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Best Network Monitoring Software

Tian Lin
TL
Researched and written by Tian Lin

Network monitoring software tracks, analyzes, and manages the performance, availability, and security of IT networks. This is managed across on-premises, cloud, and hybrid environments. Such tools provide real-time visibility into network infrastructure, enabling IT teams, managed service providers (MSP), and DevOps teams to detect failures, optimize performance, and enhance security.

Network monitoring solutions use simple network management protocol (SNMP), syslog monitoring, API-based tracking, and agent-based monitoring to collect performance data from routers, switches, firewalls, internet of things (IoT) devices, and cloud-based networks. Some tools also include flow-based traffic analysis (NetFlow, sFlow, jFlow, IPFIX), Deep Packet Inspection (DPI), and encrypted traffic analysis to identify bottlenecks and security threats.

Modern network monitoring tools support hybrid and cloud-based environments, including SD-WAN solutions, business virtual private network (VPN) software, cloud interconnects, container networking software, and service meshes (AWS, Azure, GCP).

Many integrate with IT infrastructure monitoring software, application performance monitoring (APM) software, and network security software for a unified observability approach. AI-driven analytics and automation enhance anomaly detection, root cause analysis, and predictive performance optimization, reducing downtime and improving network reliability. Advanced solutions also offer zero trust software analytics, DDoS detection, and IDS/IPS integration for network security monitoring.

To qualify for inclusion in the Network Monitoring category, a product must:

Monitor network devices in real time, including routers, switches, firewalls, cloud networks, and IoT
Provide automated alerts and notifications for performance issues and security risks
Analyze network traffic and performance using SNMP, flow-based monitoring, DPI, or encrypted traffic analysis
Monitor hybrid and cloud-based environments, including SD-WAN, VPNs, and multi-cloud networking
Support AI-driven analytics and automation for network optimization and security threat detection
Offer auto-discovery, topology mapping, historical analytics, and compliance monitoring for visibility and troubleshooting
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Featured Network Monitoring Software At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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173 Listings in Network Monitoring Available
(3,090)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Network Monitoring software
View top Consulting Services for NinjaOne
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
    • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,524
    Features
    972
    Automation
    929
    Remote Access
    910
    Customer Support
    863
    Cons
    Missing Features
    798
    Feature Issues
    362
    Improvement Needed
    351
    Limited Features
    338
    Needs Improvement
    320
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Performance Monitoring
    Average: 8.9
    8.7
    Multi-Network Capability
    Average: 8.7
    7.6
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,921 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
  • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,524
Features
972
Automation
929
Remote Access
910
Customer Support
863
Cons
Missing Features
798
Feature Issues
362
Improvement Needed
351
Limited Features
338
Needs Improvement
320
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
8.8
Performance Monitoring
Average: 8.9
8.7
Multi-Network Capability
Average: 8.7
7.6
Path Analysis
Average: 8.4
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,921 employees on LinkedIn®
(891)4.6 out of 5
Optimized for quick response
1st Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
    • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
    • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    481
    Features
    310
    Automation
    257
    Remote Access
    220
    Customer Support
    216
    Cons
    Missing Features
    232
    Limited Features
    158
    Feature Issues
    118
    Improvement Needed
    98
    Expensive
    80
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atera features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance Monitoring
    Average: 8.9
    8.6
    Multi-Network Capability
    Average: 8.7
    7.9
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
  • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
  • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
481
Features
310
Automation
257
Remote Access
220
Customer Support
216
Cons
Missing Features
232
Limited Features
158
Feature Issues
118
Improvement Needed
98
Expensive
80
Atera features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance Monitoring
Average: 8.9
8.6
Multi-Network Capability
Average: 8.7
7.9
Path Analysis
Average: 8.4
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,670 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®

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(66)4.3 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM® SevOne® gives NetOps teams deep, real-time visibility into hybrid cloud and SD-WAN performance — combining network-layer intelligence and app-aware insights to speed up resolution, reduce complex

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 38% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM SevOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    24
    Reliability
    23
    Dashboard Customization
    17
    Dashboard Features
    17
    Real-time Monitoring
    17
    Cons
    Learning Curve
    17
    Difficult Learning
    14
    Expensive
    13
    Complex Setup
    12
    Complexity
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM SevOne features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Performance Monitoring
    Average: 8.9
    8.3
    Multi-Network Capability
    Average: 8.7
    7.8
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    714,504 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM® SevOne® gives NetOps teams deep, real-time visibility into hybrid cloud and SD-WAN performance — combining network-layer intelligence and app-aware insights to speed up resolution, reduce complex

