Focal were booked through our estate agent for house photography. As the house was empty we didn't see the photographer ourselves but we were contacted by text by Focal who kept us informed of when h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
5* rated property photography and visual content that helps your property stand out online. We’re the UK’s leading online marketplace delivering amazing value visual content for agents who want to stand out, win more instructions, sell / let more properties and get the best price for their clients. When a property has a FocalAgent marketing pack, it is: 39.4% MORE LIKELY TO COMPLETE: 1.63% HIGHER SELLING PRICE: Data from the whole of 2022 including 2,331,408 properties. Data compiled and externally verified by Twentyci
Contact info
United Kingdom
- 02035989669
- production@focalagent.com
- www.focalagent.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, the photos look awesome and were uploaded the same day. My advert was then live in purple bricks also the same day. Awesome. 👍
Photographer met all our needs
Photographer met all our needs. Made us feel relaxed with a professional friendly attitude. Cant fault this company.
Excellent service
Excellent service
Very helpful and informative service
Very professional
Very professional, nothing too much trouble. Good communication throughout the process from appointment booking through to site visit
Fantastic service
Fantastic service, great photos, very patient working with us. Punctual and effective: very high skill level and high quality equipment.
Excellent service: FocalAgent representative Gary was at…
FocalAgent representative Gary was at place for a photoshoot today. His professionalism and manner was impressive. He was warm, patient, polite and helpful to ensure the work was done correctly. I would certainly highly recommend the service I received from this Agent.
Chris made our experience really…
Chris made our experience really pleasant, he was very professional, polite, efficient and accommodating. It was a lovely experience. Would highly recommend Chris to anyone.
Delighted!
Delighted with our service, and in particular the photographer (Mark) who captured our house so well we had 11 viewings booked in the first 24 hours of it going live!
Polite professional photography which I…
Polite professional photography which I would highly recommend.
A man and his camera
Quick, reliable, professional, on time. He knows his job
Very professionally photographer took
Very professionally photographer took
my photos
Did not mind doing a little rearranging to help get the best out of the photos
Great photography, excellent photographs very happy customer
I had a really fantastic recent experience with FocalAgent Ltd who were engaged to take photographs to support the sale of my house. An appointment was made for a time convenient to me and the photographer arrived on time. Her approach was professional, respectful and friendly and she listened to my requests and acted on these producing a range of beautiful photographs. I cannot wait to see them on the web-site. I would be more than happy to recommend FocalAgent to friends and family for future commissions. Thanks guys
Very polite and well mannered guy,was…
Very polite and well mannered guy,was veru proffesional at his job.
Makes you feel relaxed
He gave us a run down of his equipment, made us feel relaxed and shown the very best of our home, very professional and a really nice guy.
I would recommend his services to anyone...
Photographs of our home
Nik came to photograph our house pre-sale. He was prompt for the appointment and friendly. He was efficient in covering the whole house and the final images were fantastic. We would definitely recommend
Exceptional service from Simon
Exceptional service from Simon. Above and beyond with excellent results.
Great service from Focal Agent and Duncan Blakemore
Duncans manner and customer service from start to finish was spot on. A really nice guy and was a pleasure to deal with him.
The most pleasant part of a stressful experience getting s housr ready for sale.
Our agent was david
Our agent was david, he was chatty and friendly and did everything within the time frame he stated. Very professional and easy going.
Definitely would recommend
FocalAgent pulled out all the stops to…
FocalAgent pulled out all the stops to get us a photographer and when Steve arrived he was friendly, polite and very professional.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.