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2gig gc3 Manual

The 2GIG GC3/GC3e Security & Automation System Installation and Programming Guide provides detailed instructions for installing and programming the security system. It includes sections on planning the installation, system features, installation steps, and programming sensors and peripherals. The document also emphasizes the importance of following the guidelines and contacting local dealers for support and product availability.

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0% found this document useful (0 votes)
26 views92 pages

2gig gc3 Manual

The 2GIG GC3/GC3e Security & Automation System Installation and Programming Guide provides detailed instructions for installing and programming the security system. It includes sections on planning the installation, system features, installation steps, and programming sensors and peripherals. The document also emphasizes the importance of following the guidelines and contacting local dealers for support and product availability.

Uploaded by

gcmfkp2p85
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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2GIG® GC3/GC3e Security & Automation System

Installation and Programming Guide


10023748A X3

WARNING: OWNER’S INSTRUCTION NOTICE


Not to be removed by anyone except occupant
Copyright © 2019 Nortek Security & Control LLC. All Rights Reserved. U.S. Patent D727,857. Australian Patent No. 357098. Additional Patents Pending.
The 2GIG, GC3, GC3e, GoControl, and Linear logos are registered trademarks of Nortek Security & Control LLC in the United States and/or other countries. Other Nortek
Security & Control trademarks may also appear in these materials. Other names or brands may be claimed as the property of others. For more information, contact your
2GIG alarm dealer for pricing or visit www.nortek.com, www.nortekcontrol.com, or www.2gig.com.
This document utilizes the Cue gestural icon system by P.J. Onori, which is available under a Creative Commons Attribution-ShareAlike 3.0 United States (CC-BY-SA-3.0)
license.
Information in this document is subject to change without notice. The availability of particular products, services, and features may vary by region. Please check with your
local dealer for further details and availability of language options.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and
recording for any purpose other than the purchaser's personal use without the written permission of Nortek Security & Control.
Nortek Security & Control
5919 Sea Otter Place, Suite 100
Carlsbad, CA 92010
USA
800-421-1587

Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Introduction to Smart Areas™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
System Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Additional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Create the Installation Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Install the GC3 Cellular Radio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Install/Replace the Cellular Radio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Mount the GC3 Panel’s Backplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connect an External Alarm Sounder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect the Hardwire Loops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Power Wires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Control Panel Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Terminal Blocks Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connect the Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hang the GC3 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ethernet Module Installation (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Install the Retaining Wall Bracket and Connect the AC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Update the GC3 Panel Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Navigate to the Installer Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Attaching to a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Selection Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Wired (Ethernet) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Programming Sensors and Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Navigate to the System Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Program a Wireless Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Next Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Program a Wired Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Program a Keyfob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

2 Copyright © 2019 Nortek Security & Control LLC


Program a Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Next Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Reset a Zone, Keyfob, or Keypad to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Panel Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Q1: Enter installer code (4 digits) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q2: Lock installer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q3: Lock default programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q4: Exit delay, in seconds (45-120) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q5: Entry delay 1, in seconds (30-240). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Q6: Entry delay 2, in seconds (30-240). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q7: Remote services provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q8: 2-way voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q9: Disable siren after two-way audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Q10: Police emergency key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q11: Fire emergency key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q12: Emergency key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q13: Quick arming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q14: Auto stay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q15: Exit delay restart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Q16: Allow quick exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q17: Quick bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q18: Alert on disarm with keyfob after alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q19: Keyfob arm/disarm confirmation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q20: Keyfob/remote arming mode on system not ready. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q21: Z-Wave feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q22: Smart Home Controls require master code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Q24: Temperature display units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q25: Swinger shutdown count (1-6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q26: Cross sensor zones 99-100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q27: Cross sensor timeout, in seconds (10- 120). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q28: Siren supervision time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Q29: CS lack of usage notification time, in days (0-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q30: Radio modem network failure time, in minutes (0-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q31: Radio network failure causes trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q32: Radio network failure reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q33: Broadband network failure time in minutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q34: Broadband network failure causes trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Q35: Broadband network failure reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q36: Periodic test, in days (0-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q37: Alarm cancel time, in minutes (5-255) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q38: Alarm cancel display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q39: Alarm abort window transmission delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q40: Burglary bell cutoff time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q41: Fire bell cutoff time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Q42: Trouble doesn’t sound at night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q43: Z-Wave siren mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q44: Open collector #1 output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q45: Open collector #2 output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Q46: Time to detect AC loss, in minutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q47: Random AC loss report time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q48: Programming mode entry reports to CS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Copyright © 2019 Nortek Security & Control LLC 3


Q49: Trouble reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q50: Trouble restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q51: Manual bypass reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q52: Bypass restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q53: AC loss reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Q54: AC restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q55: System low battery reports to CS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q56: System low battery restore reports to CS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q57: RF low battery reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q58: Sensor low battery restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q59: System disarmed reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q60: System armed reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q61: Alarm restore reports to CS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Q62: Smart test reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q63: RF jam causes trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q64: System tamper causes trouble. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q65: Auto unbypass for manual bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q66: Force bypass reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q67: Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q68: Allow backlight always on (demo mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q69: Smart Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Q70: Main Panel Sounder Follows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Q71: Security pin code length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Restore the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
System Configuration Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Sensor Programming Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Panel Programming Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Features to Limit False Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Image Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Smart Home Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Smart Home Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Navigate to the Smart Home Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Add a New Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Remove a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Check the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Rediscover the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
View All Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Associating Z-Wave Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Reset the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Learn Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Testing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Disable the Piezo Sounder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Perform a Walk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Verify the Radio Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Adding a Demo Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Demo Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Waste Electrical and Electronic Equipment (WEEE) Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Limitations of Alarm Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Risk of Noise Induced Hearing Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

4 Copyright © 2019 Nortek Security & Control LLC


Introduction
Before you get started, review this information.
About this Guide
This guide applies to the GC3 and GC3e security panels. All references to the GC3 panel, unless otherwise noted, apply
to both the GC3 and GC3e.
This guide is designed for distributors, alarm dealers, and professional installers of the GC3 Security & Automation
System. It provides general system information, safety precautions, and step-by-step instructions for installing and
setting up the system. It is intended for use only by professional installers who are employed by or under contract with an
authorized 2GIG alarm dealer.
For a list of 2GIG alarm dealers and distributors in your area, visit: http://www.nortekcontrol.com or http://www.2gig.com.
Introduction to Smart Areas™
Smart Areas is 2GIG’s new partitioning solution. Partitioning is the process of dividing security sections of a home or
building into smaller areas so that users can arm some sections of the house while leaving other areas disarmed. This
provides home and building owners both security and convenience, as it allows them to walk through their structure
without concern of tripping alarms for areas they’d like to keep secure and armed. Some examples of partitioning use
cases include:
» Arming a section of a room that contains a safe that contains gun collections or valuables. These areas may not be
accessed as frequently as the other areas in the room.
» Having a portion of the home designated for use by others, such as guests or property rentals. Partitioning enables
the homeowner to arm some sections of the house they’d like to be ‘off limits’ to other people.
» Disarming the garage while the homeowner is at work to allow a package to be delivered and stored safely on the
premises.
» Secure swimming pool or spa area to help reduce the risk of drowning accidents. In California, it is now required
that newly-built pools and spas include at least one safety measure, including an alarm.

Smart Areas was designed for ease of setup and everyday use. For installation, the process for adding device enrollments
has been simplified. All smart area parameters are displayed on the screen for quick scanning. This reduces time for the
installer, who with legacy partitioning systems would have to memorize the codes and work flow, in addition to working
through each parameter in a list to verify them. With the addition of Smart Areas, the GC3 becomes a self-contained
partitioning panel, complete with user interface, controller, wireless transceiver, and communicator (cell radio and/or Wi-Fi)
all-in-one package. This reduces complexity for the installer. All of the equipment is self-contained; there are no modules
that require additional set up procedures.
For the end user, Smart Areas is a one-touch solution that provides Global System Access. They can now access any
partition/Smart Area with appropriate authorization. ‘Arm/Disarm’ and ‘Emergency/Panic’ functions can be accessed
quickly. No matter where in the menu a user finds themselves, all they need to do is press the ‘Home’ button and they
immediately return to the ‘Arm/Disarm’ screen. Past partitioning examples required users to swipe from screen to screen.
This added time, complexity and confusion for the user. The simplified user interface will reduce confusion and frustration
for those who may not interact with their security system every day. With the common tasks up front, it’s easy to select
without having to memorize.

Copyright © 2019 Nortek Security & Control LLC 5


Document Conventions
This section describes the document conventions used in this guide.
Safety Precautions and Notations
It is imperative that you observe all of the safety precautions documented in this guide. For your safety and the safety of
others, the following table details how this guide calls special attention to information intended to safeguard life, health,
and property.

DANGER!!! This notation is used to indicate hazardous WARNING!! This notation is used to indicate potentially
situations which, if not avoided, will result in serious injury hazardous situations which, if not avoided, could result in
or death. serious injury or death.
CAUTION! This notation is used to indicate a potentially IMPORTANT: This notation is used to indicate a situation
hazardous situation which, if not avoided, could result in which, if not avoided, could result in property damage,
minor or moderate injury. equipment damage, or data loss.
NOTE: This notation is used to call attention to notable TIP: This notation is used to call attention to helpful hints
information that should be followed when installing, related to using the product.
servicing, or using this product.

Touchscreen Navigation
This table describes the action words used to inform users of methods for touchscreen navigation.

Glyph Action Word Glyph Action Word

Tap (or single tap) Swipe left

Touch and hold Swipe right

Swipe down Swipe up

Technical Support
Should you require support services for this system, contact 2GIG Technical Support at Nortek Security & Control.
For support in the USA and Canada, contact 2GIG Technical Support at Nortek Security & Control:
» Telephone: 855-2GIG-TECH
» Email: 2gigtechsupport@nortek.com Dealer Site: dealer.2gig.com
» Websites: www.nortekcontrol.com and www.2gig.com
For support outside of the USA or Canada, contact your regional 2GIG distributor. For a list of distributors in your region,
visit the websites above.

6 Copyright © 2019 Nortek Security & Control LLC


Planning the Installation
System Features and Capabilities
If you’re familiar with other 2GIG Control Panels, you’ll notice the new GC3 Panel from Nortek Security & Control offers
the very best components of the GC2 Panel and has been transformed by a major visual upgrade— offering a larger
touchscreen and an intuitive user interface featuring convenient, gesture-based navigation.

GC3 Control Panel - Front View

Features
The system includes:
» Touchscreen Display: A large, full-color, 7-in (17.8 cm) diagonal touchscreen with an intuitive, gesture-based user
interface.
» Piezo Sounder and Internal Speaker: An 85 dB Piezo Sounder sounds external alarms. An internal speaker to
delivers voice annunciations, chimes, other system notifications.
CAUTION! Long or repeated exposure to sounds at or above 85 dB can lead to Noise-Induced Hearing Loss (NIHL).
» Alarm Button/LED Indicator: Tap this button to show Panic, Fire, and Emergency buttons. For more information,
see the GC3 Security & Automation System Fingertip Guide.
» Home Button/LED Indicator: A button to wake the touchscreen and give users the ability to return to the
touchscreen’s Home screen. For more information, see the GC3 Security & Automation System Fingertip Guide.
» Removable Faceplate: A removable faceplate concealing a door lock for the Cellular Radio Module bay.
» Microphone and Speaker: A built-in microphone and speaker provide clear 2-Way Voice communication during
alarm events between users at the GC3 Panel and operators at the Central Station.
» Cellular Radio Module with Internal Antenna: A snap-in Cellular Radio Module with an internal antenna that fits
neatly in the side panel.
» 24-Hour Backup Battery: A 24-hour backup battery to support the GC3 Panel during temporary AC power failures
and outages.
» USB Port: A convenient USB port at the top of the GC3 Panel that can be used with a USB thumb drive (not
supplied) to update the system’s firmware. See “Update the GC3 Panel Firmware.”
» WiFi: The built-in WiFi module allows the system to be connected to a WiFi network for dual path communication,
OTA updates, and connection with secondary keypads.
» Ethernet: (optional) An Ethernet module can be added to the system to allow for a hardwired connection to a local
network for dual path communication, OTA updates, and connection with secondary keypads.
» Access Point: The built-in Access Point allows for a direct connection with secondary keypads via WiFi without
the need to connect to a local network.

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Capabilities
The system includes these capabilities:
» Smart Areas: Smart Areas allows for partitioning the system. Partitioning is the process of dividing security
sections of a home or building into smaller areas so that users can arm some sections of the house while leaving
other areas disarmed. This provides home and building owners both security and convenience, as it allows them to
walk through their structure without concern of tripping alarms for areas they’d like to keep secure and armed.
» Security Codes: The system supports a maximum of 100 unique, programmable, security codes for accessing
system functions. You are provided with one (1) Master User Code, one (1) Duress Code, and one (1) Installer
Code (reserved for use by 2GIG alarm dealers and installers), and the ability to create 98 additional user codes for
accessing the system.
» Z-Wave® and Z-Wave Plus™ Compatibility: Installers (and end users, if configured on the system) can add up
to 232 smart home devices to communicate with the GC3 Panel using the Z- Wave and Z-Wave Plus wireless
communication protocol. The GC3 Panel can be included and operated in any Z-Wave network with other Z-Wave
certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the
network will act as repeaters regardless of vendor to increase reliability of the network. This device is a security
enabled Z-Wave Plus product that is able to use encrypted Z-Wave Plus messages to communicate to other
security enabled Z-Wave Plus products.
» 2-Way Voice: (Optional) Operators at the Central Station can communicate directly with end users through the
GC3 Panel . Operators can also silently listen-in after receiving a user duress report.
» Date, Time, and Weather Forecasts1: Users can view the current date, time, and weather forecast in an easy-to-
read format.
» System Vocabulary/Voice Descriptors: A list of vocabulary words integrates with the on-screen user interface
and audio announcements. This lets installers customize the sensor names that display on the GC3 Panel , as well
as for the audible system announcements. For example, when someone opens the front door, the system can be
set up to announce “front door.”