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 38% Mid-Market
  • 33% Enterprise
IBM SevOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
24
Reliability
23
Dashboard Customization
17
Dashboard Features
17
Real-time Monitoring
17
Cons
Learning Curve
17
Difficult Learning
14
Expensive
13
Complex Setup
12
Complexity
11
IBM SevOne features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.5
Performance Monitoring
Average: 8.9
8.3
Multi-Network Capability
Average: 8.7
7.8
Path Analysis
Average: 8.4
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
714,504 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
(3,658)4.5 out of 5
Optimized for quick response
4th Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
    • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
    • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    443
    Remote Access
    350
    Remote Control
    274
    Remote Work
    237
    Easy Access
    231
    Cons
    Connection Issues
    151
    Connectivity Issues
    130
    Slow Performance
    119
    Expensive
    110
    Remote Access Issues
    99
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Performance Monitoring
    Average: 8.9
    9.1
    Multi-Network Capability
    Average: 8.7
    9.2
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,097 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,679 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a remote access software that enables real-time support, file transfer, screen sharing, and device management.
  • Reviewers appreciate TeamViewer's ease of use, secure and fast connection, cross-platform support, and valuable features like unattended access and file transfer.
  • Reviewers experienced issues with high cost, especially for small companies or occasional users, and occasional connection drops or slow performance depending on the internet strength.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
443
Remote Access
350
Remote Control
274
Remote Work
237
Easy Access
231
Cons
Connection Issues
151
Connectivity Issues
130
Slow Performance
119
Expensive
110
Remote Access Issues
99
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.4
Performance Monitoring
Average: 8.9
9.1
Multi-Network Capability
Average: 8.7
9.2
Path Analysis
Average: 8.4
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,097 Twitter followers
LinkedIn® Page
www.linkedin.com
2,679 employees on LinkedIn®
(93)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Imagine never having to worry about your IT infrastructure again. Entuity Software offers a comprehensive platform that provides real-time visibility and actionable insights into every aspect of your

    Users
    No information available
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 48% Mid-Market
    • 44% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Entuity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    User Interface
    8
    Features
    5
    Customer Support
    4
    Monitoring Performance
    4
    Cons
    Integration Issues
    4
    Complexity
    3
    Configuration Difficulty
    3
    Inadequate Monitoring
    3
    Complex Configuration
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Entuity features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Performance Monitoring
    Average: 8.9
    9.4
    Multi-Network Capability
    Average: 8.7
    8.8
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1991
    HQ Location
    Mayfield Heights, OH
    Twitter
    @parkplacetech
    992 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Imagine never having to worry about your IT infrastructure again. Entuity Software offers a comprehensive platform that provides real-time visibility and actionable insights into every aspect of your

Users
No information available
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 48% Mid-Market
  • 44% Enterprise
Entuity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
User Interface
8
Features
5
Customer Support
4
Monitoring Performance
4
Cons
Integration Issues
4
Complexity
3
Configuration Difficulty
3
Inadequate Monitoring
3
Complex Configuration
2
Entuity features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
9.6
Performance Monitoring
Average: 8.9
9.4
Multi-Network Capability
Average: 8.7
8.8
Path Analysis
Average: 8.4
Seller Details
Company Website
Year Founded
1991
HQ Location
Mayfield Heights, OH
Twitter
@parkplacetech
992 Twitter followers
LinkedIn® Page
www.linkedin.com
2,321 employees on LinkedIn®
(671)4.4 out of 5
Optimized for quick response
View top Consulting Services for Datadog
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Monitoring
    80
    Real-time Monitoring
    69
    Features
    61
    Integrations
    56
    Cons
    Expensive
    65
    Pricing Issues
    54
    Cost
    47
    Learning Curve
    46
    Complexity
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Performance Monitoring
    Average: 8.9
    8.5
    Multi-Network Capability
    Average: 8.7
    8.8
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,024 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Monitoring
80
Real-time Monitoring
69
Features
61
Integrations
56
Cons
Expensive
65
Pricing Issues
54
Cost
47
Learning Curve
46
Complexity
37
Datadog features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
9.2
Performance Monitoring
Average: 8.9
8.5
Multi-Network Capability
Average: 8.7
8.8
Path Analysis
Average: 8.4
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,431 Twitter followers
LinkedIn® Page
www.linkedin.com
10,024 employees on LinkedIn®
(1,341)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    36
    Ease of Use
    34
    Monitoring
    32
    Analytics
    30
    Features
    29
    Cons
    Learning Curve
    29
    Learning Difficulty
    21
    Expensive
    19
    Complex Configuration
    17
    Complexity
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Performance Monitoring
    Average: 8.9
    8.2
    Multi-Network Capability
    Average: 8.7
    9.2
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,668 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
36
Ease of Use
34
Monitoring
32
Analytics
30
Features
29
Cons
Learning Curve
29
Learning Difficulty
21
Expensive
19
Complex Configuration
17
Complexity
13
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Performance Monitoring
Average: 8.9
8.2
Multi-Network Capability
Average: 8.7
9.2
Path Analysis
Average: 8.4
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,716 Twitter followers
LinkedIn® Page
www.linkedin.com
5,668 employees on LinkedIn®
(364)4.6 out of 5
6th Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:$9/month 11 monitors
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

