Dear Amazon Seller Performance Team,
I am writing to address and resolve the recent policy violation for incorrect variations on my Amazon
product listings. I understand the importance of maintaining accurate and consistent product data for a
positive shopping experience for our customers, and I am committed to ensuring compliance with
Amazon's policies.
1. Issue Identification:
In the Policy Violation notice, it was highlighted that ASIN - B0B5XZJK38 had incorrect variations.
Specifically, there were inaccuracies in the size and color attributes for B0C77QYNLP B0C77Q38M4
B0C77Q1SQ5 B0C77P2LLV B0C77QTV5P B0C77QHX7S B0C77RVCKQ B0C77R8JRZ
B0C77NMHXF B0C77Q3L4Z B0C77QSXMD B0C77PGD8W B0C77QRY6M B0C77PLYSY
B0C77PH49V B0C77QLX8W B0C77SQJM7 B0C77RKWQQ B0C77SM5KS B0C77QTTXY
B0C77RCSG2 B0C77QPXS8 B0C77QVB5J B0C77QXGJM B0C77PTBQL B0C77PBT9M
B0C77RBD7L B0C77PFPZN B0C77MS5FL B0C77PFQ2Q B0C77RDR5T B0C77RH513
B0C77QL7VQ B0C77T16MD B0C77SDF1W B0C77PJ8G4 B0C77QK1P6 B0C77PPTXX
B0C77RRMMX B0C77R3G1G B0C77PP9WJ B0C77N987D B0C77PQPQP B0C77QHX2C
B0C77PGM4S B0C77RMZJ7 B0C77R4V4T B0C77QV5FQ B0C77R1PTZ B0C77RQQP8
B0C77QZW2L B0C77RY4RX B0C77R8L4Y B0C77PY2XV B0C77R7Y76 B0C77T12X3 B0C77SX5YJ
B0C77R8VNV B0C77NXJ6R B0C77NDS3B B0C77RQG1W B0C77RJS81 B0C77RBLCC
B0C77RF45Q B0C77QNZR8 B0C77QPTZS B0C77SZD4P B0C77R3C1D B0C77RCYVH
B0C77R1LY6 B0C77QMH7N B0C77RNSCJ B0C77QZNCT B0C77QYNQR B0C77NRG5C
B0C77Q96RZ B0C77Q8XZ5 B0C77SB994 B0C77QRT8C B0C77PQSD5 B0C77S2FJX
B0C77R9N1C B0C77R8VL1 B0C77RG8HS B0C77S16YV B0C77R34WZ B0C77RZZ9L
B0C77QYWZW B0C77QZW1X B0C77R87J3 B0C77SZHGG B0C77RBJTS B0C77R9TT1
B0C77QFJGB B0C77Q2Z3N B0C77PBXV7 B0C77QKYF5 B0C77R1QWD B0C77QRF7P
B0C77RTSNY B0C77NFD2W B0C77Q6ZV2 B0C77P2LQQ B0C77QMJPB B0C77RTM1S
B0C77S91K8 B0C77RQ8LM B0C77NXC9P B0C77R2T5G B0C77S86Q4 these ASINs. I take full
responsibility for these inaccuracies and apologize for any inconvenience this may have caused to
Amazon and its customers.
2. Immediate Corrective Actions:
To rectify the situation promptly, I have taken the following corrective actions:
a. I have thoroughly reviewed and revised the product listings and I have deleted the above
variations.
b. I have conducted a comprehensive review of all my listings to identify and address any other
potential inaccuracies related to product variations.
3. Preventative Measures:
To prevent similar issues from occurring in the future, I have implemented the following measures:
a. I have established a regular review process for all my product listings to identify and correct any
inconsistencies.
b. I am implementing additional quality control checks to ensure that product variations are accurately
represented on Amazon.
4. Conclusion:
I am fully committed to maintaining the highest standards of accuracy and compliance on the Amazon
platform. I understand the importance of accurate product listings and am dedicated to preventing
such issues from recurring in the future.
I kindly request that Amazon reevaluate my account , taking into account the actions I have taken to
rectify the issue. I am committed to working in full cooperation with Amazon to ensure that our
customers receive accurate and reliable information about our products.
Thank you for your attention and consideration. I look forward to a prompt resolution of this matter.
Sincerely,
AASHI TRADERS
To the Seller Performance Team,
I am writing in response to the deactivation of my Amazon seller account as per Section 3 of
Amazon's Business Solutions Agreement. I understand that my listings have been removed, and
funds are subject to a 90-day withholding period while we work together to address this issue. I am
committed to rectifying the situation promptly and resuming business on the platform.
The reason for this account deactivation is:
1. Creation of one or more ASIN variations that violated Amazon's ASIN Creation policies. I
acknowledge the policy violations and am dedicated to resolving them comprehensively.
