REPUBLIC OF THE PHILIPPINES

COMMISSION ON ELECTIONS
INTRAMUROS, MANILA

CONTINGENCY PROCEDURES IN GARCIA, George Erwin M.

CO,NNECTION
WITII THE MAY 12, - Chairman
IN?ING, Socorro B. -
2025 NATIONAL AND LOCAL CASQUEJO, Marlon S.
Commissioner
ELECTIONS, AND BARMM FEROLINO, Aimee p.
- Commissioner
PARLIAMENTARY ELECTIONS. - Commissioner
BULAY, Rey E. - Commissioner
MACEDA, Ernesto Ferdinand p. - Commissioner
CELIS, Nelson J. - Commissioner

Promulgated :J u 2T 2 2 6 t
RESOLUTIONNO. 111O1

WHERPAS , by virtue of Republic Act (R.A.)

No. 9369, the Co mmission on Elections (Commission) 8436, as amended by R.A.
No.
the use of an Automated Election Syste (AES) is mandated to im plement
m that will ensure the sec recy arld
sanctity of the ballot and a1i electi on consolidation
documents in order that the process shali and transmi ssion of
be transparent and credibie and that
the results shall be fast , accurate and refle
ctive of the genuine will of th e people;
Section g of the Republic Act No. 936g, requires
'HEREAS,
Eva-luation Committee ITEC) to the Technical
u
harlyuar1 and softrrrcir. ".rtify, ""ro"g'oth".., that the AES, inctuding
facqffatela, .components, is iperating properly, seanrelg, and
in accordance tpith th.e prouisions'-if said Aar,, anrt nA-,,-t^-
prouisioning and operation"tu"ti"i {y:i-Joriti;iia;;;:"";,;;i:tri3t?f[ilr;
at all points in the process such that
or consolidation, maA be ouoided.,;
fiilure of;;;;;o"", ,thether at uoting, counting

,-., -. YHEIEAS, for purposes of the May 12, 202s Nationa, and Local Elections
(NLE), the commission resolved to utilize aui""rLa
counting
in the voting, counting and transmis"i""- tr".i..""n results Machines (ACM)
level, and the from the precinct
Conso-lidationf
Canuassing- System (CCS) in the
canvassing/consolidation of erectronicalry tiansmitted erection results from
,the
the precinct/city/municipal/district/provi^"i^iii.eiorr4
board of canvassers;
NOW THEREFORE,^.pursuant to the powers
Constitution, the omnibus E1,ection coae, n.e. vested in it bv the
e36e, and other erection iaws, the
uJ. a+C6
i"*;il; "i;iiiii"i"J"ti"ii"
"" ";;a"a u, dro N".
promulgate, the following contingency pro""i..r""
in
.
National and Loca_l Elections, ana glAnM\rI Rartiamentary connection with the
Elections.

ARTICLE I
DEFINITION OF TERMS
Section. 1. Deflnttton of Terms. _

1. ACM - shall refer to the Automated Counting Machine.

llPage
 2 ACM Box - shatl refer. ro the ACM and its peripherals
enumerated in the checklist. --- --" t" as

a
BOC - shall refer to the Board of Canvassers, body constituted
in Article rr, sec. 2 (ii) of this R.";lrii;;:"", ""*,
4 CCS - shall refer to the Consolidation/Canvassing
System.
5
rerer to th e c on so lidation canvas
Sr"J"3'il1'r::;."n"" / sin g

6 ccs Technician shall

Consolidation/Canvassing- refer to the
System f."fr.iciai,r.
7 Commisslon _ shall refer to the Commission
on Elections.
8 DESO - shall refer to the Supervisor
Officiai of the Department
of Education and Ministry of. Basic,
Education of the Barssamoro Autono*or-" Higher and Technica,I
n.g]on in Muslim
S upervi sor-ofn.id d;
11T,:?:* s";;;;.;"#"*.
a vo dn g

9 Stptrlort Staff.(TSS) _ shall refer

3_rj_O_3.lrlcat
appolnted to provide ACM technicat - -'- to persons

"uppo.i.-
10. Electoral Board (EB) _ sha1l refer
to the Electoral Board (EB)
and Special Board of Election f""p"",*" "tSett)
conduct the Final resring who will
Tq
counting and transmission of
d,;il;;'iaEill uottne una
election .?*fi"""',
11. NTSC - shall refer to the National Technica,l
Support Center.
12 Peripherals - sha_ll refer. to smartcard security key, USB
headphone, r..vp,a, po*..1;;,-.d"p;J,.,,d
s:J::l privacy

scopEANDcoNrrN.rrflTffill'rlzArroNAl,srRUcruRE
Sec. 2. Scope, -These contingency procedures
shall supplement:
i. Resolutlon No._ promulgated on October 30,
titted,.GENERAL _l'0Z6 2024
iNsrriuciiciiis"ion rHE ELECToRAL
BOARDS oN^IHE pRocEss oF
TRANSMISSION
Vorrxc, couNTrNG. &
OF ELECTIOTTi NESUTTS
2025 NATIONAL, LOCAL, A EAI{GS;MORO FAI ;IA} il;'i;
ELECTIONS,,; and PARLIAMENTARY

11 Resolution No.
tg"i.,"iri",,i"tto,,r";tL*8.::3T;Lr:;ZLZL"-rr*t",*
Constitution, Clmnosition and
Consolid.at.ion/ Canuass; and_ Transmis"ion Appointment;
tn connection with the National o1 Voter/ Canuass
"a U"i- atJl"tioi""l.
sec' 3' organrzatT0nal stntcture of the
Natronar Technicat support
center ,,v.sc/' - For the purpose of impre'meniing
this contingency ptai, trre
followin g o rgan zationar
i st*"i"r. i.' rr..5i, .i"pl.a,

21,
 COMELEC EN BANC

STEERING COMMITTEE
STAKEHOTDERS'
MANAGEMENT
PMO DIRECTOR

COMMAND NTSC OFOV SUPPORT

CENTER
CENTER
TECHN ICAL
HUBS
REGIONAT
ELECTION
DIRECTORS ACt\4
ccs
(RED)

DEPED

PROVINCIAL SUPERVISING

ELECTION OFF'CIAL coNsot,DATlON/ REGIONAL EOARD OF

SUPERVISORS (DESO)
CANVASSING cANVASSERS (RBOC)
(PEs) SYSTEM
TECHNICTAN {CCS PROVINCIAL BOARD OF

rs) cANVASSERS (PBOC)

crTY/
MUNICIPAL DESO DISTRICT OF BOARD OF
ELECTORAL
ELECIION TECHNICAL
BOARDS (EB) cANVASSERS (DBOC)
OFFICERS SUPPORT
STAFF (DESO_ CITY/VIUNICIPAL EOARD
rss) OF CANVASSERS
(c/MBoc)

ARTICLE III
GENERAL PROVISIONS

Sec. 4. General procedures. _

i. Announcement by the Electoral Board
Canvassers (BOC).._ To promote transparency Board of
(EB)/
confusion or suspicion by voters anJ watthers and avoid
place / canvassing.venue, the eg ;-, ,h.;;il;
/ BOC Chairperson sill ;;"?
announce ttre problem, and the contingency procedures
undertaken, before performing the prtcedures. to be

11.
]il]::*",.contingency measures and procedures shali be
underta_l<en b.y_the EBs/BO9., the presence oiwatchers,
1T
any, and shall be noted in the Minutes. if

FrNAL rEsrrNG AND -rffIt":Bilrror*"" pRocEDUREs

Sec. S. Contlngencg procedures
Testlng and Seallng ff"S/. _ for change of d.ate andaenue of Ftnal
A. Prior to scheduled F-fS.
In the event that there is a need for the change
of venue- and schedule
of FTS due to security,.. andl* p.""u"J ..""o.r", ,rr" iJrro-irs
contingency measures shall be observ.J,

3l
 1. The Election Office1 (EO)
nearest voting center, -may transfer the venue of FTS in the
Eteclion Supervisor,(les).*s^rlUjeci to the approva_l of the provincial
ir R.ci";;l tl."tion Direcror (RED) of
NCR, Davao cirv and'zarnb";;;.;ttr;';
shall notisz, in accordance the case may be. The Eo
paragraphs, the members of-iti u"'pro"edure
-"-Jraiar,.",in-p"i"r"rf"r..i,Jl"
the succeeding
the EB,
accredited citizens,, arm,_ oUr.i.JuiJt_,ota.." of the place wherJ
the testing and ""a
sea.ling;Uriu.
"""j""?.a
2. The EO shall notifu^the EB in writing
of the date, time and place of
ACMs not i",..-if"f lhree
*i.ilio"i#l 1s; days before the

