HousingAnywhere Reviews

4,203  •  Average
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

HousingAnywhere immediately made a good…

HousingAnywhere immediately made a good entrance into the renting market for me. As an Erasmus Student the only thing I knew about the housing market in Dublin was, that there was a big Problem with Scammers. I didn´t have that problem on this Website. Everything felt legit and the communication with the house owner went well.
The only thing that I have to criticise is that the pictures on the Website only reflected a bit to the living experience in my new home. Most of the Pictures where already a bit old and didn´t reflect the current establishement at a 100%. But it was all still fully acceptable.
I had a very good experience with my Landlady Marisela.

Date of experience: 17 July 2024

Reply from HousingAnywhere

Hi Tauchi,

Thank you so much for sharing your feedback!

We're thrilled to hear that HousingAnywhere had a positive impact on you.

It's great to know you felt secure using our platform and had a smooth communication process with your landlord, Marisela.

We appreciate your honest input regarding the pictures on the website. Your feedback will help us enhance this aspect of our service to better meet expectations.

Thank you again for trusting us and best of luck with the rest of your stay in Dublin.

Regards,
Teddy


Rated 5 out of 5 stars

Amazing Stay in a Wonderful Apartment with a Truly Exceptional Host

I’m currently staying in this fantastic apartment, and it’s been an incredible experience so far. The host, Patricia, is an absolute treasure – kind, with a heart of gold. She’s incredibly helpful, friendly, and very approachable, always available to answer questions or offer assistance.

Her warm nature, empathy, and flexibility truly stand out, making everything smooth and stress-free. Whether it was adjusting check-in times or ensuring I had everything I needed, she’s been incredibly accommodating.

The apartment is spotless, beautifully decorated, and in a great location. It has exceeded all my expectations. If you're looking for a wonderful place to stay with a host who genuinely cares about her guests, this is the perfect choice. Highly recommend!

Date of experience: 16 September 2024

Reply from HousingAnywhere

Hi Alexandra,

Thank you for your fantastic review! We’re so happy to hear that you’re having such an incredible experience and that Patricia has been a wonderful host. It’s great to know the apartment has exceeded your expectations, and we’re proud to have helped connect you both for this stay. If there’s anything else, please don’t hesitate to reach out.

Enjoy the rest of your stay and thank you for choosing HousingAnywhere!

Best,
Jacques

Rated 2 out of 5 stars

Bad user experience and apartment found in not a good condition

I found an apartment with them but their app makes all the talking with the landlord so slow and complicated. They guarantee that the apartment is in good condition but in my case it wasn’t at all and they don’t allow you to check it before closing the deal. 48h for a refund isn't enough protection.

Date of experience: 01 October 2023

Reply from HousingAnywhere

Hello Elvis,

We are sad to hear that your experience was not great booking with us. We wanted to inform you that the process and services that we offer, have a goal to protect tenants and advertisers and offer a smooth booking process for both users.
However, we tried to locate your booking but we were not able to. We kindly request you to respond to our information request, in order to check the issues in your booking and assist you accordingly. Please not that the 48 hour window after the move-in day is enough in order to locate if something is not accurate withe the original listing and inform the team or request a cancellation, for our team to assess the case. Our Support Team is always available to answer any related questions!
Thank you for your review!

Best,
Elina

Rated 5 out of 5 stars

Fantastic experience

It sounds fantastic, but I managed to find an amazing apartment in Barcelona within 1-2 weeks from the first try, taking into account how difficult it is in Spain.
Maybe it is luck, maybe it is a good web service.

Date of experience: 08 August 2024

Reply from HousingAnywhere

Hey Alex!

Thank you for choosing HousingAnywhere! We're thrilled to hear that you found an amazing apartment in Barcelona so quickly, especially given the challenges of finding housing in Spain. We're glad we could be a part of your successful search! If you ever need assistance again, we’ll be happy to help. Enjoy your trip!

Best,
Jacques

Rated 4 out of 5 stars

The site is legit, but some hidden fees

The website is legit and safe. My place looked exactly like the pictures.I was looking for a room and I got it in two days.
The booking experience was great and the registristration + paying was fast.
With that in mind, what I do not like is the hidden fees AFTER you book the place. be careful. you endup paying like 2% of your rent as a fee each month for the "protection fee" or something like that.

Date of experience: 05 September 2024

Reply from HousingAnywhere

Hi Fernando,

Thank you for posting your review and for the trust you put in us.

