Compare Guideline and Human Interest 
- Users report that Human Interest has a solid overall star rating of 4.3, while Guideline slightly edges ahead with a score of 4.5, indicating a more favorable reception among users.
- Reviewers mention that Human Interest is primarily favored by small businesses, accounting for 81.8% of reviews, but Guideline has an even stronger presence in this segment at 90.0%, suggesting it may be better tailored for small business needs.
- Users on G2 highlight the significant difference in entry-level pricing, with Human Interest starting at $120.00 compared to Guideline's more accessible $39.00, making Guideline a more budget-friendly option for startups.
- Reviewers mention that while both products meet requirements well, with Human Interest scoring 9.0 and Guideline at 9.2, Guideline's higher score indicates a slightly better alignment with user needs and expectations.
- Users say that the ease of use is a standout feature for Guideline, which scores 9.3 compared to Human Interest's 8.9, suggesting that Guideline may offer a more intuitive user experience, particularly for new users.
- G2 users report that the quality of support is better with Guideline, scoring 8.7 versus Human Interest's 8.3, indicating that users may find more responsive and helpful customer service with Guideline.
- $6,000 employee contribution limit*****
- No employer contributions
- Exempt from IRS testing
- Integration with 450+ leading payroll providers
- Flexible plan design including auto-enroll and safe harbor
- Automated administration and recordkeeping
I really like the breakdown for each pay period stating which money came from my paycheck and which money came from the employer. Also, the statements tab is very useful. I imagine having Guideline will make it very easy come tax time in 2020 -- very glad...
The new fee structure includes adding a percentage fee to the assets of our employees for the first time. The fact that they did not charge this fee to employees but instead only charged the employer simple fees was one of the reasons we initially chose...
I had been looking into a 401K company for our small nonprofit and I am very pleased I went with Human Interest. Everything has been straightforward and we receive frequent updates on the status on our employee investments. In addition, Human Interest works...
Easily the worst experience I've ever had with a benefits and/or 401K services company of any kind. No amount of slick interface can make up for gross incompetence in handling our company's account. I'm writing this review amid an issue where they have...
I really like the breakdown for each pay period stating which money came from my paycheck and which money came from the employer. Also, the statements tab is very useful. I imagine having Guideline will make it very easy come tax time in 2020 -- very glad...
I had been looking into a 401K company for our small nonprofit and I am very pleased I went with Human Interest. Everything has been straightforward and we receive frequent updates on the status on our employee investments. In addition, Human Interest works...
The new fee structure includes adding a percentage fee to the assets of our employees for the first time. The fact that they did not charge this fee to employees but instead only charged the employer simple fees was one of the reasons we initially chose...
Easily the worst experience I've ever had with a benefits and/or 401K services company of any kind. No amount of slick interface can make up for gross incompetence in handling our company's account. I'm writing this review amid an issue where they have...