1
Date, Time and Weather Forecasts are supported by most Remote Service Providers in most regions. Consult your provider to determine if this feature is enabled.

8 Copyright © 2019 Nortek Security & Control LLC


Internal Components
This illustration details the GC3 Panel’s internal components.

GC3 Panel - Internal Components

Callout Component Description

A Backup Battery A backup battery used with the GC3 Panel to extend service during a power
outage.

B Cellular Radio Module An on-board digital communicator transmits alarms and trouble alerts to the
Central Station, and also supports 2-Way Voice communication.

C Terminal Block Two terminal blocks with screw-terminal positions for connecting the GC3
Panel to electrical power (PWR+/PWR1), hardwire loops/wired zones (ZONE1/
ZONE2), solid state output (BELL+/BELL-), and an open collector output (OCL1/
OCL2).
NOTE: Terminals are still marked as 2 Wire Smoke but 2 Wire smoke is not
supported

D Third Hand Hanging A durable hanging strap provides installers with an extra hand when installing
Strap and servicing the GC3 Panel.

E Receiver Board The main receiver board.

F Piezo Sounder An internal 85-dB Piezo Sounder.

G GC3 Panel Siren/ An internal speaker that sounds loud, clear alarms, navigation tones, alert
Speaker tones, and supports 2-Way Voice communication.

H WLAN Card A Wireless LAN card to support the GC3 system’s self-contained Wi-Fi network.

I USB Port A built-in USB port for updating the panel’s firmware.

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Additional Accessories
The installer typically sets up the system to communicate with a variety of wired and/or wireless sensors. Some sensors
are visible on the wall or ceiling. For example, Wireless Smoke/Heat/Freeze Alarms and Wireless Carbon Monoxide
Detectors. Others may be hidden in door jambs . For example, Recessed Door/Window Contacts. Sensors might also be
installed in additional locations. For example, a Glass Break Detector and a Passive Infrared Motion Detector.
NOTE: A variety of 2GIG and GoControl branded devices are compatible with the GC3 Security & Automation
System. Sensors manufactured by other companies may also be compatible with the system. For information, visit
dealer.2gig.com
IMPORTANT: This notation is used to indicate a situation which, if not avoided, could result in property damage,
equipment damage, or data loss.
IMPORTANT: To ensure that the system’s sensors are operating properly, it is important for 2GIG alarm dealers
and system owners to ensure sensor batteries and wireless signals are tested at least once a year.
Depending on the specific installation, systems may also be installed with one or more of the following 2GIG accessories:

Kits & Keypads Z-Wave Smart Home Controls


» 2GIG Control Panel Desktop Kit Consult your 2GIG alarm dealer for information about
installing a wide variety of compatible Z-Wave smart home
» 2GIG SP1 Keypad
controls including:
» 2GIG SP2 Keypad
» Lights
» 2GIG PAD1
» Locks
Radios & Antennas
» Thermostats
» 2GIG Cellular Radio Module
» Garage Door Controllers
» 2GIG External Attic Mount Antenna
Sensors & Peripherals (eSeries sensors are only
compatible with the GC3e panel)
» 2GIG Thin Door/Window Surface Contact
» 2GIG Recessed Door/Window Contact
» 2GIG Passive Infrared (PIR) Motion Detector
» 2GIG Glass Break Detector
» 2GIG Smoke/Heat/Freeze Alarm
» 2GIG Smoke/Heat Detector
» 2GIG Panic Button Remote
» 2GIG Carbon Monoxide Sensor
» 2GIG Takeover Module
» 2GIG Doorbell
» Universal Garage Door Receiver
» 2GIG Tilt Sensor
» 2GIG Bypass Sensor
» 2GIG Flood Sensor
» 2GIG Repeater

10 Copyright © 2019 Nortek Security & Control LLC


Important Information
The GC3 Security & Automation System conforms to the Security Industry Alarm Coalition’s ANSI/SIA CP-01-2010:
Control Panel Standard - Features for False Alarm Reduction. The system also meets the residential security system
certification criteria for the ETL Listed Mark.
For Residential Settings
When installing the system in a residential setting, be aware of the following:
» Fire warning systems must be installed in accordance with national codes: In the United States, fire warning
systems must be installed in accordance with ANSI/NFPA 72: National Fire Alarm and Signaling Code and ANSI/
NFPA 70: National Electric Code. Before installing this system, always ensure that you are in compliance with any
national, regional, and local laws, rules, and/or guidelines.
» A permit may be required for this alarm system: Some cities and municipalities may require an alarm system
permit. Before installing this system, always ensure that you are in compliance with any national, regional, and
local laws, rules, and/or guidelines.
» This system is intended for use with approved-model smoke alarms only: For use as a smoke alarm system,
there must be at least one (1) approved 2GIG-branded smoke alarm programmed into the GC3 Panel. See
dealer.2gig.com.
» Failure to follow ETL requirements voids this system’s ETL Listed Mark: Failure to install the GC3 Panel and
accessories in accordance with the ETL requirements documented in this manual voids its ETL Listed Mark.
Operating Temperature
The recommended storage temperature for the GC3 Panel is -10°C to 60°C (14°F to 140°F). For optimal use, operation
temperature is 0°C to 49°C (32°F to 120°F). No altitude range limitations have been reported while transporting the GC3
Panel.

Create the Installation Plan Where to Mount the GC3 Panel


Before installing the system, the first step is to create an When choosing a location for mounting the GC3 Panel,
installation plan for the premises. Next, determine the work with the end user to determine the best location. See
mounting location for all system components, including the also “Create the Installation Plan” above. For best results,
GC3 Panel and all sensors. If the system includes wired keep the following items in mind:
sensors, you will need to connect the wiring to the GC3
Panel’s terminal block. » Always choose an indoor location that is protected
from temperature extremes.
Recommended Tools and Equipment
To install the system, these tools and equipment are
» Always choose a location that is above ground and
centrally located.
recommended:
» Always choose a location where you can connect
» 2-Conductor Power Wire (if connecting the GC3 the GC3 Panel to an unswitched outlet. Do NOT
Panel’s power supply to the system’s terminal block) connect the GC3 Panel to a switch-controlled outlet.
» Drywall Saw (or Equivalent) » Always choose a location above ground level. Do
NOT install the GC3 Panel below ground level, as
» Ladder
this can impair wireless range.
» Magnetic Phillips Head Screwdriver
» Avoid choosing a location that can be easily viewed
» Screwdrivers from doors or windows.
» Staple Gun
» Avoid choosing a location that is within reach of
» Wire Stripper small children.
» Avoid choosing a location in direct sunlight.
NOTE: If mounting the GC3 Panel on a wall is not
an option, the 2GIG Desktop Kit can be purchased
for use with the GC3 Security & Automation System.
This is an accessory that lets one mount the GC3
Panel on a stand that can be placed on a flat
surface, such as desk or counter. Use of this option
may affect compliance with state or regional codes.

Copyright © 2019 Nortek Security & Control LLC 11


Where to Place Wireless Sensors
When placing the system’s wireless sensors, it is important to remember that they communicate with the GC3 Panel
over radio frequency (RF). This subjects the system to radio interference, which can be caused by a variety of sources,
such as other RF devices, construction materials, or even when placing sensors in close proximity to other appliances,
electronic devices, or electrical wiring.
CAUTION! While the GC3 Panel includes a sensitive receiver that typically allows for placement of wireless
sensors in nearly all locations, it is important to always install sensors in areas that provide the best possible signal
strength.
To ensure the system and sensors are placed appropriately, review the following illustration.

Control Panel Location Relative to Sensors

CORRECT INCORRECT
Centrally Locate Sensors at the other end of the
Control Panel house might be too far away

Control Panel Location Height

CONTROL
PANEL
CONTROL
Basement Basement PANEL

CORRECT INCORRECT
Mount Control Panel as HIGH Locating Control Panel below
above earth level as practical earth level impairs range

Sensor Signal Loss Through Materials


90% - 100% 65% - 95% 10% - 70%
Of Full Power Of Full Power Of Full Power

Wallboard and Light Concrete Concrete with Steel


Wood Studs Or Brick Reinforcement or Metal
Lath and Plaster

Location of Sensors
SENSOR

DOOR Less DOOR


than
3 ft Large
above Wall metal
Minimum slab appliance
3 ft Concrete Concrete (refrig.)
slab slab
floor floor

SENSOR SENSOR

CORRECT CORRECT INCORRECT

12 Copyright © 2019 Nortek Security & Control LLC


Where to Place Burglary Protection Sensors
The following diagram shows a typical residential installation and the various types of wireless sensors and their function.
Burglary Protection Sensors—Residential Installation

FRONT AND SIDE DOOR SENSORS


(WITH ENTRY/EXIT DELAY)
ES DW

PIR GB DW DW

LIVING ENTRY
DW
DW

KITCHEN

CP
DW
DINING
BED
DW

DEN BED DW
BATH
DW
DW DW

CP - CONTROL PANEL
GB PIR
DW - DOOR/WINDOW SENSOR
PIR - MOTION DETECTOR
GB - GLASS BREAK SENSOR
PAD - WIRELESS KEYPAD
ES - EXTERNAL SIREN

GARAGE

DW DW

PAD
MAIN AND SIDE GARAGE DOOR SENSORS
(WITH ENTRY/EXIT DELAY)
DW
diag-gc3-burglary-floor-plan-en

Copyright © 2019 Nortek Security & Control LLC 13


Where to Place Fire Protection Sensors
IN THE UNITED STATES, CANADA, AND OTHER COUNTRIES REQUIRED TO MEET THIS STANDARD: THIS
EQUIPMENT MUST BE INSTALLED IN ACCORDANCE WITH CHAPTER 2 of ANSI/NFPA 72: National Fire Alarm and
Signaling Code (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269).
Where NOT to Install a Smoke Alarm
» Do NOT install a smoke alarm in a location where the normal ambient temperature is below 40°F (4.4°C) or higher
than 100°F (37.8°C). Do NOT install a smoke alarm directly above a sink, shower, or bathtub.
» Do NOT mount a smoke alarm next to a door or window affected by drafts. For example, do NOT install near an
extractor fan or air vent. Do NOT mount a smoke alarm outside. The alarm is designed for indoor use only.
» Do NOT mount a smoke alarm in or below a cupboard.
» Do NOT mount a smoke alarm in a location where air flow is obstructed by curtains, furniture, or other items. Do
NOT mount a smoke alarm where dirt, dust, or grease can collect and block the sensor.
» Do NOT mount a smoke alarm where it can be knocked, damaged, or inadvertently removed.
» Do NOT place any smoke alarm within 10 ft (3.04 m) of a kitchen appliance, furnace, water heater, or other source
of combustion to minimize the risks of setting off a nuisance alarm.
Recommended Smoke Alarm Placement
Early warning fire detection is best achieved when fire detection equipment is installed in all rooms and areas of the
premises. Equipment should be installed as follows:
Recommended Smoke Alarm Placement

A A smoke alarm should be located between the sleeping


area and the rest of the family living unit.
Indicates a required smoke alarm
Indicates an optional smoke alarm
if door is not provided between
living and recreation rooms
DINING KITCHEN BEDROOM BEDROOM BED BED
Indicates additional smoke alarms
ROOM ROOM
required for new construction

SMOKE LIVING HALL DINING


ALARM ROOM ROOM
LIVING BEDROOM
ROOM BASEMENT

C A smoke alarm should be


located on each story.

B
In family living units with more than one (1) sleeping
area, a smoke alarm should be provided to protect
each sleeping area. BED BED
HALL
ROOM ROOM
DINING KITCHEN BEDROOM LIVING
TV ROOM
ROOM RECREATION ROOM
SMOKE
ALARMS
LIVING BEDROOM

D
BASEMENT In split-level configurations, smoke
ROOM
alarms are optional where a door is
not provided between a living and
recreation room.

BEDROOM

IMPORTANT: Regulations pertaining to smoke alarm installations vary. For more information, contact your local fire
department or local authority having jurisdiction.