3. The EO sha1l candidates,

coalilion "lft lh.p*til,
or polirical -;;""ijuorr"
registered political parties,
parriciparing in the par'ry:-1i"i or organizations
municipatity, o. ac".idited "v"t#"i#esenration in rhe citv or
date, time and olace of tfre"itir;;;;';;:ty ,"rr"t.red
posting a norice of the
bulletin boards lr,u,r" orro.
ffS io.l."i precinct in the
city or municioai ha.[, "irr.,.tr."i,"," officer (oEo) and of the
i;-;'i.;;",r_,"... conspicuous
""d ffH.1li#three 1a1 places
*J:;j:*"r"# (3) .i.v" u.r*. ttJ
B. Oa F"IS Day.
In the event that there
r".;";;b, ;;;'";:r';:ir3asons,
1leed the
for
an- emersencv.change of
following
venue of Frs
be observed: "o.rtirrg".rIy ;;;;"" "lr;
1' The EB sha, immediately inform
the Eo of this matter. The Eo
reset the date of shall
i:jT 1t. 1"I"*"S
later than the dav before election i.r, o, if not possibte. not
aay iriil.notice to the pES
RED of NCR, Davao.Cio/ .;Jzr_;ld;t,.r, or the
Thereafrer, the eorshatire;;.;;h;""fi"".;e ." the case mav be.
of date and venue
NTSC, as weli as the reasons
fo, tfr. ."."i"duling of the FTS. t6 the
2. The resetting of the FTS by the
EO to a dr
berore etectiS" auv rl, ."i:.Jt ;; il;1,'rX""tli.;r1Trlfl:l
"r,u,
mentioned in erticrriv
:.cJJ1:r'l^5,js;,
of ttre resetting
,,.a the postine of
ot r,f.S #itUn 24 hours prior
::r;;uncements tJ its
3. The EB shall record this matter
in the Minutes.

. Sec. 6. ContingencA procedures

Appticab_le to EB onF?S DaU. _ In
:::,:,I!:i.f fl'"*:::"':r5,f, 3'"Tg#.:.:f,-*-teo,rrEiur,'il."i"1i"*,"*
1 If only one (1) member of the EB--
fails to appear during FTS, the
two (2) members of the EB _ix other
However, if the absent memfel t;
;;;;;"*tr, ,i'. conduct of FTS.
th;'a;;#;ri,'lr" oi ilr. present
". e;-;;,i";"ciui.*,., fbr this
sha1l be designated
ffI|:::
2. If two (2) or all of the members
of the EB faii to appear during
FTS:

3 Il" DESO will inform the EO;

b. The EO wiil determine the reason/s
for their absence;

4l
 c. If the EB has a valid reason for their
wilt be rescheduled failure to appear, the FTS
to another day by the EO,
notice to the EB and other
,*ii.. r."ii;il; I a-au,
Sec. 17 of Resolution No. liOd ,. provided lrrri.i erti"f. ru,
S-ubject further to the rule on
irthe *,s
;:t::: y;ti:"'tlr""rs wil b;
"';;;"t'd *ii'i"'t o"v"
d' However, if the Ei] cannot be
rocated or has no valid reason
their absence, EO sha_ll p-""J for
accordance to Resolution trto. 'iU. the substitution of EBs in
t iOZO.
3. If two (2) or
.more of the members of the EB manifests their late
arrival at their precincr, thi" ;ll;; announced by the DESO at the
fi::1it?lH;:Bsharrp'o""it""o'.'ductth;'rfrii*"i.,Iai"t.ry
4. If the EB has a valid reason for their
failure to appear, the FTS wili
be rescheduled to another
to the EB and other parties
J"r't"'rfr. EO, subject to a 3_day notice
Resolurion ". oLria.a under Article IV, Sec. 17 of
ir I::
to rhe rute on notice within
the *976,..s."bj;1T;;ir:.
FrS *ilu'"o"iJ"t.a *iu,i"
3111""^ s't"r"'t"iliJ".,l"o""
5' However, if the EB
absence, EO shall-cannot be l0cated or has no valid reason for their
p.o"..A- ritir* the substitution
accordance to Resolutlon IVo.
ffOii. of EBs in
6. The EB shail record this matter
in the Minutes.
- sec' 7' contingencv procedures Apprcabre
that problems arise during the conduct to the ACM.- In the evenr
ACM, the following contingency "f'F+si;;. p*"i""i r.r"r irr"#L,g ,t.
measures shali be observed:

I. F"TS, NON.TECHNICAL ISSUES:

A, Delay or non-delivery ofthe

ACM durlng the FTS.
1' The EB shal1-report this matter to the
means available. The EO shall verify Eo through the fastest
intended for the EB. ff in his/her list the ACM
ior_a.
"ot ,h. .;ll:.?-o- shall immediately call
command center to verifi7
Aa M ii
ff5.f, ",h. ;,i*
: ;:,Bt.fr #:,"ii,JiS i,,l:
"1i:
2. In case the Command Center confirms
in ttre delivery of the ACM, th"'p_O that there is just a delay
enough time left to conduct the FTS "t.tt determine if there is
EB shajl proceed with the activity _i6i" tr*.i"y. iir..,l, *.
upon arrival of the ACM and
complete the same. rf not, Eo ,rrl,
3.
i"""i G. il;;ffiJF[s
The resetting of the FIS by the
EO to a date not later than
election day shail te tL
mentioned in Article rv, "uUieci notice to all parties
sec.17 -proper
the posting of announcements of "inl!"i"ii"I *"."ri,i#]."0
lhe new date of the FTS within
24 hours prior to its conduci.

4. In either ofthe above scenarios, the

EB, EO and the DESO shall
be in coordination with .u"tr
otir.. towards the proper reporting

5| r'. . .
 to the Command Center, thespeedy
delivery of the ACM needed
or the re-scheduling of the FTS.

c The EB shall record this matter in the

Minutes.

ACM case has lacking supplies or items

3;1.t" discovered during F.fS

The EB shall note in the Minutes and proceed

available FTS ballots. with FTS using the

8.2. Three t3 lorle ss FTS ball ots in th

e ACM case.
1 The EB sha11 cali the DESO TSS, who
shall in turn, report the
same to the NTSC.

2 The EB shall likewise inform the EO

which, the EO sha1l move the
of this incident. After
before the start of polls,.with "orrau"t ;i F"i; to election day
notice io Ee, ioii,i""f parries,
candidates and accredited citjzens,
il;";";i;ed
Article IV, Sec.17 of Resolurion N". il6i;. ''""" in Section

3 day before the start of polls, the EB

9" :f:!o"
the shall
FTS in accordance with the p..J";ib;j;;i"Jrr. conduct
utilize the officia.l ballots in order to ."pif.rrr.rt and shall
ballots. Four (4) ballots shait l. the lacking
"""aro.-JJrrJritirrg tlr. FTS.
4 After the conduct of FTS, the_ EB shal1
retrieve a,ll ballots from
the ballot box, mark across the f."" of
tn"-La"llols the phrase,
"FTS ballots, and place them inside
,h.;;;il;"
Test Ballots, ERs and Other Reports. ---- --"v^vvr for Counted

5 The EB shall record this incident in their

Minutes.
8.3. AIl rit ofEB S martcar d Securi
utrava ilable/ de nied. PINs Re- Zeto Pl N are

1. The EB shatl call the DESO _ TSS.

2. The DESO - TSS sha-ll refer the matter
to the NTSC, which in
turn, will coordinate with the pMO Director
issuance of the Smartcard Security t<t-"ril'"
to authorize the
within the day.
3. The EB shall wait for the Smartcard Security
Key plNs/Re_zero
PIN to be issued by the DESO _ TSS
conduct of the FTS.
;; proceed with the
"h;11

4. Thereafter, the - TSS sha1l inform NTSC on the

successful u se of,DESO
the Smartcard Security f"V pffv"Tne-;
provided. ;iN

5 The EB shall record this matter in the Minutes.

6lr:
 6. If the new Smartcard Security
Key plNs/Re_zero pIN cannot
issued within the dav. Eo shall "oi*.
;;; ;;';r" be
EB, political parties, *a *i,t,
L.:ll:. l"
crtrzens, arrns as provided in "."Ji;";;"
e.ii"f.-lv,
i,a .c"..dit"a
No. 11076, and to post notice_of T"". rl"r Resolution
within 24 hours beftre its conduct.,h.;ilildute of the FTS

