Confluence Features
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Knowledge Pages (6)
Templates
Provides pre-made templates for wiki pages and knowledge articles. This feature was mentioned in 700 Confluence reviews.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article. 683 reviewers of Confluence have provided feedback on this feature.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages. This feature was mentioned in 703 Confluence reviews.
Decision Trees
Displays knowledge articles to be arranged in a decision tree. This feature was mentioned in 604 Confluence reviews.
Duplicate Detection
Detects any creation of already existing knowledge pages and alerts user This feature was mentioned in 389 Confluence reviews.
Content Editor
Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio 440 reviewers of Confluence have provided feedback on this feature.
Knowledge Dissemination (9)
Page Analytics
Provides data on wiki page and knowledge article use. This feature was mentioned in 622 Confluence reviews.
Permissions
Based on 704 Confluence reviews. Allows administrators to provide permissions and gate pieces of content based on role.
Knowledge Sharing
Based on 746 Confluence reviews. Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Notifies users when changes occur. This feature was mentioned in 730 Confluence reviews.
Advanced Search
Based on 427 Confluence reviews. Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web This feature was mentioned in 378 Confluence reviews.
Organization
Allows knowledge pages to be organized into sections and subsections as needed This feature was mentioned in 423 Confluence reviews.
Other Integrations
Integrated with other tools to faciliate the sharing of information 400 reviewers of Confluence have provided feedback on this feature.
Knowledge Integrations
Integrates with other knowledge repositories in the business This feature was mentioned in 400 Confluence reviews.
Login Options (2)
Single Sign-On (SSO)
Allows users to sign into the software using a single sign-on (SSO) application. 17 reviewers of Confluence have provided feedback on this feature.
Password Saver
Saves login information like usernames and passwords for external applications. This feature was mentioned in 15 Confluence reviews.
Productivity (5)
Email Client
Application also serves as an email client. 15 reviewers of Confluence have provided feedback on this feature.
Split Screen
Based on 15 Confluence reviews. Applications can be viewed simultaneously within the unified workspace via split screen.
Activity Feed
Based on 17 Confluence reviews. Provides a cross-application activity feed.
Virtual Assistant
Offer a virtual assistant to guide users and recommend routine actions. This feature was mentioned in 15 Confluence reviews.
Analytics and Reporting
Based on 16 Confluence reviews. Generates reports based on security and/or productivity data.
Customization (3)
Custom Workflows
Enables the creation of custom workflows to facilitate various processes. This feature was mentioned in 15 Confluence reviews.
Multiple Workspaces
Allows users to create multiple workspaces for different projects or teams. This feature was mentioned in 15 Confluence reviews.
Custom Application Integration
Allows users to connect custom or in-house applications. This feature was mentioned in 15 Confluence reviews.
Automation (3)
Workflows
Provide standard workflows that can be used accross the company. This feature was mentioned in 23 Confluence reviews.
Customization
As reported in 21 Confluence reviews. Allow administrators to configure workflows and processes.
Data repository
Deliver a single data repository for all project information. This feature was mentioned in 22 Confluence reviews.
Administration (3)
Permissions
As reported in 22 Confluence reviews. Define and manage roles and access rights for the entire system.
Procedures
As reported in 22 Confluence reviews. Maintain procedures for data access and governance.
Remote Work
Allow users to use the system online and on mobile devices. 22 reviewers of Confluence have provided feedback on this feature.
Project management (7)
Task Prioritization
Set priority levels on tasks so individuals can organize their work. 21 reviewers of Confluence have provided feedback on this feature.
Dependencies
Define dependencies between tasks and the rules to manage them. 21 reviewers of Confluence have provided feedback on this feature.
Planning
As reported in 22 Confluence reviews. Plan and create work breakdown structure (WBS) based on the scope of the project.
Views
As reported in 22 Confluence reviews. Create customized project views for internal and external purposes (eg: for customers).
Scheduling
As reported in 21 Confluence reviews. Allocate resources by matching capacity and demand, by project, team, or department.
Critical Path
Based on 21 Confluence reviews. Automatically calculate the critical path for projects and update it when projects change.
Dashboards
Deliver dashboards that display project data and KPIs in real time. 22 reviewers of Confluence have provided feedback on this feature.
Workload (4)
Resource Allocation
Monitor resource allocation to identify shortages and adjust accordingly. 21 reviewers of Confluence have provided feedback on this feature.
Workspace
Based on 21 Confluence reviews. Define customizable workspace for teams, departments, and external users.
Configuration
Provide drag and drop options to configure workspaces. This feature was mentioned in 22 Confluence reviews.
Insights
As reported in 21 Confluence reviews. Monitor work accross the company and analyze performance.
Communication & Collaboration (3)
Communication Channels
As reported in 22 Confluence reviews. Support multiple channels for internal and external communications.
Document Management
Allow users to share and collaborate on documents and files. 22 reviewers of Confluence have provided feedback on this feature.
Collaboration
Based on 22 Confluence reviews. Help users meet, share workspaces, and collaborate on tasks.
Cost Management (3)
Project Budgeting
Associate a budget with a project and allocate it accordingly by task or resource. This feature was mentioned in 21 Confluence reviews.
