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At a Glance
Market Segments
Mid-Market (48.2% of reviews)
Small-Business (70.4% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free
Confluence
Star Rating
(4,069)4.1 out of 5
Market Segments
Mid-Market (48.2% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansNotion
Star Rating
(8,203)4.6 out of 5
Market Segments
Small-Business (70.4% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in Knowledge Sharing with a score of 9.1, as reviewers mention its robust collaborative features that facilitate team communication and documentation. In contrast, Notion, while still strong, scores slightly lower at 8.8, with users noting that its flexibility can sometimes lead to information being less organized.
- Reviewers mention that Confluence's Content Editor is highly rated at 8.7, with users appreciating its rich formatting options and integration with other Atlassian tools. Notion, scoring 8.4, is praised for its simplicity and ease of use, but some users feel it lacks the depth of features found in Confluence's editor.
- Users on G2 highlight that Confluence's Versioning and Version History feature scores an impressive 8.8, allowing teams to track changes effectively. Notion, with a score of 8.0, has version history but users report it can be less intuitive, making it harder to navigate past versions.
- Reviewers mention that Confluence shines in Permissions management with a score of 8.6, providing granular control over user access. Notion, scoring 8.0, offers permissions but users say it can be less straightforward, especially for larger teams needing complex access levels.
- Users say that Confluence's Quality of Support is rated at 8.0, with many reviewers appreciating the responsiveness of the support team. Notion, however, scores higher at 8.5, with users reporting that they receive timely and helpful assistance, enhancing their overall experience.
- G2 users report that Confluence's Product Direction is rated at 7.4, with some reviewers expressing concerns about the pace of new feature releases. In contrast, Notion scores significantly higher at 9.5, with users praising its frequent updates and commitment to user feedback, making it feel more aligned with their needs.
Pricing
Entry-Level Pricing
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
Free Trial
Confluence
Free Trial is available
Notion
Free Trial is available
Ratings
Meets Requirements
8.5
3,479
8.8
6,660
Ease of Use
8.0
3,508
8.3
6,786
Ease of Setup
8.2
1,016
8.2
2,878
Ease of Admin
8.0
806
8.5
1,611
Quality of Support
8.0
2,352
8.5
4,713
Has the product been a good partner in doing business?
8.4
726
8.9
1,487
Product Direction (% positive)
7.5
3,423
9.5
6,731
Features by Category
Tasks
Not enough data
8.7
3486
Not enough data
8.3
3422
Not enough data
8.6
3504
Not enough data
8.9
3609
Not enough data
7.7
2895
Not enough data
7.4
2688
Not enough data
8.4
3408
Not enough data
7.5
3035
Projects
Not enough data
8.8
3316
Not enough data
8.3
2947
Not enough data
7.4
2365
Not enough data
8.1
3159
Not enough data
8.5
3068
Not enough data
7.4
2424
Not enough data
7.8
2539
Not enough data
8.3
3235
Not enough data
7.2
2193
Not enough data
7.5
2455
Not enough data
7.7
2358
Resource Management
Not enough data
7.9
2622
Not enough data
7.8
2684
Not enough data
7.9
2951
Project Monitoring
Not enough data
7.7
2245
Not enough data
7.6
2301
Not enough data
8.2
2896
Generative AI
Not enough data
7.7
1178
Not enough data
7.9
1174
Agentic AI - Project Management
Not enough data
6.7
495
Not enough data
7.0
492
Not enough data
6.9
493
Not enough data
6.9
491
Not enough data
7.2
492
Not enough data
6.6
