Wizer Energy Reviews

86  Excellent
TrustScore 4.5 out of 5

4.7

In the Solar Energy Company category

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Reviews4.7

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Rated 5 out of 5 stars

Great, informed, service!

From beginning to the end, the whole engagement with Wizer was excellent. Martin talked us through our options, they handled the grant application, BER assessment and the paperwork for selling power back to the grid. The installation team were friendly and very tidy! No hesitation at all in recommending Wizer for your solar installation.

Date of experience: 24 October 2024


Rated 5 out of 5 stars

Wizer Energy Solar installation

Wizer Energy was a great company to deal with. From Shauna and Sarah who both played a pivotal role in my positive experiance to the Roofers and the Electricians who were very knowledgeable and did a very neat and tidy job on my solar install. Back up is important to me and when I had questions about the install, it was always dealt with quickly and effiently. There will always be questions about this system and they have told me to keep in touch with any queries or questions I may have
Back up service is important to me. If it is important to you, give these guys a shout. My only regret is I didn't do this sooner. Thanks to everyone at Wizer.

Date of experience: 01 October 2024

Reply from Wizer Energy

Hi Adrian,
Thank you for taking the time to leave a review. We are delighted to hear that you are happy with your installation. Should you have any queries in the future, don't hesitate to reach out to us and we will be happy to help.
Kind regards,
Sarah


Rated 5 out of 5 stars

BRILLIANT!

BRILLIANT! Excellent service from start to finish. Big shout out to Shauna Heffernan who really went above and beyond from our first phone call. Shauna is very knowledgeable and didn’t try to oversell, arranged to meet us in person at a time that suited us, guided us through the process, showed us the choice of products (in action!) listened to our needs, arranged everything and took all the stress away. Shauna also kept in contact and answered calls immediately. I felt like a VIP. The roofers were amazing, fast, efficient and tidy workers. The electricians planned everything carefully, took on board what we wanted and their installation is very neat and reassuringly safe. We are very, very happy with the work they did. Before they left, the electricians also made sure we know what was what, and emphasized the safety features and what we could or should not do! I cannot praise Wizer Energy and their staff highly enough. Oh, and their price was very competitive too.

Date of experience: 20 September 2024

Reply from Wizer Energy

Hi Greta,
Thank you for taking the time to leave a review.
We are delighted to hear that you are happy with your installation from start to finish - we are big fans of Shauna too!
Should you have any queries in the future, don't hesitate to reach out to us and we will be happy to help.
Kind regards,
Sarah


Rated 4 out of 5 stars

Very happy with the installation on dormer roof…

Very happy with the installation given the challenge of the dormer roof with plenty of velux windows. Delighted to get 12 panels fitted and battery. A bit disjointed as panels fit 2 weeks earlier than electrical work done but overall was generating power within 4 to 5 weeks of order. Took another 2 weeks or so for paperwork to go through re selling back to grid. Earned over €70 credit off my electricity bill in first month after that. workmen were punctual and very tidy.
Deducted a star as invoice lacked a detailed breakdown of costs.

Date of experience: 01 May 2024


Rated 4 out of 5 stars

Trusted advisors

I found the Wizer team very easy to deal with. There is no hard sales push whatsoever. They were available to answer all questions and taylor the design to my requirements.
The installation went well. There were a few teething problems and a little miscommunication between the install teams, but everything was sorted out quite quickly.
All documentation was made available quickly online so that I could complete the SEAI grant application.
I haven’t had any problems since the system was commissioned almost five months ago. It is working very well and I’m building up export credits with my electricity supplier which should help with the winter bills.

Date of experience: 01 March 2024


Rated 5 out of 5 stars

Great Service

Great service from start to finish from Wizer. Boris who did the initial survey and the lads who installed the system over 1.5 days were a pleasure to have in the house and all work was very tidy. We are very happy with the finished system and it is working well (if you could order a bit more sun that would be appreciated!). Happy to recommend Wizer to anyone. I also like to see Martin's practical but not pushy advice on the solar Facebook forums.

Date of experience: 23 August 2024

Reply from Wizer Energy

Hi Andrew,
Thank you for taking the time to leave a review. We are delighted to hear that you are happy with your installation. I wish we could make the sun shine a bit more but unfortunately that's out of our control;))
Should you have any queries in the future, don't hesitate to reach out to us and we will be happy to help.
Kind regards,
Sarah


Rated 5 out of 5 stars

Wizer Energy - highly recommend

Wizer Energy recently installed our solar panels. From start to finish we were given the best of customer service throughout. No question went unanswered. No phone call was ignored. The whole process was smooth, hassle free and successful. The team were good fun on site and yet very professional. I made a point of calling the MD afterwards to congratulate him on having such a great team behind the Wizer Energy name. We would highly highly recommend this company to anyone in Ireland thinking of going down the route of Solar Panels. You wont be disappointment.

Date of experience: 06 June 2024

Reply from Wizer Energy

Hi Dawn,
Thank you for taking the time to leave a review. We are delighted to hear that you are happy with your installation. Martin passed on your compliments to the relevant team members.
Should you have any queries in the future, don't hesitate to reach out to us and we will be happy to help.
Kind regards,
Sarah


Rated 3 out of 5 stars

Review

The installers were excellent as were the electricians on the job. All installers and electricians were extremely polite, helpful and tidy in their work. I did have issues with the office in relation to establishing a firm schedule and setting a date for the job to be finished. The installers and electricians carried out their work without disruption to me while I worked from home. I would recommend them.