14 Copyright © 2019 Nortek Security & Control LLC


Installation Steps
When installing the GC3 Security & Automation System, use the steps below as a general guideline. Before you begin,
make sure that you have created the Installation Plan. See “Create the Installation Plan.”
1. Unpack the System: Unpack the system and ensure you have all of the required tools and components.
2. Install the Cellular Radio Module: Ensure the Cellular Radio Module is properly installed. Verify cell coverage
with the proposed panel location in the home. See “Install the GC3 Cellular Radio Module.”
3. Mount the GC3 Panel’s Backplate: If you will be mounting the GC3 Panel on the wall, identify the best location
for the GC3 Panel near an unswitched power outlet. Then use the GC3 Panel’s backplate to mark the wiring cutout
locations and mount the backplate to the wall. See “Mount the GC3 Panel’s Backplate.”
NOTE: If mounting the GC3 Panel on a wall is not an option, the 2GIG Desktop Kit can be purchased for use with
the GC3 Security & Automation System. This is an accessory that lets one mount the GC3 Panel on a stand that
can be placed on a flat surface, such as desk or counter. Use of this option may affect compliance with state or
regional codes.
4. Connect an External Alarm Sounder: If the property will be protected by an external alarm sounder, install the
alarm sounder following the instructions provided with the sounder. Once installed, route the sounder’s wiring to
the appropriate screw terminals on the GC3 Panel’s terminal block. See “Connect an External Alarm Sounder.”
5. Connect the Hardwire Loops: If the property will be protected by any wired sensors, route the hardwire loop
wiring to the appropriate screw terminals on the GC3 Panel’s terminal block. See “Connect the Hardwire Loops.”
6. Connect the Power Wires: There are two methods of connecting power to the GC3 Panel. Connect the power
cord using the barrel connector or connect a 2-conductor power wire (not supplied) to the appropriate screw
terminals on the GC3 Panel’s terminal block. See “Connect the Power Wires.”
7. Connect the Backup Battery: Before connecting the GC3 Panel to the AC power source, ensure the backup
battery is connected. See “Connect the Backup Battery.”
8. Install the Wall Bracket and AC Power Supply: After mounting the GC3 Panel on the wall, install the wall
bracket and then plug in the AC Power Supply. See “Install the Retaining Wall Bracket and Connect the AC Power
Supply.”
9. Install the Sensors and Peripheral Devices: Follow the Installation Instructions included with each sensor and
peripheral that you plan to install.
10. Program the Sensors & Peripherals: Program the system’s wireless and wired zones, as well as any keyfobs or
keypads. See “Programming Sensors & Peripherals.”
11. Complete the Panel Programming Steps: Program settings for the GC3 Panel and the rest of the system. See
“Panel Programming.”

Copyright © 2019 Nortek Security & Control LLC 15


Installing the System
Install the GC3 Cellular Radio Module
The 2GIG GC3 Cellular Radio Module is a snap-in unit providing the GC3 Security & Automation System with
communication to the Central Station for alarm signaling and delivering (Over-the-Air) OTA firmware updates to the GC3
Panel. It also provides connectivity to the Remote Service Provider and 2-way voice communication. The module also
includes a built-in antenna to provide a consistently strong communication signal.
The illustration below shows you the top view and bottom view of the GC3 Cellular Radio Module.
GC3 Cellular Radio Module—Top & Bottom View

Install/Replace the Cellular Radio Module


System Completely Powered OFF
To install/replace the Cellular Radio Module into a system that is completely powered OFF:
1. Remove the hinged door from the GC3 Control Panel.
Cellular Radio Module—Hinged Door

NOTE: If you are not able to remove the door, remove the door-lock screw for the Cellular Radio Module bay. See
“(Optional) Lock/Unlock the Cellular Radio Module Door.”
2. If you are replacing a module, pull the tab to remove the Cellular Radio Module. Otherwise, skip this step and
continue with step 3.
3. Insert the GC3 Cellular Radio Module until it clicks into place.
4. Replace the hinged door.
5. (Optional) Install the lock on the Cellular Radio Module bay door. See “(Optional) Lock/Unlock the Cellular Radio
Module Door.”
6. Power up the system and wait for the Control Panel to recognize the Cell Radio Module. (This may take up to 5
minutes to complete.).
7. After installing the Cellular Radio Module, go to the Installer Toolbox > System Configuration > Radio Test.
Then tap Start Radio Test. When the test reads “Success,” tap Done.

16 Copyright © 2019 Nortek Security & Control LLC


System Powered ON
To replace the Cellular Radio Module into a system that is powered ON:
1. From the Home screen, tap System Settings.
2. From the System Settings menu, tap Cell Radio Swap.

3. Tap Begin.
4. If the Cellular Radio Module bay is locked, remove the faceplate and then move the door-lock screw to the
UNLOCK position. See “(Optional) Lock/Unlock the Cellular Radio Module Door.”
5. Remove the hinged door from the GC3 Control Panel.
Cellular Radio Module—Hinged Door

6. Pull the tab to remove the Cellular Radio Module.


7. Insert the GC3 Cellular Radio Module until it clicks into place.
8. (Optional) Install the lock on the Cellular Radio Module bay door.
9. Replace the hinged door.
10. Tap Done.

Copyright © 2019 Nortek Security & Control LLC 17


(Optional) Install the External Radio Module Antenna
To install the optional External Radio Module Antenna, follow these steps:
1. Disconnect the AC power supply from the power source.
2. Remove the Control Panel from the backplate and secure the panel with the Third Hand Hanging Strap
3. Disconnect the battery from the Control Panel.
4. If the Cellular Radio Module is already installed, remove the hinged door from the GC3 Control Panel and pull the
tab to remove the Cellular Radio Module. Otherwise, skip this step and continue with step 5.
5. Remove the three (3) screws that secure the Cellular Radio Module cover and remove the cover.
Cellular Radio Module—Remove Cover

6. Disconnect the antenna from the Cell Radio Module PCB and remove the antenna.
7. Connect the external antenna to the Cell Radio Module PCB.
Cellular Radio Module—Route Antenna Cable

8. Route the external antenna cable out through the slot on the bottom of the module.
9. Replace the Cellular Radio Module cover and secure with the three screws.
10. Secure the antenna cable within the channel on the bottom of the module.
11. Route the external antenna into the Control Panel and insert the Cellular Radio Module into the Control Panel until
it clicks into place.
12. Route the antenna cable through the wiring cutout on the GC3 Control Panel’s backplate.
13. Connect the battery to the Control Panel.
14. Mount the Control Panel on the backplate.
15. Connect the AC power supply to the power source.

18 Copyright © 2019 Nortek Security & Control LLC


(Optional) Install the External Attic Mount Cellular Radio Module Antenna
If you will be installing the optional External Attic Mount Cellular Radio Module Antenna, follow these steps:
1. Mount the antenna plate as high as possible on a wall or in the attic.
2. Drop the antenna’s 10-foot cable down to the GC3 Panel.
External Attic Mount Cellular Radio Module Antenna

3. Route the antenna cable through the wiring cutout on the GC3 Panel’s backplate.
4. Route the antenna cable and attach it to the connector on the Cellular Radio Module.
(Optional) Lock/Unlock the Cellular Radio Module Door
The Cellular Radio Module fits into the bay on the side of the GC3 Panel and features a built-in door lock under the
faceplate. The Control Panel ships with the door-lock screw in the UNLOCK position. To limit the possibility of someone
removing the door, installers have the option of moving the screw to the LOCK position.
GC3 Cellular Radio Module Door Lock

Copyright © 2019 Nortek Security & Control LLC 19


To lock and unlock the Cellular Radio Module door:
1. Use your fingertips or carefully insert a screwdriver at the edge of the faceplate. Then gently pry the faceplate from
the chassis.
GC3 Panel—Removeable Faceplate

2. Remove the door-lock screw from the UNLOCK position on the right.
GC3 Panel—UNLOCK position

3. Install the screw into the LOCK position on the left. This locks the hinged door on the GC3 Control Panel.
GC3 Panel—LOCK position

4. Snap the faceplate back on the GC3 Control Panel. Mount the GC3 Panel’s Backplate

20 Copyright © 2019 Nortek Security & Control LLC


Mount the GC3 Panel’s Backplate
Before mounting the GC3 Panel in its permanent location, use the guidelines below to choose the placement. Also ensure
you have the recommended tools and equipment. See “Recommended Tools and Equipment.”
Choose the Wall Location
To choose a wall location for the GC3 Panel, see “Where to Mount the GC3 Panel.”
Mount the Backplate to a Wall
To mount the backplate to a wall:
1. Position the GC3 Panel at the desired location on the wall.
2. Insert a pencil into the placement feature on the top of the panel and make a mark in the reference groove.
3. Loosen the locking screw on the bottom of the GC3 Panel. This allows the backplate to be removed from the rest
of the chassis.
NOTE: The locking screw cannot be removed from the panel. Do not use excessive force to remove the captive
screw from the case.
GC3 Panel Backplate—Nonremovable Locking Screw

4. Separate the backplate from the GC3 Panel. The backplate hinge is located on the top of the panel. Remove the
bottom of the backplate first.
5. Press the backplate flush against the wall at the mounting location.
NOTE: The backplate has a built-in level to ensure the GC3 Panel hangs straight.
GC3 Panel—Built-in Level
6. Use the backplate as a template to mark the location of the wiring cutout. Then cut a slot in the dry wall for the AC
power cord and other electrical wiring (if needed).
7. Route the barrel connector for the power supply or 2-conductor
wire (if connecting power to the GC3 Panel’s terminal block) through
the wiring cutout.
8. If you are installing any hardwire loops, an external alarm
sounder, an external in-wall antenna, or open collector outputs that
must be connected to the GC3 Panel’s terminal block, route those
wires through the cutout.
WARNING!! To avoid serious injury or death while wiring the
terminal block connections, do NOT connect the GC3 Panel’s
power supply to a power source and always ensure that you
disconnect the backup battery before servicing the panel’s
internal components.
9. Attach the backplate to the wall using the four (4) wall anchors
and screws (supplied). The center top screw is the wall tamper and
MUST have an anchor to work.

Copyright © 2019 Nortek Security & Control LLC 21


10. Attach the backplate to the wall using the four (4) wall anchors and screws (supplied). The center top screw is the
wall tamper and MUST have an anchor to work.
GC3 Panel—Backplate Installation

NOTE: If you are upgrading the control panel from the previous version, you can reuse the two (2) GC2 mounting
screws.
11. Attach the GC3 Panel’s third-hand hanging strap to the hook at the bottom of the backplate. Optional Desktop Kit
Optional Desktop Kit
NOTE: If mounting the GC3 Panel on a wall is not an option, the 2GIG Desktop Kit can be purchased for use with
the GC3 Security & Automation System. This is an accessory that lets one mount the GC3 Panel on a stand that
can be placed on a flat surface, such as desk or counter. Use of this option may affect compliance with state or
regional codes.
Optional 2GIG Desktop Kit—Rear View

22 Copyright © 2019 Nortek Security & Control LLC


Connect an External Alarm Sounder
The terminal block inside the GC3 Panel includes two (2) solid-state bell terminals (BELL+/BELL-) for an external alarm
sounder. An external alarm sounder is typically housed outside of a property, in a location that will attract the most
attention, in order to scare unwanted intruders away with an audible alarm (and sometimes also a strobe light). When
choosing a location for the sounder, ensure it is protected from harsh weather (either housed indoors or in a weatherproof
box). It should also be mounted in a location where the siren can be easily heard by occupants.
» If you are installing a new external sounder: First, install the external sounder in the desired location. Then
route the wiring to the GC3 Panel’s terminal block.
» If you are replacing an existing external sounder: First, install the replacement sounder in the desired location.
Then route the wiring to the GC3 Panel’s terminal block.
» If an external sounder is already installed: First, disconnect power to the external sounder. Then route the
sounder’s existing wiring to the GC3 Panel’s terminal block.
IMPORTANT: The GC3 Panel is designed to connect to Solid-State Relay sounders only. To avoid damage to
the output, do NOT connect an Electromechanical Relay bell to the BELL+ or BELL- position on the GC3 Panel’s
terminal block. In addition, bell output is only provided when the GC3 Panel’s power supply is connected to an AC
power source.
To connect an external alarm sounder to the GC3 Panel:
1. Install the sounder in a secure, weatherproof location where it can be easily heard.
2. Disconnect the sounder from its power source.
3. Ensure the GC3 Panel is disconnected from both the AC power source and the backup battery.
4. Route the wiring from the sounder through the back of the GC3 Panel’s wiring cutout.
5. Connect the sounder’s wires to the BELL+ and BELL- positions on the GC3 Panel’s terminal block.
NOTE: For sounders with low current consumption, low current relays, or in the event that the Piezo Sounder
produces a humming sound or noise, install an 820Ω resistor in parallel with the sounder.
Wiring Diagram—Bell Output

TIP: After the installation is complete, navigate to


the Panel Programming menu to configure siren
supervision. This lets the system notify both the user
and the Central Station if the wire between the external
alarm sounder and GC3 Panel is cut. By default, this
setting is turned OFF. See “Q28: Siren supervision time.”

