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Best Patch Management Software for Medium-Sized Businesses

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Patch Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Patch Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Patch Management category.

In addition to qualifying for inclusion in the Patch Management Software category, to qualify for inclusion in the Medium-Sized Business Patch Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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29 Listings in Patch Management Available
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NinjaOne
(3,082)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Patch Management software
View top Consulting Services for NinjaOne
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
    • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,524
    Features
    972
    Automation
    929
    Remote Access
    910
    Customer Support
    863
    Cons
    Missing Features
    798
    Feature Issues
    362
    Improvement Needed
    351
    Limited Features
    338
    Needs Improvement
    320
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Admin
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,371 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,921 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides a dashboard for managing and monitoring devices, automating tasks, and offering remote support.
  • Users frequently mention the ease of use, the ability to automate tasks, the convenience of having all tools in one place, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues with the speed of adapting new features, limited reporting capabilities, occasional instability of the remote access tool, and the need for more third-party integrations as areas for improvement.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,524
Features
972
Automation
929
Remote Access
910
Customer Support
863
Cons
Missing Features
798
Feature Issues
362
Improvement Needed
351
Limited Features
338
Needs Improvement
320
View All Pros and Cons
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Admin
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,371 Twitter followers
LinkedIn® Page
www.linkedin.com
1,921 employees on LinkedIn®
ManageEngine Endpoint Central
(996)4.4 out of 5
9th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$0 Suitable for SMBs
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    332
    Patch Management
    275
    Features
    221
    Software Deployment
    185
    Remote Access
    168
    Cons
    Missing Features
    105
    Feature Issues
    86
    Complexity
    70
    Patching Issues
    66
    Learning Curve
    63
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
332
Patch Management
275
Features
221
Software Deployment
185
Remote Access
168
Cons
Missing Features
105
Feature Issues
86
Complexity
70
Patching Issues
66
Learning Curve
63
View All Pros and Cons
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.4
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,905 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®

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Action1
(695)4.9 out of 5
1st Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Manufacturing
    Market Segment
    • 56% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Action1 is a patch management tool that provides insights on network endpoints, enables remote monitoring, and allows for software deployment and updates.
    • Reviewers appreciate the product's simplicity, ease of use, and the ability to automate the update process, as well as its extensive database of applications and the option to request additional features.
    • Users reported issues with the customer support responsiveness, the lack of a user-friendly interface for creating new reports, and difficulties with deploying agents remotely and running scripts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Action1 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    302
    Patch Management
    282
    Software Deployment
    188
    Automation
    181
    Easy Deployment
    167
    Cons
    Missing Features
    133
    Remote Access Issues
    89
    Feature Limitations
    60
    Improvement Needed
    47
    Feature Issues
    44
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Action1 features and usability ratings that predict user satisfaction
    9.6
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.8
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Action1
    Company Website
    Year Founded
    2018
    HQ Location
    Houston, Texas
    Twitter
    @Action1corp
    548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Manufacturing
Market Segment
  • 56% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Action1 is a patch management tool that provides insights on network endpoints, enables remote monitoring, and allows for software deployment and updates.
  • Reviewers appreciate the product's simplicity, ease of use, and the ability to automate the update process, as well as its extensive database of applications and the option to request additional features.
  • Users reported issues with the customer support responsiveness, the lack of a user-friendly interface for creating new reports, and difficulties with deploying agents remotely and running scripts.
Action1 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
302
Patch Management
282
Software Deployment
188
Automation
181
Easy Deployment
167
Cons
Missing Features
133
Remote Access Issues
89
Feature Limitations
60
Improvement Needed
47
Feature Issues
44
View All Pros and Cons
Action1 features and usability ratings that predict user satisfaction
9.6
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.8
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Action1
Company Website
Year Founded
2018
HQ Location
Houston, Texas
Twitter
@Action1corp
548 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
Datto RMM
(712)4.5 out of 5
8th Easiest To Use in Patch Management software
View top Consulting Services for Datto RMM
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

    Users
    • Owner
    • IT Technician
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 63% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto RMM is a remote monitoring and management tool that provides automation, integration, and endpoint management capabilities.
    • Reviewers like the intuitive interface, powerful automation policies, and the ability to easily manage endpoints at scale, with many praising its seamless integration with other products and its robust automation capabilities.
    • Users experienced issues with the web remote feature being temperamental, slow response from support, and some found the user interface to be outdated and unintuitive, with some workflows requiring extra clicks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto RMM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    333
    Features
    184
    Automation
    153
    Integrations
    146
    Remote Access
    144
    Cons
    Remote Access Issues
    126
    Feature Issues
    113
    Missing Features
    110
    Slow Performance
    87
    Needs Improvement
    75
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto RMM features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,638 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