Date of experience: 17 July 2024


Rated 5 out of 5 stars

Wizer Energy were very helpful and efficient

Wizer Energy were very helpful, efficient and did the install over 2 days. The solar panels were installed by the roofing team on the first day and all electrical work was completed on the second day by the electricians. Wizer Energy did all the documentation for the SEAI grant - all I had to do was provide my bank account details. The whole process was very straightforward and seamless. I am delighted with the solar panels and wish I had installed them sooner.

Date of experience: 26 March 2024

Reply from Wizer Energy

Hi John,
Thank you for taking the time to leave a review. We are delighted to hear that you are happy with your installation. We are always happy to help with SEAI documentation and paperwork.
Should you have any queries in the future, don't hesitate to reach out to us and we will be happy to help.
Kind regards,
Sarah


Rated 5 out of 5 stars

Highly recommend Wizer energy

Highly recommend Wizer energy. We had Zero hassle throughout the whole process. Customer care service is excellent. We had a ground Mount system & installers were excellent & so was the electricians. The lads were all very helpful & tidy.
We are extremely happy with the results so far!!

Date of experience: 07 June 2024


Rated 4 out of 5 stars

Very good service

Very good service. Helpful and knowlegable staff. Neat tidy and compotent. There was a leak in the roof because the wrong bracket was inadvertantly used but it was fixed the next day. Thats the sign of a good company that doesnt dissapear when problems begin. One quibble. They made me dig a trench for a cable to connect from system in garage to house which wasnt needed as it worked wirelessly so that was a waste of time and effort. Apart from that im very happy with the system

Date of experience: 20 March 2024


Rated 5 out of 5 stars

Excellent customer service and technical teams

I have a 24-panel system with battery. I'm on a Smart EV plan with Energia currently, 4 bed detached, 3 people, heat pump for the heating system and hot water, 1 EV. For May and June, we used 55% of the energy produced by the panels, and sold the rest back to the grid for credit on our bill. Our electricity bill for this period was zero, with several hundred euro credit now on there.

Date of experience: 02 May 2024

Reply from Wizer Energy

Thank you John for your wonderful review!
We're thrilled to hear about the significant savings you are experiencing since switching to solar. It's great to know our service is making such a positive impact.
Best wishes from all the team at Wizer Energy.


Rated 5 out of 5 stars

Excellent customer service

I would highly recommend Wizer Energy for the installation of PV solar panels. Our first contact was with Shauna who was most helpful with organising the installation of our PV panels. The lead in time was sooner than we expected. The panel installers and electricians did a great job. They tidied up the place after the work was completed. Wizer Energy are an excellent company to deal with.

Date of experience: 03 July 2024

Reply from Wizer Energy

Hi Maeve,
Thank you for taking the time to leave a review. We are delighted to hear that you are happy with your installation and have passed your compliments to everyone involved.
Should you have any queries in the future, don't hesitate to reach out to us and we will be happy to help.
Kind regards,
Sarah


Rated 5 out of 5 stars

Helped me every step of the way

Helped me every step of the way - put the brackets up as our roof was going on a new build and panels went on after the roof was completed. No pressure to finish out the job, really pleasant workers when dealing with the lads onsite or office staff

Date of experience: 28 March 2024


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Never any hassle. Work was completed ahead of schedule even with a very short lead in time line. Excellent workmanship from installation crew you'd hardly know they were here.

Date of experience: 17 June 2024


Rated 5 out of 5 stars

Great Service. Great Value

Having shopped around for a while I found that Wizer offered the best overall package from the perspective of both value for money and the quality of components. The installation happened when they said it would happen. We were up and generating in no time. 100% recommended.

Date of experience: 29 May 2024


Rated 5 out of 5 stars

Excellent company, they are the best.

Excellent company, maybe best on the market. They are not fear of complicated projects and not rising prices for troubles. I have 3 store high old building with very limited access. But they managed to put solar panels on my roof anyway. Since then, they are working perfectly.

Date of experience: 01 June 2024


Rated 5 out of 5 stars

Excellent company and a very happy customer

From start to finish I have had an excellent experience. From, roofing, electrians and office teams - all have been exceptional. I had Solar PV, battery and change over switch installed. I also have experienced post installation support which was great. I needed a replacement inverter installed due to a rare manufacturer fault with the original inverter which impacted the change over switch from functioning correctly. All replaced without issue. Big thank you to all at Wizer Energy.

Date of experience: 14 November 2023


Rated 4 out of 5 stars

After contacting a few companies i felt…

After contacting a few companies i felt even after talking with Martin he knew his stuff. When the lads came to install and set up they were very patient and there was no problem in coming back after a little error in installing occurred even months later when i changed Internet provider Martin took a call and walked us through how to change over. Very smoothly done and would recommend

Date of experience: 05 July 2022

Reply from Wizer Energy

Thank you for your review we really appreciate your feedback and are glad to hear you were happy with our service and that we could rectify the small issue for you after install and guide you through your Wi-Fi changeover also. If you need anything in the future give us a call.


Rated 5 out of 5 stars

We got the solar panel set up last…

We got the solar panel set up last couple weeks, from receptionist to the engineers they were very friendly and helpful gave us the professional opinion. And it’s working very well since we got it. Thank you

Date of experience: 08 July 2024

Reply from Wizer Energy

Hi Michael,
Thank you for taking the time to leave a review. We are delighted to hear that you are happy with your installation and PV system.
Should you have any queries in the future, don't hesitate to reach out to us and we will be happy to help.
Kind regards,
Sarah