2. Following detail pages from our catalog:
• ASIN: B07GH6X4W3
• SKU: minion keychain
• Title: OMAYA Keytool Keychain with Torch, Screwdriver, Knife & Bottle Opener Key Chain
I understand that these products have been categorized as "disguised knives" and are considered as
Arms under the Arms Act. We acknowledge that Amazon's policy strictly prohibits the listing and sale
of such arms on the Amazon.in marketplace.
We are listing down the below root causes leading to the problem mentioned:
1. Change in Product Detail Page: I recognize that I made changes to the product's detail page
(parent or child) that resulted in a significant difference from the original product initially listed.
2. Mismatched Parent and Child Listings: I am aware that I altered the parent product's detail page to
an extent that it no longer corresponds accurately with the children's listings.
3. Incorrect Child Variations: It has come to my attention that I added child variations that do not
genuinely qualify as variations of the parent product.
4. Non-Manufacturer Created Multi-Pack Variations: I understand that I introduced multi-pack
variations that were not created by the manufacturer to an existing parent product.
Products have been categorized as "disguised knives" and are considered as Arms under the Arms
Act.
We acknowledge that Amazon's policy strictly prohibits the listing and sale of such arms on the
Amazon.in marketplace.
We take this matter seriously and have already taken the following actions to ensure compliance with
Amazon's policies and to prevent the relisting of such products in the future:
To address these issues, I have taken the following actions:
A. Immediate Removal of Non-Compliant Variations: I have promptly removed all ASIN variations that
violated Amazon's ASIN Creation policies.
B. Revised Product Detail Pages: I have revised the product detail pages to ensure that the parent
and child listings accurately reflect their respective attributes, and they align with Amazon's guidelines.
C. Reevaluation of Variations: I have reevaluated the variations to ensure they are accurate and
compliant with Amazon's policies.
D. Enhanced Compliance Awareness: I have retrained myself and my team to understand Amazon's
ASIN Creation policies thoroughly to prevent any future policy violations.
Products have been categorized as "disguised knives" and are considered as Arms under the Arms
Act.
1. Immediate Removal: We have permanently removed the affected ASIN (B07GH6X4W3) from our
catalog to prevent any further listing or sale of the product.
2. Enhanced Compliance Awareness: We have thoroughly reviewed Amazon's "Category and Product
Restrictions" as referenced in your communication. We have educated our team about these
restrictions and the importance of compliance to avoid any future violations.
3. Regular Audits: We are implementing a system of regular audits to ensure that none of our
products fall under restricted categories. This includes performing frequent checks to identify any
potentially problematic listings or items.
4. Inventory Controls: We have implemented stricter controls on our inventory management to prevent
any prohibited items from entering our catalog in the first place.
5. Seller Support Contact: We will reach out to Amazon Seller Support for any further clarification or
assistance in ensuring our compliance with Amazon's policies.
I kindly request that you review my plan of action and the actions taken to address the policy
violations. I am committed to maintaining the highest level of compliance with Amazon's policies and
providing a positive experience for Amazon's customers.
I appreciate your prompt attention to this matter and look forward to the opportunity to reinstate my
seller account and continue serving customers on the platform. If you require any further information
or clarification, please do not hesitate to contact me at
Dear Amazon Seller Performance Team,
I trust this message finds you well. I am writing in response to the recent suspension of my Amazon
India listing and account. We value our partnership with Amazon and understand the importance of
maintaining a fair and secure marketplace.
Upon receiving the suspension notice, we have thoroughly reviewed Amazon India's policies and
guidelines, and we genuinely believe that our listing was created in compliance with these policies.
However, we acknowledge the gravity of the situation and the importance of resolving this matter
promptly.
1. Review of Policies:
We have conducted an extensive review of Amazon India's policies and guidelines to ensure a clear
understanding of the rules governing product listings and seller accounts.
2. Identification of the Error:
Despite our commitment to compliance, we acknowledge the suspension and have closely
investigated to identify the specific error that led to the suspension.
3. Seller Responsibility:
We understand the responsibility that comes with managing an Amazon seller account. However, in
this instance, we believe the suspension resulted from a system error or misinterpretation rather than
any intentional violation on our part.
4. Rectification of the Error:
We are committed to rectifying any identified errors promptly. We have taken immediate steps to
address the issue, including removing any non-compliant content and modifying product details to
align with Amazon's policies.
5. Preventive Measures:
To prevent similar issues in the future, we are implementing additional internal processes and checks
to ensure that all future listings and account activities comply with Amazon's guidelines.
6. System Review:
We kindly request a comprehensive review of the system that flagged our account and listing for
suspension to identify any potential glitches or inaccuracies.
