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Best E-Commerce Platforms with Customer Service Capabilities
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digit
Users
- Consultant
- Associate
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 48% Enterprise
- 31% Mid-Market
SAP Commerce Cloud Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Integrations
23
Easy Integration
18
Easy Integrations
18
Product Management
15
Cons
Expensive
26
Difficult Learning
17
Slow Performance
17
Complexity
16
Learning Curve
15
SAP Commerce Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.5
Extensibility
Average: 8.3
8.5
Customization
Average: 8.4
8.3
Data Orchestration
Average: 8.3
Seller Details
HQ Location
WalldorfTwitter
@SAP300,067 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Magento Community Edition is a free, open source e-commerce platform.
Users
- Web Developer
- Owner
Industries
- Information Technology and Services
- Retail
Market Segment
- 64% Small-Business
- 28% Mid-Market
Magento Open Source Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
E-commerce Services
7
Customization
6
Customization Options
6
Easy Integration
6
Cons
Learning Curve
6
Slow Performance
5
Developer Dependency
4
High Complexity
4
Difficult Modifications
3
Magento Open Source features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
Extensibility
Average: 8.3
8.8
Customization
Average: 8.4
8.1
Data Orchestration
Average: 8.3
Seller Details
Twitter
@Adobe973,228 Twitter followers
Ownership
NASDAQ:ADBEEntry Level Price:$0
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Weebly is now a part of the Square product suite. This means never missing a sale and letting your customers pay how they want to. Whether it's at a pop-up shop or your own online store, Square takes
Users
- Owner
- President
Industries
- Marketing and Advertising
- Information Technology and Services
Market Segment
- 75% Small-Business
- 16% Mid-Market
Square Online (formerly Weebly) Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Customization
1
Drag
1
Drag-and-Drop Functionality
1
Ease of Use
1
Cons
Lack of Options
1
Limited Customization
1
Limited Features
1
Limited Flexibility
1
Missing Features
1
Square Online (formerly Weebly) features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
7.4
Extensibility
Average: 8.3
7.1
Customization
Average: 8.4
6.7
Data Orchestration
Average: 8.3
Seller Details
Twitter
@Square308,353 Twitter followers
Ownership
NYSE:SQEntry Level Price:Starting at $19.00
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Sellfy is an effortless eCommerce platform for creators looking to sell digital, physical, subscription, and print-on-demand products from a beautiful online store. Sellfy takes care of the technical
Users
No information available
Industries
- Marketing and Advertising
Market Segment
- 70% Small-Business
- 30% Mid-Market
Sellfy Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
E-commerce Services
1
Online Sales
1
Cons
Poor Customer Support
1
Sellfy features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.1
Extensibility
Average: 8.3
9.0
Customization
Average: 8.4
8.3
Data Orchestration
Average: 8.3
Seller Details
Twitter
@Sellfy138,824 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
FastSpring is the leading merchant of record for global SaaS & software companies and gaming studios – powering over a billion dollars in worldwide transactions every year. We'll manage your check
Users
- Owner
- CEO
Industries
- Computer Software
- Information Technology and Services
Market Segment
- 87% Small-Business
- 10% Mid-Market
FastSpring Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Online Sales
1
Platform Quality
1
Process Simplification
1
Cons
This product has not yet received any negative sentiments.
FastSpring features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.9
Extensibility
Average: 8.3
8.3
Customization
Average: 8.4
9.0
Data Orchestration
Average: 8.3
Seller Details
HQ Location
Santa Barbara, CATwitter
@FastSpring3,290 Twitter followers
Entry Level Price:Free
- Overview
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Since 2005, Big Cartel has helped people from all over the world sell over $3.5 billion of their work. We’re 100% independent and are here to help creators, artists, makers, and small brands open a st
Users
No information available
Industries
No information available
Market Segment
- 81% Small-Business
- 12% Mid-Market
Big Cartel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@bigcartel21,337 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
PrestaShop is a leading global ecommerce platform, powering nearly 250,000 online stores and supporting entrepreneurs in over 190 countries. PrestaShop offers inclusive, customizable, and scalable
Users
- Web Developer
Industries
- Retail
- Apparel & Fashion
Market Segment
- 73% Small-Business
- 25% Mid-Market
PrestaShop Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
1
Cons
Expensive
1
Pricing Issues
1
Resource Limitations
1
PrestaShop features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
7.8
Extensibility
Average: 8.3
8.3
Customization
Average: 8.4
7.7
Data Orchestration
Average: 8.3
Seller Details
Twitter
@PrestaShop35,561 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Elastic Path is the only composable commerce platform that enables organizations to build exactly the shopping experiences your customers want, while driving loyalty, revenue growth, and an overall de
Users
No information available
Industries
No information available
Market Segment
- 45% Small-Business
- 35% Mid-Market
Elastic Path features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@elasticpath3,691 Twitter followers
Phone
1-800-942-5282- Overview
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Drupal Commerce is an open source e-commerce platform built on the Drupal framework.
Users
No information available
Industries
- Information Technology and Services
Market Segment
- 65% Small-Business
- 30% Mid-Market
Drupal Commerce features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.0
Extensibility
Average: 8.3
8.7
Customization
Average: 8.4
9.2
Data Orchestration
Average: 8.3
Seller Details
Twitter
@drupal64,301 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
payever is a modular digital commerce platform designed for business transformation and agility.
Users
No information available
Industries
- Apparel & Fashion
Market Segment
- 100% Small-Business
payever features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@PayEVER25 Twitter followers
Entry Level Price:$69.00
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
SEOshop eCommerce is an ecommerce platform especially designed for entrepreneurs. SEOshop provides small, growing businesses with an eCommerce platform that is completely SEO optimized. SEOshop suppor
Users
No information available
Industries
- Retail
Market Segment
- 86% Small-Business
- 14% Mid-Market
Lightspeed eCom Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
No Coding
2
Ease of Use
1
E-commerce Services
1
Inventory Management
1
Cons
Expensive
1
Integration Issues
1
Limited Features
1
Slow Performance
1
Time-Consuming
1
Lightspeed eCom features and usability ratings that predict user satisfaction
7.1
Has the product been a good partner in doing business?
Average: 8.8
6.1
Extensibility
Average: 8.3
5.7
Customization
Average: 8.4
6.3
Data Orchestration
Average: 8.3
Seller Details
Twitter
@LightspeedHQ18,655 Twitter followers
Entry Level Price:$10.00
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
GoDaddy Online Store, for a flat monthly fee, provides an e-commerce store and shopping cart along with web hosting in an easy-to-use format. It includes tools for site design, inventory, shipping, pa
Users
No information available
Industries
No information available
Market Segment
- 80% Small-Business
- 10% Mid-Market
GoDaddy Online Store Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Poor Customer Support
1
Technical Issues
1
Waiting Time
1
GoDaddy Online Store features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@GoDaddy278,936 Twitter followers
Ownership
NYSE:GDDY- Overview
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Sitecore Commerce is a headless commerce platform that simplifies the execution of your commerce strategy, enabling sales across all digital and physical channels, in one place. It can connect to your
Users
No information available
Industries
No information available
Market Segment
- 38% Enterprise
- 33% Mid-Market
Sitecore Commerce features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@Sitecore19,644 Twitter followers
Phone
1 415 380 0600 Similar Categories
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