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Guru Demo - AI Search
Guru uses AI to help your team find the right information instantly, turning unstructured data into an intelligent knowledge network. Customizable Knowledge Agents deliver personalized, context-rich answers within apps like Slack and Chrome, ensuring accurate insights for any team, project, or wo...
Guru Demo - Create a customizable home base for your whole company
Custom Pages provide a customizable home base in Guru, giving teams role-specific info and curated hubs for projects or topics.
Guru Demo - Share can't-miss information with announcements
Seamlessly track engagement on company- or team-wide announcements, which make sure vital information is seen by exactly who needs to see it.
Guru Demo - Suggested Answers in Slack
Document and update information in real-time with key stakeholders using collaborative editing, then use Guru's built-in AI writing assistant to automatically remove jargon, condense long articles, improve content and more in seconds.
Guru Demo - Guru GPT
Guru GPT allows ChatGPT to search through your connected apps, chats, and docs, combining internal and external information in one conversational interface. Ask follow-up questions, explore your company's knowledge, and easily store content within Guru for future use.
Guru Demo - Boost accuracy with Guru's AI Training Center
We know AI isn’t always right — which is why we built the AI Training Center. Effortlessly see what questions are being asked, which sources are being used most frequently, edit answers or add additional context, and proactively fill gaps in company knowledge.
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Guru Reviews (2,252)

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Reviews

Guru Reviews (2,252)

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4.7
2,252 reviews

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Catherine R.
CR
Product Marketing Manager
Enterprise (> 1000 emp.)
"Our sales teams love Guru - feedback has been overwhelmingly positive"
What do you like best about Guru?

I manage all the presentation and organization of our sales and marketing collateral on Guru, and my organization uses it for many cross-departmental functions as well. The feedback has been overwhelmingly positive from our sales reps. The ability to customize our own departmental landing page has been helpful. The analytics are awesome. Permissions let you easily decide who can review and update cards, and who can see them. The AI functionality is next-level and with the new chat feature it's been amazing to help me ensure information is easy to find and accurate for our sales teams. Overall, I think Guru is doing an amazing job staying ahead of the curve. The webinars they host are very helpful and it feels like the company really cares. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Card layouts are somewhat limited compared to other content management platforms I have used so this is my biggest gripe. A lot of people don't realize that there is a sidebar you can toggle for deep links to sections, because its not extremely obvious, so if you have a card with a lot of content, people don't realize they can go there rather than scrolling forever. Having a really nice consolidated layout with graphics can be tricky. For instance, sometimes I just want to embed a video but I can only do it from some sources, so I have to create a screenshot that links to the video, and then sometimes the screenshots do not load. Review collected by and hosted on G2.com.

SC
Software Developer
Mid-Market (51-1000 emp.)
"A useful knowledge tool that keeps teams on the same page"
What do you like best about Guru?

What i appreciate most about guru is how easy it is to use in daily work . The layout is clean and don't need any training to get started. Setting it up was also simple so the implementation didn't take much time. It integrates smoothly with tools we already use. The features like card verification and organisation are genuinely useful, and i find myself using it quite often because it actually helps me find answers fast . Also whenever customer support was quick to respond and resolved our issues without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Sometimes the search result feel a bit slow when you have a lot of content saved and organising information across collections takes effort. The pricing also feels slightly expensive for smaller teams but overall it still delivers value. Review collected by and hosted on G2.com.

Maria Fatima V.
MV
Training Lead
Consumer Services
Mid-Market (51-1000 emp.)
"Guru: A Strategic Tool for Scalable Knowledge and Service Excellence"
What do you like best about Guru?

What I like best about Guru is that it keeps everything we need in one dependable place. It ensures everyone follows the same process and helps agents find accurate information quickly when supporting customers.

Guru truly excels in its ease of use and seamless integration with our existing tools. The implementation process was straightforward, and the customer support team has been responsive and helpful whenever needed. Its wide range of features makes it a versatile knowledge hub, and because of its reliability, it’s used frequently throughout the day by both new and tenured agents.

With AI now integrated, Guru has become even more efficient and intuitive, further enhancing how we access and share knowledge across teams. Review collected by and hosted on G2.com.

What do you dislike about Guru?

I wouldn’t say there’s anything to dislike. Like any tool, Guru keeps evolving, and it’s great to see how updates make information sharing even more seamless over time. Review collected by and hosted on G2.com.

SC
Software Developer
Mid-Market (51-1000 emp.)
"Easy to use Knowledge Management for Teams"
What do you like best about Guru?

Guru is extremely easy to use and simple to implement making it quick for teams to adopt without a steep learning curve. I like how often I can use it in my daily workflows its AI powered suggestions and wide range of features help surface the right information instantly. The ease of integration with other tools makes knowledge access seamless. I also appreciate that the customer support team is responsive ensuring setup and usage are smooth. Overall it has become a tool i use frequently for keeping information organised and accessible. Review collected by and hosted on G2.com.

What do you dislike about Guru?