Users
  • Owner
  • IT Technician
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 63% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto RMM is a remote monitoring and management tool that provides automation, integration, and endpoint management capabilities.
  • Reviewers like the intuitive interface, powerful automation policies, and the ability to easily manage endpoints at scale, with many praising its seamless integration with other products and its robust automation capabilities.
  • Users experienced issues with the web remote feature being temperamental, slow response from support, and some found the user interface to be outdated and unintuitive, with some workflows requiring extra clicks.
Datto RMM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
333
Features
184
Automation
153
Integrations
146
Remote Access
144
Cons
Remote Access Issues
126
Feature Issues
113
Missing Features
110
Slow Performance
87
Needs Improvement
75
View All Pros and Cons
Datto RMM features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,541 Twitter followers
LinkedIn® Page
www.linkedin.com
5,638 employees on LinkedIn®
ESET PROTECT
(918)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Patch Management software
View top Consulting Services for ESET PROTECT
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ESET PROTECT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    173
    Security
    155
    Protection
    140
    Cybersecurity Protection
    104
    Features
    96
    Cons
    Learning Curve
    46
    Difficult Configuration
    41
    Expensive
    40
    Not User-Friendly
    34
    Slow Performance
    30
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ESET PROTECT features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.9
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ESET
    Company Website
    Year Founded
    1992
    HQ Location
    Bratislava, Slovak Republic
    Twitter
    @ESET
    284,177 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,922 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Expe

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Small-Business
  • 45% Mid-Market
ESET PROTECT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
173
Security
155
Protection
140
Cybersecurity Protection
104
Features
96
Cons
Learning Curve
46
Difficult Configuration
41
Expensive
40
Not User-Friendly
34
Slow Performance
30
View All Pros and Cons
ESET PROTECT features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.9
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
9.0
Ease of Use
Average: 8.8
Seller Details
Seller
ESET
Company Website
Year Founded
1992
HQ Location
Bratislava, Slovak Republic
Twitter
@ESET
284,177 Twitter followers
LinkedIn® Page
www.linkedin.com
1,922 employees on LinkedIn®
Acronis Cyber Protect Cloud
(1,201)4.7 out of 5
5th Easiest To Use in Patch Management software
View top Consulting Services for Acronis Cyber Protect Cloud
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 71% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Acronis Cyber Protect Cloud is a platform that integrates backup, cybersecurity, and disaster recovery into one solution, offering data protection, anti-malware, patch management, and remote monitoring.
    • Reviewers frequently mention the convenience of having all these features in one platform, praising its ease of use, centralized management, and the peace of mind it provides with its robust data protection and proactive threat detection.
    • Users reported issues with the platform being resource-intensive on lower-end systems, a complex initial setup, delayed response times from the web console, and high pricing for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acronis Cyber Protect Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    190
    Backup Solutions
    181
    Backup Ease
    140
    Reliability
    130
    Protection
    127
    Cons
    Slow Performance
    59
    Poor Customer Support
    47
    Expensive
    43
    Complexity
    34
    Lack of Clarity
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acronis
    Company Website
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    95,449 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,902 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 71% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Acronis Cyber Protect Cloud is a platform that integrates backup, cybersecurity, and disaster recovery into one solution, offering data protection, anti-malware, patch management, and remote monitoring.
  • Reviewers frequently mention the convenience of having all these features in one platform, praising its ease of use, centralized management, and the peace of mind it provides with its robust data protection and proactive threat detection.
  • Users reported issues with the platform being resource-intensive on lower-end systems, a complex initial setup, delayed response times from the web console, and high pricing for smaller businesses.
Acronis Cyber Protect Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
190
Backup Solutions
181
Backup Ease
140
Reliability
130
Protection
127
Cons
Slow Performance
59
Poor Customer Support
47
Expensive
43
Complexity
34
Lack of Clarity
33
View All Pros and Cons
Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.8
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Acronis
Company Website
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
95,449 Twitter followers
LinkedIn® Page
www.linkedin.com
1,902 employees on LinkedIn®
Patch My PC
(710)4.8 out of 5
Optimized for quick response
2nd Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directl