    Users
    • CEO
    • CTO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Site24x7 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    132
    Ease of Use
    127
    Real-time Monitoring
    106
    Monitoring Services
    104
    Monitoring Features
    98
    Cons
    Alert Issues
    37
    Missing Features
    36
    Learning Curve
    35
    Expensive
    28
    Complex Configuration
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Site24x7 features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Performance Monitoring
    Average: 8.9
    8.8
    Multi-Network Capability
    Average: 8.7
    8.5
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic

Users
  • CEO
  • CTO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
Site24x7 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
132
Ease of Use
127
Real-time Monitoring
106
Monitoring Services
104
Monitoring Features
98
Cons
Alert Issues
37
Missing Features
36
Learning Curve
35
Expensive
28
Complex Configuration
27
Site24x7 features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.1
Performance Monitoring
Average: 8.9
8.8
Multi-Network Capability
Average: 8.7
8.5
Path Analysis
Average: 8.4
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,905 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
(148)4.5 out of 5
10th Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:$345 For 10 devices
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devi

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 59% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine OpManager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    67
    Ease of Use
    62
    Real-time Monitoring
    51
    Network Monitoring
    40
    Easy Monitoring
    31
    Cons
    Missing Features
    19
    Lack of Features
    14
    Poor Customer Support
    13
    Device Limitations
    11
    Expensive
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine OpManager features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance Monitoring
    Average: 8.9
    8.7
    Multi-Network Capability
    Average: 8.7
    8.5
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devi

Users
  • IT Manager
  • Network Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 59% Mid-Market
  • 32% Enterprise
ManageEngine OpManager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
67
Ease of Use
62
Real-time Monitoring
51
Network Monitoring
40
Easy Monitoring
31
Cons
Missing Features
19
Lack of Features
14
Poor Customer Support
13
Device Limitations
11
Expensive
11
ManageEngine OpManager features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance Monitoring
Average: 8.9
8.7
Multi-Network Capability
Average: 8.7
8.5
Path Analysis
Average: 8.4
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,905 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
(633)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Network Monitoring software
View top Consulting Services for LogicMonitor
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

    Users
    • Infrastructure Manager
    • Senior Systems Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogicMonitor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    81
    Ease of Use
    78
    Real-time Monitoring
    55
    Integrations
    47
    Alerting System
    45
    Cons
    Missing Features
    39
    Poor UI
    31
    Limited Features
    28
    Poor UI Design
    28
    Complexity
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogicMonitor features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance Monitoring
    Average: 8.9
    8.8
    Multi-Network Capability
    Average: 8.7
    7.2
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,582 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

Users
  • Infrastructure Manager
  • Senior Systems Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 30% Enterprise
LogicMonitor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
81
Ease of Use
78
Real-time Monitoring
55
Integrations
47
Alerting System
45
Cons
Missing Features
39
Poor UI
31
Limited Features
28
Poor UI Design
28
Complexity
27
LogicMonitor features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance Monitoring
Average: 8.9
8.8
Multi-Network Capability
Average: 8.7
7.2
Path Analysis
Average: 8.4
Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,582 Twitter followers
LinkedIn® Page
www.linkedin.com
1,181 employees on LinkedIn®
(161)4.7 out of 5
5th Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

