Chapter 9 – Software Evolution
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Topics covered
✧ Evolution processes
✧ Legacy systems
✧ Software maintenance
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Software change
✧ Software change is inevitable
      ▪ New requirements emerge when the software is used;
      ▪ The business environment changes;
      ▪ Errors must be repaired;
      ▪ New computers and equipment is added to the system;
      ▪ The performance or reliability of the system may have to be
        improved.
✧ A key problem for all organizations is implementing and
  managing change to their existing software systems.
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Importance of evolution
✧ Organisations have huge investments in their software
  systems - they are critical business assets.
✧ To maintain the value of these assets to the business,
  they must be changed and updated.
✧ The majority of the software budget in large companies
  is devoted to changing and evolving existing software
  rather than developing new software.
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A spiral model of development and evolution
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Evolution and servicing
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Evolution and servicing
✧ Evolution
      ▪ The stage in a software system’s life cycle where it is in
        operational use and is evolving as new requirements are
        proposed and implemented in the system.
✧ Servicing
      ▪ At this stage, the software remains useful but the only changes
        made are those required to keep it operational i.e. bug fixes and
        changes to reflect changes in the software’s environment. No
        new functionality is added.
✧ Phase-out
      ▪ The software may still be used but no further changes are made
        to it.
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             Evolution processes
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Evolution processes
✧ Software evolution processes depend on
      ▪ The type of software being maintained;
      ▪ The development processes used;
      ▪ The skills and experience of the people involved.
✧ Proposals for change are the driver for system evolution.
      ▪ Should be linked with components that are affected by the
        change, thus allowing the cost and impact of the change to be
        estimated.
✧ Change identification and evolution continues throughout
  the system lifetime.
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Change identification and evolution processes
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The software evolution process
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Change implementation
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Change implementation
✧ Iteration of the development process where the revisions
  to the system are designed, implemented and tested.
✧ A critical difference is that the first stage of change
  implementation may involve program understanding,
  especially if the original system developers are not
  responsible for the change implementation.
✧ During the program understanding phase, you have to
  understand how the program is structured, how it
  delivers functionality and how the proposed change
  might affect the program.
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Urgent change requests
✧ Urgent changes may have to be implemented without
  going through all stages of the software engineering
  process
      ▪ If a serious system fault has to be repaired to allow normal
        operation to continue;
      ▪ If changes to the system’s environment (e.g. an OS upgrade)
        have unexpected effects;
      ▪ If there are business changes that require a very rapid response
        (e.g. the release of a competing product).
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The emergency repair process
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Agile methods and evolution
✧ Agile methods are based on incremental development so
  the transition from development to evolution is a
  seamless one.
      ▪ Evolution is simply a continuation of the development process
        based on frequent system releases.
✧ Automated regression testing is particularly valuable
  when changes are made to a system.
✧ Changes may be expressed as additional user stories.
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Handover problems
✧ Where the development team have used an agile
  approach but the evolution team is unfamiliar with agile
  methods and prefer a plan-based approach.
      ▪ The evolution team may expect detailed documentation to
        support evolution and this is not produced in agile processes.
✧ Where a plan-based approach has been used for
  development but the evolution team prefer to use agile
  methods.
      ▪ The evolution team may have to start from scratch developing
        automated tests and the code in the system may not have been
        refactored and simplified as is expected in agile development.
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             Legacy systems
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Legacy systems
✧ Legacy systems are older systems that rely on
  languages and technology that are no longer used for
  new systems development.
✧ Legacy software may be dependent on older hardware,
  such as mainframe computers and may have associated
  legacy processes and procedures.
✧ Legacy systems are not just software systems but are
  broader socio-technical systems that include hardware,
  software, libraries and other supporting software and
  business processes.
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The elements of a legacy system
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Legacy system components
✧ System hardware Legacy systems may have been
  written for hardware that is no longer available.
✧ Support software The legacy system may rely on a
  range of support software, which may be obsolete or
  unsupported.
✧ Application software The application system that
  provides the business services is usually made up of a
  number of application programs.
✧ Application data These are data that are processed by
  the application system. They may be inconsistent,
  duplicated or held in different databases.
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Legacy system components
✧ Business processes These are processes that are used
  in the business to achieve some business objective.
✧ Business processes may be designed around a legacy
  system and constrained by the functionality that it
  provides.
