Best Customer Service Software - Page 26
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Compare the Top Customer Service Software as of November 2025 - Page 26
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1
Ignatiuz HelpDesk
Ignatiuz Software
Engage users like never before with outstanding user experiences in the most intuitive way possible with our multi-touch applications, augmented reality, and virtual reality technology. Happy employees lead to business success. Give them the care they need with SharePoint Helpdesk, a free-to-use internal ticketing system in Microsoft Teams for Office 365, and SharePoint Online Helpdesk solutions by Ignatiuz. SharePoint Online Helpdesk is designed to facilitate seamless communication between the employees and helpdesk agents. Along with creating support tickets, employees can track the status of all their tickets in one place. Easy reporting features give administrators complete insights into agent performance and helps in the decision-making process. SharePoint enables automated notifications to concerned users during ticket creation, resolution, and response management. It enables cross-functional team synchronization and collaboration for better productivity.Starting Price: $1,499 per year -
2
SupRemo Remote Desktop
Nanosystems
Access and remotely control PCs and Servers or launch a Meeting in just a few seconds. Supremo supports Supremo Console and is UAC-compatible. Its intuitive interface is easy to use. Supremo is constituted by a small executable file that does not require the installation and configuration of routers or firewalls. Connect to a remote device and transfer your files in total security thanks to the AES 256-bit algorithm and to UAC compatibility. The access to client requires to insert the ID and a dynamic password (or a static one, if manually set). There is no need of human intervention to launch a remote session: you can automatically activate Supremo at the Windows startup of the remote PC. All subscribers of a plan can also customize the software interface with their own brand or logo and distribute it to their customers.Starting Price: $33 per year -
3
Apizee
Apizee
Apizee provides a remote visual support solution designed to enhance customer service and operational efficiency through live video interactions. The platform allows businesses to solve customer issues in real-time by leveraging video calls, ensuring quicker and more accurate resolutions without the need for on-site visits. Apizee's features cater to industries like insurance, retail, healthcare, and field service, helping companies reduce travel, speed up diagnostics, and improve overall customer satisfaction. With its secure and user-friendly tools, Apizee also integrates seamlessly into telehealth and customer support workflows, making it easier for businesses to stay connected with their customers.Starting Price: $11 per user per month -
4
SignalHype
SignalHype
Our powerful online review management platform helps you generate online reviews from your customer. We are passionate about helping you grow your business, contact us for a demo and get your review management on track. We make online review management easy. Don’t miss another review, start your free trial today. Collect reviews via customized “review funnel” landing pages and widgets. Customize email and text message campaigns, templates, timing and sequence. Monitor major, minor and industry-specific review sites for new reviews. Auto-share positive reviews (including images) to social media profiles. SocialHype is our Social Media Posting Platform. It allows you to publish a single posts to 20 social networks at one time. Generating customer reviews is one of the most effective marketing tactics you can do for your company. Customers base their buying decision on how many current reviews your company has.Starting Price: $149 per month -
5
RichCall
Aurus
RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosksStarting Price: $192 / month -
6
Dashly
Dashly
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan.Starting Price: $19.00/month/user -
7
talvala surveillance
talvala
Talvala is a speech analytics company. We use Baidu’s Deep Speech technology and machine learning for compliance surveillance and human/machine interfaces. We develop speech-based monitoring applications and human machine interfaces (“HMI”) for a wide variety of clients. We believe that the time is ripe for voice-based HMIs! Talvala Surveillance is our compliance monitoring product and combines an advanced speech-to-text transcription engine with alerts generation for a revolutionary 2-in-1 surveillance speech analytics solution. Our R&D Unit develops customized human/machine interfaces for clients in the field of robotics or internet-of-things and looking to take human voice as an input.Starting Price: $30000.00/year -
8
IVCbox
SmartLAb
We are a group of people who are passionate about our business. Our main mission is to create useful products for you. Our strength is faith and unanimity in what we do. Everyday we work hard to facilitate customer service around the world. We love the beauty in simplicity. We make sure our products are easy to understand and easy to use. Or at least, that’s what our clients have told us. We are on a new journey of growth, building on our most formidable assets: our products, our financial strength, our global reach, and our strong commitment by our management to our employees worldwide. However, our success is only possible through the support of our clients - your support.Starting Price: $99 per month -