    Users
    • System Administrator
    • Network Engineer
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 60% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paessler PRTG Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    37
    Monitoring
    27
    Monitoring Capabilities
    24
    Alerting Systems
    23
    Easy Setup
    23
    Cons
    Expensive
    16
    Slow Performance
    14
    Pricing Issues
    13
    Learning Curve
    11
    User Interface Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paessler PRTG features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Performance Monitoring
    Average: 8.9
    9.1
    Multi-Network Capability
    Average: 8.7
    8.1
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Nuremberg, Germany
    LinkedIn® Page
    www.linkedin.com
    377 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become busines

Users
  • System Administrator
  • Network Engineer
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 60% Mid-Market
  • 26% Enterprise
Paessler PRTG Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
37
Monitoring
27
Monitoring Capabilities
24
Alerting Systems
23
Easy Setup
23
Cons
Expensive
16
Slow Performance
14
Pricing Issues
13
Learning Curve
11
User Interface Issues
11
Paessler PRTG features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
Performance Monitoring
Average: 8.9
9.1
Multi-Network Capability
Average: 8.7
8.1
Path Analysis
Average: 8.4
Seller Details
Year Founded
1997
HQ Location
Nuremberg, Germany
LinkedIn® Page
www.linkedin.com
377 employees on LinkedIn®
(523)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Network Monitoring software
View top Consulting Services for N-able N-central
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    138
    Features
    90
    Automation
    87
    Remote Access
    69
    Customer Support
    66
    Cons
    Missing Features
    66
    Feature Issues
    46
    Needs Improvement
    44
    Learning Curve
    38
    Not User-Friendly
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • N-able N-central features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Performance Monitoring
    Average: 8.9
    8.1
    Multi-Network Capability
    Average: 8.7
    7.1
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,141 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 33% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
138
Features
90
Automation
87
Remote Access
69
Customer Support
66
Cons
Missing Features
66
Feature Issues
46
Needs Improvement
44
Learning Curve
38
Not User-Friendly
37
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.4
Performance Monitoring
Average: 8.9
8.1
Multi-Network Capability
Average: 8.7
7.1
Path Analysis
Average: 8.4
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,189 Twitter followers
LinkedIn® Page
www.linkedin.com
2,141 employees on LinkedIn®
Ownership
NYSE: NABL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ExtraHop is the cybersecurity partner enterprises trust to reveal cyber risk and build business resilience. The ExtraHop RevealX platform for network detection and response and network performance man

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Transportation/Trucking/Railroad
    Market Segment
    • 69% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ExtraHop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    All-in-One Solution
    1
    Comprehensive Monitoring
    1
    Easy Deployment
    1
    Responsive Support
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ExtraHop features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Performance Monitoring
    Average: 8.9
    9.2
    Multi-Network Capability
    Average: 8.7
    8.8
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Seattle, Washington
    Twitter
    @ExtraHop
    10,865 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    752 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ExtraHop is the cybersecurity partner enterprises trust to reveal cyber risk and build business resilience. The ExtraHop RevealX platform for network detection and response and network performance man

Users
No information available
Industries
  • Hospital & Health Care
  • Transportation/Trucking/Railroad
Market Segment
  • 69% Enterprise
  • 26% Mid-Market
ExtraHop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
All-in-One Solution
1
Comprehensive Monitoring
1
Easy Deployment
1
Responsive Support
1
Cons
This product has not yet received any negative sentiments.
ExtraHop features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
10.0
Performance Monitoring
Average: 8.9
9.2
Multi-Network Capability
Average: 8.7
8.8
Path Analysis
Average: 8.4
Seller Details
Year Founded
2007
HQ Location
Seattle, Washington
Twitter
@ExtraHop
10,865 Twitter followers
LinkedIn® Page
www.linkedin.com
752 employees on LinkedIn®
(115)4.6 out of 5
8th Easiest To Use in Network Monitoring software
Save to My Lists
Entry Level Price:from $39 Tier based pr...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pulseway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    36
    Features
    29
    Intuitive
    20
    Remote Access
    19
    Cons
    Missing Features
    21
    Limited Features
    12
    Needs Improvement
    12
    Feature Issues
    11
    Lacking Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pulseway features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.9
    Performance Monitoring
    Average: 8.9
    9.9
    Multi-Network Capability
    Average: 8.7
    8.9
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Dublin, Ireland
    Twitter
    @pulsewayapp
    6,141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Pulseway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
36
Features
29
Intuitive
20
Remote Access
19
Cons
Missing Features
21
Limited Features
12
Needs Improvement
12
Feature Issues
11
Lacking Features
11
Pulseway features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.9
Performance Monitoring
Average: 8.9
9.9
Multi-Network Capability
Average: 8.7
8.9
Path Analysis
Average: 8.4
Seller Details
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,141 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
(375)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Network Monitoring software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