Time & Expense
As reported in 21 Confluence reviews. Track time and expenses associated with projects or tasks.
Profitability
Monitor project proftability by team or department. This feature was mentioned in 21 Confluence reviews.
Integration (3)
Front Office
As reported in 22 Confluence reviews. Integrate with CRM, marketing, or customer service software.
Back Office
Provide integration with accounting software and ERP systems. 22 reviewers of Confluence have provided feedback on this feature.
External data
Connect to external data sources such as databases or BI software. This feature was mentioned in 21 Confluence reviews.
Communication (5)
Chat
As reported in 32 Confluence reviews. Provide live chat tools for instant messaging
Discussions
Ability to involve multiple users in public or private discussions 34 reviewers of Confluence have provided feedback on this feature.
External
Allow external users to use chat and discussions This feature was mentioned in 30 Confluence reviews.
Feedback
Provide functionality to create and manage polls and surveys This feature was mentioned in 34 Confluence reviews.
Announcements
As reported in 31 Confluence reviews. Manage news and announcements by company or department
Content & Documents (4)
File Sharing
Based on 33 Confluence reviews. Documents can be shared between users and teams
Notes
Based on 34 Confluence reviews. User can share notes with colleagues or external users
Search
Help users find documents and other types of content This feature was mentioned in 34 Confluence reviews.
Versioning
Keep track of document versions and related changes 34 reviewers of Confluence have provided feedback on this feature.
Controls (5)
Custom Views
Create personalized project views for collaboration 31 reviewers of Confluence have provided feedback on this feature.
Followers
As reported in 30 Confluence reviews. Allow users to follow tasks which are not assigned to them
User Management
Define and manage users access to documents and collaboration features 32 reviewers of Confluence have provided feedback on this feature.
Calendars
Manage private and shared calendars and associated events 30 reviewers of Confluence have provided feedback on this feature.
Public Sharing
Make project views available for the public. This feature was mentioned in 30 Confluence reviews.
Project Management (4)
Task Management
Based on 32 Confluence reviews. Include features to create, assign, and manage tasks.
Planning
Deliver project plans that can be customized by users. 32 reviewers of Confluence have provided feedback on this feature.
Visibility
Provide visibility into collaborative processes accross the company 31 reviewers of Confluence have provided feedback on this feature.
Integration
As reported in 30 Confluence reviews. Provide integration with task management and project management software.
Remote Collaboration (4)
Alignment
Align remote employees with their colleagues and external users 30 reviewers of Confluence have provided feedback on this feature.
Accountability
Based on 31 Confluence reviews. Define and track responsabilities for remote users
Connectivity
As reported in 31 Confluence reviews. Allow users to connect to tools that they use remotely
Offline Mode
Users can work offline and changes are synced when they back online This feature was mentioned in 30 Confluence reviews.
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt. 31 reviewers of Confluence have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. 31 reviewers of Confluence have provided feedback on this feature.
AI Text Generation
Based on 22 Confluence reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 22 Confluence reviews.
Management and Discovery - IT Documentation (3)
Search and Indexing
Provides powerful filtering, tagging, and indexing to quickly locate relevant documents across complex IT environments. This feature was mentioned in 156 Confluence reviews.
Version Control
As reported in 157 Confluence reviews. Maintains a history of changes and allows admins to revert documentation to a previous version.
Access and Permissions
Ensures that only authorized personnel can view or edit content. 155 reviewers of Confluence have provided feedback on this feature.
Operations - IT Documentation (3)
Integrations
Based on 153 Confluence reviews. Seamlessly connects with existing IT service management and monitoring platforms, streamlining ticket resolution and ensuring real-time updates.
Automation
As reported in 154 Confluence reviews. Offers ready-to-use templates and automated workflows, standardizing documentation creation and speeding up routine procedures
Reporting
As reported in 151 Confluence reviews. Provides dashboards and reports to track documentation quality, regulatory compliance, and alignment with internal policies.
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience 139 reviewers of Confluence have provided feedback on this feature.
Natural Language Interaction
Engages in human-like conversation for task delegation This feature was mentioned in 138 Confluence reviews.
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 137 Confluence reviews.
Agentic AI - Work Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 21 Confluence reviews.
Multi-step Planning
Based on 21 Confluence reviews. Ability to break down and plan multi-step processes
Cross-system Integration
As reported in 21 Confluence reviews. Works across multiple software systems or databases
Natural Language Interaction
Based on 20 Confluence reviews. Engages in human-like conversation for task delegation
Agentic AI - Project Collaboration (2)
Multi-step Planning
Based on 30 Confluence reviews. Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 30 Confluence reviews.
Agentic AI - Unified Workspaces (2)
Autonomous Task Execution
Based on 14 Confluence reviews. Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience 14 reviewers of Confluence have provided feedback on this feature.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Document management refers to systematically organizing, storing, and tracking electronic documents. Learn more about its workflow, types, and benefits.
Our G2 guide on file sharing gives insights about what file sharing is, different ways of sharing files, its benefits for businesses, and best practices to follow while sharing files.