✧ Business policies and rules These are definitions of how
  the business should be carried out and constraints on
  the business. Use of the legacy application system may
  be embedded in these policies and rules.
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Legacy system layers
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Legacy system replacement
✧ Legacy system replacement is risky and expensive so
  businesses continue to use these systems
✧ System replacement is risky for a number of reasons
      ▪ Lack of complete system specification
      ▪ Tight integration of system and business processes
      ▪ Undocumented business rules embedded in the legacy system
      ▪ New software development may be late and/or over budget
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Legacy system change
✧ Legacy systems are expensive to change for a number
  of reasons:
      ▪ No consistent programming style
      ▪ Use of obsolete programming languages with few people
        available with these language skills
      ▪ Inadequate system documentation
      ▪ System structure degradation
      ▪ Program optimizations may make them hard to understand
      ▪ Data errors, duplication and inconsistency
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Legacy system management
✧ Organisations that rely on legacy systems must choose a
  strategy for evolving these systems
      ▪ Scrap the system completely and modify business processes so
        that it is no longer required;
      ▪ Continue maintaining the system;
      ▪ Transform the system by re-engineering to improve its
        maintainability;
      ▪ Replace the system with a new system.
✧ The strategy chosen should depend on the system
  quality and its business value.
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Figure 9.13 An example of a legacy system
assessment
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Legacy system categories
✧ Low quality, low business value
      ▪ These systems should be scrapped.
✧ Low-quality, high-business value
      ▪ These make an important business contribution but are
        expensive to maintain. Should be re-engineered or replaced if a
        suitable system is available.
✧ High-quality, low-business value
      ▪ Replace with COTS, scrap completely or maintain.
✧ High-quality, high business value
      ▪ Continue in operation using normal system maintenance.
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Business value assessment
✧ Assessment should take different viewpoints into
  account
      ▪ System end-users;
      ▪ Business customers;
      ▪ Line managers;
      ▪ IT managers;
      ▪ Senior managers.
✧ Interview different stakeholders and collate results.
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Issues in business value assessment
✧ The use of the system
      ▪ If systems are only used occasionally or by a small number of
        people, they may have a low business value.
✧ The business processes that are supported
      ▪ A system may have a low business value if it forces the use of
        inefficient business processes.
✧ System dependability
      ▪ If a system is not dependable and the problems directly affect
        business customers, the system has a low business value.
✧ The system outputs
      ▪ If the business depends on system outputs, then the system has
        a high business value.
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System quality assessment
✧ Business process assessment
      ▪ How well does the business process support the current goals of
        the business?
✧ Environment assessment
      ▪ How effective is the system’s environment and how expensive is
        it to maintain?
✧ Application assessment
      ▪ What is the quality of the application software system?
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Business process assessment
✧ Use a viewpoint-oriented approach and seek answers
  from system stakeholders
      ▪ Is there a defined process model and is it followed?
      ▪ Do different parts of the organisation use different processes for
        the same function?
      ▪ How has the process been adapted?
      ▪ What are the relationships with other business processes and
        are these necessary?
      ▪ Is the process effectively supported by the legacy application
        software?
✧ Example - a travel ordering system may have a low
  business value because of the widespread use of
  web-based ordering.
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Factors used in environment assessment
Factor               Questions
Supplier stability   Is the supplier still in existence? Is the supplier financially stable and
                     likely to continue in existence? If the supplier is no longer in business,
                     does someone else maintain the systems?
Failure rate         Does the hardware have a high rate of reported failures? Does the
                     support software crash and force system restarts?
Age                  How old is the hardware and software? The older the hardware and
                     support software, the more obsolete it will be. It may still function
                     correctly but there could be significant economic and business
                     benefits to moving to a more modern system.
Performance          Is the performance of the system adequate? Do performance
                     problems have a significant effect on system users?
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Factors used in environment assessment
Factor                 Questions
Support requirements   What local support is required by the hardware and
                       software? If there are high costs associated with this
                       support, it may be worth considering system replacement.
Maintenance costs      What are the costs of hardware maintenance and support
                       software licences? Older hardware may have higher
                       maintenance costs than modern systems. Support software
                       may have high annual licensing costs.
Interoperability       Are there problems interfacing the system to other systems?
