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Compare Mattermost and Rocket.Chat 
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At a Glance
Market Segments
Mid-Market (36.6% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
$0.00
Free With One-Time Purchase
Mattermost
Star Rating
(348)4.3 out of 5
Market Segments
Mid-Market (36.6% of reviews)
Entry-Level Pricing
$0.00
Browse all 3 pricing plansRocket.Chat
Star Rating
(338)4.2 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mattermost excels in HIPAA Compliance, with a perfect score of 10.0 for Operating Systems and high ratings for User Authorization and Compliant Texting, making it a preferred choice for healthcare organizations. In contrast, Rocket.Chat's compliance features are less robust, with lower scores in similar categories.
- Reviewers mention that Mattermost's Web Application is rated highly at 9.0, providing a seamless user experience, while Rocket.Chat matches this score but falls short in mobile application ratings, where Mattermost leads with an 8.1 compared to Rocket.Chat's 7.8.
- G2 users highlight Mattermost's superior File Sharing capabilities, scoring 8.7, which is slightly better than Rocket.Chat's 8.6. This feature is crucial for teams that rely on efficient document collaboration.
- Users on G2 report that Mattermost's Audio Conferencing feature is rated 8.0, outperforming Rocket.Chat's 7.8, indicating a more reliable experience for voice communication during meetings.
- Reviewers mention that Mattermost's Generative AI Text Generation feature scores 9.3, providing advanced capabilities for content creation, while Rocket.Chat's similar feature is rated slightly lower at 9.2, suggesting Mattermost offers a more powerful tool for users needing AI assistance.
- Users say that Mattermost's Task Ranking feature is rated 9.8, which is significantly higher than Rocket.Chat's offerings, indicating that Mattermost provides better tools for prioritizing tasks and enhancing productivity.
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
Mattermost
Free Trial is available
Rocket.Chat
Free Trial is available
Ratings
Meets Requirements
8.7
287
8.6
275
Ease of Use
8.8
292
8.7
282
Ease of Setup
8.2
82
8.2
125
Ease of Admin
8.2
67
8.3
119
Quality of Support
8.3
219
8.0
231
Has the product been a good partner in doing business?
9.0
56
8.2
107
Product Direction (% positive)
8.4
281
8.4
272
Features by Category
Business Instant Messaging
8.7
187
8.6
163
8.7
194
8.1
174
8.0
182
8.0
164
Business Instant Messaging
7.9
113
7.8
106
8.0
106
7.6
101
Business Instant Messaging
8.1
169
7.8
149
9.0
182
8.9
169
8.4
157
8.6
121
Generative AI - Business Instant Messaging
5.0
10
Not enough data
AI - Business Instant Messaging
5.2
10
Not enough data
6.3
9
Not enough data
4.6
9
Not enough data
5.9
9
Not enough data
Agentic AI - Business Instant Messaging
6.4
6
Not enough data
5.6
6
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Setup
8.9
18
Not enough data
9.2
18
Not enough data
8.4
18
Not enough data
8.9
18
Not enough data
Management
8.6
17
Not enough data
8.5
17
Not enough data
8.6
18
Not enough data
Generative AI
8.0
10
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Meeting Coordination
Not enough data
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Software Type
Not enough data
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.9
18
Not enough data
8.8
18
Not enough data
9.1
17
Not enough data
Planning
9.6
17
Not enough data
9.7
17
Not enough data
9.0
17
Not enough data
9.3
17
Not enough data
8.9
17
Not enough data
Workflow Management
8.9
17
Not enough data
8.9
17
Not enough data
9.3
16
Not enough data
8.8
16
Not enough data
Categories
Categories
Shared Categories
Mattermost and Rocket.Chat are categorized as Business Instant Messaging
Unique Categories
Mattermost is categorized as Product Management and Workflow Management
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Reviews
Reviewers' Company Size
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.1%
Computer Software
13.8%
Financial Services
4.5%
Internet
3.9%
Computer & Network Security
3.9%
Other
53.8%
Information Technology and Services
22.7%
Computer Software
14.3%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.6%
Most Helpful Reviews
Mattermost
Most Helpful Favorable Review
Roward J. V.
Verified User in Insurance
It brings the benefits of team communication to an entire enterprise simply, there are highs availabilities solutions. It adapts to changing the needs of users and regulations with enterprise-class compliance and an extremely large options. It deploys the...
Most Helpful Critical Review
Rebekah L.
Verified User in Professional Training & Coaching
At least when I used it, there was not the ability to video chat and share screens which would have been helpful. There was not a desktop interface for linux. Online status did not appear to always be accurate.
Rocket.Chat
Most Helpful Favorable Review
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Most Helpful Critical Review
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
Roward J. V.
Verified User in Insurance
It brings the benefits of team communication to an entire enterprise simply, there are highs availabilities solutions. It adapts to changing the needs of users and regulations with enterprise-class compliance and an extremely large options. It deploys the...
Albert S.
Verified User in Biotechnology
Unlike Slack, Rocket.Chat allows us to use our own servers. This is great to prevent data breaches and data being stored in the cloud somewhere.
Rebekah L.
Verified User in Professional Training & Coaching
At least when I used it, there was not the ability to video chat and share screens which would have been helpful. There was not a desktop interface for linux. Online status did not appear to always be accurate.
Serhii N.
Verified User
UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version
Discussions
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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