9
Upscope
Upscope
Upscope provides the perfect tools for teams who need to communicate tricky topics online or over the phone. Like screen-sharing (but better). HelloScreen is the perfect customer experience tool for teams who need to communicate complexity online or over the phone. HelloScreen has been specifically built to modernize your CX function and take it to new heights. Advanced user management, SAML2.0 SO, granular access control, advanced reporting and audit log. HelloScreen slots seamlessly into your existing tech-stack, integrating with a number of the best live chat providers.Starting Price: $18 per user per month -
10
RemotePC
RemotePC
Add unlimited users, organize them into groups and provide remote deployment, access controls, and more via the web console. Allow deployment for users and grant them permission to install RemotePC on other computers and access them remotely. Add computers, organize them into groups, and view the most recently accessed computers. Create new user accounts, organize them into groups, provide access permissions and more. Secure and instant access to any computer by entering a shared session code. Users can remotely access the computers assigned to them from anywhere, anytime. Reboot the remote computer in normal mode or safe mode (for Windows) from your RemotePC desktop application or web dashboard. Remote access is secure with TLSv 1.2/AES 256 encryption. Option to set unique Personal Key for computers, acts as a secondary password. Enable or disable permission for your users to transfer files between computers.Starting Price: $69.50 per year -
11
Insight Mailer
Insight Mailer
Insight Mailer allows sellers to run specific and general product promotions.Amazon sellers can run specific promotions to offer a product to a particular group of customers or send emails to repeated customers offering a discount for a certain products. Sellers get an alert notification as soon as they receive a negative feedback. With predefined templates, they can e-mail those Amazon customers instantly to check out what they could do to satisfy them. This could possibly make the buyer happy that you value him and reconsider revising his feedback and making a positive seller feedback. Sellers can use Insight Mailer to know how often customers have been buying from them during a specific period to offer them discounts on certain products. This helps Amazon sellers to identify their privileged customers by indicating How many times a customer bought their products during a period of?Starting Price: $13.36 per month -
12
Klaus
Klaus
High-growth companies use Klaus to improve their customer support quality. - Improved CSAT & efficiency metrics after the first month of usage. - Impactful coaching sessions and 1-1s based on performance metrics and conversation examples. - Actionable metrics to track quality and identify issues as they arise. - 90% time saved compared to doing reviews manually using spreadsheets. Zoom in on details with data insights and zoom out for perspective with data visuals. A quality all-in-one, Klaus is your single source of information for training & improving. -
13
SeamlessDesk
Seamless Desk
SeamlessDesk is an affordable cloud-based help desk software that allows you to reach your companies support goals with intuitive and rich-featured software. Unlike other help desk software, SeamlessDesk does not restrict you with high priced package plans to obtain the features you want or need. We provide you with unlimited access to every feature we have regardless of the package you choose. Simply tell us how many agents you need and that's it. Automation Rules allow you to create fully customizable workflows that will trigger when specific criteria are met, enabling you and your team to stay focused on what’s important. Agents and end-users can generate tickets and requests quickly and easily via the web portal, the self-service portal, email, the mobile application, or social media platforms. Grant self-service portal access to your end-users so that they can search your Knowledge Base, submit tickets, view the status of a current ticket, and more.Starting Price: $19.00/month/user -
14
Median Cobrowse
Median
Turn your customers into Raving Fans with Screen Share enabled support. Reduce support time up to 82% in minutes. Increase customer satisfaction with real time resolution. Transform your support team into a profit center. Providing support is easy when you can see what your customers see and can guild them to a solution. With Median, you can watch any of your website visitors interact with your website in real time. If someone has an issue simply join their session, put your mouse on their screen, and show them the way. Save years of support time, stop asking customers to describe their problems, and prevent future support request with one click screen share. Get Started Free To make it even easier, Median is fully integrated with 12 of the most popular chat tools available. Go from chat to screen share with the click of a button. Easy, Interactive, screen share is just a click away when the Median code is installed on your website.Starting Price: $50 per month -
15
InphoniteVoice
Inphonite