We are glad to hear that your move-in was a success and as well with the overall booking experience!

Every booking on HousingAnywhere is covered by Tenant Protection. It's our way of making sure that, if anything goes wrong, you stay covered.
Tenant Protection is a one-time fee and only one time.

If you ever require any assistance, please do not hesitate to reach out to our Support Team. We are here to help.

Regards,
Teddy

Rated 1 out of 5 stars

DO NOT MAKE A BOOKING WITH THIS…

DO NOT MAKE A BOOKING WITH THIS COMPANY!! Before I made the booking and moved to Spain I contacted the housinganywhere to ask about the reviews written about the landlord as they were really bad and I was very skeptical, they said to me that tenants tend to lie because they don’t get their deposit back. How can someone say this about their customers? I still went ahead with the booking and when I got here they told me there’s no room for me even though I paid 600€ they couldn’t make sure that there was a room available for me! I didn’t have anywhere else to go, the landlord offered me another room in really bad conditions, very damp with a BROKEN door. I couldn’t stay there as it didn’t feel safe and I had to get a hotel. Housinganywhere first said they won’t give me a refund and I had to chase them and the landlord for a refund.

Please for your safety do not take the risk and book with this company. Be aware that there are so many companies like this profiting from it.

Date of experience: 11 September 2024

Reply from HousingAnywhere

Hi Sofia,

Thank you for posting your review and sharing your experience.

As a marketplace, our main goal is to foster connections between tenants and landlords, and it saddens us to hear about your negative experience.

We want you to know that we have implemented a 48-hour guarantee to protect tenants like yourself. This guarantee ensures that if the accommodation you booked does not match its description on the listing, you are entitled to a full refund as long as you contact us within the 48-hour window.
Unfortunately and as per our terms and conditions, we will not provide the assistance specified in Article 14.4 if the complaint is received after the expiration of the first 48 hours.

We would also like to encourage our users to refer to Article 15 of the Terms and Conditions for a better understanding of our cancellation policies.

Again, We apologize for any inconvenience you may have encountered during your experience on our platform but glad to hear that a solution has been found.

If you need help in the future, don't hesitate to contact our support team.

Regards,
Teddy

Rated 5 out of 5 stars

Experience with HousingAnywhere

It made much easier to find an apartment in Berlin for my firsts month of stay, also, really helpful to know that I could trust house anywhere if something was going wrong during the move in process.

Date of experience: 03 September 2024

Reply from HousingAnywhere

Dear Alba,

Thank you for sharing your experience with HousingAnywhere. We are thankful for the trust you put in us.

It is great to hear that you felt supported by our service during your entire booking experience!

Enjoy Berlin!

Regards,
Teddy

Rated 1 out of 5 stars

The communication was terrible

The communication was terrible. I don’t recommend using Housing Anywhere or Joana. On my first day, they canceled my check-in, forcing me to spend the night in an expensive hotel. The next day, after finally checking in, I discovered bedbugs all over the house. I contacted the landlord through email and various phone numbers, but they refused to respond. All my roommates were leaving the house because of the bedbugs. They also refused to refund my deposit or rent.

When I spoke to my roommates and others who had dealt with Quart Quartos, Housing Anywhere, or Joana, they shared similar bad experiences, with claims of money being unfairly taken from students. After two weeks, I still hadn't heard back from them, and no refunds were issued. I even provided pictures of the bedbugs in the house, which they refused to acknowledge.

I had to search for a new room and discovered that the office I tried to visit doesn’t even exist. I strongly recommend avoiding them. Instead, use platforms like Idealista or other reliable options.

Date of experience: 02 September 2024

Reply from HousingAnywhere

Hello Amina,

We are very sad to hear about your experience and we would be happy to help you resolve it. However, we have checked your case and it seems that you haven't request a cancellation until now in order for our team to be able o check the evidence provided, follow the terms and conditions and inform you about the possible refund. Since the 48 hour window since the move-in day ,that our team can assist you, has passed we recommend to contact the advertiser directly in order to resolve the issues.
If that doesn't work, please contact our Support Team via email communication so we can assist you better and help you find a different resolution.
Thank you for your review.

Best,
Elina

Rated 5 out of 5 stars

Loved my stay here!

I loved my stay with Anca! Communication was super and she responded to any messages or requests very quickly. The apartment is very close to everything you could possibly need in Cologne. There are muliple shops, resturants, gyms, and train stations easily in walking distance, making the location very convenient.