8.4. fs ma rtcar d Securi Ke afe miss ln an

1S
of ec tive.
1. The EB. shall report the same to
report this incident to the NTSC
the DESO _ TSS who shali
"rJ1n-.Gd asiett.
2. Upon receipt of report. the NTSC
sha11 refer the matter to
PMo Director who shalt autho.ir; the
Smartcard Security Key/s to the ;;. ls"suail"":, of the new
EB.
3. The NTSC will contact the technical
to reconfigure the comnlere hub under its jurisdiction
or trr"ijr,'!"..iirr..ri. or
Clustered precinct ID. ".t tn.
4. The technical hub shall
p^.lfoIr.th" wipe_our process and the
lffit'*.,uon or the use a.ui."/. ;;;#;*d security

5. The technical hub will coordinate

any authorized representative, whlwith the Election Officer or
technical hub to retiieve *if i p.#".a to the
r.vl",Ju'iJp;"#;;;iJ.'Xr.fl?1fl::smartcard"..,.ity
6. The technical hub shall only.release
smaftcard securitv kev/s and ,"*"r..io the specific replacement
or his/ her authorized representative. ifrJ'ei."tion oflicer

7 The EB sha-I1 now conduct the FTS.

8 The EB shall record this matter

in the Minutes.
8.5. If one orb oth USB ce Main orB cku ts a re mis srn
1. The EB shall report
t::*. u"a totrr.'ildu1"i.ir."
this incident to ih. NTSC
the DESO _ TSS who shall report

shall determine if one or both usB/s

' lT"ff" device/s is/are
z. r If one of the USB devices is missing;

2.1.).. The NTSC shall the missing USB

.determine
device and recommend to the pilo;ir;;.l;. issuance
of new and empty USB ae"i"e gra.ii
ffi;"i;;i
2.I.2. The NTSC shall inform the technical
replacement of the missing USB d;;ic;. ' hub of the

2.f _3, The NTSC shall_ confirm with

DESo - TSS on the availabitiry the EO and the
up.by. the Eo or his/her ro. pi"t _
"i.ir.'rjbjL#i
technical hub. "utrro.izeJ
.ef.e"Jii^iir., il..
"t
7lPage
 2.2. lf both USB devices (Main and Backup) are
missing;
2.2.I. Upon receipt of report, the NTSC
matter to the pMO Director who shall shali refer the
issuance of the new USg aevices, nCU authorle thJ
periphera-1s to the EB. ^rra
il;*;
2.2.2. The NTSC will contact the technical
Hub under
its jurisdiction to reconfigure tt
peripherals of the Clusteiea precincfib. set of the main
" "orrrpt"t"
2.2.3. The E-le9lion Officer or his/her authorized
representative sha1l bring all the main
(ACM primary, 4 smartcaid securitv-
aCfvl p..ipfr".al"
k 2 usB devices)
to the technicir rr"r?"."i"1#il:i#]",
2.2.4. The hub shall perform the wipe_out
,technical_
process and the
.re_configuration of the USB aevice-is ana*
smartcard security keys.

2.2.5. The technical hub shali turnover the

new set of
configured USB devices,
wiped-out ACM. ""r..t".ra- ""curity keys, and
2.2.6. The EO, or his/her authorized representative,
shall turnover to the EB the ..i"i configured USB
".*aJ wiped_out ACM.
devices, smartcard securit5r keys,

3. The EB shall now conduct the FTS.

4. The EB shall record this matter in the Minutes.
et EItr s

1. The EB shall inform the EO of the lacking

item/s.
2. The PES or the EO, as the_case may be,
shall open one of the
contingency ACM cases jn th. p."""i".
of watchers, if aly, and
shall get the items therein th"t .,."JJ by the EB and deliver
the same to them within the day "r" for tir. irri_.Aiate
the FTS. The pES or the EO ifr"ff l.p"it conduct of
Command Center.
the same to the
3. The EB shall record this matter in the Minutes.

C. Discrepancy in Electiolr Return (ER)

and manual audit.
1 . Ih: EB sha_ll sign the certificarion portion
Returns (ERs) and compare tfr. ,.'""f t. ofof both Election
prepared tf.r. m".,uJfy_
ER with that of the machine_generated
ER.

SlPage
 2. If the results of b.o!h ERs are not the
same, the EB shall
the following activities to determine --'"..".,,,
perform
ii. ai."."purr"r.
a. perform Ballot Review
to re_appreciate the marks of the
scanned ballots; and

b. Manually examine the physical ballots

to re_appreciate
the shaded marks, if necessary.

3. If there is stil1 a discrepancy, the EB sha11

calr on the DESO _
TSS to report the ais&epancy to
Ge NTSC. The NTSC
determine the cause of such aisc..parrcy shall
based on rhe report of
the EB communicatea trrrougtr trre.nisO _tss.

4. If the cause of the discrepancy is due

to a defective
NTSC shall recommend to tf,e plr,f ACM the
O biiector for the repiacement
of the defective-ACM. The NTSC sfratt
pES or EO, as the tfrereafter authorize the
case may t., to-J.joy a contingency
his custody for immediate ACM in
or
i"pfr".*.Ii
his/her authorized represintativg
rereof. The pES or EO.
ACM from the EB ana snal Uring-it-to ..t
"irffthe i.r.;.;#";#
repair. technical hub for

5. However, if the con_tingency ACM cannot

be delivered to the EB
on the same duy: g. SO ."*t tt . date of the FTS on the
folowing day..rf his_is "hrffp;;Li;,;ire rrs sha1l be reset not
later than the day-befor.""t
.t."tio' auy iith ,oti". to the pES or
the RED of the NCR, Dauao City
case may be.. The EO shall likewise
*,a 2.*OoroS; C*;;;;
parties, coalition of political p"r,i"", -, tie
notify
. """aia","".
;:;"i;;:-.?
organizations
.participating in tie party_fist system of
representationin the city or municipality, or accredited
arms of the date of reseiting. citizens,

6. The EB shall record this matter in

the Minutes.
D. Defective ACM/s for reverse logistics.

A1l ACMs that are declared defective

transported to their designated technicai
during the FTS sha1l be
fruf," fo...pai..
II. FTS, TECHNICAL ISSUES:
A. Defects or malfunction detected durlng
the diagnosHcs test.
1. The EB shall call the- DESO _ TSS assigned
in the potiing place
and shall take of the defect o. **i,l.r"tio.r.
shall call the 191e
NTSC ro- report tf..
-i""ia.rt. The DESO _ TSS
determine the cause of thl ma1fr.rn"tlo" Th. NiSa J;i
procedures to be undertaken. urrO the appropriate

2. If the defect or malfunction persists, the

NTSC shall recommend
to the pMO frirector the replacement of the ACM or
reconfiguration of the USB device, th. may be.
". "u".
3. However, if the contingency ACM or reconfigured
USB device
cannot be delivered to the EB on the saml
the date of the FTS on the followi;ra;;.
aay,'tne eO
"n"ff
,.""i
lr iiri" i"
""i pr.i"ti.,
OI 1
 the FTS shall be reset not later than
with notice to the pES or the REo-oirfr"the day before election dav
Zamboanga ciry, as the .."" *ry fcn,-o"r_"d##J r";[;
t.. ir.,. eo
the candidates, parties,.coariti"ri.+"jil.aJ "r.,1[rii..il;
parties,
or organizations in the party-tist
associationL
,.participating
representation in the system of
city or municioalitv,
-1-----J or accredited
arms of the date of citizens,
resetting.
4. The EB sha11 record this matter in the Minutes.
B. Ifboth USB devices are corrupted
or defective.

1. The EB shall report the same

to the DESO _ TSS who shal1 report
this marter to the NTSC and the iit
,.lif. '
, shall determine if the main or backup
l};"H:: USB device is

3. The NTSC shall recommend to the pMO

new and blank USB device (main Director the issuaace of a
""J;";k";i
4. The NTSC shall inform the techoical
hub of t-lee replacement of the
defective USB device.

