Webex Suite Features
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Basic Communication (6)
- Phone Calls 
- Enables users to place phone calls over the internet. 237 reviewers of Webex Suite have provided feedback on this feature. 
- Video Calls 
- Based on 223 Webex Suite reviews. Enables users to place video calls over the internet. 
- Instant Messaging 
- Enables users to send instant messages over the internet. This feature was mentioned in 204 Webex Suite reviews. 
- Screen Sharing 
- Enables users to share screens over the internet. This feature was mentioned in 251 Webex Suite reviews. 
- Conference Calls 
- Based on 252 Webex Suite reviews. Enables multiple users to make phone or video calls over the internet at once. 
- Desk-to-Desk Calls 
- Enables users to contact one anothers through mobile phones and landlines. 142 reviewers of Webex Suite have provided feedback on this feature. 
Advanced Features (3)
- Hold Music 
- Offers users the option to play music for contacts who are on hold. 130 reviewers of Webex Suite have provided feedback on this feature. 
- Automated Attendants 
- As reported in 131 Webex Suite reviews. Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. 
- VOiP Number 
- Offers users a unique number that can be dialed from anywhere. 175 reviewers of Webex Suite have provided feedback on this feature. 
Access (3)
- Software Pairing 
- Based on 158 Webex Suite reviews. Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. 
- Browser Extension 
- Based on 182 Webex Suite reviews. Allows users to download the tool along as an extension to their browser of choice. 
- Individual Download 
- Requires users download the software on its own. 174 reviewers of Webex Suite have provided feedback on this feature. 
Content Sharing (3)
- Video Streaming 
- Based on 973 Webex Suite reviews. Live streams audio and video from both teacher and student managed devices 
- Session Recording 
- Captures each session via a stream recording feature 954 reviewers of Webex Suite have provided feedback on this feature. 
- File Sharing 
- As reported in 934 Webex Suite reviews. The ability to share PowerPoints, images, and other file types 
Collaboration (9)
- Whiteboard 
- As reported in 891 Webex Suite reviews. Contains an interactive whiteboard for both student and teacher use 
- Hand Raising 
- Provides a hand raising feature for students that wish to ask questions or offer insight This feature was mentioned in 970 Webex Suite reviews. 
- Participation Controls 
- Teachers control participation permissions for students This feature was mentioned in 963 Webex Suite reviews. 
- Survey Tools 
- Creates online polls within the classroom environment This feature was mentioned in 869 Webex Suite reviews. 
- Screen Sharing 
- Permits screen sharing between the teacher and students This feature was mentioned in 992 Webex Suite reviews. 
- Integrated Communications 
- Integrates with outside communications software so its features can be used inside the application. 27 reviewers of Webex Suite have provided feedback on this feature. 
- Native Communications 
- As reported in 27 Webex Suite reviews. Provides native communication channels within the application. 
- Board Overview 
- Provides a map, table of contents, or overview that organizes a given workspace for easy nativagtion. 27 reviewers of Webex Suite have provided feedback on this feature. 
- Screen Sharing 
- As reported in 27 Webex Suite reviews. Allows users to share their screen within the application. 
Functionality (3)
- Technical Support 
- Live technical support available for all users This feature was mentioned in 874 Webex Suite reviews. 
- Live Chat 
- Text chat tools within the classroom 971 reviewers of Webex Suite have provided feedback on this feature. 
- Markup Tools 
- Ability to markup different media types within a session 876 reviewers of Webex Suite have provided feedback on this feature. 
Business Instant Messaging (6)
- File Sharing 
- Allows users to send and open various file types. 926 reviewers of Webex Suite have provided feedback on this feature. 
- Notifications 
- Notifies users when they have been contacted or tagged. 1030 reviewers of Webex Suite have provided feedback on this feature. 
- Search 
- As reported in 945 Webex Suite reviews. Message content search capability. 
- Mobile Application 
- Software can be accessed through a downloadable mobile application. 887 reviewers of Webex Suite have provided feedback on this feature. 
- Web Application 
- Software can be accessed through a downloadable desktop app or a cloud-based site. 948 reviewers of Webex Suite have provided feedback on this feature. 
- Integrations 
- As reported in 853 Webex Suite reviews. Application integrates with other outside software. 
Business Instant Messaging  (2)
- Audio Conferencing 
- As reported in 994 Webex Suite reviews. Allows users to communicate via audio call. 
- Video Conferencing 
- Allows users to communicate via video call. 935 reviewers of Webex Suite have provided feedback on this feature. 
Visual Tools (4)
- Whiteboarding 
- Provides a whiteboarding space or whiteboarding tools in the workspace. 57 reviewers of Webex Suite have provided feedback on this feature. 
