JANE NZAKWA KIWA
Mombasa, Kenya • +254110827794 • janekiwa0@gmail.com
SUMMARY
I am a results-oriented Information Technology professional with a strong track record of
optimizing project outcomes. Skilled in IT strategy development and team leadership, I
seek to leverage my technical expertise in a dynamic role to drive innovation, enhance
system efficiency, and deliver impactful IT solutions.
WORK EXPERIENCE
Industrial Attachment , Kenya power s Lighting Company Sep 2023 - Nov
2023
Managed system maintenance to ensure optimal performance.
Set up and configured desktop applications for smooth
operations. Diagnosed and resolved hardware issues
effectively.
Installed and updated antivirus software for system
security. Performed laptop repairs to minimize
downtime.
Configured and maintained network systems for reliable
connectivity. Oversaw fiber optic cable installation and
network infrastructure.
Executed Ethernet cable crimping to establish strong
connections. Managed time efficiently to meet deadlines.
Collaborated within a team, providing support and guidance.
Contributed to day-to-day operations, working productively with
colleagues. Ensured quality and accuracy by paying attention to
detail in all tasks.
EDUCATION
Diploma in Information Communication 2021 - 2024
Technology
Kenya Coast National polytechnic
Focused on system administration, networking, software development, and
technical support, equipping me with strong problem-solving skills and
hands-on experience in various IT disciplines.
Kenya Certificate of Secondary Education
Mosa Secondary 2016 - 2020
School
Grade: C-
Kenya Certificate of Primary Education 2007 - 2015
Kilamba Primary School
Grade: 312 Marks
ADDITIONAL INFORMATION
Technical Skills: Configuration, Troubleshooting, Fiber & Ethernet Installation,
OS Installation, Antivirus Setup, Server Management, Helpdesk, Customer Support
& IT Services
Languages: English, Swahili
REFERENCES
Mr. Sylvester Katana, Kenya Coast National Polytechnic, H.O.D ICT,
070397447 Mr. Albert Kadala, ICT Manager; Kenya power lightning
company, 0721678119