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D&B Connect Reviews & Product Details - Page 7

D&B Connect Product Details

D&B Connect (the next generation of D&B Optimizer) is an AI-driven Data Management Platform based on the D&B Cloud that provides businesses with customer data and market insights. With D&B Connect, users can collaborate on data management tasks, visualize, monitor, and benchmark data, as well as assess overall data health. Integrations with Master Data Management Platforms, Customer Data Platforms, and CRMs enable automated data updates and anomaly detection through the identity resolution engine. MAP integrations allow for the automation of cross-channel marketing tasks on social media, email, and websites.

Product Website

Seller

Dun & Bradstreet

Discussions

D&B Connect Community

Languages Supported

English

Product Description

Strategically profile your ideal buyers, accurately target your customers and optimize your demand generation engine with better data.

Overview by

Kevin Johnson

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

D&B Connect Integrations

(2)

Verified by D&B Connect

D&B Connect Media

D&B Connect Demo - Assess the Health of Your Data

D&B Connect dashboard shows high-level overview of your company's data health

D&B machine learning algorithms will automatically map your company data with D&B data.

D&B Connect Demo - Configure Your Match Rule

Configure match rule with D&B matching engine based on your desired match criteria. Our identity resolution engine will continually learn from your data management project and optimize your match rate

Enrich data elements from 2,500 data attributes available from D&B Data Cloud to append your data.

Official Downloads

(1)

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D&B Connect

G2 reviews are authentic and verified.

Here's how.

Carrie M.

CRM Strategy Director

Enterprise (> 1000 emp.)

2/11/2021

"Helpful data quality and structure for our very squirmy company data."

3.5/5

What do you like best about D&B Connect?

Having curated company info provided for us is incredibly helpful. We most value the DUNS numbers and hierarchies, as well as our ability to match, revise hierarchies, and easily add matching companies. We are also using Form Fill to increase matching of form recipients to existing companies. This increases data quality and reduces manual time to match people to companies later. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Optimizer only looks at a few standard objects to find numbers of related Salesforce records. It would be great if we could add checking custom objects, as that would tell a more complete story. I also wish it were easier to clean our data. Like it or not, examining unmatched records is a completely manual process. It took us over 200 hours to do the 1/3 of our data that was unmatched companies (5K our of 15K records). Review collected by and hosted on G2.com.

What problems is D&B Connect solving and how is that benefiting you?

We have increased our data quality and reduced ongoing bad data. In real terms, this means that when people search for companies, they're more likely to easily find the one they want rather than have to choose among 5 that all seem similar...which one to pick? It also means that when we roll up accounts, we're more likely to see every contact, opportunity, and other records that relate to that organization. This is very helpful for leadership and strategic planning. Review collected by and hosted on G2.com.

Response from D&B Customer Engagement Team of D&B Connect

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Hi Carrie,

Thank you for leaving a review and being a user of D&B Optimizer! We are thrilled to hear that D&B Optimizer has helped improve your data quality and has allowed you to better target accounts and contacts. We greatly appreciate your feedback and we would like to let you know we have a one-time clean service that helps customers with their manual processes of data clean up. If you are interested, we would be happy to get you in touch with one of our consultants to help you address some of you current challenges. Please let us know if we can help you at all. We are excited to see what else you can accomplish with D&B Optimizer!

Durgesh K.

Founder

Mid-Market (51-1000 emp.)

12/27/2022

"D&B had helped me to connect to expert and helped in building a healthy organizational relationship."

4/5

What do you like best about D&B Connect?

Business emails and business information, including financials, are up to the mark. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Sometimes the accuracy of the contact information is not correct. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

4/10/2023

"Review of the tool"

2.5/5

What do you like best about D&B Connect?

It is helpful for providing information that is required. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

SOmetimes the data is off in comparison to other tools Review collected by and hosted on G2.com.

Response from Kevin Johnson of D&B Connect

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Thank you for taking the time to provide your feedback on D&B Connect. Dun & Bradstreet strives to provide the best experience possible so that you can be successful. I wanted to let you know we are constantly improving our product, so we value your feedback. Would you be open to having a conversation with a member of our product team to better understand your concerns with the product?

Jerry G.

Director of Corp FP&A / Business Intelligence

Enterprise (> 1000 emp.)

5/19/2020

"The best tool to clean, enrich and append data for all sorts of Financial and Marketing analysis"

5/5

What do you like best about D&B Connect?

The tool is easy to use and gives lots of feedback at the end on data quality and segmentation data that is insightful Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

I would like to be able to append Marketing contact data but not able to do so Review collected by and hosted on G2.com.

Recommendations to others considering D&B Connect:

It is great for companies looking to increase their share of wallet and understand their ideal customer profiles without spending a lot of money on tools Review collected by and hosted on G2.com.