    Users
    • Network Engineer
    • Network Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 58% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Progress WhatsUp Gold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Monitoring
    30
    User Interface
    27
    Easy Setup
    25
    Monitoring Performance
    21
    Cons
    Expensive
    13
    Learning Curve
    11
    Integration Issues
    10
    Not User-Friendly
    9
    Setup Difficulty
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress WhatsUp Gold features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Performance Monitoring
    Average: 8.9
    8.7
    Multi-Network Capability
    Average: 8.7
    8.2
    Path Analysis
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    49,492 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,843 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu

Users
  • Network Engineer
  • Network Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 58% Mid-Market
  • 27% Enterprise
Progress WhatsUp Gold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Monitoring
30
User Interface
27
Easy Setup
25
Monitoring Performance
21
Cons
Expensive
13
Learning Curve
11
Integration Issues
10
Not User-Friendly
9
Setup Difficulty
9
Progress WhatsUp Gold features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.0
Performance Monitoring
Average: 8.9
8.7
Multi-Network Capability
Average: 8.7
8.2
Path Analysis
Average: 8.4
Seller Details
Company Website
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
49,492 Twitter followers
LinkedIn® Page
www.linkedin.com
3,843 employees on LinkedIn®

Learn More About Network Monitoring Software

What is Network Monitoring Software?

Network monitoring software allows companies to keep tabs on every aspect of their network’s functionality. It enables companies to set a functional baseline for their networks, and the monitoring software will relay via alerts and emails when the network dips below that baseline. Network monitoring software also provides dashboards that allow companies to view their network’s performance in real time.

Network monitoring solutions are key to creating and preserving optimal network function, especially because network integrity is so important to modern business. Companies use internal networks to transmit information between employees, devices, and servers. This constant stream of information fuels business in the modern age of data. By providing a continuous overhead view of all network functionality, and by providing details of any operational faltering, network monitoring software keeps businesses running smoothly.

Key Benefits of Network Monitoring Software

  • Detect network performance incidents — Know exactly what’s happening on your network at any time.
  • Reduce network downtime — Notice trends that lead to downtime before downtime occurs, and drive off potential issues more easily. Also, easily track where problems occur and resolve issues more quickly.
  • Diagnose and resolve network incidents — Identify exactly where problems are occurring and create targeted solutions for those issues.
  • Manage network-related inventory — See and keep track of every device on your network — mobile phones, laptops, servers, and more.
  • Document and record historical incidents — Audit your incidents, find trends, and create informed plans for future action.

Why Use Network Monitoring Software?

Network monitoring solutions are built to keep your company’s network running optimally. When issues occur, alerts should be able to notify what is causing the failure and offer potential solutions. This helps your network teams stay on top of issues, and it can even assist in taking preventative action towards future issues like network overload or lag.

Network monitoring tools tend to be diverse but offer similar core functions. When searching for an appropriate network monitoring solution for your company, these are some considerations to keep in mind when purchasing:

Issue resolution process — When picking a solution, you should know your existing incident processes, as well as what your ideal processes would be. Make sure your in-house team has the skills and experience necessary to tackle the task. You should consider integrations for communication tools and task management software as well, as these are both crucial to issue management. Building out your ideal process will help to narrow products by comparing their features with your needs.

Customization needs — Customization plays a big role in facilitating your ideal incident management processes. You may want to set up custom alerts or incident routing standards. Other custom configurations and add-ons, such as automated ticket creation, should be considered. Make sure any tool you hope to integrate also has compatibility with the products you’re considering. There are a lot of quirks and custom features you can add to many tools if you’re not building a proprietary network monitoring solution, so keep in mind your highest priorities.