489
Not enough data
6.8
489
Core Conversational Capabilities - AI Chatbots
Not enough data
8.1
26
Not enough data
8.3
27
Not enough data
8.0
27
Data
Not enough data
8.0
190
Not enough data
7.9
187
Interaction
Not enough data
7.5
186
Not enough data
8.0
192
Not enough data
8.1
192
Not enough data
8.0
188
Not enough data
8.2
189
Task & Flow Management - AI Chatbots
Not enough data
7.9
25
Not enough data
7.6
25
Learning
Not enough data
8.0
188
Not enough data
7.3
182
Deployment & Embedding - AI Chatbots
Not enough data
6.8
21
Not enough data
6.6
21
Content Generation
Not enough data
7.8
184
Not enough data
7.9
183
Admin & Configuration - AI Chatbots
Not enough data
7.2
21
System
Not enough data
7.1
180
Not enough data
7.8
184
Not enough data
7.7
182
Not enough data
7.8
185
Agentic AI - AI Chatbots
Not enough data
7.5
120
Not enough data
7.6
119
Not enough data
7.5
118
Not enough data
7.6
120
Not enough data
7.9
120
Not enough data
7.4
116
Not enough data
7.3
121
Monitoring & Improvement - AI Chatbots
Not enough data
8.0
21
Reliability & Safety - AI Chatbots
Not enough data
8.3
21
Grammar
Not enough data
8.5
3366
Not enough data
8.3
3155
Not enough data
8.6
3321
Formatting
Not enough data
7.2
2100
Not enough data
8.0
2881
Not enough data
7.0
2104
Content
Not enough data
8.2
2957
Not enough data
8.4
3204
Not enough data
7.8
2359
Product Type
Not enough data
8.4
2596
Not enough data
7.4
1967
Generative AI
Not enough data
8.2
955
Not enough data
8.4
961
Knowledge Pages
8.5
700
8.3
3406
8.4
683
8.0
2820
8.8
703
8.0
2943
8.3
604
Feature Not Available
7.8
389
6.8
2362
8.7
440
8.3
3074
Knowledge Dissemination
8.3
622
Feature Not Available
8.6
704
8.0
2898
9.1
746
8.7
3286
8.6
730
7.8
3152
8.1
427
8.0
2886
7.8
378
7.4
2594
8.8
423
8.6
3141
8.3
400
7.6
2600
8.5
400
7.9
2676
Agentic AI - Knowledge Base
7.5
139
7.2
712
7.4
138
7.4
716
7.4
137
6.9
710
Login Options
9.1
17
Not enough data
7.8
15
Not enough data
Productivity
7.3
15
Not enough data
7.2
15
Not enough data
7.8
17
Not enough data
6.9
15
Not enough data
7.9
16
Not enough data
Customization
7.9
15
Not enough data
9.1
15
Not enough data
8.1
15
Not enough data
Agentic AI - Unified Workspaces
6.5
14
Not enough data
7.1
14
Not enough data
Compatibility
Not enough data
7.7
286
Not enough data
7.7
284
Not enough data
7.2
276
Agentic AI - Enterprise Search Software
Not enough data
7.0
141
Not enough data
6.9
141
Not enough data
7.1
141
Not enough data
6.9
137
Not enough data
6.7
136
Not enough data
6.8
138
Search Queries
Not enough data
7.7
287
Not enough data
7.6
279
Not enough data
7.3
278
Not enough data
7.6
280
Not enough data
8.0
286
AI powered search - Enterprise Search Software
Not enough data
7.4
70
Not enough data
7.0
70
Not enough data
6.9
70
Functionality
Not enough data
8.0
282
Not enough data
7.2
283
Not enough data
7.6
282
Compatibility - Enterprise Search Software
Not enough data
7.5
71
Not enough data
7.3
71
Not enough data
7.0
69
Functionality - Enterprise Search Software
Not enough data
7.5
68
Not enough data
7.1
67
Not enough data
7.1
67
Search Queries - Enterprise Search Software
Not enough data
7.4
64
Not enough data
7.4
66
Not enough data
7.6
66
Not enough data
7.3
65
Automation
8.8
23
Not enough data
8.9
21
Not enough data
8.9
22
Not enough data
Administration
8.9
22
Not enough data
8.7
22
Not enough data
9.2
22
Not enough data
Project management
8.7
21
Not enough data
8.7
21
Not enough data
8.6
22
Not enough data
8.7
22
Not enough data
8.7
21
Not enough data
8.0
21
Not enough data
8.3
22
Not enough data
Workload
7.9
21
Not enough data
8.4
21
Not enough data
8.5
22
Not enough data
8.4
21
Not enough data
Communication & Collaboration
8.5
22
