of Knowing (35 chapters)
├── guide/           # Book II foundations — manifesto, growth path, start here
├── upstream/        # Discovery & refinement — 5 stations, spiral model, DoR
├── downstream/      # Delivery — DoD, Gherkin, Kanban, story workflow
├── onstream/        # Operations — SLOs, incidents, runbooks, post-mortems
├── offstream/       # Growth — feedback loop, strategic synthesis, health scores
├── field-guide/     # Book III — The Craft of War (sample chapters)
├── portfolio/       # Roadmap, cross-team dependencies
├── standards/       # Jira conventions, bug labels, Gherkin tags, tooling
├── tutorials/       # Hands-on walkthroughs
├── examples/        # Real-world initiative briefs, RCAs, post-mortems
└── reference/       # Templates, non-negotiables, phase gates, glossary

Quick Start

Read online: 200-nwire.github.io/udoo-playbook

Run locally:

# Prerequisites: Node.js 22, pnpm
git clone https://github.com/200-nwire/udoo-playbook.git
cd udoo-playbook
pnpm install
pnpm run dev

Three doors:

Adopt progressively (the Growth Path):

  1. Ship Clean — DoR + DoD + grooming
  2. Shape Before You Build — Story mapping + The Cut
  3. Discover Before You Shape — 5-station discovery workshop
  4. Own What You Ship — SLOs, runbooks, on-call
  5. Close the Loop — Feedback pipeline + strategic synthesis

Use With AI Assistants

This repo ships AI configurations that teach your assistant the UDOO framework. The assistant follows the same discipline as a human team: decompose first, find the right level, produce artifacts in sessions with review gates.

Slash Commands (Claude Code)

./ai/install.sh --global-claude
Command What it does Level
/triage Classify an idea into the right UDOO layer Entry point
/upstream Run a full 5-station discovery session Initiative Discovery
/spec Write an Experience Snapshot + Feature Brief Feature Discovery
/epic Write a Jira-ready Epic with candidate stories Epic Refinement
/story Shape a rough idea into a DoR-ready user story Epic Refinement
/dor Audit a story against the 9-point DoR checklist Quality gate
/adr Document an architecture decision (MADR format) Any level
/rca Root cause analysis with 5 Whys Onstream
/postmortem Write a blameless post-mortem Onstream

Each command checks for upstream context. /story asks for a persona before writing. /spec asks for the initiative context. /epic checks for a Feature Brief. The assistant doesn't skip levels.

See ai/README.md for the full setup guide.


What Makes This Different

  • Three registers, one subject — a literary novel, a practical constitution, and a practitioner craft manual, each deepening the others
  • The novel embeds every framework concept without naming it — the reader feels the cost before being told what the practices are
  • The Agreement is a constitution, not a methodology — it addresses the ethical layer (care for the next person) that most frameworks skip
  • The Craft of War contains content that doesn't exist elsewhere — particularly DB schema as a product decision, and twenty-six tension scenarios with the direct answer before the explanation
  • All three books share a world — the characters in the novel are the roles in The Agreement and the practitioners in The Craft of War

Contributing

Contributions are welcome. See CONTRIBUTING.md for guidelines.

The most valuable contributions are:

  • Real-world examples (incidents, initiative briefs, post-mortems) with sensitive details removed
  • Clarity improvements to any section
  • Fixes for gaps or inconsistencies

License

MIT — see LICENSE.


Alexander Gefter — Architect, UDOO OS — 200apps / NWIRE

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A battle-tested R&D operating framework: Upstream discovery, lean delivery, SRE operations, customer growth — one loop.

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