The interface can feel a little cluttered for new users and some integrations options could be more customise to fit unique workflows. Certain advance features require extra training and pricing can be restrictive for smaller teams Review collected by and hosted on G2.com.

CP
Graphic Designer
Mid-Market (51-1000 emp.)
"Helpful AI tool for organizing creative workflows"
What do you like best about Guru?

Guru is very easy to use and clean layout makes it simple to manage design related resources. The implementation was quick and i could start organizing brand guidlines and creative assets without any hurdles. I use it frequenlty to store design notes, templates and client references. The wide range of features, especially the AI powered search and recommendations saves me time when i need inspiration or past project files. It also has smooth integration with collaboration tools. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Some of the features feel complex at first, especially when customizing cards for creative projects. A few integrations could be made more seamless as connecting with design software isn't always straightforward. While the customer support team is supportive but responses for detailed creative use cases can take longer. Review collected by and hosted on G2.com.

CP
Full stack developer
Mid-Market (51-1000 emp.)
"Smart AI tool that simplifies team knowledge sharing"
What do you like best about Guru?

Guru AI is very easy to use, with a simple interface that makes it quick to search and share knowledge across the team. The implementation was smooth and setup did not require a long onboarding process. I use it frequently to store technical documentation and project notes, which saves time. The features like card collections, browser extensions and AI powered suggestions are very helpful for organizing developer resources. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Some advanced features require extra setup, and the learning curve can be slightly higher for non-technical teammates. A few integrations feel limited and could be expanded to cover more developer tools. Customer Support is really needs to be improve. Review collected by and hosted on G2.com.

CP
Graphic Desinger
Mid-Market (51-1000 emp.)
"Smart Knowledge management for creative professionals"
What do you like best about Guru?

I like the ease of use and how smoothly it integrates into my design workflow. The ease of implementation was simple, so I could start using it without much setup. I use it frequently to organize client briefs, creative notes and references and it really saves me time. There are so many features that helpful for managing different types of information and overall it makes my work process more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Guru?

While guru has many features, sometimes it feels like too much for simple design tasks. Customer support it helpful but can take time to respond. Also, some integrations could be improved to make the process even smoother. And I feel certain creative-focused features are still missing. Review collected by and hosted on G2.com.

Abishek S.
AS
IT Operations Manager
Small-Business (50 or fewer emp.)
"Guru helps us store our knowledge in a well structured way"
What do you like best about Guru?

Guru has become an essential part of how we manage and share knowledge across our team. The ease of use stands out—it’s simple for anyone to create, update, and verify content, which makes adoption smooth even for new team members. The integration with tools like Slack means our team can access the right information instantly without breaking their workflow. This has greatly reduced repeated questions, streamlined onboarding, and helped us maintain consistent processes across departments. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Overall, Guru works very well for us, but there are a few areas that could be improved. The search experience can sometimes surface too many results, making it harder to find the most relevant card quickly. Additionally, formatting options in cards could be more flexible, especially for complex documentation. While integrations are strong, having more customization in analytics and reporting would make it easier to measure the direct impact of Guru on productivity. Review collected by and hosted on G2.com.

RS
Software engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Ultimate AI tool for task and document management"
What do you like best about Guru?

Guru is an comprehensive software to manage, share and organize the business documents.

The tool is very simple to setup and plugins in it are easy to use and implement on the tasks.

Application has multiple variety of advanced features that all are time saving and helps in unifying the workflow. Make the workflow much easier and intuitive, and provide accuracy in all the tasks.

The software has great and best feature for sending the documents instantly to larger number of people in just few clicks, its capabilities are amazing, and keeps the tracking detail of everything.

Talking about the security features of the platform, manages to keep all the data and official content safe, secured and keeps everything end to end encrypted from every side.

Its really appreciable that how easily it can be integrated with many other third party platforms, apps or web services like salesforce, teams, search engines and many mores.

The best party of using Guru software is that it helps in keeping all the information or data on one location safely and make it convenient to access and share it any time when needed. The sending process is bit easier and instant facility is provided.

By the help of this application almost every time your team mates and projects partners can get real time updates and important notices. Review collected by and hosted on G2.com.

What do you dislike about Guru?

Till the date of using the software for our work we have not found anything that is making our workflow affected or we are not stuck in any step of this software at all. Review collected by and hosted on G2.com.

Pruthvi M.
PM
PHP Developer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Review for guru"
What do you like best about Guru?

this is best ai to search anything, and it provide result faster

we can create a card like note or step etc.

well manage the UI

there is a also ai agent center which provide answer using of ai

there is a permission option so we can easily manage the workspace permission and also role base permission.

also analytics option is good.

integration is easy, we can use it in browser and extension. Review collected by and hosted on G2.com.

What do you dislike about Guru?

this is not a free version so we need to buy a package because they provide only some day trial version.

sometime we not getting proper answer. Review collected by and hosted on G2.com.

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Guru Features
Database Management
Data Workflows
Issue Management
Policies and Controls
Data Governance
Compliance
Access Management
Knowledge Base
Publishing Workflows
Analytics
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