5. The NTSC shall confirm with the EO

and the DESO _ TSS on the
availabiliry of the USB a.ui". io. pi.f,_,Ip'ily
authorized representative, ar the re;;;;"j ,rr. Eo or his/her
Lr;b.
6. The the defecrive USB device to the technical
il?""i,1f1:,"g hub

7. Upon receipt of the new blank USB

device provided by the technical
hub, the EB sha_11 connect the new
backup) to the ACM.
bl;;k-i;I; devices (main and
8 Il: ACM will generate a request code and will require
PrN (oTP). a One_Time

9. The EB shail inform the NlfC o_f the request code and
shall provide the corresponding OTp. the NTSC

10. The EB shall turn on the ACM and

wait until it displays the
information of the Clustered precinct to
generate a request code which t. .L*to..a. The ACM shall
will then ,.qri.. an OTp.
11. The EB shall inform the NTSC of the
request code and the
NTSC shail provide the corresponding
OTp.
12. Once the ACM validates the OTp, the
ACM sha11 sync the data
from the ACM memory into both
USe";"i""".
"itir"
13. The EB sha11 now conduct the FTS.
14. The EB sha-1l record this matter in the Minutes.

10 | r' .,. . r.:

 ELEcrroN r^" pRocEDUREs
"Affilit?J""
Sec. 8. Election Dag Contlngencg procedures,

I. ELECTION DAY, NON-TECI{NICAL

ISSUES
A. Misdelivered Official Ballots.

1. The EB sha1l. immediately report this

matter to the EO, who
shall inform the Treasureit oni.. trr";;";.il; ."f"",ffi:;;
"i correct
ballots and seek assistaa". to io""t.ifre
ba11ots.
2' If the misdelivery of balrots is within
the
lrtVlmunicipality/distiict,
city/Municipa-l
tne O-O
-th'e sha11 direct the
Treasurer to ,esolve misdelivery as soon as
possible by iocating the correct
immediate rectificadJn thereof.
t"ffot" u"a--:"ffi;.;f,:
3. If the misdelivery is within the province
inform the pES or RED of f,lC'n" -O""".or region, the EO shal1
City, as the case may be, *fro, i" t"r", City and Zamboansa
.rriri".."i?.1;lrf;:
;?T.t:tttt
delivery oi th.."oo."t l.[lt"
to t]re proper polring

4. If the misdelive_red ballots are located outside

RED the region, the
sha_Il coordinate with his/her co.rn,..p*,
in that region to
ffi:;.-.
ror the immediate deiivery
"r
G;;.;;;;;il;::iii;
5. In any of the
_above circumstances, the EO/pES/RED sha1I
report the incident to the Command Center.

6. The trB shall announce the delay to the

voters and watchers
and proceed w.ith. t1_r9 preliminaries oiroting
the arriva-l of the balloti. ,"hrl;;;;;;;
7. The EB sha11 record this matter in the Minutes.
B' shortage of ballots in case the number
of allocated officiar
ballots for a clustered precinct i" il than
registered voters the number of
t[e
-ininclusion if""t"red precinct due to
approved requests for ".*uin the voters list.
1 . The EB shall prepare the verified list of
names of voters not
accommodatea aue to t""t oi oiii"i"r LuIo,".
2. The EB shall inform the DESO who sha_]l
coordinate with the
EBs of the other porling places with *ritubt.
the voters to cast their votes. In case of atrl"t" i"".ri"_
mono_precinct
barangay, the DESo/DESO Support Staff
pB9 of polling centers in nearbv barangays
sha1l
";;i;; ililir;
jurisdiction. Depending upon the .rr*L.. under their
of voters, the DESo
shall distribute, them-to v".ior" pollirrg centers
consideration the polling centers witn expectedtaking into
turnout. low voter

11 lPage
 .l
ftl:ffl_jff ,il,l""ffi.:, .the DESo/DESo support staff,
)te in another polling piace within
same voting center. the

4 In all the above scenarios,

EB shall:
a Record in the Minutes,
the names of the voters; and
b The EB with available official
ballots shall a-lso record in
Minutes the names of ths y61s1s the
their assigned clustered p*"i""t *ho;;; Ii.,*.a ro vore in
attach to the Minutes, the verified p*.""il#inr"
, rule and
t";;ffi;J:
5 The DESO/DESO Suor

l?"XlJ #.*:""
.iH,'ffi :fil? T"TXL..'t:;?j:'$ :l:
c. Insuffi cieut ballots delivered.

1
of barlots to the Eo and shall
I.[x3i:]iifft:'"'];jl""age uo shalr report the short-a$
i,r u.u",.i"Ii. ;;;;:ltrJ:ii;i.
2 If the ballots are a-il used
frere are remaining voters who
3rdshortage;i;;1;,.,,the
are unabie to vote due to^the
prepare the verified list EB shall
r"ters not accommodatea au.-il
i.,"ufn"t.rrt UJioil"il;#:
3. The EB sha_l1 inform. the DESO who shall
il?";i.*',:*:,1?u1"s pi;;; ;; coordinate with the
",)li"o,. u"u"t" i.",u"i
voters,theo.sir'n".il,l"l::",...J,.."1i1-_"il""*;lltii:T
centers,*"* tir.:._:o^nsia.ratlo., tfre",ioffi.,g
expected low voler rurnout. centeri witf,
4' the guidance of the DESO, instruct
}l:yl
rn aaother polling prace within said voters to vote
,r,r.
".*?*,ing center.
5. In a1l the above scenarios, the EB
sha11:

a. Record in the Minutes, the

names of the voters; and
b. The EB with available official
ballots shall also record in ttre
Minutes the names.of tir. ,"d;;o".i.,i
their assigned clustered p.."i""t'p*"""rltulo*"d to vote in
to trri. rule and
attach to the Minutes, u.",..tn.Jrf;;;;;"r".
6. The DESO concerned shail inform
the EO, who in turn shali
inform the command c.;i;.';i;; ;;#7",uu.,r.
D There is a problem on
.the -size / width of the ballots, such as the
change in the size of the bauots il;t";:.;her, transport and
thereby
ff31"ff :."ions ".;;idi;;;"Ti.lo*p.tiblrty with
1. The EB shal1 immediately report this
matter to the EO.
2. The EO shall contact the NTSC
for guidance.

12 lPage
 3 The trB shall record this
matter in the Minutes.

E, There are missiag items in

the ACM case on Election
Day,
1. smartcard Security Key prNs
ll^;,#fl"Jiy".,l1,olu are

i. The EB shail call the DESO _ TSS.

ii. The DESO___ TSS.shali refer
the matter to the NTSC.
which in ru_rn,.wiil
""o.al"ut.
authorize the issuance
i,iifrifr. pMO Director to
PINs within t]-e day. "f
th; S;;; tcard Security Key
iii. The EB sh}lwlit for the
Smartcard Security Key ptNs
to be issued to them tV tfr"
nBS-# r arrer,
shalr proceed."r,r,,r* *
"'a""ii} ;#:"ili
:n"re
iv. The DESO _ TSS shall inform
NTSC on the successful
use of the Smartcard Securlty
UfriJprorria"a.
v. The EB shall record this
matter in the Minutes.

" [tEs Hii"lj|!:" are missing/defective/corrupted data. - rerer

2 Missing USB Modem.

' uil?."H,.t'"_T.r."ff ilL?f,:3,;l?3,:l,H:

NTSC and request fo, i"";;;;;. missing item.
ii. The NTSC
to the pMO
issuance of".1-T,r=Tyend
ne1 U-SB-MLJ.*."iirTirrrsc Director the
shail confirm
the DEso-l-rii"* trr. .,^1"1ffi
#:r,j!; ?Td
authorized.'-111 f:: pick-up
epresentative, at
bv the Eo, ;;i"/i; ""'"i
the technicu] f.r"U.'--,
iii, The EB shal1 record this matter
in the Minutes.
.J.
daprer,
:J,i"::i':ftH}i;.l]:g a

of
.ACM
the
power cord,
.battery cable,
'rh.
usB m;;e,rr, ".l"cklist contents Ei4"#",
i,,. i a. t-r,. ac il"T-"#.1':
^
g"f
p e n s, are ac ki n g
i.,111"i1,_lill,"Fff iklf;,?iiin
r

F Insuflicient thermal or
."ait iosula-o;;il:' PaPer for vote receipts and printing of
l The EB sharl report this nla_tter
to the DESo who shail in turn
same to the Eo Ib. ;;;;"d;to
Lo"",:r..*. the Command

3. The EO shall retri from the contingency ACM case,

thermal o"o.. r."o?u6". the

13 1;,:7r
 4. The DESO may also check with other polling
places for extra
thermal paper.