- Annotations 
- Allows users to annotate other content posted in the workspace. 54 reviewers of Webex Suite have provided feedback on this feature. 
- Graphing 
- Based on 55 Webex Suite reviews. Auto-generates or allows users to create diagrams and graphs based on imported data. 
- Templates 
- Provides templates or template creation to organize workspaces. 56 reviewers of Webex Suite have provided feedback on this feature. 
Collaboration Tools (9)
- Simultaneous Screen Sharing 
- Based on 54 Webex Suite reviews. Allows multiple users to share their screen simultaneously. 
- Document Sharing 
- Based on 55 Webex Suite reviews. Allows users to share documents within the platform. 
- Availability Status 
- Based on 55 Webex Suite reviews. Allows users to set personal availability. 
- Mobile Application 
- Based on 53 Webex Suite reviews. Software is available as a downloadable mobile application. 
- Screen Sharing 
- Based on 10119 Webex Suite reviews and verified by the G2 Product R&D team. Able to share your desktop screen or an application with the rest of the conference. 
- Presentations 
- Based on 2925 Webex Suite reviews and verified by the G2 Product R&D team. Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. 
- Whiteboarding 
- Based on 2608 Webex Suite reviews and verified by the G2 Product R&D team. Provides a virtual whiteboard for collaborative use. 
- Live Chat 
- Based on 3151 Webex Suite reviews and verified by the G2 Product R&D team. Conferences have a text chat feature. 
- Hand Raising 
- Allows conference participants to notifiy conference hosts when they want to speak. This feature was mentioned in 3000 Webex Suite reviews. 
Office Customization (3)
- Office Decor 
- As reported in 55 Webex Suite reviews. Allows users to decorate their virtual office space. 
- Customized Floor Plans 
- Allows administrators to design their virtual office themselves. 54 reviewers of Webex Suite have provided feedback on this feature. 
- Personal Offices 
- Allows individual users to create personal offices within the virtual workspace. 52 reviewers of Webex Suite have provided feedback on this feature. 
Design Tools (5)
- Drawing 
- Allows users to draw on the whiteboard. 353 reviewers of Webex Suite have provided feedback on this feature. 
- Marker Colors 
- As reported in 352 Webex Suite reviews. Assigns or allows users to pick different colors to designate who is drawing. 
- Mind Mapping 
- Provides tools that design mind maps for brainstorming sessions. This feature was mentioned in 308 Webex Suite reviews. 
- Templates 
- Based on 315 Webex Suite reviews. Provides premade templates to organize the whiteboard. 
- Drag-and-Drop 
- Based on 331 Webex Suite reviews. Allows users to drag and drop images, videos, links, and other content onto the whiteboard. 
Communication Tools (2)
- Voting 
- Offers a built-in voting system. This feature was mentioned in 332 Webex Suite reviews. 
- Commenting 
- Based on 354 Webex Suite reviews. Allows users to annotate the whiteboard or comment on specific pieces of content on it. 
Integrations (2)
- CMS Integrations 
- Integrates with outside content management systems to save the whiteboard or pull content from. This feature was mentioned in 284 Webex Suite reviews. 
- Sharing 
- As reported in 352 Webex Suite reviews. Allows users to share or export whiteboards to other software. 
Software Offering (3)
- In-Browser 
- Product is available as an in-browser application. This feature was mentioned in 349 Webex Suite reviews. 
- Desktop App 
- Product is available as a downloadable desktop application. 386 reviewers of Webex Suite have provided feedback on this feature. 
- Mobile App 
- As reported in 371 Webex Suite reviews. Product is available as a mobile application. 
Conferencing Options (3)
- Group Live Chat 
- Based on 5247 Webex Suite reviews and verified by the G2 Product R&D team. Provides a live chat feed during a screen sharing session. 
- Audio Conferencing 
- Based on 5474 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via audio channels. 
- Video Conferencing 
- Based on 5388 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to communicate via video channels. 
Presenter Tools (4)
- Live Preview 
- Provides a live preview of what viewers are seeing in real-time. 4882 reviewers of Webex Suite have provided feedback on this feature. 
- Notifications Blocker 
- Based on 4239 Webex Suite reviews and verified by the G2 Product R&D team. Blocks notifications from other applications from appearing during a screen sharing session. 
- Remote Control 
- Based on 4593 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to give audience members control of cursors or tools on the shared screen. 
- Switch Presenter 
- Based on 5106 Webex Suite reviews and verified by the G2 Product R&D team. Allows presenters to relinguish presenter access to another user in a call. 
Application Tools (3)
- Password Protection 
- Based on 4332 Webex Suite reviews and verified by the G2 Product R&D team. Provides password protection to screen sharing sessions. 
- Recording 
- Based on 4889 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to record screen sharing sessions for later review. 
