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The meeting focused on challenges related to outdated doctor data, with suggestions for personal verification and using multiple data sources for accuracy. Concerns about brand visibility and credibility were raised, along with the need for better online presence. Closing remarks emphasized appreciation for team efforts and the importance of documenting field insights.

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14 views2 pages

Munbm

The meeting focused on challenges related to outdated doctor data, with suggestions for personal verification and using multiple data sources for accuracy. Concerns about brand visibility and credibility were raised, along with the need for better online presence. Closing remarks emphasized appreciation for team efforts and the importance of documenting field insights.

Uploaded by

nishantrawat.ilumina
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Minutes of Meeting

Agenda:
- Review of current doctor data status
- Onboarding challenges and solutions
- Suggestions for operational improvement
- Brand visibility concerns
- Feedback and appreciation

Minutes:
1. Mr. Sanjeeb Nath
- Highlighted challenges in the existing doctor data, mentioning it’s outdated.
- Home addresses listed instead of clinic addresses; many doctors may have
shifted.
- Data is largely of Paediatricians and pincode mismatches.
- Low onboarding due to high patient volume in Paediatrics.
Solution: Personally verifying and updating data, confirming via calls.

2. Mr. Vikas Bhati


- Uses 3-4 websites for data verification and plans visits accordingly.
- Interacted with Mohalla Clinic doctors about future private practices.
- Raised concerns about Ilumina’s credibility as questioned by doctors.
- Some doctors request MOU/email proof for trust.
Team Suggestion: Address queries patiently, and Ilumina support to draft
official emails.

3. Mr. Sahil Singh


- Echoed concerns about outdated data.
- Relies on Google searches, onboard nearby doctors if listed ones
unavailable.
Suggestion: Use multiple data sources for accuracy.
4. Mr. Vikas Chauhan
- Productive visit with a senior doctor for locating nearby practitioners.
- Uses Google, other sites, and Bajaj Allianz app.
- Targets different doctor societies and uses IAP website for verification.
Appreciation: Mr. Satish Kumar praised his proactive approach.

5. Mr. Nishant Rawat


- Addressed outdated data issue, appreciated team’s correction efforts.
- Discussed challenges with Paediatricians due to insurance limitations.
- Suggested identifying Key Opinion Leaders (KOLs).
- Recommended networking with MRs for better data and KOL identification.

6. Team-Wide Concerns
- Lack of brand information on Ilumina’s website.
- Missing details like patient numbers that could build doctor confidence.
Suggestion: Improve online presence and visibility.

Closing Remarks by Mr. Satish Kumar


- Appreciated individual efforts and contributions.
- Acknowledged continuous data improvement work.
- Assured management values field inputs.
- Emphasized importance of documenting field insights.

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