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The Top 20 E-Commerce Analytics Software

Check out this list of the top E-Commerce Analytics Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Glassbox

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Financial Services

60%

Insurance

20%

Retail

14%

Telecommunications

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.9

Meets Requirements

Average: 9.3

9.9

Ease of Doing Business With

Average: 8.6

10.0

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 7.9

10.0

Luigi's Box

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

49%

Retail

22%

Consumer Goods

19%

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 8.6

9.4

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 7.9

9.3

Stackline

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

55%

Consumer Electronics

18%

Retail

15%

Marketing and Advertising

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.3

8.6

Ease of Doing Business With

Average: 8.6

9.3

Ease of Setup

Average: 9.3

8.5

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 7.9

9.1

Decodo (formerly Smartproxy)

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

52%

Retail

19%

Information Technology and Services

16%

Consulting

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.6

9.5

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 7.9

8.9

edrone

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

44%

Retail

28%

Cosmetics

21%

Food & Beverages

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 8.6

9.4

Ease of Setup

Average: 9.3

9.0

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 7.9

9.3

Lucky Orange

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

52%

Consumer Goods

22%

Marketing and Advertising

13%

Apparel & Fashion

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.6

9.3

Ease of Setup

Average: 9.3

9.1

Quality of Support

Average: 9.6

9.1

Ease of Admin

Average: 7.9

9.0

Fullstory

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

43%

Computer Software

26%

Information Technology and Services

17%

Consumer Goods

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.2

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.6

9.2

Ease of Setup

Average: 9.3

8.5

Quality of Support

Average: 9.6

9.2

Ease of Admin

Average: 7.9

9.0

CustomerLabs 1PD Ops Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

38%

Food & Beverages

25%

Apparel & Fashion

25%

Telecommunications

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 8.6

10.0

Ease of Setup

Average: 9.3

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 7.9

9.5

Metorik

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

38%

Apparel & Fashion

25%

Marketing and Advertising

25%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 8.6

10.0

Ease of Setup

Average: 9.3

10.0

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 7.9

10.0

#10

Usersdot

Overall Satisfaction Score

Top Industries of Reviewers:

Cosmetics

67%

Consumer Goods

13%

Chemicals

13%

Online Media

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 8.6

0.0

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 7.9

0.0

#11

Exatom

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

29%

Consumer Services

29%

Retail

29%

Oil & Energy

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 8.6

10.0

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 7.9

0.0

#12

mindsite

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

56%

Food & Beverages

22%

Cosmetics

11%

Food Production

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 8.6

9.6

Ease of Setup

Average: 9.3

9.0

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 7.9

9.5

#13

Mixpanel

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

34%

Information Technology and Services

27%

Internet

22%

Health, Wellness and Fitness

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.2

Ease of Doing Business With

Average: 8.6

9.3

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 7.9

9.5

#14

Mouseflow

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

35%

Leisure, Travel & Tourism

24%

Consumer Goods

22%

Health, Wellness and Fitness

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 8.6

8.4

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.6

9.0

Ease of Admin

Average: 7.9

8.4

#15

Appier AIRIS (formerly Woopra)

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

38%

Computer Software

24%

Marketing and Advertising

21%

Retail

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 8.6

9.8

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.6

9.1

Ease of Admin

Average: 7.9

9.8

#16

Webeyez

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

43%

Furniture

29%

Consumer Goods

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 8.6

10.0

Ease of Setup

Average: 9.3

9.3

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 7.9

8.9

#17

DualEntry

Overall Satisfaction Score

Top Industries of Reviewers:

Accounting

73%

Civil Engineering

Medical Devices

Security and Investigations

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 8.6

0.0

Ease of Setup

Average: 9.3

9.6

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 7.9

0.0

#18

Metrilo

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

36%

Health, Wellness and Fitness

36%

Consumer Goods

14%

Food & Beverages

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 8.6

9.6

Ease of Setup

Average: 9.3

9.8

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 7.9

10.0

#19

OWOX

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

42%

Retail

24%

Information Technology and Services

19%

Computer Software

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 8.6

9.3

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 7.9

8.6

#20

Hotjar

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

33%

Retail

33%

Information Technology and Services

22%

Luxury Goods & Jewelry

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 8.6

9.9

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 7.9

9.1