Save time and money by automatically connecting with your clients via text messages, phone calls, and emails with InphoniteVoice. Our talented team will work directly with you to set up our feature-rich, customizable product just the way you want to ensure the best results for your business. From doctors’ offices to delivery companies and everything in between, InphoniteVoice can be adapted to fit your needs. Using InphoniteVoice for appointment reminders will ensure that all of your clients get their reminders they way they want them, with the ability to respond or connect to your office as needed. Getting feedback from your customers about how their appointment went, how they like the latest product, or their overall experience is essential to the success of any business. InphoniteVoice makes it easy for you to ask these questions and track the responses so you can use those results in the best way for your Company.Starting Price: $50 per month -
16
Live Support
LiveSupport.com
52% of customers want to text your support agents. Live Support is a messaging app designed to grow your business by helping you be more reachable, personable, and memorable. Giving customers the option to use their cell phone's already installed texting program is a necessity to keep their attention and complete the transaction. Agents can discuss effortlessly on iOS, Android, or an online browser with all clients on their desired internet browser, whether or not the client chooses web-based chat or texting. Messaging is ranked as the #1 route customers would like to take to connect with businesses. With more than 50 billion messages delivered every day, it’s the most popular method to get to loved ones, friends, and these days, your company. Live Support helps make online messaging an easy task to be able to enable you to connect, convert, and maintain bonds with every customer that comes to you - regardless of the browser or device.Starting Price: $19 per user per month -
17
Score My Reviews
Score My Reviews
Getting reviews doesn’t have to be complicated or require you to hire more staff—you can quickly get them using our online reputation management system. To start the process, login to your dashboard from any device and simply enter your customer’s name, email and/or mobile number and we’ll handle the rest. Your customer receives an email, text message or both, asking them whether they would recommend your business to others or not. Positive responders are instantly probed to leave a review. When the customer indicates that he/she would recommend you, our system directs them to your review sites like Facebook, Google, Yelp or any other review site of your choice.To make it easy for the customer to leave feedback, our system takes the customer directly to the review box. This eliminates the need for the customer to look you up online and find the right area to leave the review. With our platform the customers can see your review sites and leave feedback within a matter of seconds.Starting Price: $39.00 per month -
18
Kydos
Kydos
97% of consumers read reviews before making a purchase. With 9 out of 10 people trusting those online reviews as much as word of mouth, it’s more important than ever to gather reviews. Easily send requests via SMS Text or Email. Your clients will receive a message asking them to review you online. See and respond to all reviews posted, regardless of the platform. Manage all your online reviews in one easy dashboard. Get notified immediately when someone leaves a review for you online or fills out a customized feedback form. We’ve brought together the essential elements of online reputation management and are make it easy for you to take control of how customers see your business. Our dashboard helps you easily get and manage online reviews, address feedback from customized forms, and keep your information up to date on 50 online directories. We know how hard you work on your business, which is why we put the power of reputation management back into your hands.Starting Price: $300 per month -
19
Senegal Software
Senegal Software
CRM, finance, workforce management software, and more. Manage every aspect of your business. Pick the modules you need and begin saving time and money. Staffing Simplified Our founders have more than 20 years of experience in the staffing industry. During that time, they built, and rebuilt an internal platform that helped their team work smarter, not harder. One day a competitor saw what our founders built. She said that every other company in the industry was struggling to solve the very problems their internal platform had fixed. She suggested that they should make their platform available to everyone. In 2016 Senegal Software was born. The result is a modular platform that lets you run your business from anywhere, on any device. Today our software helps clients save time and money, all while increasing productivity. And we do not stop there – our team continuously works with clients to find new ways to automate and simplify staffing.Starting Price: $25-$55 month -
20
Clickatell
Clickatell
Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.Starting Price: $30.00/month/user -
21
Genuity
Genuity
It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.Starting Price: $29.99 per month unlimited -
22
Happy Schedule
Automattic
