Post-Christmas Catch-Up

 I hope everyone had a lovely, peaceful holiday, however you celebrated this year.
 

Unfortunately, with the approximately 60mm of rain on Christmas Eve, coming out of the west and pounding against the outer side wall of my unit, my master bedroom ceiling started leaking again, worse than before. Coupled with that was the water dripping behind the partition wall that separates my master bedroom from the home office, and that was so bad that water managed to seep down and completely saturate my carpet in a 6x2 ft area. It took 3 days of sopping it up with thick bath sheets and bath mats, plus running my (mercifully silent) heater all day, to dry it out. I was not a happy camper, given this has been an ongoing problem, now allowed to have become worse, for 16 months. Of course I sent texts, with pics, to my property manager and the president of the management company as soon as I discovered it, which was late Christmas Eve evening. Yesterday I sent an email for official record purposes, with photos, detailing the issues ongoing since September 4, 2019 and reminding them of their "assurances" first that it was fixed, then that it would be dealt with first thing in spring 2020, and then, last month that my "unit is still in queue." (I have all my emails to/from them saved, for a legal record.)
 
Not good enough!
 
I will be contacting my insurance company tomorrow to apprise them of what's been happening. I did try today, but forgot it's the Boxing Day statutory holiday.

I suspect that it might come down to engaging the services of a lawyer and having the lawyer deal with them. Legal action should not be required to have them do the job they're being paid to do, out of our condo fees, but it is what it is. I will see what advice, if any, the insurance people give me first. Presumably any damages would be paid for by the condominium corporation's insurance, but I still want to give my own company a heads up.

I'm so very thankful I've been in the guest room for almost 4 weeks now. Even when (if?) the leaking issues are resolved, I'm not certain I'll ever feel at ease being in the master bedroom again.

Other than that cluster-you-know-what, the holiday was good! Derry was spoiled, as you can see in the pic above, and I spent the day on the phone, on Skype, emailing, texting, and doing that Zoom "meeting" with the maternal cousins (and others) I don't know. It was sheer chaos on that Zoom call; with that many people it really needed a moderator, but at least I was able to put faces to names, though I remember only my first cousins. LOL. I was exhausted at the end of the day; I'm not used to having that much interaction with people anymore, even virtually. (My insular life has become so much more so since we've been working from home.)

Derry had fun with the tissue paper and an old feathered stick!

Now the province is in a full lockdown, with areas south of Sudbury shut down for 28 days. Grocery stores and pharmacies still are open, and I walked to Loblaws yesterday for a few fresh items that I needed. I expected the store to be busy, but it was almost empty. The cashier told me Boxing Day had been slow as well, which was surprising. Maybe everyone was at Walmart and Costco, stocking up on holiday deals, given that those stores also are open. (So let's close the small mom and pop stores that won't survive life under COVID, but let's keep Big Business open, so people can go get a 60-inch TV with their groceries. Don't get me started on our provincial premier's "logic!")

Derry out in the Boxing Day snow, above. I wish I could say that he was just fluffy, but no, he's  quite overweight, totally my fault. He gains weight so easily, as do I, and it's a struggle to get it off (for both of us).

Anyway, that's the holiday "excitement" here. I probably won't be able to get out anywhere to take pics, as I typically would over the break, but that's okay. I have projects to keep me occupied at home, so am content.

Take care and stay well, everyone. Enjoy the rest of the holiday, and here's to a much happier, much more hopeful new year. 

Peace.

P.S. Not long after I posted this, the property manager for the complex got in touch. I noted this in my reply to one of my comments. So we shall see what happens, if he actually does follow through.

Comments

Boy now, that's such a wet pain to have to deal with, but 2020 strikes again. We sure hope you get it fixed once and for all. I'm glad to see that Derry had a nice Christmas but brrrrr on those frosty paws!
John Bellen said…
How frustrating about the leaking. That hurts not only the present, but the future, when you may decide to sell and move. Incompetent management.