                       Can compilers, for example, be used with current versions
                       of the operating system? Is hardware emulation required?
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Factors used in application assessment
Factor              Questions
Understandability   How difficult is it to understand the source code of the current
                    system? How complex are the control structures that are used?
                    Do variables have meaningful names that reflect their function?
Documentation       What system documentation is available? Is the documentation
                    complete, consistent, and current?
Data                Is there an explicit data model for the system? To what extent is
                    data duplicated across files? Is the data used by the system up to
                    date and consistent?
Performance         Is the performance of the application adequate? Do performance
                    problems have a significant effect on system users?
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Factors used in application assessment
Factor                 Questions
Programming language   Are modern compilers available for the programming
                       language used to develop the system? Is the programming
                       language still used for new system development?
Configuration          Are all versions of all parts of the system managed by a
management             configuration management system? Is there an explicit
                       description of the versions of components that are used in
                       the current system?
Test data              Does test data for the system exist? Is there a record of
                       regression tests carried out when new features have been
                       added to the system?
Personnel skills       Are there people available who have the skills to maintain the
                       application? Are there people available who have experience
                       with the system?
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System measurement
✧ You may collect quantitative data to make an
  assessment of the quality of the application system
      ▪ The number of system change requests; The higher this
        accumulated value, the lower the quality of the system.
      ▪ The number of different user interfaces used by the system; The
        more interfaces, the more likely it is that there will be
        inconsistencies and redundancies in these interfaces.
      ▪ The volume of data used by the system. As the volume of data
        (number of files, size of database, etc.) processed by the system
        increases, so too do the inconsistencies and errors in that data.
      ▪ Cleaning up old data is a very expensive and time-consuming
        process
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             Software maintenance
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Software maintenance
✧ Modifying a program after it has been put into use.
✧ The term is mostly used for changing custom software.
  Generic software products are said to evolve to create
  new versions.
✧ Maintenance does not normally involve major changes to
  the system’s architecture.
✧ Changes are implemented by modifying existing
  components and adding new components to the system.
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Types of maintenance
✧ Fault repairs
      ▪ Changing a system to fix bugs/vulnerabilities and correct
        deficiencies in the way meets its requirements.
✧ Environmental adaptation
      ▪ Maintenance to adapt software to a different operating
        environment
      ▪ Changing a system so that it operates in a different environment
        (computer, OS, etc.) from its initial implementation.
✧ Functionality addition and modification
      ▪ Modifying the system to satisfy new requirements.
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Maintenance effort distribution
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Maintenance costs
✧ Usually greater than development costs (2* to
  100* depending on the application).
✧ Affected by both technical and non-technical
  factors.
✧ Increases as software is maintained.
  Maintenance corrupts the software structure so
  makes further maintenance more difficult.
✧ Ageing software can have high support costs
  (e.g. old languages, compilers etc.).
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Maintenance costs
✧ It is usually more expensive to add new features to a
  system during maintenance than it is to add the same
  features during development
      ▪ A new team has to understand the programs being maintained
      ▪ Separating maintenance and development means there is no
        incentive for the development team to write maintainable
        software
      ▪ Program maintenance work is unpopular
             • Maintenance staff are often inexperienced and have limited domain
               knowledge.
      ▪ As programs age, their structure degrades and they become
        harder to change
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Maintenance prediction
✧ Maintenance prediction is concerned with assessing
  which parts of the system may cause problems and have
  high maintenance costs
      ▪ Change acceptance depends on the maintainability of the
        components affected by the change;
      ▪ Implementing changes degrades the system and reduces its
        maintainability;
      ▪ Maintenance costs depend on the number of changes and costs
        of change depend on maintainability.
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Maintenance prediction
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Change prediction
✧ Predicting the number of changes requires and
  understanding of the relationships between a system and
  its environment.
✧ Tightly coupled systems require changes whenever the
  environment is changed.
✧ Factors influencing this relationship are
      ▪ Number and complexity of system interfaces;
      ▪ Number of inherently volatile system requirements;
      ▪ The business processes where the system is used.
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Complexity metrics
✧ Predictions of maintainability can be made by assessing
  the complexity of system components.
✧ Studies have shown that most maintenance effort is
  spent on a relatively small number of system
  components.
✧ Complexity depends on
      ▪ Complexity of control structures;
      ▪ Complexity of data structures;
      ▪ Object, method (procedure) and module size.
