UNIT 1 WORKPLACE CULTURE

Khái niệm

1. dress code – the type of clothes people are expected to wear.

2. minimum salary - the lowest amount of pay that someone can receive

3. pay rate - a payment fixed according to a standard scale ( mức thanh toán cố định )

4. pay structure - a system that determines the pay an employee will receive based on factors such
as years in the company, position, managerial responsibility, etc. 2 minimum salary - the lowest
amount of pay that someone can receive ( cơ cấu trả lương )

5. Company hierarchy refers to staff organised on various levels. ( hệ thống phân cấp )

6. The values of a company are the principles and practices a business or organisation feels are
important and tries to follow. ( nguyên tắc và thông lệ )

7. Organisational behaviour looks at how people in an organisation work together and how this
affects the organisation as a whole.

8. A good atmosphere in a company means a pleasant or positive feeling that a place gives you.

9. A strategy is a plan for achieving an aim

10. Company structure means the way an organisation is structured. (It does not refer to a specific
or strict hierarchy.)

11. The image of a company refers to the general opinion that most people have of an organisation
or product. ( thể hiện ý quan điểm chung )

12. An open-plan office ( văn phòng không gian mở ) is one which does not have walls dividing it into
separate rooms.

13. Flexibility refers to people or plans that can be changed easily to suit any new situation

14. Menial tasks - work which needs little skill ( công việc tầm thường )

15. Sabbatical - a fixed period of time when someone takes an agreed break from their job ( nghỉ
phép )

16. Promotion - the fact of getting a better paid, more responsible job ( sự thăng tiến )

17. Work – life balance - a situation in which you are able to give the right amount of time and
effort to your work and to your personal life outside work

18. Diverse work - jobs that are very different from each other ( công việc đa dạng )

UNIT 2 LEARNING ON THE JOB

Khái niệm

1. Development - the teaching or learning of a range of skills employees can use in a variety of
positions and/or for future careers

2. Training - the process of teaching or being taught the skills for a particular job or activity
3. Standards: the level that is considered to be acceptable or the level that someone or something
has achieved ( tiêu chuẩn )

4. Emotional intelligence: the ability to keep one's emotions under control and show understanding
for others ( Trí tuệ cảm xúc )

5. Practical courses: courses which teach specific skills rather than general theory ( khóa học thực
hành )

6. Skills set: the particular abilities a person has or has learnt ( bộ kĩ năng )

7. Competency: having reached a level of possessing enough skill or knowledge to do something to

8. Rapport : friendly agreement and understanding between people ( mối quan hệ )

9. Motivation: eagerness and willingness to do something without needing to be told or forced to

10. Understanding: the ability to understand people's behaviour

11. Needs analysis: a careful analysis of what training is necessary for a group or individual

12. Benchmarking: to use something as a standard by which other things can be judged or measured

Requesting idea : any thoughts..., what do you think , what’s the best way.. ( đề xuất )

Contributing idea : I think the best option.., why don’t we.., one option could be ( xây dựng )

Responding idea : there are pros and cons.., if we do that.., i think it makes sense (Phản hồi)

Developing idea : If i can add to that.., just picking up on what ( phát triển )

Moving from idea to decision : so shall we try..., do we all agree with the idea ( chuyển sang quyết
định )

can be used – ability or permission ( cho phép )

of obligation ought to be done, should be held – recommendation ( đề nghị )

have to be taken into account – obligation ( nghĩa vụ )

do not have to be trained – lacks of obligation ( thiếu nghĩa vụ )

might be moved, could be improved, would be considered – possibility ( khả năng )

mustn't be decided – prohibition ( cấm )

needs to be developed – necessity ( sự cần thiết )

UNIT 3
Khái niệm

1. An investment is something you buy, such as shares, bonds or profit, to make a long-term profit
( đầu tư )

2 All the money that you have saved, especially in a bank or financial institution is called savings
( tiết kiệm )

3 Losses describes the situation when a company has less money than it did before, for example
because sales have gone down ( thua lỗ )

4 The business of buying and selling stocks and shares is called the Stock market ( thị trường chứng
khoán )

5 When you are not able to pay your debts, this is called bankruptcy ( phá sản )6 A(n) loan is an
amount of money that you borrow from a bank, financial institution, etc.

( vay mượn )

7 A(n) credit crunch happens when borrowing money becomes difficult because banks reduce the
amount they lend and charge high interest rates. ( khủng hoảng tín dụng )

8 A legal arrangement by which you borrow money from a bank in order to buy a house, and pay
back the money over a period of years is called a(n) mortgage ( thế chấp )

9 A(n) recession is a difficult time when there is less trade or business activity in a country than
usual ( suy thoái kinh tế )

10 A long period during which there is very little business activity is the worst type of financial crisis
and is known as an economic depression ( trầm, suy thoái )

11. the amount of profit a company make – profitability ( lợi nhuận )

12 have an important or permanent effect on something - make your mark (tạo dấu ấn )

13. improve something and make it more successful - boost ( thúc đẩy )

14. the amount of money that a business makes or loses - bottom – line ( lợi nhuận ròng )

15. replace something that has been lost, become successful again - make up ground ( bù đắp )

EMAIL

To: Kim Chung Nguyen, HR Director

From: Do Thi Kim Ngan, Design Project Team Leader

Subject: Training request

Dear Kim Chung,

I am writing to request some more professional training. As I have just been made a project leader of
a large team for the first time, I believe that it is important to attend a negotiation skills training
course. I have found an short - term smart course offered by PACE Management Academy. It is a
seven - day course and offers a professional qualification upon successful completion.
The upcoming negotiation skills training course presents a valuable opportunity for my professional
development. By enhancing my communication and listening skills, I can read the reactions of people
involved and learn how to listen carefully and ask the right questions.Furthermore, I realise the value
of careful planning and preparation, then develop strategies for each stage in a negotiation.

I would therefore like to attend this course in in two weeks time, if possible. I will schedule time to
work on important tasks for the project in the evenings and assign responsibilities to team members.
Committing to meeting deadlines will help maintain accountability and effective coordination, and I
will regularly monitor progress to make adjustments as needed

Please could you let me know if I can do it by to Friday afternoon because registration for the course
closes Friday evening. I attach full course details for your information. Thank you for considering my
input, and I look forward to your confirmation.

Kind Regards,

Do Thi Kim Ngan