    Users
    • System Administrator
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 53% Enterprise
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Patch My PC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    118
    Customer Support
    102
    Ease of Use
    66
    Time-saving
    51
    Easy Deployment
    46
    Cons
    Missing Features
    36
    Needs Improvement
    14
    Mac Support
    11
    Lack of Cloud Support
    9
    Learning Curve
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Patch My PC features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 8.9
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Quality of Support
    Average: 8.8
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Patch My PC
    Company Website
    Year Founded
    2011
    HQ Location
    Castle Rock, US
    Twitter
    @PatchMyPC
    7,802 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directl

Users
  • System Administrator
  • Systems Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 53% Enterprise
  • 44% Mid-Market
Patch My PC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
118
Customer Support
102
Ease of Use
66
Time-saving
51
Easy Deployment
46
Cons
Missing Features
36
Needs Improvement
14
Mac Support
11
Lack of Cloud Support
9
Learning Curve
9
View All Pros and Cons
Patch My PC features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 8.9
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.7
Quality of Support
Average: 8.8
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Patch My PC
Company Website
Year Founded
2011
HQ Location
Castle Rock, US
Twitter
@PatchMyPC
7,802 Twitter followers
LinkedIn® Page
www.linkedin.com
146 employees on LinkedIn®
Automox
(278)4.5 out of 5
Optimized for quick response
10th Easiest To Use in Patch Management software
View top Consulting Services for Automox
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

    Users
    • Systems Administrator
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Automox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    105
    Automation
    78
    Ease of Use
    71
    Easy Deployment
    42
    Customer Support
    38
    Cons
    Access Issues
    18
    Slow Performance
    18
    Missing Features
    16
    Needs Improvement
    16
    Poor Reporting
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Automox features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Automox
    Company Website
    Year Founded
    2015
    HQ Location
    Boulder, CO
    Twitter
    @Automox
    888 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    227 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automox is the IT automation platform for modern organizations. Next-generation human-controlled automation empowers IT professionals to prove vulnerabilities are fixed, slash cost and complexity, win

Users
  • Systems Administrator
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Mid-Market
  • 21% Enterprise
Automox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
105
Automation
78
Ease of Use
71
Easy Deployment
42
Customer Support
38
Cons
Access Issues
18
Slow Performance
18
Missing Features
16
Needs Improvement
16
Poor Reporting
16
View All Pros and Cons
Automox features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Automox
Company Website
Year Founded
2015
HQ Location
Boulder, CO
Twitter
@Automox
888 Twitter followers
LinkedIn® Page
www.linkedin.com
227 employees on LinkedIn®
Red Hat Ansible Automation Platform
(372)4.6 out of 5
Save to My Lists
Entry Level Price:$5,000 per year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    102
    Ease of Use
    96
    Automation Efficiency
    80
    Ansible Playbooks
    51
    Task Automation
    50
    Cons
    Learning Curve
    30
    Complexity
    29
    Learning Difficulty
    29
    Missing Features
    25
    Complex Setup
    24
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Ease of Admin
    Average: 8.9
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Quality of Support
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Red Hat
    Company Website
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    297,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,586 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 35% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
102
Ease of Use
96
Automation Efficiency
80
Ansible Playbooks
51
Task Automation
50
Cons
Learning Curve
30
Complexity
29
Learning Difficulty
29
Missing Features
25
Complex Setup
24
View All Pros and Cons
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Ease of Admin
Average: 8.9
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.3
Quality of Support
Average: 8.8
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Red Hat
Company Website
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
297,610 Twitter followers
LinkedIn® Page
www.linkedin.com
19,586 employees on LinkedIn®
Atera
(891)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Patch Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
    • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
    • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    481
    Features
    310
    Automation
    257
    Remote Access
    220
    Customer Support
    216
    Cons
    Missing Features
    232
    Limited Features
    158
    Feature Issues
    118
    Improvement Needed
    98
    Expensive
    80
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atera features and usability ratings that predict user satisfaction
    9.0
    Ease of Admin
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,670 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is a comprehensive IT management platform that combines remote monitoring, patch management, ticketing, and operational automation for efficient IT operations.
  • Reviewers appreciate Atera's user-friendly interface, robust feature set including AI tools, and its ability to streamline and automate tasks, making it a valuable tool for IT teams.
  • Users mentioned occasional performance issues, limitations in custom reporting and patch approval process, and a desire for more advanced features in lower-tier plans.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
481
Features
310
Automation
257
Remote Access
220
Customer Support
216
Cons
Missing Features
232
Limited Features
158
Feature Issues
118
Improvement Needed
98
Expensive
80
View All Pros and Cons
Atera features and usability ratings that predict user satisfaction
9.0
Ease of Admin
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,670 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®
PDQ Connect
(114)4.7 out of 5
4th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Connect keeps your Windows devices patched and secure, no matter where they are — no VPN required. Take full control of your fleet while reducing tedious, repetitive tasks. Free time looks good on