The room and apartment are exactly as described. The room is large with plenty of closet space, a desk, and a huge comfortable bed. All bed linens and towels were included. The kitchen and bathroom are large and well equiped with everything you could need. The refrigerator is large and there is even an oven! Just bring your suitcase and move in.

Highly recommend staying here or any apartment offered by Anca. She is a wonderful landlord, very friendly and a pleasure to spend time with.

Date of experience: 06 May 2024

Reply from HousingAnywhere

Dear Rowan,

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience staying with Anca. It sounds like the apartment and its location in Cologne really made your stay convenient and comfortable, and we’re glad that the communication with Anca was super responsive.

It’s fantastic to hear that the apartment was exactly as described, with all the amenities you needed, making it an easy move-in experience. Your detailed recommendation means a lot to us, and we’re sure future tenants will appreciate your insights.

Thank you for sharing your experience, and we hope to welcome you back in the future!

Kind regards,
Amelie

Rated 5 out of 5 stars

Perfect place

Perfect place! So close to the sea, the city and all you need. Bregetta is a wonderful person and I feel so comfortable and welcome! I love my little place of peace, thankfully with a bit of a seaview right now because a big building in front of my window was pulled down.

Date of experience: 12 September 2024

Reply from HousingAnywhere

Dear Katja,

Thank you for sharing your experience with HousingAnywhere.

It's wonderful to hear that your landlord is fantastic and that you've found the perfect, peaceful place. We hope you continue to enjoy the beautiful sea view!

Cheers!
Teddy

Rated 5 out of 5 stars

Beautiful apartment and very kind landlord

The apartment is nicer and bigger as on the pictures. It is also very clean and well renovated. The neighbourhood is great with all anemities. The Landlord Pamela and her husband are very kind people. They gave us all informations about the neighbourhood.

Date of experience: 31 August 2024

Reply from HousingAnywhere

Dear Claude,

Thank you so much for your positive review! We’re thrilled to hear that the apartment exceeded your expectations and that you found it to be even nicer and bigger than the pictures suggested. It’s great to know that the cleanliness and renovations added to your experience, and that you enjoyed the neighborhood with all its amenities.

We’re also delighted to hear that Pamela and her husband were so helpful and kind. We always aim to ensure that tenants feel welcomed and informed, and it's wonderful that they made such a positive impression on you.

Thank you for choosing HousingAnywhere, and we wish you all the best in your new home!

Kind regards,
Amelie

Rated 1 out of 5 stars

Terrible experience

I had a terrible experience. When I arrived the building and the room didn't look like in the pictures. The house was incredibly dirty and lacked of basic furniture which I had to buy. I tried to reach out to both housinganywhere and Habyt and no one answered, I feel conoletely abandoned. Furthermore all the rooms in the apartment require the same key to open so it could be highly unsafe.

Date of experience: 04 September 2024

Reply from HousingAnywhere

Dear Aurora,

Thank you for taking the time to share your experience.

We are very sorry to hear about your move-in as it does not reflect our engagement with our users.

However, we couldn't find your details in our records, so we kindly request more information about your reservation to investigate the matter further.
Please share your booking details or contact information with us so that we can address your concerns appropriately.

Thank you.
Regards,
Teddy

Rated 4 out of 5 stars

Tom is very responsive

Tom is very responsive. The appartement is nice but very warm in summer with some problems in internet connexion.

Date of experience: 12 September 2024

Reply from HousingAnywhere

Hi Amal,

Thank you for posting your review.

It is great to know that your landlord, Tom is very responsive and we hope that a quick solution will be found to resolve your issue.

Thank you for choosing HousingAnywhere and for trusting us!

Regards,
Teddy

Rated 5 out of 5 stars

Super good

Super good, the owner is always in contact and is very kind and polite. Very good experience. The place looks brand new, clean and has everything I need.

Date of experience: 10 September 2024

Reply from HousingAnywhere

Hello Juan,

We are very glad that you enjoyed your stay and that the communication with the landlord was great! We hope that we can assist you again in the future. Until then, have a great time and great day ahead!

Best,
Elina

Rated 5 out of 5 stars

Don’t hesitate to book here!

Everything from the rental process to the conversation with the landlord is very fast, and personal information will not be leaked. It is very safe! If you want to rent a house, don’t hesitate, start looking for a rental place now!