- In-Browser Application 
- Based on 4859 Webex Suite reviews. Software is available within browsers. 
Guest Tools (3)
- Virtual Receptionist 
- Provides a virtual receptionist for guests. This feature was mentioned in 51 Webex Suite reviews. 
- External Video Conferencing 
- Allows users to video chat with external entities within the platform. 51 reviewers of Webex Suite have provided feedback on this feature. 
- Guest Links 
- Based on 48 Webex Suite reviews. Provides links to allow users into the virtual workspace. 
Features (6)
- Voicemail to Email 
- Transcribes voice messages to email. 155 reviewers of Webex Suite have provided feedback on this feature. 
- Voicemail to SMS 
- Based on 98 Webex Suite reviews. Transcribes voice messages and delivers them via text message. 
- File Sharing 
- Includes a way to easily share files between users. This feature was mentioned in 150 Webex Suite reviews. 
- Voice Conferencing 
- As reported in 168 Webex Suite reviews. Allows multi-participant phone conferences. 
- Video Conferencing 
- As reported in 150 Webex Suite reviews. Can host video conferences. 
- Conference Transcripts 
- Records and transcribes voice and video conferences. This feature was mentioned in 139 Webex Suite reviews. 
Extensions (3)
- Tenancy Flexibility 
- Based on 144 Webex Suite reviews. Can be deployed as a single-tenant or multi-tenant product. 
- Native VoIP 
- As reported in 160 Webex Suite reviews. Contains its own IP telephony system. 
- CCaaS Option 
- Is also able to serve as contact center software. 103 reviewers of Webex Suite have provided feedback on this feature. 
Hardware (2)
- Required Hardware 
- Software requires a user to have specific hardware to support usage. 27 reviewers of Webex Suite have provided feedback on this feature. 
- Bring Your Own Device 
- Users can run the software on their own devices. This feature was mentioned in 27 Webex Suite reviews. 
 Security (2)
- Permissions 
- Users can provide permissions on specific accounts or workspaces to control access for specific workspaces. This feature was mentioned in 27 Webex Suite reviews. 
- Single Sign-On (SSO) 
- Software provide integrated or native single sign-on (SSO). 27 reviewers of Webex Suite have provided feedback on this feature. 
Meeting Coordination (4)
- Scheduling 
- Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. 9111 reviewers of Webex Suite have provided feedback on this feature. 
- Recording 
- Based on 8601 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be recorded for future use with native functionality. 
- Participant Permissions 
- Based on 8978 Webex Suite reviews and verified by the G2 Product R&D team. The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. 
- One-Click Join 
- Based on 3128 Webex Suite reviews and verified by the G2 Product R&D team. Allows users to join a conference without requiring a download or a sign-in 
Software Type (3)
- Mobile 
- Based on 7708 Webex Suite reviews and verified by the G2 Product R&D team. Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. 
- Browser Application 
- Based on 3070 Webex Suite reviews and verified by the G2 Product R&D team. Conferences can be launched within a browser without requiring a user to download an application to their desktop. 
- Desktop Application 
- Based on 3214 Webex Suite reviews and verified by the G2 Product R&D team. Software is available as a downloadable desktop application. 
Meeting Prep - AI Meeting Assistants (3)
- Agenda Management 
- Assists in creating and managing meeting agendas, ensuring that discussions stay on track and objectives are met. This feature was mentioned in 37 Webex Suite reviews. 
- Virtual Meeting Hosting 
- Hosts virtual meetings, manages attendee lists, and controls meeting features like screen sharing and recording. 38 reviewers of Webex Suite have provided feedback on this feature. 
- Automated Scheduling 
- Helps schedule meetings by analyzing participants' calendars and finding suitable time slots for everyone involved. They can also send out meeting invitations and reminders. This feature was mentioned in 37 Webex Suite reviews. 
Meeting Automation - AI Meeting Assistants (3)
- Automated Note-Taking 
- Automatically transcribes and summarizes meeting discussions. 37 reviewers of Webex Suite have provided feedback on this feature. 
- Voice Recognition 
- Recognizes and transcribes spoken words during meetings, making note of who is speaking and when. This feature was mentioned in 38 Webex Suite reviews. 
- Action Item Tracking 
- As reported in 38 Webex Suite reviews. Tracks action items and follow-up tasks, assigning responsibilities to specific participants and sending reminders. 
Meeting Insights - AI Meeting Assistants (3)
- Sentiment Analysis 
- Based on 38 Webex Suite reviews. Analyzes the sentiment of meeting participants based on their speech patterns and provides insights into the emotional tone of the meeting. 
- Personalization 
- Adapts to individual preferences and learning from past interactions to provide a more personalized meeting experience. This feature was mentioned in 38 Webex Suite reviews. 