5. The EB shall record this matter in the Minutes.

G Marking pens are all out of ink or the pens

are all missing.
1. Use regular black ballpoint pen.
2. The EB. sha11 report, this matter to the DESO
report the same to the EO for reporting to who shall in turn
the Command Center.
3. The EB shall record this matter in the Minutes.
ET
There is sabotage, explosion, equipment
similar circumstances. robbery and other

1. If required to leave-the precinct, the EB

shall report this to the
EO and immediately secure all'equip*.;;;
election forms and
supplies, inform al1 political p.ity ,"pr.L"ntatives,
arms and watchers present of tfre transfer citizens,
or
voting, and then proceed *ith security p-e.sonnel suspension of
place. to a safer

2. If peace and order rs restored, the EB shalj

conduct inventory
of. all equipment, forms and' etection-;;;pii;".
missing item/s, the.EB shall 1sp6ft i" iir.Eo ;- ;;;;';:
proper documentation and investigation. and local pNp for
the command center t"-i;;;; about the ih; ;6
Thereaft.r,
i:il:."- ;;;;
3. The EB shali record this matter in the
Minutes.
n. There is a catastroph"-lil:.m":: flood,-earthquake
or by reason of emergency in tire tocatity.---=' and others,

1. If required to leave,the precinct, the EB shail

report this to the
EO and immediately secure all equlpmeni,
efection forms and
supplies, inform ail political party' repiesentatives,
arms and watchers present of th. t."n"f.r citizens,
voting, and then proceed with security to a1afe.
or suspension of
ptace.
2. The EO shall report this to the Command Center.

3. The EB sha1l record this matter in the Minutes.

J Absence ofthe DESO - TSS.

1. The EB sha-11 inform the DESO of the absence of the DESO _

TSS.

2 The DESO shall inform the EO about the absence

of the
DESO - TSS.
a
The EO shall designate a substitute DESO _ TSS.

14 lPage
 4 The EO shall report this substitution
purposes. to NTSC for record
XI ELECTION DAY, TECHNICAL ISSUES

A. ACM is defective and.contingency

ACM at the OEO/OpES or aay
spare ACM at the Technical Hub
i""
"""ii.iiu.
1 The EB shall call the DESO _ TSS_assigned
and shall determine the cause of tne in the polling place
m'afunciion.
2 If the DESO - TSS cannot resolve the
report the same to the EO and NTSC. malfunction, he/she sha11

a
The NTSC shall assist the DESO _
TSS in troubleshooting the

ll d:: sixty-
4 (60) continued minutes of failure
operation of the ACM despite assista;";#';. and non_
latter shal1 recommend to tfre pfr4O NTSC, the
Oirecto. f". ,fr. replacement
of the defective ACM and authorize
case may be, to deolov a contingency
tLl";;';; il: pES, as the
i-,":aiate reptacement. ihe eo, ACM; fi"7ir", custody
1: ll"
representative, o. hi:7;. authorized
shal1 retrieve the defective AiM
bring the same to the techniJh;;";r.;;. f-* the EB and
""
5 Thereafter, the DESO _ TSS sha11 nerfnrr,,
replacement procedure - 1'e1 rvr arr the following
of the aCM:
a. Remove the 2 USB devices from the
defective ACM.
b. T\rnover the defective ACM to the Election
Officer.
c. Once the_ replacement ACM is received,
the EB sha1l
connect the 2 USB devices to the contingency
ACM.
d. T\rrn on the ACM and resume the voting.
6. The DESO - TSS sha11 report to the
replacement. NTSC the lact of
While troubleshootins or seeking the replacement
the EB shall announle to the vo"ters of the ACM,
caJtii-g" o."i*irirlg to cast
their votes rhat rhey have the f"ff"*_g "'
"ptf-#
i. To proceed in the casting of votes by
shading their"tn ballots with
waiver of their right to be Gsue$ ,"i"rt
,.".fu1. wfrich case,
these ballots sha1l be temporarily" ptacea
insiaJifre Enveiope for
I.1..^"t._d
Ballots, Half or T-brn U;;""J bffi"iJe"1l"*
Ha]f of Torn Unused official and other
e"ri"ii;?
Ballots and which shall be tatcfr_fea tii t?Lntea official
of the poIls; or
,fr. iji.r"* the close

ii. To wait for the ACM malfunction to be resolved

replacement ACM to arrive, for tfr._ to-cu"t'i.i, or the
personally feed the ballot in the ACM.
uot." urd

B The EB sha11 record this matter in the Minutes.

15 I'r, .
B. ACM is defective and there is aeither
aay available contingency
ACM at any OEO/OpES nor spare ACM
tu"t oical Hub.
"t-ifr"
1. The EB shall inform the EO and DESO _
- TSS sha11 immediately inform the NiSC. "-
TSS of this fact. The DESO

2. The NTSC shail instruct the EO or DESO_TSS

troubleshooting procedures to conduct the basic

3' If the pro,blem persists, the DESo shal1 100k for

available ACM from
oth-e-r polling piace that n.a
ACM. "u"c.""iutty-Jo.rrpr.t.a all tasks in the
4. The NTSC shal1 recommend to the pMO Director
of the defective ACM_using the ACM
for the replacement
i.o---t# o*r.r polling place. For
this purpose, the EB trr.t p.ouiaJ-tn.'i.pr^".rrent
remove all USB d1u:.". and place the ACM sha11
securiry keys and same with the smartcard
l]Ns fsid:-!h.
usB device (c.E. Form^No.
."r.fop. intended for the main
A18-B). ii;Ilm" oe sha11 make the
proper documentation of the turnove,
oiifr. aCfr, and sha1l note the
same in the Minutes.
5. The NTSC sha_11 inform the EB or t-he
representative to bring the replacement or his/her authorized
EO
including its peripheralJto the t."fr"i"J and defective ACMs
fr"t.
6 The technical hub shall turnover the functioning
major peripherals to the Etection offi;; ACM with the
representative.
;';is/her authorized

7. The EB shall record this matter in the Minutes

C. Ballot Jam.

1. ff9 ee shall press the AC-M co_ver button (red button

of theACM) and shalt gently p"tt ol_,t at the back
tfr. Uji[i f."'* the entry/exit
slot, then close the ACM Cover.

2 After the ACM has been cleared of the ballot jam,

the ba11ot to the voter who shall ,._f."J;ii. EB sha11 return
the ballot is rejected bv reason that it has
b;iilt to ur. ACM. rf
the EB shalr open the bartot box ani pr"* "l;;ly been counted,
presence of watchers.
u,r.i"iiot inside, in the

J. If the EB has difficulty or is unable to remove

, the ballot from
where it is jammed, EB sha1I not force th"-b;li; out of
the ACM
catl on the DESO _ rss to u"J"i'li.* ir, ,.-ori.,g
H;:i:1*,
4. If the cause of the balloti11 i: improper stacking of the ballots
inside the baliot box, tfre Bg,_ int.tfr. pi"".ir".-oitf."
watchers, shall
open.the ballot box, press the ballots in o.a..
additional ballots, and thereafter, close the tJfoi
io make room for
U.r.
5 in all cases, the EB shall ensure the secrecy of the ballot.

16 I
 6 The EB shail record this matter in the
Minutes.

D' Continuous rejection of barots by acM after

several ballots. initiar acceptance of

i Refore feeding the next

-ballot, ttre EB shall perform scanner
cleaning procedure. If after ifr.-eCf,f rejects the
"f"."i"g,
tattgt e_v9n after feeding^in four difil.;;t "riff the EB
sha11 cati the DESo - TSS assignJ "rl""o,i""",
i" ifrl p"iit"g pr""".
2 The DESO - TSS sha11 determine the cause
of the rejection of
the baltots and perform procedures to .""o1r.-it.--

3 ,1" p-igl9rn persists, the DESO - TSS shall report

lfto
the NTSC and seek further assistanc;;;..I'"iri"gthe incident
the issue.
A The DESO - TSS shall attempt to troubleshoot
instructions of NTSC. following the

5 If the continuous reiection--of ballots by the ACM persists

despite assistance from the NTSC, tfre NilCliluff
recommend
to the PMO Director for the replac.-.rrt oiii..-Iefective
The NTSC sha,li thereafter authorize the peS ACM.
or eO, as the case
3ay b:.,to deploy a contingency-AcM in his/her custody for the
immediate reptacement tnereot The- pEa';;';b
authorized representalive, sharl retrieve tn" J.r.Jur. ", his/her
the EB which sha1l be brought to tfre tecnnl"ai"irirU. ACM from

6 Thereafter, DESO - TSS shall perform the replacement

procedure of the ACM. The DESO _ fSS uff-iLreafter
to the NTSC the fact of replacement. The same report
"t UJg aerrices ana
smartcard security keys ihali be used

7 The EB shal1 record this matter in the Minutes.

E. The hash code of the ACM does not match the published
based on the Final Trusted Build. code

1 The concerned EB sha11 call the DESO _ TSS to veriff

the hash
code of the ACM and compare it with what was pubiished
on
the COMELEC Website baied on the Final f.r"i.a eula.