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Primary/Secondary Education
    • Information Technology and Services
    Market Segment
    • 73% Mid-Market
    • 18% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • PDQ Connect is a cloud-based endpoint management system that allows IT teams to manage, patch, deploy, and monitor remote devices without the need for a VPN or direct network connection.
    • Reviewers appreciate PDQ Connect's intuitive interface, efficient software deployment, and the ability to manage remote endpoints seamlessly, highlighting its usefulness in distributed work environments and its responsive customer support.
    • Reviewers noted some limitations with PDQ Connect, such as the lack of a proper folder structure for organizing devices, occasional lag in device status updates, and the need for more advanced install logic and detailed reporting capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PDQ Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Deployment
    46
    Software Deployment
    26
    Customer Support
    19
    Ease of Use
    18
    Easy Setup
    16
    Cons
    Feature Limitations
    10
    Missing Features
    6
    Slow Performance
    5
    Connection Issues
    4
    Remote Access Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PDQ Connect features and usability ratings that predict user satisfaction
    9.4
    Ease of Admin
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    989 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    303 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Connect keeps your Windows devices patched and secure, no matter where they are — no VPN required. Take full control of your fleet while reducing tedious, repetitive tasks. Free time looks good on

Users
  • IT Manager
  • Systems Administrator
Industries
  • Primary/Secondary Education
  • Information Technology and Services
Market Segment
  • 73% Mid-Market
  • 18% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • PDQ Connect is a cloud-based endpoint management system that allows IT teams to manage, patch, deploy, and monitor remote devices without the need for a VPN or direct network connection.
  • Reviewers appreciate PDQ Connect's intuitive interface, efficient software deployment, and the ability to manage remote endpoints seamlessly, highlighting its usefulness in distributed work environments and its responsive customer support.
  • Reviewers noted some limitations with PDQ Connect, such as the lack of a proper folder structure for organizing devices, occasional lag in device status updates, and the need for more advanced install logic and detailed reporting capabilities.
PDQ Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Deployment
46
Software Deployment
26
Customer Support
19
Ease of Use
18
Easy Setup
16
Cons
Feature Limitations
10
Missing Features
6
Slow Performance
5
Connection Issues
4
Remote Access Issues
4
View All Pros and Cons
PDQ Connect features and usability ratings that predict user satisfaction
9.4
Ease of Admin
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
989 Twitter followers
LinkedIn® Page
www.linkedin.com
303 employees on LinkedIn®
Kaseya VSA
(322)4.1 out of 5
Optimized for quick response
13th Easiest To Use in Patch Management software
View top Consulting Services for Kaseya VSA
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
    • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
    • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Automation
    17
    Features
    13
    Remote Access
    13
    Patch Management
    10
    Cons
    Missing Features
    13
    Improvement Needed
    9
    Connectivity Issues
    8
    Feature Issues
    8
    Remote Access Issues
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kaseya VSA features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.9
    7.8
    Has the product been a good partner in doing business?
    Average: 9.0
    7.4
    Quality of Support
    Average: 8.8
    7.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,541 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,638 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA is a product that allows users to manage IT tasks from one place, including endpoint management, server patches, remote connection, and automation tasks.
  • Reviewers appreciate the product's ease of use, its ability to automate tasks with workflows and scripts, and the seamless integration of software applications, which makes day-to-day IT tasks more efficient.
  • Users mentioned issues such as slow loading times for individual computers, difficulties in updating from previous software versions, occasional website downtime, and a lack of direct file transfer methods.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Automation
17
Features
13
Remote Access
13
Patch Management
10
Cons
Missing Features
13
Improvement Needed
9
Connectivity Issues
8
Feature Issues
8
Remote Access Issues
6
View All Pros and Cons
Kaseya VSA features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.9
7.8
Has the product been a good partner in doing business?
Average: 9.0
7.4
Quality of Support
Average: 8.8
7.7
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,541 Twitter followers
LinkedIn® Page
www.linkedin.com
5,638 employees on LinkedIn®
ManageEngine Patch Manager Plus
(182)4.5 out of 5
15th Easiest To Use in Patch Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine Patch Manager Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Patch Management
    15
    Ease of Use
    11
    Patching Efficiency
    10
    Automation
    7
    Time-saving
    5
    Cons
    Patching Issues
    10
    Missing Features
    3
    Access Issues
    2
    Configuration Issues
    2
    Installation Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
    9.1
    Ease of Admin
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ManageEngine
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    549 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Patch Manager scans endpoints to detect missing patches, tests patches before deployment to mitigate security risks automates patch deployment to OS and 3rd party applications, audits and