Copyright © 2019 Nortek Security & Control LLC 23


Connect the Hardwire Loops
The GC3 Panel supports up to two (2) wired zones. Typically, these zones are used for hardwired Door/Window contact
sensors. You first install the contact sensors and then route the loop wiring to the GC3 Panel. This type of connection is
commonly referred to as hardwire loops.
IMPORTANT: The GC3 Panel’s hardwire loops are designed to support contact sensors such as magnetic reed
switches or pressure pads. They are not designed for hardwire smoke detectors, carbon monoxide detectors,
motion detectors, or glass break detectors.
TIP: If you are planning to upgrade the existing wired security system at the home or business to a wireless system
or if you have a need to retrofit any pre-wired sensors in newer construction for wireless, you can purchase the
2GIG Hardwire Conversion Kit ( 2GIG-TAKE-KIT1) .
To install the hardwire loop wiring for the contact sensors:
1. Install the wired contact sensors.
2. Route the contact sensor’s loop wire(s) through the back of the GC3 Panel’s wiring cutout.
3. Use the diagram below as a guide for connecting the sensor’s loop wires to the GC3 Panel terminal block.
» Normally Closed (N/C): Used for Normally Closed (N/C) circuits. This means the circuit on the contact switch is
closed when the magnets are aligned on the door/window contact. When armed, the GC3 Panel activates an alarm
signal it detects that the door or window is no longer in the normally closed state.
» Normally Open (N/O): Used for Normally Open (N/O) circuits. This means the circuit on the contact switch is open
when the magnets are aligned on the door/window contact. When armed, the GC3 Panel activates an alarm signal
when it detects that the door or window is no longer in the normally open state.
» End-of-Line Resistor (EOLR): Used to supervise the sensor for open or short circuit conditions with an End- of-
Line Resistor (EOLR). If EOLR supervision is required, you must install a 2.2 kΩ resistor (not supplied). End of
Line Resistors must be installed at the location in the loop farthest away from the panel. This feature allow for the
use of an EOL resistor for existing zones.
NOTE: For compliance with UL 38: Manual Signaling Boxes for Fire Alarm Systems, stranded conductors
clamped under wire binding screws or similar parts shall have the individual strands soldered together or shall be
equivalently arranged.
Wiring Diagram—Hardwire Loops

TIP: After the installation is complete, you must program the wired zone into the GC3 Panel. During programming,
you must define the normal state of the circuit for each wired zone. See “Program a Wired Zone.”

24 Copyright © 2019 Nortek Security & Control LLC


Connect the Power Wires
There are two ways to connect the wires for the power supply to the GC3 Panel:
1. Terminal Block: Securely fasten a 2-conductor power wire (not supplied) to the appropriate PWR+/PWR- screw
positions on the GC3 Panel’s terminal block.
2. Barrel Connector: A plug-in power supply with a barrel connector can be plugged into the DC power adapter’s
barrel jack on the GC3 Panel.
IMPORTANT: When selecting a wall outlet, never connect the plug-in power supply to a switch-controlled outlet.

Maximum Wire Gauge and Length

American Wire Gauge Maximum Length Maximum Length


(AWG) (feet) (meters)

22 AWG 50 16.8

20 AWG 80 25.9

22 AWG 2-pairs 110 33.5


(19 AWG equivalent)

18 AWG 125 41.1

Terminal Block
The most common way to connect the AC power supply for the GC3 Panel is to use the system’s terminal block. This
requires you securely fasten 2- conductor power wire (not supplied) to the appropriate PWR+/PWR- screw terminals.
GC3 Panel—Terminal Block

To connect the power supply to the GC3 Panel:


1. Locate an unswitched wall outlet for the plug-in power supply. Do NOT
connect the power supply to the outlet at this time.
2. Route 2-conductor power wire from the plug-in power supply through
the wiring cutout on the GC3 Panel’s backplate. See “Connect the Power
Wires” above.
WARNING!! The proper wiring sequence for the DC power supply
terminal block is always ground to ground, positive to positive, and
negative to negative. However, grounding the GC3 Panel is NOT
required for proper operations.
3. Insert the positive wire into the PWR+ terminal position. Then tighten
the terminal block’s contact screw.
IMPORTANT: Do not over-tighten the terminal block’s contact screws.
NOTE: Terminal 1 only provides power for the GC3 Panel when its power
supply is connected to an AC power source.

Copyright © 2019 Nortek Security & Control LLC 25


5. Insert the negative wire into the PWR- terminal position. Then tighten the terminal block’s contact screw.
GC3 Panel—Terminal Block Power

WARNING!! Do NOT plug the power supply into the outlet at this time. Always complete all system wiring and then
secure the backplate to the GC3 Panel before connecting its power supply to the outlet.
Barrel Connector
An alternate method for connecting the AC power supply for the GC3 Panel is to use the optional barrel connector.
To connect the power supply’s barrel connector to the GC3 Panel:
1. Locate an unswitched wall outlet for the plug-in power supply. Do NOT connect the power supply to the outlet at
this time.
2. Route the power wire from the plug-in power supply through the wiring cutout on the GC3 Panel’s backplate.
3. Plug the barrel connector into the DC power adapter barrel jack on the back of the GC3 Panel.
GC3 Panel—Barrel Connector to DC Power Jack

WARNING!! Do NOT plug the power supply into the


outlet at this time. Always complete all system wiring
and then secure the backplate to the GC3 Panel
before connecting its power supply to the outlet.

26 Copyright © 2019 Nortek Security & Control LLC


Control Panel Wiring Diagram
The following diagram shows the Control Panel wiring.
Control Panel Wiring Diagram

2.2 K
Example Normally Closed
hookup Contact
showing Open End-of-Line
1K Collector Resistors UL NOTE: Wiring for
an armed
Output are all wired sensors
LED. The
optional
Open Colector 250 mA and annunciators
on
output can be @ 16 VDC hardwire must use UL Listed
programmed Maximum loops low voltage Class 2
to activate LED 2.2 K or better grade wire.
during various Normally Sensor and display
conditions. Closed voltages must comply
Contact with Class 2 low
voltage requirements

Supervised
Bell Output
Plug-in 14 VDC 14 VDC
1.7 AMP @ 500 mA
Switching Maximum
Power Supply
Piezo
Siren

OBSERVE POLARITY
when connecting the
Power Supply

Terminal 1 only
provides power when
the Control Panel’s
power supply is 1 2 3 4 5 6 7 8
connected to an
1 – 14VDC Power Input (+)
AC power source
2 – 14VDC Power Input (–)
3 – COM
4 – Bell (+)
5 – Bell (–)
6 – ZONE 1
7 – ZONE 2 ALL output
CONTROL 8 – COM voltages are
PANEL Class 2

Copyright © 2019 Nortek Security & Control LLC 27


Terminal Blocks Wiring Diagram
The GC3 Panel includes an 8-position terminal block and a 6-position terminal block. The table below describes each
position on the terminal blocks.
Terminal Block Positions* Terminal Block Positions Output Maximum Length
Position Label
Voltage (meters)

1 CLASS 2 14 VDC Power Input (+). Only provides


power when the GC3Panel’s power supply is
connected to an AC power source.

2 CLASS 2 14 VDC Power Input (-)

3 CLASS 2 Ground (Low Side Hardwire Zone)

4 CLASS 2 Bell +

5 CLASS 2 Bell -

6 CLASS 2 Hardwire Loop Zone 1

7 CLASS 2 Hardwire Loop Zone 2

8 CLASS 2 Ground (Lowside Hardwire Zone)

9* CLASS 2 Transmit (RS232 TX) (Image Sensor)

10* CLASS 2 Receive (RS232 RX) (Image Sensor)

11 CLASS 2 Open Collector Output 1

12 CLASS 2 Open Collector Output 2

13 CLASS 2 (+) Image Sensor

14 CLASS 2 Not supported

28 Copyright © 2019 Nortek Security & Control LLC


Connect the Backup Battery
After connecting or wiring the DC power supply on the panel, use these steps to connect the backup battery.
To connect the backup battery:
1. Ensure the backup battery is properly seated in the GC3 chassis. The battery’s label should be facing up and
the battery’s connector wire should be on the left with the wire running in the empty space between the battery
compartment and Cellular Radio Module’s compartment
2. Insert the wired battery pin into the PCB battery connector. The connector is located directly behind the DC power
adapter barrel jack.
GC3 Panel—Backup Battery Connector
Important: The GC3 Panel will not recognize the
backup battery connection until you plug the AC power
supply into the wall outlet.
Warning!!: Do NOT plug the power supply into the
outlet at this time. Always complete all system wiring
and then secure the backplate to the GC3 Panel before
connecting its power supply to the outlet.

Hang the GC3 Panel


To hang the GC3 Panel on the mounting plate:
1. Ensure all installed wiring is securely fastened.
2. Ensure the connector to the Piezo Sounder is secure.
GC3 Panel—Interal Siren/Speaker Connector

3. Ensure the connector to the internal siren/speaker is


secure.
4. Place the backplate over the lower lip on the back of
the chassis and flip the GC3 Panel upwards.
5. Push the GC3 Panel over the mounting bracket until it
clicks into place.
Note: Continue with the next step in the section
that follows titled, “Install the Retaining Wall Bracket
and Connect the AC Power Supply.”

Ethernet Module Installation (Optional)


An Ethernet module can be added to the GC3 Panel to
allow a hardware network connection to the system.
Note: Only a single broadband is available on the
GC3 panel at any time. If a hardwired connection
is active on the GC3 the WiFi connection will be
disabled.

Copyright © 2019 Nortek Security & Control LLC 29


Install the Retaining Wall Bracket and Connect the AC Power Supply
After you have completed all of the required system wiring and connected the battery backup, install the wall bracket and
connect the AC power supply to the wall receptacle.
Note: When power is initially applied to the panel it should not be face down. In addition, do not touch the panel
buttons until after the panel is powered up.
Note: For compliance with ANSI/NFPA 70: National Electric Code in the United States, you must install the power
supply retaining bracket. Use of the power supply retaining bracket is not required in Canada.
To install the wall bracket and connect the AC power supply:
1. Locate an unswitched wall outlet for the plug-in power supply. Do NOT connect the power supply to the receptacle.
2. Peel the adhesive backing off the power supply’s retaining wall bracket and attach it to the receptacle.
3. Secure the bracket to the wall using the fastening screw.
4. Spread the ears of the retaining bracket apart. Then plug the power supply into the outlet.
Retaining Wall Bracket—Standard-Style Duplex Receptacle Retaining Wall Brackect—Decora-Style Duplex Receptacle

5. Thread zip ties through the slots on the power supply and fasten them securely.
Wall Bracket Zip Tie—Standard-Style Duplex Receptacle Wall Bracket Zip Tie—Decora-Style Duplex Receptacle

With the installation complete, you can begin programming sensors and peripherals for use with the GC3 Panel. See
“Programming Sensors & Peripherals.”

30 Copyright © 2019 Nortek Security & Control LLC


Update the GC3 Panel Firmware 5. Tap Update.
As 2GIG releases firmware updates for the GC3 Panel, Firmware Update Available from USB Device
download the update to a USB thumb drive and then
connect it to the USB port on the GC3 Panel.
To update the firmware:
1. Download the latest firmware update from
dealer.2gig.com.
2. Copy the firmware update to a USB thumb drive (not
supplied).
Note: The USB thumb drive must be FAT/FAT
32 formatted. The system will not read an NTFS
formatted thumb drive.
3. Remove the USB protector from the USB port on
the top of the GC3 Panel. Note: Firmware Update Available from USB Device
message appears for approximately 10 seconds.
GC3 Panel-—USB Protector If you are not able to tap the Update button in the
message in that time, you can alternately tap the
System Settings button or the Firmware Update
button in the system icons area. Then enter the
Master User Code, and then tap Firmware Update
to start the update process.
The GC3 Panel turns BLACK and in a few moments,
the Updating Firmware message appears.
Important: During the update process, do NOT
disconnect the GC3 Panel from its power source
and do NOT remove the USB thumb drive until the
update is complete.
When complete, the system restarts automatically and a
new message appears in the system’s Inbox to notify users
4. Insert a thumb drive storing the desired firmware that the firmware update was successful.
version into the USB port at the top of the GC3
Panel. 6. On the Home screen, tap the Inbox system icon.
Then tap Messages.
GC3 Panel—USB Port
Inbox Messages - Update with Areas on Control Panel Illustration

On the Messages screen, tap the GoControl Firmware


The Firmware Update icon appears in the Status Icons Update message.
area and the Firmware Update Available from USB 7. On the Messages screen, tap the GoControl
Device message appears. Firmware Update message.

Copyright © 2019 Nortek Security & Control LLC 31


Messages Navigate to the Installer Toolbox Menu

The Installer Toolbox menu is shown below.


8. Review the message as needed. Then tap Delete,
Mark as Read, or Mark as Unread as desired. Installer Toolbox Window

New Message

Broadband
The built-in WiFi module and optional Ethernet
module allow for broadband connection for dual-path
Navigate to the Installer Toolbox communication, OTA updates, and connection with
When installing sensors and peripherals for use with secondary keypads.
system, refer to the Installation Instructions included with Dual Path
each product. Once you know where you will install the
sensors, you can program them for use with the GC3 Dual path communication is enabled by the backend
Panel. To do this, use the Installer Toolbox menu. provider if available and allows for 2-way communications
between the panel and backend over broadband (WiFi
The Installer Toolbox is the primary menu used by 2GIG or Ethernet) with the cell radio as a second path of
alarm dealers and professional installers. It provides these communication.
users with access to system and peripheral programming
functions for the GC3 Security & Automation System. There Note: 2-way voice communication is available by
are two (2) ways to navigate to the Installer Toolbox cell radio only.
menu. Use the system logo in the top-right corner of the OTA
Home screen (or a menu) or access it from the System
Settings menu. “Over the Air” updates by broadband are supported for
firmware v.3.1.0+, and High-Speed OTA is supported for
Note: To use this feature, you must enter the firmware v.3.1.3+. Check with your backend provider about
Installer Code. The factory default setting is 1561. discounted pricing for OTA over broadband.
To navigate to the Installer Toolbox: Secondary Keypads
» At the Home screen or one of the menus, tap the Broadband is also used for connection of secondary
logo in the top- right corner. Then enter your code to keypads (SP1 and SP2). Keypads can be connected to
access the Installer Toolbox. the same client WiFi as the main panel or to the systems
OR internal Access Point. See the section “Access Point.”
» At the Home screen, tap System Settings. Then,
enter your code and tap Installer Toolbox.