2 If the DESO -TSS finds out that the hash code does not
match,
the injid-ent sha11 be reported by the DESO _ iSS io the
EO and
the NTSC.
a The NTSC sha11 recommend to the pMO Director for the
replacement of the ACM.

4 The EB sha1l record this matter in the Minutes.

F. ACM printer issues.

1 The EB shaii call the DESO - TSS assigned in the polling place.

17 lPage
 2 The DESO - TSS sha11 attempt to troubleshoot by performing
the following procedures:

a If the printer cutter is not in its normal position,

open the
printer cover and check/adjust the placemeni'of
the
printer cutter.

b If the print on the thermal paper is not clear, open the

printer cover and wipe the piinier head with -the
cloth. "l.arrl.rg
c If the thermal paper is not properly installed, check
the
thermal paper and make suie ii is atignea,- and the
thermal coating of the thermal ro11 is facin-g Joirn*"ra..

|)
If the prnblem persists, the DESo - TSS shalr report
the incident
to the NTSC and seek further assistance in .""ilri.rg
the issue.
4 If the ACM printer issue remains unresolved despite
assistance
from the NTSC, the NTSC shalt recommend irtfrJbVfO
the deployment of contiagency ACM. ffre OO, or Directorhis/her
authorized representative, shail retrieve the Jefective
ACM
which sha1l be brought to the technical hub.

5 In the process of troubleshooting or the replacement of the

ACM, the EB shall annource to tie voter o. waiting to
cast their votes that they have the following"""ii.rg
optiirs:
a. To proceed in the casting ofvotes by shading their
ballots
with waiver of their right to be issued a vote"r,s receipt.
In
which case, these ballots shall be temporarily placed
inside the for Rejected Ballots, Ha_if or Torn
-Envelope
Unused Offrcial Baliots and Other Half oi Torn Unused
Official Ballots, and Counted Official Ballots and which
sha-1l be batch-fed by the EB before the close of
the polls;
or

b. To wait for the ACM malfunction to be resolved or the

replacement ACM to arrive, for them to cast their votes
and personally feed the ballot in the ACM.

6 The DESO - TSS sha_li report to the NTSC and the EO of the
successful troubleshooting or replacement of the ACM.

7 The EB shall record this matter in the Minutes.

G. Thermal paper jam.

1 The EB sha11 open ACM printer cover and gently pu11 the
thermal paper.

2 Once the jam has been removed, the EB shall reload the
thermal paper or replace a new thermal paper ro11, if required.

18 lPage
 r) If the problem.persists, the EB shall call the DESO _ TSS
assist in resolving to
the matter.
4 The EB shall record this matter in the Minutes.

H. Frozen ACM Screen.

1. If the screen is unresponsive to- tguch input or

remains static,
res.la:t the ACM by pressing and holding ih. porv..
wait for the ACM screen to initialize. button and

2. If the ACM is sti11 unresponsive, the DESO _ TSS shall

same
report the
to the NTSC.

3. The NTSC sha_11 assist the DESO _ TSS in troubleshooting

ACM' But if the issue persists, the former sharl the
recommend to the
PMo Director for the repracement or tir. eCrrn
and authorize the
PES or the EO to deoloy i corrtingency ACfrA i"'fri"/f,.i;;ft;;;;
its immediate reolacement. The pES or EO, or
his/her authorDed
representative, shall retrieve the defective ACM
from tfre Og whic[
sha1l be brought to the technical hub.

4. The DESO-TSS shall the replacement procedure

ACM. The DESO -pe-rform of the
- TSS sha-11 thereaft., ..po.t io the NTSC
the fact
of replacement.

5. In the process of troubleshooting or seeking the replacement of

the ACM, the EB shall announce-to the ;;e?s
casting or waiting
to cast their votes that they have the following
options:
a. To proceed in the casting of votes by shading their
ballots
with waiver of their right to be issuld a votei,s receipt.
which case, these ballots sha-ll be temporarily ptacea In
inside
th-e- Envelope for Rejected Ballots, fiaf
oi
Official Baliots and Other Half oi Torn Unused
for. Urrr..J
Ballots, and Counted Official Ballots and which Oflicial
batch-fed by the EB before ttre close of the po11s; or
shall be

b. To wait for the ACM malfunction to be resolved or

the
replacement ACM to arrive, for them to cast t-heir
votes ald
persona-1ly feed the ballot in the ACM.

6. The EB shall record this matter in the Minutes.

I Power fallure ou election day.

1. The EB shall ensure that the ACM is connected to the

battery
to proceed with the voting.

2. f.ne-.ee sh-ali report the power failure to the DESO. The DESO
sha1l notify the EO who shall then report to the Command
Center of this fact.

3. The DESO shall inquire from the local electric provider on the
duration of power intermption and advise the EB on the matter

19 lPage
 If power cannot be restored_by 5:00 oblock in
the afternoon on
election day, the Eo shalt proviae--Jrliliir"
provisions. lighting

4 The EB shall record. this matter in the Minutes.

J. The battery has been discharged after FTS.

i. The EB shall fo11ow the instructions in connecting

the battery and then to the electrical;;ti.ilf the ACM to
the polling p1ace.
;h*. is power in

2. In case there is no power in the pottng p1ace,

the EB shal1 noti$r
th-e DESO - TSS who shail report
the problem to NTSC and the
EO.

5. The EB shall record this matter in the Minutes.

K, Transmlssion Failure.

1 The EB shal1 inform the DESO _ TSS assigned

p1ace.
in the polling

The DESO - TSS sha11 perform the following:

2.I. If the transmission media is a USB Modem:
2. 1 . 1. Check if the porrs are working by performing
.USB
USB ports diagnostic.

2.1.2. Check if the USB Modem is properly connected

to
the USB port, or insert the UbB ivloaem to the
other available USB port.

2.1.3. If transmission still lails, use the secondary sim

card.

2.2. If the probiem is the transmission device, the EB may

use
the transmission device from any of tire other potti.rg
places within the same voting center that has fi;ishe;
transmission and attempt to re_transmit.

.) If the DESO - TSS is unable to solve the transmission failure,

he/.she will report the matter to the NTSC and ask for
assistance or other solutions to solve this issue.

4 If there is weak or no signal, the EB sha11 perform the following

procedures:

4.1. Complete the printing of the remaining twenty-one (21)

copies ofERs and other reports.

20|l:., '
 4.2. Transport the ACM to the nearest voting
center previously
determined by the Eo *h..r. co-rrr"l_r]""r"i"ri"jg""r
strong to attempt re_transmission. i.
4 .3. ifefter three(3) unsuccessful attempts to
re_transmit, the
EB.sha11 proceed wi.th the baltor ;;;ie;,
irinting of the
audit log and execution of the final Uu"f."if"""tion.
EB shalt bring the ACM ."." The
canvassing center. The EB shall"o"iui.rirrlThe acM to the
not r.mZu. tfre Main and
Back up USB devices.

4.3.1. The EB shall explain in writing to

the BOC the
reason why they are not able to-transmit.
5 when transporting the ACM to the nearest
canvassing center pursuant to Nos. +.2 voting center or
ensure transparencv in transporting the""a-+.i,'the EB sha11
ACM. In which case,
the EB shatt allow the watchers
accompany the same. For. securit5r";;;
t"#;d pa_rties to
..r."orr", tfr. Og may seek
the assistance of the members th; pNp';;a7"rarp.
"f
6 The EB shall record this matter in the
Minutes.

L. [Inable to execute linal backup.

1 The EB sha1l check if one of the USB devices

is a WORM capable
USB, the ACM will atso d,.splay a mes""s;6"i
devices are both MAIN USB ievices
t; inserted USB
not proceed.
[""fr""i backup will
"riJ
2 Th_e shalt verify.if the date and/or time of the ACM
.EB is correct.
11rruL, cnange to the corre^ct_ date and/or time
execute the final backup of the ACM.
and proceed to

3 Ilft:9tE and/or time of the ACM is correct, the EB shall call

the DESO - TSS to report the protf.m, *fro'i*'lr.r,
sha_ll cali
S: Nrlg and perform th. ;r;;;;;;
g,"." Nrsc to ii
this problem. "o1u.
4 The EB sha11 record this matter in the Minutes.

