D&B Connect Reviews & Product Details

1. Great customer support.

2. Easy to install

3. User friendly Review collected by and hosted on G2.com.

1. Some pre-requisites to activate certain data integration rules

2. The responsibilities of the D&B side and the user side were not very clear, like data activation.

3. The dashboard is a bit lagged and slower to show the data details, but not a big deal if you refresh the page again or wait 2-5 seconds.

4. Hard to see the data is for account or lead or contact in the dashboard. Review collected by and hosted on G2.com.

The matching methodology is very sophisticated, and I like how we can update the confidence score to ensure that we matching our records to D&B's database at a level we agreed to. Review collected by and hosted on G2.com.

There is no way to customize or filter which types of records your update with D&B data. You can only choose "update if blank" or "always update". I wish there was a way to say "update IF...." Review collected by and hosted on G2.com.

We are always interested in info such as company size and revenue Review collected by and hosted on G2.com.

Usually can find most companies, even small ones. Hope the data is accurate. Review collected by and hosted on G2.com.

I love how D&B’s workbench allows you to check your leads thorough their database to check quality and if needed you can buy more leads in any industry as long as you know how to segment your audience. Review collected by and hosted on G2.com.

I dislike that the leads accuracy is about a 80%. Most of the phone numbers you get will be company exclusive and not direct lines. Review collected by and hosted on G2.com.

My onboarding specialist was knowledgable and helpful. He answered questions quickly and would check in to make sure we were progressing Review collected by and hosted on G2.com.

It was not clear how often it runs, so we needed to get clarification on that a couple of times Review collected by and hosted on G2.com.

i didn't like anything about D&B workbench data optimizer.

the data had a 20% bounce rate.

the sales person secretly signed me up for an annual subscription even though all i bought was a 1-time list export. Review collected by and hosted on G2.com.

the price is 2-5x higher than other list vendors

when you buy a list, they secretly sign you up with a recurring subscription without ever discussing it previously. sales people employ incredibly deceptive tactics.

the data is pretty bad. incredibly, about a 1/5th of the emails bounced! Review collected by and hosted on G2.com.

D&B Optimizer has made my process much quicker to verify business information and open time to spend with customers and less time searching for company information. Review collected by and hosted on G2.com.

D&B Optimizer has broken a couple of times, but when it is working, its great. Review collected by and hosted on G2.com.

Nothing ...Contract auto renews which is the only way they can get renewals! DnB very difficult to work with, and they don't care. Do not sign up for this product! Don't sign contract with auto renewal. Review collected by and hosted on G2.com.

Very poor support, incorrect information. Total waste of money. Review collected by and hosted on G2.com.

It is categorized well for us to find the info we need. Review collected by and hosted on G2.com.

Not always up to date information on revenue, address, etc. Review collected by and hosted on G2.com.

The thing that separates companies from one another, is how well they treat their clients. Throughout our journey with Lattice thus far they have been with us every step of the way, regardless of how big or small the issue, specially when building out our models. Working with them feels more like a partnership. Review collected by and hosted on G2.com.

With every product there are ups and downs. Starting out using Lattice, I would say there was a small learning curve for me in terms of understanding and navigating the platform. Review collected by and hosted on G2.com.