32 Copyright © 2019 Nortek Security & Control LLC


Attaching to a Wireless Network Keyboard Entry Screen
Attach to a Wireless Network
1. Navigate to Installer Toolbox menu and tap Network
Settings.
Installer Toolbox

You will see the IP Address and other network information.


Wireless Network Setup

2. Tap Wireless.
Wireless Selection

Note: This WiFi connection only connects the panel to


the local network. WiFi is required for connecting wireless
touchscreens to the GC3 Panel.
Selection Buttons
A list of available networks will be displayed. Refresh
3. Tap Network to connect to. Network Options
Select Wireless Network

Tapping Refresh will refresh the list of available networks.


4. Enter network password and tap Next.

Copyright © 2019 Nortek Security & Control LLC 33


WPS Forget Network
Tapping WPS allows you to connect securely to routers that Forget Network
support WPS.
1. Tap WPS on GC3 Panel.
WPS Button

Tapping Forget Network disconnects the GC3 Panel from


2. Tap Connect. the wireless network and erases the password so that it will
Connect Button not automatically reconnect to the network.
Wired (Ethernet)
Attaching to a Wired Network (Ethernet Network)
Attach to a Wired Network.
1. Navigate to Installer Toolbox menu and tap
Network Settings.

3. Locate and press WPS on router.


GC3 Panel will securely connect with the router.
Join Other Network
Tapping Join Other Network allows you to join a network
not shown in the list.
1. Tap Join Other Network.
Join Other Network 2. Tap Wired.
If the DHCP server is available on the network, the GC3
panel will automatically receive an IP address.

2. Enter network SSID.


3. Select authentication type used by the network.
4. Enter password.

34 Copyright © 2019 Nortek Security & Control LLC


See the section “Setting up a Static IP address” to manually Setting Up a Static IP Address
configure a static connection to the network.
By default the the GC3 Panel will connect using DHCP to
3. Tap ▼. get the IP Address assignment. If you want to set a Static
NOTE: Hardwired connection must be active for IP Address, follow these steps.
the Wired tile to be available. Once a hardwired 1. Tap Manual and select the Edit icon for IP Address.
connection is active the Wireless (WiFi) tile will be
Auto/Manual
greyed out.
Access Point
Setup the GC3 Panel Access Point
1. Navigate to the Installer Toolbox menu and tap
Network Settings.
2. Tap Access Point

2. Enter the desired IP Address.


IP Address

3. Enable Access Point

3. Select the edit icon for SubNet Mask and enter the
desired SubNet Mask Address.
Subnet Mask

» Optional: Press Edit icon next to default SSID,


enter new SSID name
» Optional: Press Edit icon next to Password, enter
new password
» Optional: Press Edit icon next to IP address, the
last two octets of the Access Point can be changed
to customize setup.
4. After any edits have been made, press Save
Access Point Settings to save any configuration
settings.
Note: Make a note of SSID and Password for use in
WiFi setup of SP1 and SP2 keypads.
5. Tap ▼.

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4. Select the Edit icon for Gateway and enter the Network Test
desired Gateway Address. Testing the Broadband network connection
Gateway Address 1. Navigate to the Installer Toolbox menu and tap
Network Test.

5. Select the Edit icon for DNS Server and enter the
desired DNS Server Address.
2. Tap Start.
3. The Network test will run:

6. Tap Configure Network Settings.


Configure Network Settings
» If successful green dots will appear under each test:
LAN, Internet, and Backend.
» If a failure is detected a red dot will appear under
the test.
» LAN – Connection to Local Network
» Internet – Connection to Internet
» Backend – Connection to Alarm.com
NOTE: Correct any network issues to resolve
broadband connectivity
4. Tap to return to Installer Toolbox

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Pairing with a System 2. At the Installer Toolbox menu, tap System
Configuration.
This feature allows the panel to pair with approved third-
party systems. Navigate to the System Configuration Menu
1. Navigate to the Installer Toolbox and tap System
Pairing.
Tap System - Pairing Mode

Program a Wireless Zone


The GC3 Panel lets you program a maximum of 100
wireless zones. To begin zone programming, navigate
to the Installer Toolbox. See “Navigate to the Installer
2. Press the + button to start the pairing process. Toolbox” above. Then, tap System Configuration >
System Pairing - Enter Key Wireless Zones.
NOTES:
When programming eSensors (Wireless & Keyfobs)
the equipment code must match the sensor being
installed. See page 68 for eSensor Equipment
Codes.
eSeries sensors are only compatible with the GC3e
panel.
Wireless Zones Menu

The system will listen for the pairing request from the third
party system.

Programming Sensors and Peripherals


Navigate to the System Configuration Menu
The System Configuration menu provides installers with
access to programming features for wireless zones, wired
zones, keyfobs, and keypads. It also provides installers
with access to panel programming options.
This reveals the Wireless Zones screen shown below.
To navigate to the System Configuration menu:
Step 1: Select a Wireless Zone
1. Navigate to the Installer Toolbox. See “Navigate to
the Installer Toolbox.” First, select the wireless zone to edit.
1. On the left side of the Wireless Zones screen,
swipe up or down to move through the list of zones.
2. Tap one of the available zones to highlight it.

Copyright © 2019 Nortek Security & Control LLC 37


Note: A zone is available for programming when it Step 3: Select the Sensor Equipment Type
appears in gray text. A zone that has already been
Note: If you selected 04-Interior Follower, 06-24-
programmed appears in black text.
Hour Silent Alarm, 07- 24-Hour Audible Alarm, 08-
3. Tap Edit Zone. 24-Hour Auxiliary Alarm, 10-Interior with Delay, or
Wireless Zones Screen 23-No Response Type in “Step 2: Select a Sensor
Type” above, you must also select the Sensor
Equipment Type. If you selected a different Sensor
Type, skip this step and continue with “Step 4:
Select the Equipment Code” below.
1. At the Wireless Zone <###> screen, highlight
Sensor Equipment Type.
2. Under Sensor Equipment Type, choose Contact
or Emergency or Motion. Available options vary
depending on the selected Sensor Type.
3. Tap ▼.
Step 4: Select the Equipment Code
Next, select the four-digit equipment code. For a list of
This reveals the Wireless Zones <###> screen. codes, see “Equipment Code.”

NOTE: S1 is the pirmary Smart Area (partition) and 1. At the Wireless Zone <###> screen, highlight
default. Equipment Code.

Step 2: Select a Sensor Type 2. Tap to expand the list.

Next, select the appropriate sensor type for the sensor or 3. Tap to select the desired equipment code from list.
peripheral being programmed. Wireless Zone Screen—Equipment Code
1. At the Wireless Zone <###> screen, highlight
Sensor Type.
2. Tap to expand the list.
3. Tap to select the appropriate sensor type from the
list.
For example, if you are programming a Thin Door/Window
Contact for a Front Door, you might select 01-Exit/Entry as
the sensor type.
Wireless Zone <###> Screen—Sensor Type

Tip: You can alternatively use the touchscreen


keypad to enter the four-digit Equipment Code.
See “Equipment Code.”
4. Tap ▼.
Step 5: Enter the Serial Number (TX ID)
Next, enter the 7-digit TX ID (this is product’s serial
number) for the sensor or peripheral. This is typically
affixed to the product and/or its packaging. To enter the
number, choose one of these options:

Tip: You can alternatively use the touchscreen


» Touchscreen Keypad Entry: Use the touchscreen
keypad to type the TX ID into the system.
keypad to enter the two-digit code to select the
Sensor Type. OR

4. Tap ▼. » Learning Mode Entry: Place the GC3 Panel into


Learning Mode and then trigger the sensor twice
to transmit the TX ID from the sensor to the GC3
Panel.

38 Copyright © 2019 Nortek Security & Control LLC


1. At the Wireless Zone <###> screen, highlight Step 6: Smart Areas Assignment
Serial Number.
Select a Smart Area Assignment.
2. Place the GC3 Panel into Learning Mode by tapping
1. At the Wireless Zone<###> screen, highlight Smart
Learn.
Areas Assignment.
Wireless Zone Screen—Serial Number Keypad 2. Under Smart Areas Assignement, choose a Smart
Area (Partition) for the zone.
3. Tap ▼.

The panel listens for the 7-digit TX ID transmission from the


sensor or peripheral.
Wireless Zone Screen—Learning Serial Number Step 7: Choose the Equipment Age
Next, choose the equipment age.
1. At the Wireless Zone <###> screen, highlight
Equipment Age.
2. Under Equipment Age, choose New or Existing.
3. Tap ▼.
Wireless Zone Screen—Equipment Age

Tip: Instead of placing the GC3 Panel into Learning


Mode, you can alternatively use the touchscreen’s
keypad to manually enter the 7-digit TX ID. Or, if you
have previously programmed the wireless zone, you
can tap the button to the right of the entry display
field to automatically paste the last entered serial
number (TX ID).
3. Trigger the sensor or peripheral. To learn how, Step 8: Choose the Sensor Loop
see the Installation Instructions that came with the A sensor loop is a communication channel that informs
product. When the panel receives the sensor’s the system how to respond when events are triggered.
7-digit TX ID, the Sensor Received message Most 2GIG sensors and peripherals are designed to use
appears. Loop 1 as the default setting. However, some sensors
4. Verify that the serial number on the touchscreen and peripherals have additional features and programming
matches the 7-digit TX ID on the sensor or options that require a sensor loop. For example, when
peripheral. Then tap Accept. programming the Wireless Smoke/Heat/Freeze Alarm,
you can program it for smoke detection using Loop 1, for
5. Tap ▼. heat detection using Loop 2, and/or for freeze detection
using Loop 3. Always check the Installation Instructions
that came with the sensor or peripheral or consult with your
dealer.
Copyright © 2019 Nortek Security & Control LLC 39
Note: When programming wireless sensors and 2. Under Dialer Delay, choose Enabled or Disabled.
peripherals, each loop programmed for a wireless 3. Tap ▼.
sensor is treated as its own zone by the GC3 Panel.
Wireless Zone Screen—Transmission Delay
Note: If the serial number (TX ID) for the sensor
was added using Learning Mode, the sensor loop
will typically be automatically selected for you.
However, you must verify that the loop number is
correct.
Next, choose the sensor loop:
1. At the Wireless Zone <###> screen, highlight
Sensor Loop.
2. Choose Loop 1, Loop 2, or Loop 3.
Note: To determine the appropriate loop number,
see the Installation Instructions included with the
sensor or peripheral. If the serial number was
entered using the Learning Mode in Step 5, the loop
will automatically be added. Step 10: Select a Voice Descriptor
3. Tap ▼. Next, create a voice descriptor for the sensor or peripheral
Wireless Zone Screen—Sensor Loop using the words in the system’s vocabulary. See “Voice
Descriptor.”
1. At the Wireless Zone <###> screen, highlight Voice
Descriptor.
2. Tap Edit Voice Descriptor to reveal the
touchscreen keypad.
Wireless Zone Screen—New Voice Descriptor

Step 9: Enable or Disable the Transmission Delay


Next, turn the Transmission Delay ON or OFF. When
enabled, the feature is ON and the system uses the dialer
delay. The transmission delay specifies the amount of time
the system waits for it to initiate the digital transmission
when an alarm condition is triggered (see “Q39: Alarm
abort window transmission delay.” When set to OFF, the
Step 11: Enable or Disable Sensor Reports
dialer delay is not used.
Next, turn the sensor reports feature ON or OFF. When
Note: This setting does not apply to CO or smoke
enabled, the feature is ON and the system sends a report
alarms.
to the Central Station when the sensor or peripheral
1. At the Wireless Zone <###> screen, highlight triggers an alarm. When disabled, the feature is OFF and
Dialer Delay. reports are not sent to the Central Station.
Note: If this report feature is turned OFF< the
sensor can still be used to trigger an alarm.
1. At the Wireless Zone <###> screen, highlight
Sensor Reports.

40 Copyright © 2019 Nortek Security & Control LLC


2. Under Sensor Reports, choose Enabled or Step 13: Choose a Chime
Disabled.
Next, select the desired chime for the sensor or peripheral.
Wireless Zone <###>—Sensor Reports 1. At the Wireless Zone <###> screen, highlight
Sensor Chime.
2. Choose the desired chime from the Sensor Chime
list. The default setting is Disabled.
Wireless Zone <###>—Sensor Chime

3. Tap ▼.
Step 12: Enable or Disable Sensor Supervision
Next, turn the Sensor Supervised option ON or OFF.
When enabled, the feature is ON and the GC3 Panel
checks for regular, wireless transmissions from the
Next Steps
sensor or peripheral. If the GC3 Panel doesn’t receive a
transmission from the sensor after a set amount of time, the You have finished programming a wireless zone. You can
system issues a loss of supervision trouble report. When now choose one of these options:
disabled, the feature is OFF. » To program the next wireless zone, tap Next
Note: Because portable sensors (for example, the Panic Zone and repeat the programming steps for
Button Remote) are frequently moved out of the system’s another sensor. The system keeps track of all
range when users leave the premises, always disable the your programming changes and prompts you to
Sensor Supervised for panic buttons. A sensor will still permanently save all your changes as a group when
report to the Central Station with supervision disabled. you exit the System Configuration menu.