M.ACM does not shutdown.

1. The EB sha1l press the power button at the back

of the ACM.
2. The EB sha1l remove the power adaptor from the power
outlet.
3. The EB shall disconnect tJre battery from the ACM.

4. The EB shall record this matter in the Minutes.

ARTICLE VI

21 lPage
 REcToNAL/p".'',n3,?ff lTsixr?lEs?iiliif"1[^LBoaRDo.
cANVASSERS (nlprorclMBocr _ __----- vr

n.sio11l/prori;.rofiX'i".n?y:.q Appttcabte to the

Procedures
-
ebrotciaiiii';;;4;;'fr;{4::i#::W,,.""""0,#'3;;/"..**tt:
event that there is a need for
trre immliiate';;#";., of
and other emergency siruations the canvassing_on
venue due
i.o;:".r* ;;;;g
rhe canvassing tr{ay rz,

1 In cases of the C/MBOC}_T_.

rO"C
matrer and request for the transfe, sh-all notiSr in writing the pES olthis
of tf.r. u.riu. of the canvassing.
PES shall approve the request
upon determirrution of the validiry The
request. For pBOCs. bf the
zatnboanga ciw, the [po ?Bg9:,' Ceoc."i"'-rriiu, ,"uuo Ciry and
Executive Director"r,ar;p;;;;";.;;:.,.
r* aii";;;"il For the RBoc, the
.'.'dr:;*, iitsHol shalr approve trre

2 authoriry sha11 report the approval to the Command

Il;,1:r."r,"g
o upon receipt of the aooroval, the
chairperson of the Boc, shall
all political pr.ay,.o."""rt"trL", ;.._.,"*u,.r,... notifiz
of the EB, and othei stakeholders,
.i,ir."! and mem bers
;;il;il';iJpo.ti.,g thereof in the
:ffiI
S1E ift i, ";:n ::*:;,**;il; "; ":i'iie o neo / o pE s / o E o,

4' The BOC chairperson shail conducr

paraphernalia and document", an inventory of arl canvassing
."0-...*a the same in the Minutes.

Sec. 10. Contingencg procedures

Restonar/prodnctal/Drstri.itcuiru"ii;;;-" Applicable to the
Board. of canuassers
,tr#!X-""?.,;In. procedure's to n.-oi.i*.d in the event rhat problems
[+$d{ry",lll,)*o,.**ilE:ytyil:[:;'ii",'"I:#J,""i,,g'
I I D I c I MBoc) on May tz, zbbs, r." J"*iotto*",
(R P S#..:x:
A' Marfunctioning of co-nsoridation/canvassing
MBoc, cBoC, DBoC, pnOc, oindoc. '* system (ccs) at the

1. The BOC shal1 instruct the CCS

Operator (CCSO) to restart the CCS
laptop.

2' If the problem persists,_the ccS Technica-1

"*
the NTSC to report the CCS *uff"""Uor..* support (ccs rs) shal1 cail

3. Upon approvar of request, the Boc chairperson

shall
the cds and the .p;.;;';i;e request announce the
A?:H"J,SSJ: to replace the

4. The BOC Chairperson shall invite

representatives, citizens, arms, watche."
watchers of political party
u.rJ- ar" members of the EB,

22 lPage
 stakeholders and members^of the pNp/AFp
retrieving the contingency ccS l.pt";'f;;; to accompany the CCSO in
fre technicar hub.
5. The CCSO shall thereafrer immediately
bring, the contingency CCS
the d.r.;d;6;i;;i";'#o
lffi ;:.::rlace perrorm the rorlowing

i. Ensure that the main CCS laptop

has been turned off properly.
ii. Remove the SD Card from the
defective CCS laptop.
iii. The CCSO rhe contingency CCS laptop
"n}l_*:.
designated place irthe in the
u".irr".
"u.r"."irf
iv' shall insert the sD card into the
liil:t" contingency ccS

V The CCSO shall connect the contin

gency CCS iaptop to the
power source and turn it on. main

vl. The CCSO shall perform the procedure

rnstructed by the on restoration as
NTSC.

vii' The ccso shall store the defective ccs laptop

packaging ad turnover tfr. U" to tfre Chairpersoninofitstheorisinal
BbC.
6' The ccs rs sha1l
.thereafter call NTSC to report on the successful
replacement of the CCS laptop and ifr.-.I""*paion of the canvassing.
7 . Ttre BOC sha,11 indicate this matter in the Minutes.
B. All/Majortty ofUSB tokens are
unavailable or defective.
t TS shalt inform the NTSC of the missing
I;..""":t or defective USB

2' The NTSC sharl refer the matter to

the pMo
the reconliguration of the USB t;k;;". "
' Director who sha11 authorize

3. Upon approval, the_ shall assist the CCS TS in

_N-TSC
reconfiguration. The CCS the
TS-sha11
successful reconfiguration of the USg
,.;;;;. update the NTSC of the
ikens.
4. The BOC sha-ll indicate this matter in the
Minutes.
C. All/Majority ofthe BOC plNs/passwords
are unavailable/rejected.
1' The ccS TS shail inform the NTSC of the
unavailability or rejection of
the pINs and/or passwords.

2' The NTSC shall recommend the issuance of pINs and/or

passwords to the pMO Director who shall replacement
auihorize th. i;";;;;;;
replacement pINs and/or passwords to tfr. gOC
members.
3. The NTSC shall issue to the BOC the replacement pINs
passwords. and/or

23 lPage
 4. The Boc sha-r1 proceed to open the canvassing
andlor passwords issued tv trr. urs-c with the use of the pINs
-iif,'tne a"sistance of the ccso.
5. Thereafter, the CCS TS shall inform
piNs NTSC of the validiry of the
/ passwords provided ."a ."""*pij";' ;i,h";;;;=",11],., ",
6. The BOC sha11 indicate this matter in the
Minutes.
D. SD Card is not avallable.

1. The CCS TS shal1 inform NTSC about

the matter.
2' The NTSC sha1l recommend to the pMo
Director the issuance of blank
SD Card who shall authorize tfr. i""u.rr".
to the BOC.
3' Upon approval of release, the Boc chairperson
political parties, citizens, ,.*", urA shan invite watchers of
ccso in retrieving the blank sri c*a "iii.frota"." to accompany the
ir"- irr" ,."i;id;;t."*'' '

4. Upon arrival at the canvassing venue, the

CCS
' TS shall call the NTSC
for instructions to complete thZ p;;;".""
5. For record and monitoring purposes, the ccS
TS sha1l advise t-ire NTsc
on the successful resolution oitf.r" p.oti"rni

6. The BOC shall indicate this matter in the

Minutes.
E. Fallure to receive preciact level results
by the CBOC/MBOC.
,. shall order the EB to bring the ACM to the
H.::O"TMBOC canvassing

2' The Boc

-chairperson shail require the
reason / s for
EB to exprain in writins the
non_transmission oi electi"" ;;"i;. ii; Bo d t;;;"";"
shatl ensure rhat the. EB. comptied ;,h A;;;#"*
--- '
the execution of full backup pro".dui.. "r",i''.'.i'iilffi:i.
3' lhe. BOC Chairperson sharl direct the EB to retrieve
device from the ACM and piace the Main uSB
the sameln an envelope and mark "not
transmitted,,.

4. The Reception and Custody Group (RCG) shall

receive the envelope
marked as "not transmitted'; a.rd re"o.d the same in its l0g/record
and immediatelv forward to the Boc. tr,"r.urt"r, book
th" cEodiil;66
open the said envelope, retrieve the ACM Irfdn iJse
same to the CCSO who sha-1l follow the procedures
dil;;;;.;;'th""rr.*
provided in S.". iS,
III-A of COMELEC Reso. No. 10731 for tire imporfing
of precinct results
from ACM in case of non-transmission.

5' The Boc chairperson shal1 coordinate with the

command center for
the reverse iogistics of the ACM.