- Smart Summaries 
- Creates smart summaries that capture the essential information and insights from a meeting, allowing participants to recall key points, track action items, and have a comprehensive understanding of what transpired during the meeting 37 reviewers of Webex Suite have provided feedback on this feature. 
Accessibility - AI Meeting Assistants (3)
- Language Translation 
- Offers real-time language translation, allowing participants who speak different languages to communicate effectively. 37 reviewers of Webex Suite have provided feedback on this feature. 
- Real-Time Transcription 
- Provides real-time transcription of spoken words. This may also include closed-captioning. This feature was mentioned in 37 Webex Suite reviews. 
- Accessibility Guidelines Compliance 
- Based on 36 Webex Suite reviews. Complies with accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), to ensure that the tool is accessible to individuals with disabilities. 
Generative AI - Business Instant Messaging (1)
- Text Summarization 
- Based on 42 Webex Suite reviews. Condenses long documents or text into a brief summary. 
AI - Business Instant Messaging (4)
- AI Powered Search 
- Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. 43 reviewers of Webex Suite have provided feedback on this feature. 
- Smart Notifications 
- Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. 43 reviewers of Webex Suite have provided feedback on this feature. 
- AI Powered Language Translation 
- Uses AI-powered language translation tools to translate messages in real-time. 42 reviewers of Webex Suite have provided feedback on this feature. 
- Content Generation 
- Creates, assists, or automates the generation of text-based content within the platform. 43 reviewers of Webex Suite have provided feedback on this feature. 
Platform Basics - VoIP Providers (6)
- PBX systems, VoIP Softphone 
- Contains PBX & VoIP softphone that can be used within the VoIP business system. 
- Call Management 
- Manages incoming calls with features such as call forwarding, transferring, and routing. 
- Network monitoring 
- Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. 
- Integrations 
- Enables integrations with communication and CRM platforms. 
- Virtual PBX 
- Provides compatibility with both hosted and virtual PBX solutions. 
- SIP trunking services 
- Supports SIP trunking services for local and long-distance calls. 
Agentic AI - Virtual Classroom (1)
- Adaptive Learning 
- Improves performance based on feedback and experience 16 reviewers of Webex Suite have provided feedback on this feature. 
Agentic AI - Business Instant Messaging (2)
- Cross-system Integration 
- Based on 25 Webex Suite reviews. Works across multiple software systems or databases 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation This feature was mentioned in 24 Webex Suite reviews. 
Agentic AI - Video Conferencing (3)
- Autonomous Task Execution 
- As reported in 63 Webex Suite reviews. Capability to perform complex tasks without constant human input 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting This feature was mentioned in 62 Webex Suite reviews. 
- Decision Making 
- Makes informed choices based on available data and objectives 63 reviewers of Webex Suite have provided feedback on this feature. 
Agentic AI - VoIP Providers (4)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 
- Cross-system Integration 
- Works across multiple software systems or databases 
- Adaptive Learning 
- Improves performance based on feedback and experience 
- Proactive Assistance 
- Anticipates needs and offers suggestions without prompting 
Agentic AI - Virtual Workspaces (2)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input This feature was mentioned in 20 Webex Suite reviews. 
- Multi-step Planning 
- Ability to break down and plan multi-step processes This feature was mentioned in 20 Webex Suite reviews. 
Agentic AI - Collaborative Whiteboard (3)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 15 reviewers of Webex Suite have provided feedback on this feature. 
- Cross-system Integration 
- As reported in 15 Webex Suite reviews. Works across multiple software systems or databases 
- Adaptive Learning 
- Improves performance based on feedback and experience 15 reviewers of Webex Suite have provided feedback on this feature. 
Agentic AI - UCaaS Platforms (4)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 
- Cross-system Integration 
- Works across multiple software systems or databases 
- Adaptive Learning 
- Improves performance based on feedback and experience 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation 
Agentic AI - Screen Sharing (1)
- Decision Making 
- Makes informed choices based on available data and objectives 36 reviewers of Webex Suite have provided feedback on this feature. 
Agentic AI - Visual Collaboration Platforms (2)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input 
- Natural Language Interaction 
- Engages in human-like conversation for task delegation 
Agentic AI - AI Meeting Assistants (4)
- Autonomous Task Execution 
- Capability to perform complex tasks without constant human input This feature was mentioned in 13 Webex Suite reviews. 
- Multi-step Planning 
- Based on 13 Webex Suite reviews. Ability to break down and plan multi-step processes 
- Cross-system Integration 
- Works across multiple software systems or databases 13 reviewers of Webex Suite have provided feedback on this feature. 
- Decision Making 
- As reported in 13 Webex Suite reviews. Makes informed choices based on available data and objectives