Date of experience: 10 September 2024

Reply from HousingAnywhere

Hello,

Thank you very much for this great feedback! We truly appreciate your time and we are very happy that you felt safe using HousingAnywhere. We wish you a great stay and we hope we can assist you again in the future!
Don't hesitate to contact us if you need further assistance!

Best,
Elina

Rated 1 out of 5 stars

Scam!!

You pay 300 euros for their service, they promise a lot of things. But when there’s a problem they’re not going to help you!!!
On their site there’s is a lot of false information, just a scam.
Never use this site!!!

Date of experience: 10 September 2024

Reply from HousingAnywhere

Dear Fleur,

We are truly sorry to hear about your experience and any inconvenience you have faced. We take feedback like yours very seriously, as we aim to ensure a positive experience for all of our users.

It’s important for us to understand the specific issues with your booking in order to assist you further. However, we have not yet received any details from you regarding your case. We would greatly appreciate it if you could provide us with more information so we can investigate the matter and work towards a solution for you.

Please feel free to reach out directly, and we’ll do our best to address your concerns.

Best regards,
Amelie

Rated 4 out of 5 stars

Housing Anywhere is a great platform

Housing Anywhere is a great platform and it helps when it comes to finding a place to stay. When it comes to longer stays though it is not optimal, since the landlord maintains the right to cancel the booking without an indemnity. I would totally recommend using the platform. One proposal would be for the users to be able to reply to open conversations even after the expiration of the subscription.

Date of experience: 31 August 2024

Reply from HousingAnywhere

Dear Αγγελική,

Thank you for your positive feedback and for recommending HousingAnywhere! We’re happy to hear that our platform has been helpful in finding a place to stay.

Regarding longer stays, we understand your concern about the landlord's right to cancel a booking. We aim to create a secure and reliable experience for both tenants and landlords, and we will certainly review this aspect to ensure better protection for tenants in the future.

Your suggestion about allowing users to reply to open conversations even after the subscription expires is valuable, and we will take it into consideration as we work to improve our services. Providing smoother communication is important to us, and we appreciate your insight.

Thanks again for sharing your thoughts, and if you have any further suggestions or need assistance, feel free to reach out!

Kind regards,
Amelie

Rated 1 out of 5 stars

I booked a private room

I booked a private room, paid the deposit and tenant protection fee. Unfortunately my Visa appointment has been delayed and I will no longer be able to occupy my residence for the first month.
Your policies should change, not everyone can throw away 1000usd because of a situation out of their control.
My landlord won’t change my date and if I cancel my booking she takes all the money. I don’t think that’s fair. I am only a school student. I didn’t think my appointment would be delayed, I don’t have a Visa yet and I needed a secure place to stay.Be kinder and more realistic about your policies.

Date of experience: 06 September 2024

Reply from HousingAnywhere

Dear Dorcas,

Thank you for posting your review and we apologize for the situation you are facing.

Our platform strives to provide a secure and reliable service to both students and landlords. However, it is essential to note that the accommodation refund policy is subject to certain conditions, and eligibility for a refund is based on specific criteria.

After you have completed a booking with an advertiser, you have 24 hours to change your mind. If you decide to cancel your booking during this time, no questions are asked and you get back your first month's rent! After this period, you need to refer to your cancellation policy.



We sincerely hope that a situation with your landlord will be found so there will be no need for a cancellation.

We constantly strive to improve our user experience and we understand your feedback, we will forward it to our team for consideration.

If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to reach out to us.

Regards,
Teddy

Rated 5 out of 5 stars

Excellent Room – Highly Recommended!

I had a fantastic experience renting this room. The landlord was very friendly, responsive, and made sure everything was well-organized from day one. The apartment was clean, comfortable, and exactly as described in the listing. The location was also perfect, close to essential services and transport. Highly recommend this place to anyone looking for a hassle-free stay

Date of experience: 01 August 2024

Reply from HousingAnywhere

Hi Zouihel,

Thank you for your wonderful feedback! We’re thrilled to hear you had such a fantastic experience renting the room and that everything was well-organized from day one. It's great to know the landlord was friendly and responsive, and that the apartment met your expectations in terms of cleanliness, comfort, and location.

We really appreciate the recommendation and are happy the landlord could help make your stay hassle-free!

Thank you for choosing HousingAnywhere!

Best regards,
Jacques