Not enough data
9.6
22
Not enough data
9.3
22
Not enough data
Cost Management
8.0
21
Not enough data
7.6
21
Not enough data
7.9
21
Not enough data
Integration
8.2
22
Not enough data
8.0
22
Not enough data
7.9
21
Not enough data
Generative AI
8.1
22
Not enough data
8.0
22
Not enough data
Agentic AI - Work Management
7.3
21
Not enough data
7.3
21
Not enough data
7.5
21
Not enough data
8.0
20
Not enough data
Communication
6.9
32
Not enough data
8.5
34
Not enough data
7.9
30
Not enough data
8.2
34
Not enough data
8.3
31
Not enough data
Content & Documents
9.3
33
Not enough data
9.1
34
Not enough data
8.6
34
Not enough data
9.2
34
Not enough data
Controls
8.4
31
Not enough data
8.9
30
Not enough data
8.9
32
Not enough data
7.9
30
Not enough data
8.1
30
Not enough data
Project Management
8.2
32
Not enough data
8.3
32
Not enough data
8.8
31
Not enough data
8.9
30
Not enough data
Remote Collaboration
9.3
30
Not enough data
8.7
31
Not enough data
8.8
31
Not enough data
6.7
30
Not enough data
Generative AI
7.7
31
Not enough data
8.0
31
Not enough data
Agentic AI - Project Collaboration
7.1
30
Not enough data
7.4
30
Not enough data
Management and Discovery - IT Documentation
8.3
156
Not enough data
8.5
157
Not enough data
8.5
155
Not enough data
Operations - IT Documentation
8.5
153
Not enough data
7.9
154
Not enough data
8.2
151
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.7
357
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Confluence and Notion are categorized as Knowledge Base
Unique Categories
Confluence is categorized as Project Collaboration, Unified Workspaces, Work Management, and IT Documentation
Notion is categorized as AI Writing Assistant, Note-Taking Software, Project Management, Enterprise Search Software, and AI Chatbots
Reviews
Reviewers' Company Size
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
20.9%
Information Technology and Services
19.7%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Computer Software
13.6%
Information Technology and Services
10.9%
Marketing and Advertising
7.1%
Higher Education
7.1%
Financial Services
4.5%
Other
56.9%
Most Helpful Reviews
Confluence
Most Helpful Favorable Review
Verified User in Computer Software
I like a lot of the macros offered and make use of several of them (I think we also have a few extra ones). I also like how you can integrate portions of JIRA and Balsamiq, using the macros, this comes in handy with my spec pages.
Most Helpful Critical Review
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Notion
Most Helpful Favorable Review
Meghan F.
Verified User
There's nothing I especially like about Notion that's not offered at a higher level by competitors.
Most Helpful Critical Review
Verified User in Construction
Support for chatgpt 4.0 model is preferred.
Verified User in Computer Software
I like a lot of the macros offered and make use of several of them (I think we also have a few extra ones). I also like how you can integrate portions of JIRA and Balsamiq, using the macros, this comes in handy with my spec pages.
Meghan F.
Verified User
There's nothing I especially like about Notion that's not offered at a higher level by competitors.
Collin C.
Verified User in Computer Software
Search is a pain. The more questions are asked in Q&A, the more difficult it becomes to find what you want, because it seems like questions are prioritized over stable doc pages. Search seems to default to "or" so searching for "product feature" will show...
Verified User in Construction
Support for chatgpt 4.0 model is preferred.
Discussions
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
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