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GCPay Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

GCPay Media

GCPay Demo - GCPay Dashboard
Screenshot of GCPay Dashboard
GCPay Demo - GCPay Lien Waiver Management
Screenshot of GCPay Lien Waiver Management
GCPay Demo - GCPay Projects
Screenshot of GCPay Project Management
GCPay Demo - GCPay Reports
Screenshot of GCPay Reports
GCPay Overview
Play GCPay Video
GCPay Overview
Subcontractor Payment Management
Play GCPay Video
Subcontractor Payment Management
GCPay Customer Success Story
Play GCPay Video
GCPay Customer Success Story
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GCPay Reviews (282)

Reviews

GCPay Reviews (282)

4.6
282 reviews

Pros & Cons

Generated from real user reviews
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HD
Contract Administrator
Mid-Market (51-1000 emp.)
"Great Experience and good customer relations!"
What do you like best about GCPay?

The ease of use for both the GC and the Subcontractors. The features that allow me, as an administrator, to edit requirements for the submission of Applications for Payment. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Needing to contact support to delete COs and Pay Apps Review collected by and hosted on G2.com.

EE
Senior Financial Controller
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great reliable solution for automating payments and compliance"
What do you like best about GCPay?

The thing that impresses me the most about GCPay is the fact that it has better reporting features as compared to other softwares. As for the currently used software, its rich reporting options can be used to generate detailed financial reports to better manage expenses and payments. This aspect speeds up those monotonous process such as compliance verification to decrease our administrative burden, and in turn, help us better direct our efforts towards more essential tasks. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Still, there are certain aspects that GCPay lacks, such as flexibility for customization. The software is not very flexible which implies that sometimes we cannot get it to work in ways that is perfect for what we want. This has made us experience some inconveniences in our operations as a business entity. Also, the customer support can be less responsive than expected. There have also been instances where solving some of these challenges was a little slow, thus making it difficult to respond to problems as and when they arise. Review collected by and hosted on G2.com.

KB
Project Accountant
Mid-Market (51-1000 emp.)
"Have had a great experience with GCPay and the support team."
What do you like best about GCPay?

It makes my job easier, I enjoy having the links to the support articles to send to subcontractors. I use this program daily. Customer support is always incredinly helpful and quick. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Soemtimes I have to remember to take extra stuff like change orders so that it is integrated correctly Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"One of the best customer support teams for 3rd party systems"
What do you like best about GCPay?

GCPay's Customer Support team is one of the best in the industry that I've used for a 3rd party system. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

One thing I would like to see is the 'Save button' moved to the top of the Project Settings screen Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

We understand the importance of seamless integration with accounting software and are glad to hear that our team has been able to promptly resolve any issues. We are committed to providing efficient solutions for our customers. We are committed to providing efficient solutions for our customers.

TF
Director of Administrative Services
Small-Business (50 or fewer emp.)
"This software has truly streamlined our operations!"
What do you like best about GCPay?

It eliminates errors and overbillings, providing a simple and clear-cut process for all involved.It eliminates errors and overbillings, providing a simple and clear-cut process for all involved.The approval process is incredibly straightforward and quick, saving us a lot of time. Additionally, all lien waivers are stored in one central location, making it easy to track and manage them without the headache of searching through multiple documents. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The available report options could be improved. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business (50 or fewer emp.)
"GC Pay for Ease, Organization and Efficiency"
What do you like best about GCPay?

GC Pay is easy to use. It organizes all the pay apps and waivers in one location. It gives the subcontractors more involvement and knowledge of their payment and waiver statuses and reduces redundancy for the GC. It also leads the sub through the application submission process. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

The Subcontractor Affidavit doesn't prefill. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business (50 or fewer emp.)
"Very Useful Tool"
What do you like best about GCPay?

The platform is very useful for construction; ease for GC tracking invoicing and compliance Review collected by and hosted on G2.com.

What do you dislike about GCPay?

This is more of suggestion than a dislkie, vendors should be required to attend a training session for the registration is complete. Review collected by and hosted on G2.com.

Response from GCPay Team of GCPay

Thank you for your feedback! We understand how important customer training is for a smooth process. GCPay provides thorough onboarding for all customers, and we’re happy to help. Just reach out to Support@GCPay.com, we’ll connect you with the right team to get started.

JJ
Project Engineer
Mid-Market (51-1000 emp.)
"GC Pay is Great and Easy to Use"
What do you like best about GCPay?

Easy to use, straightforward, and integrates with CMiC. GC Pay Support always responds within 5 minutes if you need assistance. Always friendly and helpful.

GC Pay is also continually adding features and making improvements. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Nothing comes to mind. I was on the fence when we initially switched to GC Pay around five years ago, but I'm glad we did. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market (51-1000 emp.)
"Great, Easy to Use"
What do you like best about GCPay?

The customer service response time at GCPAY is unmatched. Anything we need updated or fixed on the site, the GCPAY team responds within less than 5 minutes and has it resolved. Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Would like to have electronic notary options at a much less expensive price. Review collected by and hosted on G2.com.

CG
Staff Accountant
Mid-Market (51-1000 emp.)
"Good Application - Fairly User Friendly"
What do you like best about GCPay?

Easy AIA submission. Lien waivers pre-populated and able to be signed electronically Review collected by and hosted on G2.com.

What do you dislike about GCPay?

Getting change orders added or corrected. Finding the right avenues of communication for correction Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

7%

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