Happy Schedule is a human-first workforce management tool built for customer support teams. Make your schedule work for you. Hit your coverage goals without boxing people into predefined work shifts using a clean UI that makes fine-tuning easy. Real life happens. Keep it all balanced with a system that accounts for last minute changes and scheduling irregularities. When your office is “everywhere”, you need a built-in calendar that covers the work day for our distributed team, no matter when that days starts.Starting Price: $5 per user per month -
23
Daisee
daisee
Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring. Daisee analyzes and automatically scores 100% of customer interactions using a world-first automated, digital quality scorecard. This automatically surfaces quality assurance issues that require human intervention in the areas of communication, compliance and conduct. Daisee enables you to see far beyond words alone, surfacing the underlying emotion hidden deep within your interactions – what your customers are really saying, thinking, and feeling. Daisee helps organisations create practical business value immediately, with software that is incredibly flexible and easy to deploy across any telephony system. Globally Daisee operates in Australia, New Zealand and the USA.Starting Price: $89/month -
24
oClient
GETREVE
We help entrepreneurs to improve their sales with great client management. We offer a powerful tool with a unique pricing plan "Pay as you want". Collect all the client data you need. Add custom fields, groups, and tags, import and export documents. Make your account management easy and simple. Increase the number of your appointments and improve their quality. Use reminders to help you keep track of your clients and appointments. Share the calendar with your peers. Improve your account management by adding contracts, offers, files, tasks, and assets. Feel free to use the customer support system if your clients' have issues.Starting Price: $1 -
25
Zendesk Gather
Zendesk
Zendesk Gather provides a community forum for customers to connect and collaborate. Sometimes customers just want a place to talk. And it doesn’t always have to be with you. Think about it—your customers use your products every day, and their expertise can come in handy. All you have to do is open the door so they can swap knowledge—and you can still provide support when they need it. Zendesk Gather is community forum software that makes it all happen by creating a space for customers to collaborate with your business and each other. With Gather, the trusted support your customers seek doesn’t always have to come from your team. Build a place where they can lean on each other for help. Let your customers share ideas, give feedback, and exchange their own tips and tricks. And if complex issues come up, loop in your agents, so conversations flow and remain productive.Starting Price: $9 per agent per month -
26
CM.com
CM.com
Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.Starting Price: $0/month -
27
Leadoo
Leadoo
Leadoo is a comprehensive Lead Generation Software designed to maximize the effectiveness of your website by turning passive visitors into active leads and tangible business outcomes. By using engaging onsite bots, personalized experiences, and powerful analytics, Leadoo empowers businesses to increase their website conversion rates significantly. The platform integrates seamlessly with CRM systems and provides valuable insights into user behavior, helping marketing and sales teams to optimize their strategies. On average, Leadoo users see a 74% increase in conversion rates within 12 months, making it a critical tool for driving revenue and efficiency. Incorporating Leadoo into your digital strategy ensures that your website not only attracts visitors but also converts them into loyal customers, optimizing both your marketing efforts and overall business performance.Starting Price: €699 per month -
28
Richpanel
Richpanel
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.Starting Price: $59/agent/month -
29
MyReviewEngine
MyReviewEngine
Get more 5-star reviews and triple your sales. The number one all-in-one reputation management software for monitoring, managing and boosting online reviews. Easily invite your clients to review your business. Gauge customer intent before reviews are posted. Earn lots of 5-star reviews and increase your sales. You can quickly and easily auto-post your 4 or 5 star reviews to social media (i.e. Facebook and Twitter) to keep your stream full of positive influences. Just integrate your social accounts, set the schedule, and our software does it all for you!Starting Price: $99 per month -
30
Stampede
Stampede
Growth for your hospitality business. Essential tools to get customers returning and grow your hospitality business. Time saving technology that helps you succeed. WiFi that brings customers back. By increasing repeat visits by just 5% you could increase profits by between 25% and 125%. Our system makes it easy to keep customers engaged without spending hours each week on marketing. If you have wireless internet access points or hardware, you’re ready to go. Upload your logo, background and ask a couple of questions to learn more about your customers. Engage with your customers through automated marketing messages. Once you’re all setup, watch customers return and your business grow. Use real-time analytics to learn about your customers. Build insights into behaviours and interactions.Starting Price: $50 per month