1. At the Wireless Zone <###> screen, highlight » To program the next wireless zone, tap uu|. This
Sensor Supervised. button becomes visible and available only when
programming the last setting for a zone.
2. Under Sensor Supervised, choose Enabled or
Disabled. » To erase all of the settings you just programmed for
the zone, tap Reset Zone.
3. Tap ▼.
Wireless Zone <###>—Sensor Supervised
» To permanently save the settings you just
programmed, tap Return to System Configuration.
Then tap . At the Confirm Changes screen, tap
Save.

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Program a Wired Zone 3. Tap to select the appropriate sensor type from the
The GC3 Panel lets you program a maximum of two (2) list.
wired zones. To begin zone programming, navigate to the Wired Zone <###>—Sensor Type
Installer Toolbox. See “Navigate to the Installer Toolbox.”
Then, tap System Configuration > Wired Zones.
System Configuration > Wired Zones

If you selected 04-Interior Follower, 06-24-Hour Silent


Alarm, 07- 24-Hour Audible Alarm, 08-24-Hour Auxiliary
Alarm, 10-Interior with Delay, or 23-No Response Type in
This reveals the Wired Zones screen shown in step that “Step 1: Select a Wired Zone” above, you must also select
follows. the Sensor Equipment Type. If you selected a different
Sensor Type, skip this step and continue with “Step 3:
Step 1: Select a Wired Zone Choose the Equipment Age” below.
First, select the wired zone to edit: Tip: You can alternatively use the touchscreen
1. On the left side of the Wired Zones screen, review keypad to enter the two-digit code to select the
the list of zones. Sensor Type.
2. Tap one of the available zones to highlight it. 4. Tap ▼.
Note: A zone is available for programming when it Step 3: Select a Smart Area Assignment
appears in gray text. A zone that has already been Select the Smart Area Assignment.
programmed appears in black text.
1. At the Wired Zone<###> screen, highlight Smart
3. Tap Edit Zone. Areas Assignment.
Wired Zones—Edit Zone Button 2. Under Smart Areas Assignment, choose the Smart
Area (Partition) for the zone.
3. Tap▼.
Wired Zone <###>—Choose Smart Area

Step 2: Select a Sensor Type


Next, select the appropriate sensor type for the sensor or
peripheral being programmed.
1. At the Wired Zone <###> screen, highlight Sensor
Type.
2. Tap to expand the list.

42 Copyright © 2019 Nortek Security & Control LLC


Step 4: Choose the Equipment Age Wired Zone <###>—Normal State
Next, choose the equipment age:
1. At the Wired Zone <###> screen, highlight
Equipment Age.
2. Under Equipment Age, choose New or Existing.
Figure 23 Wired Zone <###>—Equipment Age

Step 6: Enable or Disable the Transmission Delay


Next, turn the Transmission Delay ON or OFF.
1. At the Wired Zone <###> screen, highlight
Transmission Delay.
2. Under Transmission Delay, choose Enabled or
Disabled.
3. Tap ▼.
Wired Zone <###>—Transmission Delay
Step 5: Choose the Normal State
Next, choose the normal state of the circuit for the
switching component for the wired sensor or peripheral.
1. At the Wired Zone <###> screen, highlight Normal
State.
2. Under Normal State, choose one of these options:
» Not Used: Turns the switching component OFF and
disables the use of the sensor or peripheral for the
zone. This is the default setting.
» Normally Closed (NC): Sends an alert signal to
the security system when the sensor’s circuit is no
longer in the NC state. For example, if the security
system was armed and a wired door/window contact
3. Then tap ▼.
programmed as NC goes into the NO state, the
change from NC to NO would trigger an alarm. Step 7: Select a Voice Descriptor
» Normally Open (NO): Sends an alert signal to Next, create a voice descriptor for the sensor or peripheral
the security system when the sensor’s circuit is no using the words in the system’s vocabulary. See “Voice
longer in the NO state. For example, if the security Descriptor.”
system was armed and a wired door/window contact 1. At the Wired Zone <###> screen, highlight Voice
programmed as NO goes into the NC state, the Descriptor.
change from NO to NC would trigger an alarm.
» End-of-Line Resistor (EOL): Choose this option
when an end-of-line (EOL) resistor is present.
Note: An EOL resistor must be installed at the
sensor, not at the panel.

Copyright © 2019 Nortek Security & Control LLC 43


2. Tap Edit Voice Descriptor to reveal the 7. Review the voice descriptor.
touchscreen keypad.
Review Voice Descriptor
Wired Zone <###>—Edit Voice Descriptor

8. Tap ▼.
3. At the touchscreen keypad, enter the first few letters
Step 8: Enable or Disable Sensor Reports
of the desired vocabulary word.
Next, turn the sensor reports feature ON or OFF. When
4. Tap the matching vocabulary word above the
enabled, the feature is ON and the system sends a report
touchscreen keypad to select it.
to the Central Station when the sensor or peripheral is
Voice Descriptor—Touchscreen Keypad Entry triggered. When disabled, the feature is OFF and reports
are not sent to the Central Station.
1. At the Wired Zone <###> screen, highlight Sensor
Reports.
2. Under Sensor Reports, choose Enabled or
Disabled.

Note: You can scroll through the list of vocabulary words by


swiping to the right or the left.
5. Repeat the steps above to enter the desired phrase.
Enter up to six words to create a voice descriptor.
6. Tap Done.
Voice Descriptor—Touchscreen Keypad Entry 3. Tap ▼.
Step 9: Choose a Chime
Next, select the desired chime for the sensor or peripheral.
1. At the Wired Zone <##> screen, highlight Sensor
Chime.

44 Copyright © 2019 Nortek Security & Control LLC


2. Choose the desired chime from the Sensor Chime System Configuration Menu
list. The default setting is Disabled.
Wired Zone <###>—Sensor Chime

This reveals the Keyfobs screen shown in the next step.


Step 1: Select a Keyfob
Next Steps First, select the keyfob to edit.
You have finished programming a wired zone. You can now 1. At the Keyfobs screen, swipe up and down to move
choose one of these options: through the list of keyfobs.
» To program the next wired zone, tap Next Zone and 2. Tap to select one of the available keyfobs.
repeat the programming steps for another sensor.
The system keeps track of all your programming Note: A keyfob is available for programming when it
changes and prompts you to permanently save all appears in gray text. A keyfob that has already been
your changes as a group when you exit the System programmed appears in black text.
Configuration menu. 3. Tap Edit Keyfob.
» To program the next wired zone, tap uu|. This Keyfobs Screen—Edit Keyfob
button becomes visible and available only when
programming the last setting for a zone.
» To erase all of the settings you just programmed for
the zone, tap Reset Zone.
» To permanently save the settings you just
programmed, tap Return to System Configuration.
Then tap . At the Confirm Changes screen, tap
Save.
Program a Keyfob
The GC3 Panel lets installers program up to 32 portable
keyfobs per system. To begin zone programming, navigate
to the Installer Toolbox. See “Navigate to the Installer
Toolbox.” Then tap System Configuration > Keyfobs.
This reveals the Keyfobs screen shown in the next step.
NOTES:
Step 2: Enable or Disable the Fob Used
When programming eSensors (Wireless & Keyfobs)
the equipment code must match the sensor being Next, enable or disable the Fob Used option. When
installed. See page 68 for eSensor Equipment enabled, the keyfob is ON and can be used with the
Codes. system. When disabled, the keyfob is OFF and cannot be
used with the system (this is the default setting).
eSeries sensors are only compatible with the GC3e
panel. 1. At the Keyfob <###> screen, highlight Fob Used.

Copyright © 2019 Nortek Security & Control LLC 45


2. Under Fob Used, choose Enabled or Disabled. Step 4: Enter Serial Number
Keyfobs <###> Screen—Fob Used Next, enter the 7-digit TX ID (this is product’s serial
number) for the keyfob. This is typically affixed to the
product and/or its packaging. To enter the number, choose
one of these options:
» Touchscreen Keypad Entry: Use the touchscreen
keypad to type the TX ID into the system.
OR
» Learning Mode Entry: Place the GC3 Panel
into Learning Mode and then trigger the keyfob
to transmit the TX ID from the keyfob to the GC3
Panel.
1. At the Keyfob <###> screen, highlight Serial
Number.

3. Tap ▼. 2. Place the panel into Learning Mode by tapping


Learn.
Step 3: Select Equipment Code
Keyfob <###> Screen—Serial Number
Next, select the equipment code for the keyfob.
1. At the Keyfob <###> screen, highlight Equipment
Code.
2. Tap to expand the list.
3. Tap to select the desired equipment code from the
list.
Keyfob <###> Screen—Equipment Code

The panel listens for the 7-digit TX-ID transmission from the
sensor or peripheral.
Keyfob <###> Screen—Listening for TX ID

Tip: You can alternatively use the touchscreen


keypad to enter the four-digit Equipment Code. See
“Equipment Code.”
4. Tap ▼.

3. Press any button on the keyfob for three (3) to


five (5) seconds. When the TX ID is received, the
Sensor Received message appears.
4. Verify the serial number on the touchscreen
matches the keyfob’s 7-digit TX ID. Then tap
Accept.

46 Copyright © 2019 Nortek Security & Control LLC


Keyfob <###> Screen—Accept Serial Number Keyfob <###> Screen—Equipment Age

Tip: Instead of placing the GC3 Panel into Learning 3. Tap ▼.


Mode, you can manually enter the 7-digit TX ID on
the keyfob. Step 7: Enable the Emergency Key
5. Tap ▼. Next, choose whether simultaneously pressing the Arm
Away and Disarm buttons on the keyfob triggers an
Step 5: Selecting the Smart Area Assignment emergency alarm.
Select a Smart Area Assignment. 1. At the Keyfob <###> screen, highlight Emergency
1. At the Wireless Zone<###> screen, highlight Smart Key.
Areas Assignment. 2. Under Emergency Key, choose one of these
2. Under Smart Areas Assignment, choose a Smart options:
Area (Partition) for the zone. » Disabled: This turns the emergency key function
3. Tap ▼. OFF on the keyfob.
Keyfob <###> Screen—Choose Smart Area » Auxiliary: This setting triggers a 24-hour auxiliary
alarm on the system.
» Audible: This setting triggers a 24-hour audible
alarm on the system.
» Silent Panic: This setting triggers a 24-hour silent
alarm on the system.
Keyfob <###> Screen—Emergency Key

NOTE: If Smart Areas option is enabled (Q69),


keyfob can be assigned to a single Smart Area and
will arm/disarm and initiate alarms (if programmed)
on the assigned Smart Area only.
Step 6: Choose the Equipment Age
Next, choose the equipment age.
1. At the Keyfob <###> screen, highlight Equipment 3. Tap ▼.
Age. Step 8: Enable or Disable Fob Can Disarm
2. Under Equipment Age, choose New or Existing. Next, choose whether the keyfob can be used to disarm the
system. When enabled, the keyfob has the ability to disarm
the system. When disabled, the keyfob does not have the
ability to disarm the system.

Copyright © 2019 Nortek Security & Control LLC 47


1. At the Keyfob <###> screen, highlight Fob Can Keyfob Programming—Word Entry Touchscreen
Disarm.
2. Under Fob Can Disarm, choose Enabled or
Disabled.
Keyfob <###> Screen—Fob Can Disarm

5. Repeat the steps above to enter the desired phrase


for the keyfob. Enter up to six words to make a voice
descriptor.
6. Tap Done.
7. Review the voice descriptor.
3. Tap ▼. Keyfob Programming—New Voice Descriptor
Step 9: Edit Voice Descriptor
Next, create a voice descriptor for the keyfob using the
words in the system’s vocabulary. See “Voice Descriptor.”
1. At the Keyfob <###> screen, highlight Voice
Descriptor.
2. Tap Edit Voice Descriptor to reveal the
touchscreen keypad.
Keyfob Programming—Edit Voice Descriptor

8. Tap ▼.
Step 10: Enable or Disable Arm with No Entry
Delay
Next, enable or disable the Fob Arm with No Delay option.
When enabled, the option is turned ON, the system ignores
all Entry Delay timers (see “Q5: Entry delay 1, in seconds
(30-240)” and “Q6: Entry delay 2, in seconds (30-240)” )
when a keyfob is used to arm the system. When disabled,
the option is turned OFF and the system uses the Entry
3. At the touchscreen keypad, enter the first few letters Delay timers when a keyfob is used to arm the system.
of the desired vocabulary word.
1. At the Keyfob <###> screen, highlight Arm with No
4. Tap the matching vocabulary word above the Entry Delay.
touchscreen keypad to select it.