As regard Derry's weight: I worry about that sometimes - as in Neville's case - but I figure when cats are on reduced-food diets, or forced to eat special foods, they don't know the reason for it; they know only that they are being forced to eat what they don't like, or not being given enough food to keep them from being hungry. It may be unhelpful for the cat's health, but I would rather see a chubby feline than an unhappy one. Food is a huge element in their lives; we have movies and books, conversation and music, while they have little enough enjoyment. If Derry is happy, then I'd say you are doing well by him.
Kea said…
In the case of the roof, it was September 4, 2019 and of course 2020. Oy. If I owned the exterior of the unit it would have been taken care of immediately. Alas....

Yes, brrr to the frosty paws. I think Derry's nuts to want go out in the snow. Most of it will disappear today, with our mild temps, more rain, and high wind.

Take care!
Kea said…
Horrendous property "management."

Thanks for the comment about Derry's (any cat's) weight. I never thought of it that way, but you're right, they have little enough to keep them content. In Derry's case that's especially true, IMO, without any other kitty companionship.
ANGEL ABBYGRACE said…
Oh no! When I saw that you were talking about the leak in the master my first thought was it's time for a lawyer. This is beyond being patience with them, as you have, now it's a major problem. I have a feeling that there is a lot more going on with the roof for this to continue as it has. I am so sorrythat they have not corrected this for you. Screw the "in the queue" stuff! They'd better queue you right up! I understand to a certain point not being able to do anything if there is a snow storm but they have to do something!

I tell you as far as weight on Derry, I now look at Jinx and ... trust me on this one I'd so much rather see that meaty rounded look. I don't talk about Jinx and his ongoing health problems because there isn't anything anyone can do. He'll be 18 on Jan 1st. Derry looks happy and very healthy so you're caring well for him!

Off the soapbox now.... :)
Kea said…
Well, bizarrely, not long after I posted this, the property manager emailed me and said he would look at the interior if I was home. He showed up a couple of hours later and left not long ago. He finally went up into the attic to have a look and there are two issues that need to be addressed now: the gap at the gable, with the wind and water getting in and the inadequate gutters/soffit (none). He CLAIMS that these issues will be taken care of now, as in right away, and he admitted he should have been here 2 years ago. No sh*t, Sherlock.

So I will see what happens and hold off on further action for a week or so. I wouldn't bet money on the repairs being done properly, even if they're done quickly, but who knows. At least he came and took a look for himself. Was it mention of my insurance company in my email to him/them yesterday? The mention of university-owned property that I was concerned would be damaged? Beats me.

As for Derry, I see the changes that age is bringing to his body, more sunken hindquarters (less thigh muscle mass), more flab. Hmm, rather like me. Well, except for the sunken hindquarters--I have way too much there for that area to ever be sunken! LOL.
Dearest Kim,
So sorry for your leaking ordeal, that is way too late for any action! You better follow through with legal action and good that you got it all recorded. We always do the very same. Phone calls are nothing for holding on to...
We had such a mess with the big water leak on the street side, coming towards and into our home. But our insurance company did do ZERO. It cost so much stress and energy and we will have to get a painter for patching up where the water crept up etc. You know how ugly such leaks can be...
LOVE the Derry pictures and oh those Greenies are to die for! I'm using Greenie pill pockets in salmon flavor for Spooky's NHV Turmeric drops and he loves to eat them (2). So far he's not been limping with his right leg and his arthritis seems to be under control. We worry about our fur babies...
As for Derry looking overweight. We feed all our five kitties the very same and try hard to give less to our overweight Speckie but nothing works. So just let them be; they're happy and love every crumb of food, so why fight it?
Derry seems content and he is being loved, so what else? He's not having to pose for a perfect kitty magazine. Love the snow picture!
Oh, the logic of those big Giants like WalMart and Costco etc., having been allowed to be open ongoing (sure, for their biggest share of campaign fund-money to politicians...) versus the hard working small businesses seems so unjust!!! It makes ones feelings boil.
Let's all pray and hope that soon there will be more normality for all of us.
Hugs,
Mariette
My CHristmas was ok mayne not the best Christmas but pretty good. Let's hope the coming year is a good one
Katie Isabella said…
OH Kim that stinks that the leak started again and worse!!!!!!I am so glad someone fame to look and it probably WAS mention for University owned property and your insurance company. They had to know you would go farther and you were on the last nerve!!! Good for you.
Kea said…
Hi Mariette. I definitely will take further action if I don't see anything happening in the next week or so. It's hard to get things done at the holidays, I know that. So far (fingers crossed), there isn't sufficient damage inside to warrant an insurance claim, and I hope it's all resolved PROPERLY before that changes. We will have rain tomorrow and again on Friday, I think, so I'm holding my breath....
Kea said…
Yes, good riddance to 2020 and please, may 2021 bring hope and happiness, good health and a LEAK-FREE roof!!!
Kea said…
I'm not much for confrontation, fighting and drama, Carole, but even I have my limits. So yes, I absolutely will take this farther if necessary. I don't see how they can turn a blind eye now, since the property manager finally--finally!--went up to check on things himself. But then again, this is "X" (name of company), so who knows!

