HousingAnywhere Reviews

Dear Claude,

Thank you so much for your positive review! We’re thrilled to hear that the apartment exceeded your expectations and that you found it to be even nicer and bigger than the pictures suggested. It’s great to know that the cleanliness and renovations added to your experience, and that you enjoyed the neighborhood with all its amenities.

We’re also delighted to hear that Pamela and her husband were so helpful and kind. We always aim to ensure that tenants feel welcomed and informed, and it's wonderful that they made such a positive impression on you.

Thank you for choosing HousingAnywhere, and we wish you all the best in your new home!

Kind regards,
Amelie

Hi Amal,

Thank you for posting your review.

It is great to know that your landlord, Tom is very responsive and we hope that a quick solution will be found to resolve your issue.

Thank you for choosing HousingAnywhere and for trusting us!

Regards,
Teddy

Hi Marian,

Thank you for your thoughtful feedback! We're so happy to hear that using HousingAnywhere gave you peace of mind during such an important time. It's great that the process made your apartment search in Florence stress-free, especially while managing everything from afar!

If you ever need any further assistance, we’re always here to help. Wishing you all the best with your stay and your visa process!

Best,
Jacques

Hello Juan,

We are very glad that you enjoyed your stay and that the communication with the landlord was great! We hope that we can assist you again in the future. Until then, have a great time and great day ahead!

Best,
Elina

Hi,

Thank you for sharing your experience with HousingAnywhere.

We're glad we could assist you with your cancellation,

If you ever need anything in the future, please don't hesitate to reach out. We’re always here to help!

Regards,
Teddy

Hi Zouihel,

Thank you for your wonderful feedback! We’re thrilled to hear you had such a fantastic experience renting the room and that everything was well-organized from day one. It's great to know the landlord was friendly and responsive, and that the apartment met your expectations in terms of cleanliness, comfort, and location.

We really appreciate the recommendation and are happy the landlord could help make your stay hassle-free!

Thank you for choosing HousingAnywhere!

Best regards,
Jacques

Hello Ferid,

Thank you for your review. We are glad that everything went well except from the microwave issue. We recommend to inform the advertiser about this, because we are sure that they will be willing to assist you promptly! We hope we will see you again in the future!
Have a great day ahead!

Best,
Elina

Dear Clém,

We are truly sorry to hear about the difficulties you faced with your landlord during your stay. This is certainly not the experience we want any of our users to have and we understand how frustrating it must have been to deal with these issues.

We take your feedback about our vetting process seriously, and we're continuously working on improving how we handle landlord situations to prevent experiences like yours. Regarding the challenges in reporting issues, we know this is important, and we're always looking for ways to make it easier for tenants to raise concerns through our platform. Your feedback is invaluable, and we will review your case further to see how we can improve moving forward.


Regards,
Jacques

Hello Piotr,

Thank you for your review! We can't wait to assist you again. Until again we wish you to enjoy the great stay and to enjoy your time!
Have a great day ahead!

Best,
Elina

Hello Wang,

Thank you for your feedback. Please note that we take your feedback seriously and we will do our best to improve our services. We hope you will enjoy your stay and if you need further assistance please send a message to our Support Team. They would be happy to help you!

Best,
Elina

Hello Simona,

Thank you for your review! We appreciate your feedback and we are glad that everything worked out. We hope you will enjoy your stay and that we will assist you again in the future. Have a great day ahead!

Best,
Elina

Hello Aaron,

We apologise for the disappointment you have encountered. We checked your case and it seems that you haven't filled a cancellation, so in this case a refund is not possible. In case you wish to proceed with a cancellation and for our team to check your case, please contact our team in order to help you with the necessary steps. Please note that we need to always follow our Terms and Conditions and we are trying our best in order for both sides to be assisted.
Thank you for your review.

Best,
Elina

Hi Jean,

Thank you so much for sharing your experience! We're thrilled to hear that your first experience with HousingAnywhere was such a positive one. It’s great to know the landlord was so helpful and that you’re enjoying the well-equipped apartment in a great location!

If you ever need anything, don’t hesitate to reach out. Wishing you an amazing stay!

Best,
Jacques

Hi Abhishek,

Thank you for your wonderful feedback! We're delighted to hear that the gentleman who assisted you was patient and provided excellent service. It's great to know that you're happy with the support you've received so far. We’re excited for your upcoming move to Germany and are here to continue providing the same level of support throughout your journey. If you need anything else, please don’t hesitate to reach out.

Best,
Jacques

Hi Hala,

Thank you for such a wonderful review! We're thrilled to hear that everything went perfectly and that communication was smooth and quick. It’s great to know that you felt good about working with us and that’s exactly what we aim for!

If you ever have more questions or need anything else, we’re always here to help. Thanks again for the kind words and thank you for choosing HousingAnywhere!

Best,
Jacques

Hello Faouzi,

Thank you for your feedback. We are very happy to hear about your nice experience and the nice view from your balcony. We hope you will enjoy it and make many new memories in it!
Have a great day ahead!

Best,
Elina

Dear Leanna,

Thank you for your feedback! We're glad to hear that you found our procedure well-structured and easy to understand. We always strive to make the booking process as smooth as possible for our users.

We also appreciate your suggestion about video visits before booking. We understand how valuable it can be to get a more detailed look at a property before making a decision. We’re continuously working on improving our platform, and feedback like yours helps us enhance the experience for future users.

Thank you again for sharing your thoughts, and if you have any further suggestions or need assistance, feel free to reach out.

Kind regards,
Amelie

Hi Elona,

Thanks so much for sharing your experience! We’re really happy to hear that everything went smoothly with the advertiser. It’s great that the apartment and room met your expectations and looked just like the pictures!

If you need anything else, feel free to reach out. Enjoy your stay and thank you for choosing HousingAnywhere!

Best,
Jacques

Hello Tsee,

We are very sorry that your experience with this partner was not great. We had checked your case and it seems that your booking is still active and no cancellation case took place during this time. Unfortunately, we cannot intervene further regarding the tenancy issues because we are not responsible for the administration of the apartments.
We suggest you to contact the advertiser again in order to explain your situation and if you need further assistance please contact our Support Team. They would be happy to help you! We hope everything will be improved!
Thank you for your feedback!

Best,
Elina

Hello,

We are very happy to hear that your experience is great with your current landlord. We hope you will have a great stay and that we can assist you again in the future!
Have a great day ahead!

Best,
Elina