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Process metrics
✧ Process metrics may be used to assess maintainability
      ▪ Number of requests for corrective maintenance;
      ▪ Average time required for impact analysis;
      ▪ Average time taken to implement a change request;
      ▪ Number of outstanding change requests.
✧ If any or all of these is increasing, this may indicate a
  decline in maintainability.
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Software reengineering
✧ Restructuring or rewriting part or all of a
  legacy system without changing its
  functionality.
✧ Applicable where some but not all sub-systems
  of a larger system require frequent
  maintenance.
✧ Reengineering involves adding effort to make
  them easier to maintain. The system may be
  re-structured and re-documented.
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Advantages of reengineering
✧ Reduced risk
      ▪ There is a high risk in new software development. There may be
        development problems, staffing problems and specification
        problems.
✧ Reduced cost
      ▪ The cost of re-engineering is often significantly less than the
        costs of developing new software.
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The reengineering process
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Reengineering process activities
✧ Source code translation
      ▪ Convert code to a new language.
✧ Reverse engineering
      ▪ Analyse the program to understand it;
✧ Program structure improvement
      ▪ Restructure automatically for understandability;
✧ Program modularisation
      ▪ Reorganise the program structure;
✧ Data reengineering
      ▪ Clean-up and restructure system data.
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Reengineering approaches
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Reengineering cost factors
✧ The quality of the software to be reengineered.
✧ The tool support available for reengineering.
✧ The extent of the data conversion which is required.
✧ The availability of expert staff for reengineering.
      ▪ This can be a problem with old systems based on technology
        that is no longer widely used.
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Refactoring
✧ Refactoring is the process of making improvements to a
  program to slow down degradation through change.
✧ You can think of refactoring as ‘preventative
  maintenance’ that reduces the problems of future
  change.
✧ Refactoring involves modifying a program to improve its
  structure, reduce its complexity or make it easier to
  understand.
✧ When you refactor a program, you should not add
  functionality but rather concentrate on program
  improvement.
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Refactoring and reengineering
✧ Re-engineering takes place after a system has been
  maintained for some time and maintenance costs are
  increasing. You use automated tools to process and
  re-engineer a legacy system to create a new system that
  is more maintainable.
✧ Refactoring is a continuous process of improvement
  throughout the development and evolution process. It is
  intended to avoid the structure and code degradation
  that increases the costs and difficulties of maintaining a
  system.
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‘Bad smells’ in program code
✧ Duplicate code
      ▪ The same or very similar code may be included at different
        places in a program. This can be removed and implemented as a
        single method or function that is called as required.
✧ Long methods
      ▪ If a method is too long, it should be redesigned as a number of
        shorter methods.
✧ Switch (case) statements
      ▪ These often involve duplication, where the switch depends on
        the type of a value. The switch statements may be scattered
        around a program. In object-oriented languages, you can often
        use polymorphism to achieve the same thing.
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‘Bad smells’ in program code
✧ Data clumping
      ▪ Data clumps occur when the same group of data items (fields in
        classes, parameters in methods) re-occur in several places in a
        program. These can often be replaced with an object that
        encapsulates all of the data.
✧ Speculative generality
      ▪ This occurs when developers include generality in a program in
        case it is required in the future. This can often simply be
        removed.
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Key points
✧ Software development and evolution can be thought of
  as an integrated, iterative process that can be
  represented using a spiral model.
✧ For custom systems, the costs of software maintenance
  usually exceed the software development costs.
✧ The process of software evolution is driven by requests
  for changes and includes change impact analysis,
  release planning and change implementation.
✧ Legacy systems are older software systems, developed
  using obsolete software and hardware technologies, that
  remain useful for a business.
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Key points
✧ It is often cheaper and less risky to maintain a legacy
  system than to develop a replacement system using
  modern technology.
✧ The business value of a legacy system and the quality of
  the application should be assessed to help decide if a
  system should be replaced, transformed or maintained.
✧ There are 3 types of software maintenance, namely bug
  fixing, modifying software to work in a new environment,
  and implementing new or changed requirements.
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Key points
✧ Software re-engineering is concerned with re-structuring
  and re-documenting software to make it easier to
  understand and change.
✧ Refactoring, making program changes that preserve
  functionality, is a form of preventative maintenance.
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