I hope you had a great holiday, I'll get around to visiting asap!
ZOOLATRY said…
Hoping for resolution on the "it's raining, it's pouring" in all the wrong places problems! Not much I can add that others (or you) haven't already said. Having been a homeowner in many places, many
years & times: I used to say "next I'll live on an ark". Seems water was always a problem ... I think
you put a few "magic" words into your last communication with them which made some ears perk
up and listen finally ... so good for you girl. Sometimes we have to go with the drama. Happy
2021 to you 'n' Derry; can't be any worse than '20, can it? Love ya, Ann and June
Timmy Tomcat said…
How terrible this is. Leaks are the bane of homes (I an not sure if you are a condo or rent) and I know I worry about the old roof every time a branch falls off the huge tree that overhangs my bedroom. Waiting for the tree guy to take that out. Sending you lots of purrs of support and if... if there is not a timely fix an lawyer is definitely in need with an add in for stress
meowmeowmans said…
Ugh. I'm so sorry to read that your leaking roof issues STILL haven't been addressed. What a crappy property management company you have; it's abominable that these things still have not been fixed after two years. I do hope they actually do what they're supposed to this, and fast. Otherwise, yes, it may be time to take them to court.

Hugs to you, and scritches for Derry!
Linda said…
Oh no, that leak sounds really bad. At least someone did come and look at it. Did you take a photo of him there as further proof when needed. Fingers crossed that something happens fast and this gets fixed. Unfortunately if it needs a lawyer to sort it out, that is what needs to be done. Are other units getting leaks too?
Maebeme said…
Ack, I was clearing out e-mail this afternoon and noticed I'd missed this one! What a way to spend your Christmas, trying to deal with the leak and contacting the property manager. I'm glad he finally showed up to take a good look at the problems. I know you'll keep the pressure on to get the work done pronto. No one should have to live with a leak for that long!

My Sasha was once much heavier, but as he's aged he's lost a considerable amount of weight. Not so much that I worry, as he is over 20, so perhaps as Derry ages he'll do the same. It sounds like you're keeping him active and happy. Plus Derry is simply adorable!

Take care and stay well! All the best in 2021!!
Poppy Q said…
Happy New Year Kim and Derry. I have told the vet that I will not be putting Poppy on any sort if restrictive diet. She is 14 and no diet has been successful. She only eats about 1/4 of a fancy feast each evening and nibbles on her biscuits over the day. I'm not making her last years miserable.

Julie and poppyq
Xxx
SuziQCat said…
Hey Kim and Derry...Happy New Year to you both. Terrible news about the roof, again! I hope this time they will make it right and fix it properly for you. The holidays around here were good. I am thankful for the time with all the boys right now. I count everyday a blessing.

PS - My christmas cards went out a bit late this year, so hopefully yours will arrive soon :)