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
ManageEngine Patch Manager Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Patch Management
15
Ease of Use
11
Patching Efficiency
10
Automation
7
Time-saving
5
Cons
Patching Issues
10
Missing Features
3
Access Issues
2
Configuration Issues
2
Installation Issues
2
View All Pros and Cons
ManageEngine Patch Manager Plus features and usability ratings that predict user satisfaction
9.1
Ease of Admin
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
ManageEngine
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,905 Twitter followers
LinkedIn® Page
www.linkedin.com
549 employees on LinkedIn®
Pulseway
(115)4.6 out of 5
11th Easiest To Use in Patch Management software
Save to My Lists
Entry Level Price:from $39 Tier based pr...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 55% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pulseway Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    36
    Features
    29
    Intuitive
    20
    Remote Access
    19
    Cons
    Missing Features
    21
    Limited Features
    12
    Needs Improvement
    12
    Feature Issues
    11
    Lacking Features
    11
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pulseway features and usability ratings that predict user satisfaction
    9.3
    Ease of Admin
    Average: 8.9
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MMSoft Design
    Year Founded
    2011
    HQ Location
    Dublin, Ireland
    Twitter
    @pulsewayapp
    6,141 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with featu

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 55% Small-Business
  • 39% Mid-Market
Pulseway Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
36
Features
29
Intuitive
20
Remote Access
19
Cons
Missing Features
21
Limited Features
12
Needs Improvement
12
Feature Issues
11
Lacking Features
11
View All Pros and Cons
Pulseway features and usability ratings that predict user satisfaction
9.3
Ease of Admin
Average: 8.9
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Quality of Support
Average: 8.8
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
MMSoft Design
Year Founded
2011
HQ Location
Dublin, Ireland
Twitter
@pulsewayapp
6,141 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
Splashtop Remote Support
(222)4.8 out of 5
Optimized for quick response
12th Easiest To Use in Patch Management software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Splashtop Remote Support is a tool for IT professionals and help desk teams, allowing technicians to connect to devices with or without user presence for maintenance or troubleshooting, but lacks a native ticketing system.
    • Users like the ease of use, high performance, and robust security features of Splashtop Remote Support, appreciating its seamless integration with external platforms and its ability to handle multiple help requests at a time.
    • Users reported limitations with subscription tiers affecting file transfer capabilities, issues with multiple screened clients, and an update process that can sometimes interrupt a session or prompt for updates at inconvenient times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Splashtop Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Remote Access
    31
    Remote Support
    21
    Remote Control
    18
    Simple
    17
    Cons
    Remote Access Issues
    9
    Connectivity Issues
    6
    Missing Features
    6
    Limited Functionality
    5
    Login Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Splashtop Remote Support features and usability ratings that predict user satisfaction
    9.5
    Ease of Admin
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.8
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Splashtop Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Cupertino, CA
    Twitter
    @splashtop
    5,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    338 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, ef

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Splashtop Remote Support is a tool for IT professionals and help desk teams, allowing technicians to connect to devices with or without user presence for maintenance or troubleshooting, but lacks a native ticketing system.
  • Users like the ease of use, high performance, and robust security features of Splashtop Remote Support, appreciating its seamless integration with external platforms and its ability to handle multiple help requests at a time.
  • Users reported limitations with subscription tiers affecting file transfer capabilities, issues with multiple screened clients, and an update process that can sometimes interrupt a session or prompt for updates at inconvenient times.
Splashtop Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Remote Access
31
Remote Support
21
Remote Control
18
Simple
17
Cons
Remote Access Issues
9
Connectivity Issues
6
Missing Features
6
Limited Functionality
5
Login Issues
5
View All Pros and Cons
Splashtop Remote Support features and usability ratings that predict user satisfaction
9.5
Ease of Admin
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.8
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Splashtop Inc.
Company Website
Year Founded
2006
HQ Location
Cupertino, CA
Twitter
@splashtop
5,279 Twitter followers
LinkedIn® Page
www.linkedin.com
338 employees on LinkedIn®
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