Rask levering
Date of experience: 09 October 2024
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Reviews4.3
17,458 total
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Rask levering
Date of experience: 09 October 2024
Satisfied and will order again
Date of experience: 30 September 2024
Nice selection but horrible customer service
Great website with lots of selection but horrible customer service. Originally placed my order in early August but a few products were on back order so I was informed it would take a couple of weeks. When I emailed a few weeks later, I didn't get a response for a long time. Finally I was able to call in and speak to someone only to find out that my order had been cancelled by accident. I then had to place a new order and finally now, in mid-October, I have received all the products in my order.
Date of experience: 25 September 2024
Reply from Nordic Nest NO
Hej, stort tack för ditt omdöme.
Vi är ledsna att höra att du inte är nöjd med din köpupplevelse hos oss. Vi strävar alltid efter att våra kunder ska vara nöjda med sin köpupplevelse hos oss även om det uppstår problem.
Jag ser att du varit i kontakt med min kollega och jag hoppas att du upplever att vi kan lösa detta ärende på ett sätt som känns bra för din del! Det absolut viktigaste för oss är att din upplevelse blir så bra som möjligt.
Önskar dig en fortsatt fin dag!
Vänliga hälsningar,
Filippa
Nordic Nest
Hi team
Hi
It’s was nice experience with your delivery boys. Jolly men M214.
Thanks cheers
Date of experience: 24 September 2024
Great customer service
I bought two products for Christmas. The delivery was fast and the price was fair. One product was a bit wobbly. The customer service was very forthcoming and professional - a very positive experience. Will shop there again!
Date of experience: 10 January 2023
Good quality but bad delivery
The customer service is good and responsive and the products are good once you get them BUT the struggle is getting them. The first time it was sent to a collection box which then wasn't big enough so was taken to a post in butikk that is further away. The second time we requested that it was sent to our normal post i butikk when ordering but again it was attempted to be delivered to a collection box and taken to the wrong post i butikk.
Date of experience: 05 September 2024
Reply from Nordic Nest NO
Hej, stort tack för ditt omdöme.
Vi är ledsna att höra att du inte är nöjd med din köpupplevelse hos oss. Vi strävar alltid efter att våra kunder ska vara nöjda med sin köpupplevelse hos oss även om det uppstår problem.
En kollega från vår kundservice kommer därför kontakta dig via mail för att se om det är något vi kan göra för att förbättra din köpupplevelse hos oss.
Önskar dig en fortsatt fin dag!
Vänliga hälsningar,
Filippa
Nordic Nest
Veldig veldig bra!!!!
There were some problems with the last order, but the support team contacted us and quickly resolved the problem. I was very pleasantly surprised and recommend this site. If you have any problems with your order, I advise you to wait for a response from the support service and they will solve it 100%.
Date of experience: 02 October 2023
This is my first time ordering from…
This is my first time ordering from Nordic Nest. The delivery was as stated, the packaging was very good and the light fixture looks great. Very happy with the service and product quality.
Date of experience: 11 December 2023
Er helt super å handle til🫶🏻
Er helt super å handle til. Elsker varene deres🫶🏻God service og rask levering👍🏼
Date of experience: 04 June 2024
Competitive prices and timely delivery…
Competitive prices and timely delivery with products packed to avoid damage.
Date of experience: 20 August 2024
It took a very long time to get the…
It took a very long time to get the goods delivered. it was kind of a big deal because they were Christmas gifts. I ordered them one month before Christmas and they should have been delivered within one or two weeks. I got them two days before Christmas. otherwise, the goods were fine. However, with so many stores to choose from selling exactly the same thinga, Selling exactly the same things I doubt I will order from them again.
Date of experience: 22 December 2022
Reply from Nordic Nest NO
Dear customer, thank you for your feedback.
We sincerely apologize that this time we did not manage to live up to the expectations regarding your shopping experience. This is of course our main priority that you as a customer feel satisfied and we would like to make sure that we have done everything we could for you in this situation, therefore I will contact you to see if there is something more we can do to make you experience better.
Have a nice day!
Best regards,
Qendresa
Nordicnest
Got more for my money…
Service and merchandise from Nordic Nest was excellent. The timeline given for delivery was exactly as stated and the merchandise even more beautiful than expected…plus a much better price than other shops. Will definitely browse Nordic Nest before future purchases.
Date of experience: 19 November 2022
It starts to look like a scam
Hello,
I’m writing to follow up on an order I’m still waiting for, despite paying extra for express delivery. Unfortunately, I’ve been unable to reach anyone through your Polish email or phone line. I’ve noticed that many recent reviews on Trustpilot express similar frustrations, and it’s becoming difficult not to feel concerned about the legitimacy of your services. Order no: NN0005050097
Date of experience: 12 August 2024
Reply from Nordic Nest NO
Dear Customer,
Thank you very much for your review.
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems.
A colleague from our customerservice team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us and hopefully that we can receive some more feedback what we can do better in the future!
Have a nice day!
Best regards,
Filippa
Nordic Nest
Hay crate has arrived faulty
Hay crate has arrived faulty. Still no reply from the firm. This has left me no other choice than to contact Klarna. Unacceptable wait time for a reply. I have purchased a lot from here previously and had no issues. It seems as soon as something is wrong they don’t care.
Date of experience: 26 August 2024
Reply from Nordic Nest NO
Dear Customer,
Thank you very much for your review.
We are sorry to hear that you are not satisfied with your shopping experience with us. We always strive for our customers to be satisfied with their shopping experience with us even if there are problems. A colleague from our customerservice team will therefore contact you by email to see if there is anything we can do to improve your shopping experience with us and hopefully that we can receive some more feedback what we can do better in the future!
Have a nice day!
Best regards,
Cornelia
Nordic Nest
I ordered a coffee table with 2 or 3…
I ordered a coffee table with 2 or 3 weeks of production time. After one month and following up on the order I was told that the production was discontinued and they did nothing to compensate. The worst experience ever.
Date of experience: 27 August 2024
Reply from Nordic Nest NO
Dear customer, thank you for your feedback.
We sincerely apologize that this time we did not manage to live up to the expectations regarding your shopping experience. This is of course our main priority that you as a customer feel satisfied and we would like to make sure that we have done everything we could for you in this situation.
I can see that you have not linked your order number to your review, please feel free to get back to us with this or you can get in touch with our customer service if there is anything more we can do to improve your shopping experience with us this time. You can reach us Mon-Fri by phone or by email at info@nordicnest.de.
Have a nice day!
Best regards,
Filippa
Nordic Nest
Quality service!
My order arrived on time, well packed and exactly as described at an unbeatable price.
Date of experience: 20 November 2023
Good buying experience
Good description of the products in the webpage. Swift delivery and the product was exactly as expected
Date of experience: 29 August 2023
Rask levering
Date of experience: 18 September 2024