6. The BOC sha11 indicate this matter in the Minutes.

F. uqB. device was placed inside the ballot box aad
retrieve the same for there ls a need to
following
lhe to reaso!.s: (1) To comply"riiiln.
submission of USB device the RaG; (Z) There was a failure to
"r,J
24 lPage
 transmit by the EB and the USB device
uploading of precinct resutts by is needed for manual
ti" c;6-c'iilso".
1 . The BOC Chairoerson shall order the EB
and the City/ Municioa-l
th. raflot ro" to tr.,."e;c"i, the purpose
H:T$.ili,:r*g of retrieving

, in writing the reason for placing

H..,?$";l;:,J-fHT *:L1:",:"0,.,"
3. In the presence of the BOC, the EB shal1
USB device and turnover the same
retrieve the envelope of the
io ,i* ni"Cr", proper recording.
4. In the case of manual uploading, the RCG
the BoC Chairperson. shali submit the envelope to
]!gry_arte?, irr. CeocTileoC shal open rhe said
envelope, retrieve the ACM Main'uaB-devi"i^La
CCSo who shal folowth:-1f"":d;*: give the same to the
(6) for the. importing of precinct ;;td; Articte v, sec. 8, (rr) (M)
results from the ACM in case of non_
transmission.

5' This opening shall be subject to the

approvar
and proper notice to the concernea'- egl of the commission En Banc
candidates' watchers, a1l parties Cig/Municipal Treasurer,
"ra "tut.r,oroers ofthe date and time,
to be determined by the ebC Ch;.p.;";^-

6. The BOC shall indicate this matter in the

Minutes.
7. Tlne CCSO shatl report this matter to
monitoring purposes.
the NTSC for recording and

G. Failure of the CBOC/MBOC to transmit

to the D/pBOC.
1' The D/pBoc sha,l receive from the RCG
an envelope containins the
usB flash drive labelled rvof - inallsnnlfr"e;;."*f";*
city/municipaliry. ;h"

2. The- Chairperson of the B_O!_shall

open said enveiope, retrieve the USB
flash drive labelied "NOT TRANsfr,iffpifrna give the same to the
CCSO who sha1l follow the instructiorr"
the Importing of City/Munictpat nesutis
ari"t. vIS"". e, ti,f ii*l iif
io OnOClpeOC. ""
3. The D/PBOC shall record this matter in the Minutes.
4. The CCS TS sha11 report this matter to the NTSC
monitoring purposes. for recording and

H. Failure of the cBoc and D/pBoc to trans'it resurt to the NBoc.

1' The NBOC sha'11 receive from theRCG a, envel0pe containing the usB
device labelled "NOT TRANSMITTED, f* tfr. i"t7p..iir""."'
"it,7al"t
2 II:MC sha11 open.the said envelope, retrieve the USB device labelled
"NOT TRANSMTTTED" and give the same ro the
CCSO *h; ;h;iff"[r*
the instructions on the importing of city/district/provinciai re""ri""a"
the NBOC, if arry.

3. The matter sha_ll be record.ed in the Minutes.

25 lPage
 I. There is power supply interruption lBrownout/Blackout]
canvassing venue. ln the
1' The Boc chairoerson. shall inquire
dura on of the power ir.rt..r..,rptiorr.- from the 10cal electric provider the
2. The BOC shall call the Command
Center.
3' The command center shall record
check if there is any available the l0cation and ask the Boc
to
s..r.r.to.
::ff I3T;.:",,tr,.eoccil.p.;".ff ;;;i:;""J;,';,,i."JL::L.""J,;
O. BOC Chairperson shall call the
th:
status of the po.II. Comn a]rd center indicating
the
",rppry
5. The BOC shall record this matter
in their Minutes.
The hash code of the ccs does
'I' based lot match the publrshed hash code
on the [.laal Trusted B"ild. --
1' The ccs rs sha-ll report the matter to the
the deployment of the NTSC, which shalr authorize
c"Csirpap as replacement.
"o"il"g;"cf
2. Upon receipt of the CCS laptop replacement,
with the replacement p.o".d.rr". ttre CCSO shall proceed
oiti.-Cit ,up,op.
3. The BOC shall record this matter
in their Minutes.
K. There is Network f,.ailure.

1' The ccS TS sha-ll report the matter

perform the following procedures: to the NTSC. The ccs rS sha_,,

i. Check the status of the network device;

ii. Unplug the network device, plug again,

ald test the connection; and
trt railed to connect, call the NTSC indicating
ll$":":a the status of

2' The NTSC sha-l1 check the network status

with the Network providers
and advise the CCS TS for action to
ilt"k.;
3. If CCS is able to connect to the network,
then no further action is
needed. If unable to connect, the network'technician
network device and network availability *itf, shall check the
tf.. provider.
o ready, the ccs rs shall call the Nrsc indicating
3n:?ff"":?ff:BJJ:
5. The BOC shall record this matter in the Minutes.

26 lPage
 L. Backup creation and/or woraing backup
has a problem.

1. The CCS TS shall try^to solve the problem.

TS shall call the NTSC for...i.t"i""-^-"'' If
'
the probiem persists, CCS

2' The ccs rs shall report the successful creation

of backup to the NTSc.
3. The BOC shal1 record this matter in
the Minutes.

M. There is a printer problem.

i. The CCS TS shall tr5r to- solve the problem.
TS shall cali the NTSC for.""i.t"i".]'"^"' 'If the problem persists, CCS

2. If the prinrer problem remains unresolved,

conLingency printer from the the CCSO sha-.l get the
t."r-r"i*r i"i, as the case may be.
a TS shaii report the successful
replacement of the printer to the
Ii:S:a
N. There is a catastrophe: Ilre,
flood, earthquake and others.
1' If required to leave the canvassing
venue, the Boc sha, secure
equipment, etection ro._. all
"rrJ-";rpil:;,inform all, polirical parry
ana watcrrers present or ir,. t,"',"f,io.
::U'.T}:fli?"iff:::'-l-s
asslng' and then proceed with security
p..*"""i ,"
a safer p1ace.

2. If there is sufficient time, the CCS TS

sha_ll furn off the ccs laptop
pressing ttr. p-o\v.r'urttorr. by

3. The BOC sha1l report the same to Command

Center.
4. The BOC shall record this matter in the
Minutes.
O. exploslon, equipment robbery and
1*:-"_:^*otage,
cficumstances other similar

1. If required to leave. th-e canvassing verrue,

equipment, election forms and sirppfies, , the BOC sha_II secure all
representatives, citizens,arms and. *"t"h"."inform a-11 political party
present of the transfer or
suspension of canvassing, and then p.o".J*itf, *;;ry;;;;";
a safer place. ;"

' ccso sha1l turn orr the ccs raptop bv

it':*tT-'il:T:;:li:'fr?.*e
3. The BOC shali check all the equipment, forms
missing item/ s, report to -tlre local pNpand suppiies. If there are
documentation. Theriafter, cat trre comma,a io, investigation and
about the missing item/s. center/ursc to inform

4. The BOC sha_11 record this matter in the Minutes.

27 lPage
 Sec. 11. Authoritg Commissloa
^.of _the to Adopt Additlonal
iTiffii]",:.lf#'il1*e:1dffi ;;,"lro1i,?t"",
1ii"*:'Jf.'.:'li'tT'ffidretrievar"f
;";;ffi ;;["]?,X;J#i}liil?,?Jffi _,.;
f
F,l,il?il;8,"X,1il1ffi
credible elections.
:andate to ensure free, orderly,
h";.",,;;;;fi,Ld

.rr.", Xri3. ir?r?dri!#r,,!i',-":.d Dissemination. - rhis- Resorution

tn two (2) daily newspapers shal ta.ke
trre nrritipphJ-r-*-"uaururr of generd circulation in

The Education and. Information

pu blication of rhis Resotrrtion alrd Department (EiD) sha_ll cause
shatl furiilh copies thereof the
Etection Direcrors. provincial _
el""ii"r'ilil;;..", to a_il Regional
Electora_l Boards nationwide. Election Oflicers and

SO ORDERED.

GEORGE ERWIN M. GARCIA

Chairman

SOCORRO B. INTING
Commissioner MARtoN s. CASQUEJO
Commissioner

AIMEE P. F'EROLINO
Commissioner REY E. BULAY
Commissioner

ERNESTO FERDINAND P, MACEDA,

JR. NELSON J. CELIS
Commissioner
Commissioner

CERTIFICATION
APPROVED for publication,
]anuary 21,2025.

*#Plrf ; "
|,...

colVSri6fo'if ',"DIOLA..:..a I

Director IV rt
Office of the Commission Secretary

This Resolution can be veri{ied at this

number (02) 1SZTZ}SZ; email address
sec@ic ar:,. L.

28 | r] ., ..r :