48 Copyright © 2019 Nortek Security & Control LLC


2. Under Arm with No Entry Delay, choose Enabled Next Steps
or Disabled.
You have finished programming a keyfob. You can now
Keyfob Programming—Arm with No Entry Delay choose one of these options:
» To program another keyfob, tap Next Keyfob and
repeat the programming steps for another keyfob.
The system keeps track of all your programming
changes and prompts you to permanently save all
your changes as a group when you exit the System
Configuration menu.
» To program the next keyfob, tap uu|. This
button becomes visible and available only when
programming the last setting for a keyfob.
» To erase all of the settings you just programmed for
the keyfob, tap Reset Keyfob.
3. Tap ▼. » To permanently save the settings you just
programmed, tap Return to System Configuration.
Step 11: Enable or Disable Fob Output
Then tap . At the Confirm Changes screen, tap
Finally, select whether the auxiliary (*) button on the keyfob Save.
can be used to trigger the GC3 Panel’s Open Collector #1
output. Program a Keypad
The GC3 Panel lets you program a maximum of eight (8)
1. At the Keyfob <###> screen, highlight Fob
keypads. To begin keypad programming, navigate to the
Output.
Installer Toolbox. See “Navigate to the Installer Toolbox.”
2. Under Fob Output, choose one of these options: Then tap System Configuration > Keypads.
» Disabled: This deactivates the option. System Configuration Menu
» Toggle Output: Choose this option for toggle
output. This lets users press the Auxiliary (*) button
on the fob to control the device that is connected
to the system’s Open Collector Output #1. For
example, to use the keyfob to open and close a
garage door, you would typically choose Toggle
Output.
» Momentary Output: Choose this option for
momentary output. This lets users press the
Auxiliary (*) button on the fob to control the device
that is connected to the system’s Open Collector
Output #1. For example, to use the keyfob to turn
system-controlled lights ON or OFF, you would
typically choose Momentary Output.
This reveals the Keypads screen shown in the step that
Keyfob <###> Screen—Fob Output follows.
Step 1: Select a Keypad
First, select the keypad to edit:
1. On the left side of the Keypads screen, swipe up to
move through the list of keypads.
2. Tap one of the available keypads to select it.
Note: A keypad is available for programming when
it appears in gray text. A keypad that has already
been programmed appears in black text.

Copyright © 2019 Nortek Security & Control LLC 49


3. Tap Edit Keypad. Keypad <###> Screen—Equipment Code
For example, tap Keypad 1 to select it.
Keypads Screen—Edit Keypad

Tip: You can alternatively use the touchscreen


keypad to enter the four-digit Equipment Code.
See “Equipment Codes.”
Step 2: Enable or Disable Keypad Used 4. Tap ▼.
Next, enable or disable the keypad. When enabled, the
Step 4A: Pair SP1 or SP2
keypad can be used with the system. When disabled, the
keypad cannot be used with the system. Pair the SP1 or SP2 keypad to the system. If SP1 or SP2
was selected in Equipment Code, this option will show as
1. At the Keypad <###> screen, highlight Keypad
Device ID.
Used.
NOTE: If programming a PAD1, the option will show
2. Under Keypad Used, choose Enabled or Disabled.
as Serial Number, follow Step 4B.
Keypad <###> Screen—Keypad Used
» Before Pairing SP1 or SP2 the system and the
keypad must both be connected to the same
broadband network or keypad must be connect to
the systems internal Access Point via WiFi.
» Before pairing a SP2, make note of the GC3s
broadband or Access Point IP address before
starting the process.
For more details, see the installation manual of the device.
1. Press Pair button.

3. Tap ▼.
Step 3: Select Equipment Code
For a complete list of the system’s four-digit equipment
codes, see “Equipment Code.”
1. At the Keypad <###> screen, highlight Equipment
Code.
2. Tap to expand the list.
3. Tap to select the desired equipment code from the
list. 2. Start pairing process on SP1 or SP2 (See SP1/2
installation manual for details).
3. System will show Device ID when paired.
4. Tap ▼.

50 Copyright © 2019 Nortek Security & Control LLC


Step 4B: Enter the PAD1 Serial Number (TX ID) 4. Verify that the TX ID on the touchscreen matches
the one on the product.
Next, enter the 7-digit TX ID (this is product’s serial
number) for the keypad. This is typically affixed to the 5. Tap Accept.
product and/or its packaging. To enter the number, choose Keypad <###> Screen—Accept Serial Number
one of these options:
» Touchscreen Keypad Entry: Use the touchscreen
keypad to manually enter the TX ID into the system.
OR
» Learning Mode Entry: Place the GC3 Panel into
Learning Mode to automatically enter the TX ID
into the system.
1. At the Keypad <###> screen, highlight Serial
Number.
2. Place the GC3 Panel into Learning Mode by
tapping Learn.
<###> Screen—Serial Number
Tip: Instead of placing the GC3 Panel into Learning
Mode, you can alternatively use the touchscreen’s
keypad to manually enter the 7-digit TX ID.
6. Tap ▼.
Step 5: Selecting the Smart Area Assignment
Select a Smart Area Assignment.
1. At the Keypad Zone<###> screen, highlight Smart
Areas Assignment.
2. Under Smart Areas Assignment, choose a Smart
Area (Partition) for the zone.
3. Tap ▼.
The panel listens for the 7-digit TX ID transmission from the Keypad <###> Screen—Choose Smart Area
keypad.
Keypad <###> Screen—Listening for TX ID

Note: If Smart Areas option is enabled (Q69),


keypads can be assigned to a single Smart Area.
PAD1 will arm/disarm the assigned Smart Area.
3. Touch and hold any button on the keypad. Consult
SP2 will arm/disarm the assigned Smart Area and
the Installation Instructions that came with the
display Smart Area status. SP1 will arm/disarm the
product for information on how to trigger it. When
assigned Smart Area and display that Smart Area
the panel receives the TX ID, the Sensor Received
status on the home screen and arming/disarming
message appears.
and status of all Smart Areas is available from the
Smart Areas button on the home screen.

Copyright © 2019 Nortek Security & Control LLC 51


Step 6: Choose the Equipment Age Keypad <###> Screen—Edit Voice Descriptor
Choose the equipment age.
1. At the Keypad <###> screen, highlight Equipment
Age.
2. Under Equipment Age, choose New or Existing.
Keypad <###> Screen—Equipment Age

3. On the touchscreen keypad, enter the first few


letters of the desired vocabulary word.
4. Tap the matching vocabulary word above the
touchscreen keypad to select it.
Touchscreen Keypad—Voice Descriptor Entry

3. Tap ▼.
Step 7: Select Emergency Keys
Next, enable or disable the emergency Panic and Fire keys
on the keypad.
1. At the Keypad <###> screen, highlight Emergency
Keys setting is selected.
2. Under Emergency Keys, choose Enabled or
Disabled.
Keypad <###> Screen—Emergency Keys

5. Repeat the steps above to enter the desired phrase


for the keypad. Add up to six words to create a voice
descriptor.
6. Tap Done.
Touchscreen Keypad—Voice Descriptor Entry Done

3. Tap ▼.
Step 8: Select a Voice Descriptor
1. At the Keypad <###> screen, highlight Voice
Descriptor.
2. On the touchscreen, tap Edit Voice Descriptor to
reveal the touchscreen keypad.

52 Copyright © 2019 Nortek Security & Control LLC


7. Review the voice descriptor. The following illustration is an example of the Wireless
Zones screen.
Keypad <###> Screen—Review Voice Descriptor
Example—Wireless Zones Screen

Next Steps
You have finished programming a keypad. You can now 2. At the Reset Zone message, verify that you are
choose one of these options: deleting the desired item. Then tap Reset.

» To program another keypad, tap Next Keypad Reset Zone Message


repeat the programming steps for another keypad.
The system keeps track of all your programming
changes and prompts you to permanently save all
your changes as a group when you exit the System
Configuration menu.
» To program the next keypad, tap . This
button becomes visible and available only when
programming the last setting for a keypad.
» To erase all of the settings you just programmed for
the keypad, tap Reset Keypad .
» To permanently save the settings you just
programmed, tap Return to System Configuration.
Then tap . At the Confirm Changes screen,
tap Save. This restores the factory default settings for the specified
zone, keyfob, or keypad.
Reset a Zone, Keyfob, or Keypad to the Factory
Default Settings
When you reset the GC3 Panel to its factory default
settings, the system erases all of the programmed settings
for any of the zones, keyfobs, or keypads controlled by the
system.
To reset zone, keyfob, or keypad to its factory default
setting:
1. At the Wireless Zones, Wired Zones, Keyfobs, or
Keypads screen, tap the trash can icon next to the
desired item.

Copyright © 2019 Nortek Security & Control LLC 53


Panel Programming two ways to restore the system’s factory default settings:
Hard Reset and Soft Reset.
This section details the Panel Programming questions.
A dagger (†) indicates a factory default setting. A double Choose one of these options:
dagger (‡) indicates a default setting for compliance with
ANSI/SIA CP-01-2010: Control Panel Standard - Features
» † Allow Reset of All Defaults: Lets installers restore
the factory-default values to the GC3 Panel.
for False Alarm Reduction.
» Allow Limited Reset of Defaults: Lets installers
Q1: Enter installer code (4 digits) restore some of the factory-default values, with the
Defines the unique four-digit code for installers to use when exception of “Q1: Enter installer code (4 digits)”
accessing the GC3 Panel’s Installer Toolbox. See “Navigate above, “Q2: Lock installer programming” above,
to the Installer Toolbox.” “Q3: Lock default programming” above, and “Q7:
Remote services provider.” This setting takes effect
Choose one of these options:
48 hours after the setting is changed, and the
» † 1561: This is the factory default setting. countdown timer starts when you exit the System
Configuration menu.
» Enter a unique four-digit code. If you change the
Installer Code, be sure to remember it so you can
access the system later. The Installer Code must
» Do Not Allow Reset of Defaults: Does not let
installers restore the factory default values to the
be unique from the Master User Code and all other GC3 Panel. This setting takes when you exit the
user codes. System Configuration menu.
Important: To minimize the risk of unwanted Q4: Exit delay, in seconds (45-120)
persons circumventing the system, 2GIG alarm Configures the number of seconds for the Exit Delay
dealers and professional installers are advised to countdown. Different times may be programmed for each
change the system’s default Installer Code to a Smart Areas. (Smart Areas feature must be enabled
unique one. This helps to prevent unwanted persons (Q69) for values for S2-S4 to affect the system) This is the
from gaining access to critical programming features amount of time occupants have to exit the building through
of the GC3 Security & Automation System. a door after arming the system. The doors programmed as
Q2: Lock installer programming Exit/Entry 1 and Exit/Entry 2 use this timer. When the user
This feature prevents system takeovers by locking the arms the system, the countdown starts.
installer programming features in the System Configuration The GC3 Panel beeps once every two (2) seconds during
menu after 48 hours. The 48-hour lockout timer starts when the countdown. For the last 10 seconds, the beeps speed
the installer exits System Configuration mode. To restore up to warn occupants that they have less than 10 seconds
access after the 48-hour period, installers must reset the to exit the premises.
lockout timer using the Cellular Radio Module.
Choose one of these options:
When this feature is enabled, the following programming
features are locked out after 48 hours: » 45-120 Seconds: Choose a value between 45 and
120 seconds.
“Q1: Enter installer code (4 digits)” above
“Q2: Lock installer programming” above
» † ‡ 60 Seconds: For compliance with ANSI/SIA CP-
01-2010, the default Exit Delay feature is set to 60
“Q3: Lock default programming” below, seconds.
“Q7: Remote services provider”. NOTE: Arming the system from a remote location
with a web-enabled device, such as a computer
Choose one of these options: or smart phone, does NOT initiate the Exit Delay
» † Disabled (Full Access): This turns the feature countdown.
OFF. Installer programming remains unlocked after
Q5: Entry delay 1, in seconds (30-240)
48-hours.
Configures the number of seconds for the Entry Delay 1
» No Access: This turns the feature ON. The timer. Different times may be programmed for each Smart
programming features are fully restricted after Areas. (Smart Areas feature must be enabled (Q69) for
48-hours. values for S2-S4 to affect the system) This specifies the
» Limited Access: This turns the feature ON. The amount of time occupants have to disarm the system after
entering the premises through a door. Typically, the primary
programming features are partially restricted after
48-hours. entrance programmed as an Exit/Entry 1 door uses this
time. When the user enters the premises, the countdown
Q3: Lock default programming timer starts.
Prevents system takeovers by limiting the user’s ability to
restore the GC3 Panel’s factory-default settings. There are The GC3 Panel beeps once every two (2) seconds during
the countdown.