What problems is D&B Connect solving and how is that benefiting you?

The tool helps me understand our customer base and ideal customer profile and look at industry trends. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

6/14/2022

"Good tool for consistency of data in SFDC"

4/5

What do you like best about D&B Connect?

The volume of data is excellent as you'd expect from D&B, but I love that you can use this as your sole method for lead and account creation in SFDC, forcing users to search for records before creating their own outside of D&B. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

The employee number data is often wrong. Review collected by and hosted on G2.com.

Keith H.

Product Marketing Manager

Small-Business (50 or fewer emp.)

9/10/2021

"Worst business experience of my career so far"

0/5

What do you like best about D&B Connect?

Nothing, the entire process demonstrated that D&B are thefts, nothing more, nothing less. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

(1) The sales rep lied and claimed we could import a list of 100k domains and match those against the database. The only problem is that there are roughly 10-15% of domains available in our target industries, so the product is useless for our purpose

(2) Several attempts to contact about this resulted in D&B completely ignoring us and not bothering to respond

(3) I filed a BBB report, and they claimed they were "in contact with us." Another lie.

(4) Then the cherry on top: They finally said they canceled the account and would issue a refund in 3-5 business days, after which we were subsequently charged AGAIN the very next day!

In all four steps, they lied. I'm assuming all these reviews are fake reviews written by employees because there is no way anyone could find this company competent, or in any way honest. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/22/2022

"Added Standerization and intellignce with DnB"

4.5/5

What do you like best about D&B Connect?

It helped a lot to cleanse, validate, standardize with D&B number confidence Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Nothing as such, It meets most of the requirements we have for pushing to lead funnel Review collected by and hosted on G2.com.

Tyler L.

Data Integrity Team Lead

Enterprise (> 1000 emp.)

2/11/2021

"Very easy to use and integrate into our systems"

4/5

What do you like best about D&B Connect?

I like having access to all of the DnB data I have stored on an account right there in our CRM. A new object is conveniently available and I can query from it directly. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

I wish the DnB built integrations worked a little better. I've found them to be really slow and almost unusable. My plan has always been to build my own integrations but it would be nice to use theirs for small tasks. Review collected by and hosted on G2.com.

Response from D&B Customer Engagement Team of D&B Connect

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Hi Tyler,

Thank you for leaving a video review! We are so excited to hear how D&B Optimizer allows you to add up-to-date accurate information about your current customers and prospects. We are thrilled that D&B Optimizer assist you in prioritizing potential prospects and establishing better relationships. Glad you are enjoying the Salesforce integration with D&B Optimizer as well. We also understand some of the challenges you have with our product and we would like to let you know we are continuously making enhancements to improve our product and user experience. Please feel free to reach out to us with any other questions or concerns. We can’t wait to see what else you can accomplish with D&B Optimizer!

Robert B.

Senior Director Sales Operations

Small-Business (50 or fewer emp.)

2/11/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Finally, a gold standard for account data stewardship"

4.5/5

What do you like best about D&B Connect?

Easy implementation/integration with our Salesforce org

Intuitive UI that doesn't require hours of training to use effectively

Data set rooted in well defined attribution

Matching algorythm was helpful in getting us started mapping existing SFDC account to their "DUNS" equivalents Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Not many downsides to call out as we've been using the application for just a month or two and it's performing as expected (actually better). Review collected by and hosted on G2.com.

What problems is D&B Connect solving and how is that benefiting you?

Problems stem from inability to define what makes a SFDC "unique". Now use the DUNS number to define uniqueness.

Related problem of not having a reliable source for relating accounts in a parent/child manor. Now we leverage the D&B corporate hierarchy to ensure that account relationships are maintained in our CRM. Directly benefits the Territory design process and overall sales account management. Review collected by and hosted on G2.com.

Verified User in Wholesale

Small-Business (50 or fewer emp.)

9/2/2021

"D&B Helps me A lot when prospecting some contacts"

5/5

What do you like best about D&B Connect?

D&B is my best choice when I need to prospect for some contacts on the internet. Review collected by and hosted on G2.com.

What do you dislike about D&B Connect?

Sometimes the loading time takes too long, even though my connection is stable. Review collected by and hosted on G2.com.

Response from D&B Customer Engagement Team of D&B Connect

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Hi,

Thank you so much for your review! It is wonderful to hear that D&B Optimizer is the best choice for you when searching for prospects. We are so glad that D&B Optimizer has helped you clean and enrich your data as well. We understand some of your challenges with the loading time, so we would like to let you know we are continuously making enhancements to our user interface to ensure our customers are happy. Thank you again for taking the time to leave this review!