7. Third-Party Software Check:
We will conduct a review of any third-party software or tools we use to ensure they are in full
compliance with Amazon's policies.
8. Communication with Customers:
If the suspension has affected any customer orders or experiences, we will communicate
transparently with affected customers, providing necessary information and resolving any concerns
promptly.
9. Ongoing Compliance:
We remain dedicated to maintaining ongoing compliance with Amazon's policies and will continue to
monitor our activities to ensure adherence to all guidelines.
Conclusion:
We sincerely apologize for any inconvenience caused due to the error leading to the suspension of
our listing and account. We appreciate your thorough investigation into this matter and request your
assistance in promptly reinstating our listing and account.
Thank you for your understanding and cooperation. We look forward to a swift resolution.
Best Regards,
NAME - LEELA WATI
BUSINESS NAME - AASHI TRADERS
SELLER ID - ATJF2RYMIX0OI
CONTACT INFORMATION – 7503441722
Dear Team
I understand that my account got suspended due to the creation of the improper listing variations.
e.g incorrect sizes and color attributes.
My intention was not to violate any Amazon policies I just wanted to create listings such that
customers would able to see all the types of products in single variation. i thought it will help
customers to search similar kind of products but it led to violate amazon policy.
I take full responsibility for these inaccuracies and apologize for any inconvenience this may have
caused to Amazon and its customers.
To rectify the situation promptly, I have taken the following corrective actions:-
I have thoroughly reviewed and corrected the product listings but the Amazon team was not satisfied
with it so I have deleted all the listings from my inventory and will create fresh listings after
reinstatement.
I have attached the screenshot of the manage inventory page for confirmation
Preventative Measures taken:-
Delated All my listings and will create fresh listings for selling. I want customer satisfaction without
violating any policies.
I have been taken proper training of Listing and variation creation. Also checked YouTube videos and
Amazon videos which helped me to understand the correct listing creation methods.
Now All my employees who are involved in the listing are trained in the listing methods both single
listing and bulk listing.
All the listings will be done under my guidance and I am taking all responsibility for the issues that
happened and will take care of this in the future if I am allowed to sell again on Amazon.
This is my First time suspension and before this, I have never violated any policies of Amazon.
I have got only one type of complaint which is related to listing variation and this happened as we
have created listings which was not in the guidelines of Amazon. Amazon has notified us about this
but due to less knowledge of listing I was unable to do the correction and led to suspension.
I request you reinstate my account as I have learned the lesson and apologize for the issues that
happened. This will never be repeated in the Future.
Thanks
NAME - LEELA WATI
BUSINESS NAME - AASHI TRADERS
SELLER ID - ATJF2RYMIX0OI
CONTACT INFORMATION – 7503441722
29april
Listings Removed
-------------------------------------
Parent ASIN: B0D2R717TY
Removed ASIN: B0B1MGBMP5
B0D12W6NG2
Invalid Violation Type: Inconsistent Child Variation
26april
Listings Removed
-------------------------------------
Parent ASIN: B0D2BKKS3R
Removed ASIN: B0D12W6NG2
Invalid Variation Type: Inconsistent child variation
13jan
Listings Removed
-------------------------------------
Parent ASIN: B0CQ25NWST
Removed ASIN: B0CB4J4SYT B0CPY6FXFC
Invalid Variation Type: Inconsistent Child Variation
10jan
Listings Removed
-------------------------------------
Parent ASIN: B0CR965ZYF
Removed ASIN: B09SH9FJV3 B0B6RJZ8KJ B0B9BCKDP3
Invalid Variation Type: Inconsistent child variation
8aug23
Listings Removed
-------------------------------------
Parent ASIN: B0CD78J2ZF
Removed ASIN: B0C4FSXYN9
B0C4HGPWP8
B0CD77YQGL
Invalid Variation Type: Inconsistent Child Variations
4aug23
Listings Removed
-------------------------------------
Parent ASIN: B0BKSFS34J
Removed ASIN: B08M5VRG54 B0B9BCKDP3
Invalid Variation Type: Inconsistent Child Variation
2aug23
Listings Removed
-------------------------------------
Parent ASIN: B0CB6FJB4G
Removed ASIN: B0C4HGPWP8
Invalid Variation Type: INCONSISTENT CHILD VARIATION
30july23
Listings Removed
-------------------------------------
Parent ASIN:B0CCY2Z5W2
Removed ASIN:B0CCVGBMXC
B0CCRRVN21
B0C4FSXYN9
Invalid Variation Type: Inconsistent child variation
28feb23
Listings Removed
-------------------------------------
Parent ASIN: B0BWTKLZP7
Removed ASIN: B0BWFG97X7
Invalid Variation Type: Duplicate child variation