Product integration needs — Integrations and add-ons relate to customization but also add a level of functionality most customizations can’t. Commonly integrated products may include continuous delivery tools, application servers, or container management solutions. Additional tools can streamline processes, improve analysis, and add capabilities like data visualization. You should keep your existing integrations in mind but also consider new tools to increase security and performance.

Who Uses Network Monitoring Software?

Network monitoring software is going to be utilized almost exclusively by a business’ internal network and IT teams. Both of these teams will be able to use network monitoring to verify all company devices are connecting optimally and ensure that daily workflow will not be disrupted by unforeseen blips or outages.

Kinds of Network Monitoring Software

Proprietary vs. Purchased — Before looking into network monitoring solutions, consider the networking, IT, and development resources at your company’s disposal. It may be possible to use in-house or third-party services to build a custom network monitoring solution. If those resources aren’t available, buying a monitoring tool is likely your best bet. Be sure your in-house teams are capable of maintaining support and have experience managing network components. There may be consulting services available to help your network teams pick up a new monitoring system as well. If neither of these are the case, many IT outsourcing services can manage networks for you, and IT consulting services can assist you in diagnosing your needs.

Network Monitoring Software Features

Continuous network monitoring — Your network should be up and running whenever your business is. Network monitoring software helps keep your network from faltering when your company is both on and off the clock.

Network performance baselines — Every network needs a performance standard. Utilize network monitoring software to set the baseline your network should be adhering to.

Performance alerting — Should your network stray from its performance baseline, network monitoring software alerts administrators so that any troubleshooting or repair can commence immediately.

Suggest solutions and improvements — Whether usage loads need better distribution or a particular network weak point arises, network monitoring software should be able to highlight stressed or nonfunctional network points and provide solutions towards alleviating those issues.

Performance visualizations — Sifting through hundreds of lines of data is a waste of time when looking for overall metrics or key points. Network monitoring solutions include data visualization options so that the data you need is big, bold, and exactly what you’re looking for.

Potential Issues with Network Monitoring Software

Network scale — Monitoring options should quickly narrow depending on the status of your network’s size. Small-business tools can be easy to use but may not fit your projected growth needs. Enterprise solutions are not necessary for smaller networks but can provide intensive support and vast monitoring for larger, more complex networks. Many cloud offerings, though, can help small businesses scale their networks as they grow while keeping their information safe and downtime at a minimum. Be sure, when investing in a network monitoring solution, that the solution meets your company’s scale needs, both for now and in the near future.

Infrastructure location — Technology infrastructure is a key consideration for network monitoring. On-premise servers and related solutions provide greater security but can be more expensive and resource-intensive. Remote networks reduce overhead but take your hands off the network. Cloud-based network monitoring solutions are often less complex but become less customizable. On-premise networks give you more direct access to logs and incident details. All of these trade-offs should be strongly considered when differentiating between products.

Which network monitoring app is best for medium-sized enterprises?

For medium-sized enterprises, in order to find the best networking monitoring app depends on your business goals. Some interesting features to look at are: AIOps Platforms, Application Performance Monitoring, Cloud Infrastructure Monitoring, and Log Monitoring. Here are a few popular options for you:

  • Entuity provides comprehensive real-time visibility and actionable insights into your on-prem, cloud, and hybrid infrastructures. It's designed to help organizations proactively monitor and optimize network performance, enhance security, and maximize resource efficiency. Entuity is tailored for enterprises aiming to streamline operations and ensure seamless connectivity.
  • BackBox focuses on network device automation and security, making it suitable for complex multi-vendor environments. It offers over 3,000 pre-built automation tools, reducing manual errors and improving operational efficiency. It's equipped to handle challenges like rapid vulnerability patching and streamlining network configuration management.

What's the leading network monitoring software for business use?

There isn't a "one size fits all" leading software for networking monitoring software. However, here are some popular choices that businesses use for network monitoring solutions: 

  • LogicMonitor - Offers hybrid observability powered by AI, providing operational visibility and predictability across on-prem and multi-cloud environments.
  • Dynatrace - Provides unified platform for broad and deep observability, enabling cloud operations automation and secure software delivery.
  • Datadog - A comprehensive monitoring, security, and analytics platform for infrastructure, application performance, and log management.
  • ThousandEyes  - Empowers organizations with visibility across every network, enabling proactive issues detection and resolution.
  • Microsoft System Center - Delivers unified management for cloud platforms and IT operations, facilitating fast time-to-value.