54 Copyright © 2019 Nortek Security & Control LLC


Choose one of these options: » Stay On Line, Including Fire & CO Alarms: Turns the
feature ON and automatically enables the 2-Way
» 30-240 Seconds: Choose a value between 30 and
Voice feature after a burglary, fire, and/or carbon
240 seconds.
monoxide alarm.
» † ‡ 30 Seconds: For compliance with ANSI/SIA CP-
When the Control Panel connects with the operator, it will
01-2010, the default Entry Delay 1 feature is set to
30 seconds. beep once every six seconds. The beep alternates between
two tones and indicates the Control Panel is waiting for a
Q6: Entry delay 2, in seconds (30-240) session command. If the operator fails to issue a command
Configures the number of seconds for the Entry Delay 2 withing three (3) minutes), the call is terminated. Once the
timer. Different times may be programmed for each Smart operator presses a command option, the beeps will stop
Areas. (Smart Areas feature must be enabled (Q69) for and a three (3)-minute audio session will start.
values for S2-S4 to affect the system) This specifies the When two (2)-way voice communications have been
amount of time occupants have to disarm the system after established, the Central Station operator can use the
entering the premises through a door. Typically, secondary following telephone keys to control the communications.
entrances that require a slightly longer entry time are Each time the operator uses a command key, the session
programmed as an Exit/Entry 2 door. For example, a is extended for three (3) additional minutes. During the last
back, side, or garage entry door. When a user enters the minute of communications, the system beeps two (2) times
premises while the system is armed, the Entry Delay 2 every 15 seconds to indicate that time is running out.
countdown starts.
The GC3 Panel beeps once every two (2) seconds during
» Tap 1 to enable Talk mode one (1)-way
communication from the Central Station to the
the countdown. premises and allow the operator to talk.
Choose one of these options:
» Tap 2 to enable VOX mode two (2)-way
» 30-240 Seconds: Choose a value between 30 and communications from the Central Station to the
240 seconds. premises.
» †‡ 45 Seconds: For compliance with ANSI/SIA CP- » Tap 3 to enable Listen mode one (1)-way
01-2010, the default Entry Delay 2 feature is set to communication from the premises to the Central
45 seconds. Station.
Q7: Remote services provider » Tap 7 to extend the session five (5) minutes without
Configures the appropriate Remote Services Provider for changing the mode of operation.
the system. A Remote Services Provider is the third-party » Tap 9 to end the audio session and terminate the
security provider that powers the system’s interactive call.
services.
Q9: Disable siren after two-way audio
Choose one of these options: Configures the system to automatically turn the alarm siren
» None: Does not specify the provider. ON or OFF after the end of a 2-Way Voice session. For
this setting to take effect, “Q8: 2-way voice” above must be
» † Alarm.com: Choose this option if the Remote
enabled.
Services Provider is Alarm.com.
Choose one of these options:
Q8: 2-way voice
Configures the system to automatically turn the GC3 » Enabled: Choose this setting if you want the alarm
Panel’s 2-Way Voice feature ON or OFF after the type of siren to remain OFF after a 2-Way Voice session
alarm you specify. This gives the GC3 Panel’s Cellular ends.
Radio Module the ability to automatically dial the » † Disabled: Choose this setting if you want the
Central Station and connect with an operator after an alarm alarm siren to resume after a 2-Way Voice session
sounds. Once connected with the Central Station, people ends.
on the premises can communicate with the operator using NOTE: When set to disabled, the alarm siren will
the GC3 Panel’s built-in speaker and microphone. only resume after a 2-way voice session when the
Choose one of these options: corresponding alarm bell cutoff time has not expired.
See “Q40: Burglary bell cutoff time” and “Q41: Fire
» Disabled: Turns the feature OFF. bell cutoff time.”
» †Stay On Line: Turns the feature ON and
automatically enables the 2-Way Voice feature after
a burglary alarm.

Copyright © 2019 Nortek Security & Control LLC 55


Q10: Police emergency key Choose one of these options:
Configures the system to respond in two (2) ways when a » † Enabled: Turns the feature ON and does not
user manually activates a panic alarm on the GC3 Panel. require occupants to enter a user code to arm the
The system can either be set to emit a loud, patterned system.
warning siren or to set off a silent panic alarm with no siren.
You can also disable the Panic button so that it is not visible » Disabled: Turns the feature OFF and requires
occupants to enter an active, four-digit user code to
on the GC3 Panel.
arm the system.
Choose one of these options:
Q14: Auto stay
» Disabled: Turns the feature OFF and hides the Turns the system’s Auto Stay feature ON and OFF. This
Panic button from the Alarm screen. feature can be assiged individually for each Smart Area.
» † Audible: Turns the feature ON. This makes the (Smart Areas feature must be enabled (Q69) for settings
Panic button visible on the Alarm screen. The for S2-S4 to affect the system) When ON, the system
system sounds a loud, patterned warning siren after monitors the Exit Delay doors after the user arms the
the user activates a panic alarm. system in Away Mode at the GC3 Panel. If no one exits that
door before the Exit Delay countdown expires, the system
» Silent Panic: Turns the feature ON. This makes
automatically arms itself in Stay Mode. See “Q4: Exit delay,
the Panic button visible on the Alarm screen. The
system sounds a silent panic alarm with no warning in seconds (45-120).” This setting does not go into effect
siren after the user activates a panic alarm. when arming the system in Away Mode with a keyfob.
Choose one of these options:
Q11: Fire emergency key
Configures the system to show or hide the Fire button on » † ‡ Enabled: Turns the feature ON. The system
the Alarm screen of the GC3 Panel’s touchscreen. When monitors the Exit Delay door when the system is
set to Audible, the button is visible and the system emits armed and if no one exits the door before the Exit
a loud, patterned warning siren when a user manually Delay countdown expires, the system automatically
activates a fire emergency alarm on the GC3 Panel. arms the system in Stay Mode. For compliance with
ANSI/SIA CP-01-2010, this feature is enabled by
Choose one of these options: default.
» Disabled: Turns the feature OFF and hides the Fire
» Disabled: Turns the feature OFF. The system arms
button from the Alarm screen. itself in Away Mode at the end of the Exit Delay
» † Audible: Turns the feature ON. This makes the countdown.
Fire button visible on the Alarm screen. The system
Q15: Exit delay restart
sounds a loud, patterned warning siren after the
user activates a fire alarm. Configures the system to restart the Exit Delay countdown
if a user must re-enter the premises through an Exit Delay
Q12: Emergency key door during the initial Exit Delay countdown. This feature
Configures the system to show or hide the Emergency can be assiged individually for each Smart Area. (Smart
button on the Alarm screen of the GC3 Panel’s Areas feature must be enabled (Q69) for settings for S2-
touchscreen. When set to Audible, the button is visible and S4 to affect the system) This is useful when a user arms
the system emits a loud, patterned warning siren when a the system, exits the premises, and then needs to quickly
user sets off an emergency alarm on the GC3 Panel. enter/exit the premises before the countdown expires. As
long as the user exits the premises during the Exit Delay
Choose one of these options:
Restart countdown, there is no need to disarm and re-arm
» Disabled: Turns the feature OFF and hides the the system. When this feature is turned ON, the Exit Delay
Emergency button from the Alarm screen. timer will restart one (1) time.
» † Audible: Turns the feature ON. This makes the Choose one of these options:
Emergency button visible on the Alarm screen. The
system sounds a loud, patterned warning siren after » † ‡ Enabled: Turns the feature ON. If the user exits
and then re-enters the premises before the Exit
the user activates an emergency alarm.
Delay countdown expires, the Exit Delay countdown
Q13: Quick arming restarts before the system is armed. For compliance
Turns the system’s quick arming feature ON and OFF. This with ANSI/SIA CP-01-2010, this feature is enabled
feature can be assiged individually for each Smart Area. by default
(Smart Areas feature must be enabled (Q69) for settings for
S2-S4 to affect the system) When ON, any occupant can
» Disabled: Turns the feature OFF.

arm the system. When OFF, only persons who know an NOTE: When the Exit Delay Restart feature is
active, four-digit user code can arm the system. enabled on the system and the user arms the

56 Copyright © 2019 Nortek Security & Control LLC


system with the Silent Exit feature enabled, the Areas feature must be enabled (Q69) for settings for S2-
system will restart the exit countdown using the S4 to affect the system) When enabled, the GC3 Panel’s
Silent Exit timer, instead of the Exit Delay timer. speaker emits one (1) beep when arming and two (2)
NOTE: When the Exit Delay Restart feature is beeps when disarming the system with a keyfob. If an
enabled on the system and the user triggers the external alarm sounder is installed the system sounds one
Exit Delay Restart feature, the Quick Exit button is (1) chirp when arming and two (2) chirps when disarming
disabled. the system.
Choose one of these options:
Q16: Allow quick exit
Configures the system to allow users to quickly exit the » Enabled: Turns the feature ON. The system emits
premises while the system is armed in Stay Mode. When the unique sound.
this feature is turned ON and a user taps Arm Stay, a Quick » † Disabled: Turns the feature OFF. The system does
Exit button appears on the System Armed screen. When not emit the unique sound.
a user taps Quick Exit , the system starts the Exit Delay
countdown and the user must exit the premises before
Q20: Keyfob/remote arming mode on system not
the countdown expires. After the countdown expires, the ready
system automatically re-arms itself in the specified arming Defines how the system behaves when the system is
mode. armed remotely while sensors are open.
Choose one of these options: Choose one of these options:

» † Enabled: Turns the feature ON. This enables the » † Auto-Bypass with Zone Participation on Restore:
Quick Exit button on the System Armed screen. Automatically bypasses all open sensors when
the system is remotely armed and, while armed,
» Disabled: Turns the feature OFF.
automatically removes the bypass if the sensor is
NOTE: The Quick Exit button is not available on restored to its normal state.
the System Armed screen when the user invokes
the Exit Delay Restart feature. See “Q15: Exit delay » Auto-Bypass: Automatically bypasses all open
sensors when the system is remotely armed.
restart.”
Q17: Quick bypass » Arm Only When System Ready: Does not allow the
system to arm remotely when sensors are open.
Configures the system to allow users to bypass a sensor
without prompting the user to enter a user code. This Q21: Z-Wave feature
feature can be assiged individually for each Smart Area. Configures the system to show or hide the Smart Home
(Smart Areas feature must be enabled (Q69) for settings Controls button on Home screen of the touchscreen. When
for S2-S4 to affect the system) Typically, this feature is this feature is enabled, it provides users with access to the
disabled, so a user must enter a valid user code before smart devices on the network, as well as with the ability to
bypassing a sensor. edit scenes and rooms.
Choose one of these options: Choose one of these options:

» Enabled: Turns the feature ON. » Disabled and Hidden: Hides the Smart Home
Controls button on the Home screen.
» † Disabled: Turns the feature OFF.
Q18: Alert on disarm with keyfob after alarm » Disabled but Visible: Shows the Smart Home
Controls button on the Home screen. When a user
Configures the system to activate a unique sound when taps the button, the This feature is not currently
the system in the alarm state is disarmed by a keyfob. activated message displays.
The unique sound is four (4) beeps from the GC3 Panel’s
speaker and four (4) chirps from an external alarm sounder » Enabled with Local Scenes Hidden: Shows the
Smart Home Controls button, feature is enabled,
(if installed).
and Tile for Scenes is hidden.
Choose one of these options:
» † Enabled: Shows the Smart Home Controls button
» Enabled: Turns the feature ON. The system emits on the Home screen. Users can operate smart
the unique sound. devices from the touchscreen or remotely.
» † Disabled: Turns the feature OFF. Q22: Smart Home Controls require master code
Q19: Keyfob arm/disarm confirmation Configures the system to prompt the user for an active,
Configures the system to activate a unique sound when four-digit user code when attempting to access the Smart
the system is armed/disarmed with a keyfob. This feature Home Controls menu (if enabled). See “Q21: Z-Wave
can be assiged individually for each Smart Area. (Smart feature “ above.

Copyright © 2019 Nortek Security & Control LLC 57


Choose one of these options: about the violated sensor to the Central Station. If both
sensors in the cross zones are violated within the amount
» Enabled: When a user taps the Smart Home
of time specified in “Q27: Cross sensor timeout, in seconds
Controls button, the Enter Your Code to Access
(10-120),” the system activates an alarm and also transmits
Smart Home
an alarm report to the Central Station.
» Controls screen appears.
NOTE: Carbon Monoxide Detectors and Smoke/
» †Enabled: Opens the Smart Home Controls menu, Heat Alarms cannot be used in cross sensor zones.
without prompting the user for a code.
Choose one of these options:
Q23: Master user can access Z-Wave setup
» Enabled: Turns the feature ON. The system
Configures the system to allow persons who know the transmits a trouble report to the Central Station
system’s Master User Code to gain access to the System when one sensor in a cross sensor zone is violated
Settings > Smart Home Settings menu. and sets off an alarm when both sensors are
Choose one of these options: violated.

» Enabled: This makes the Smart Home Settings » † Disabled: Turns the feature OFF.
button available in the System Settings menu after Q27: Cross sensor timeout, in seconds (10- 120)
entering the Master User Code. Defines the maximum number of seconds it takes the
» † Disabled: This grays out the Smart Home Settings system to activate an alarm when both sensors in a
button and makes it unavailable in the System cross sensor zone are violated. The value you define
Settings menu. here specifies the maximum amount of time that can
pass between the violation of sensors programmed for
Q24: Temperature display units
Wireless Zone 99 and Wireless Zone 100. If both sensors
Specifies the temperature scale used by the system to are violated within the amount of time specified here, the
display weather forecasts on the touchscreen. system activates an alarm. If only one of the sensors is
NOTE: Weather forecasts are only available on the violated during the timeout interval, the system transmits a
GC3 Panel when enabled by the service provider. trouble report to the Central Station and does not activate
an alarm.
Choose one of these options:
NOTE: For the timeout to affect the system, the
† Fahrenheit: Displays information using the Fahrenheit
Cross Sensor Zones feature must also be enabled
temperature scale.
on the system. See “Q26: Cross sensor zones 99-
Celsius: Displays information using the Celsius temperature 100.”
scale.
You have these options:
Q25: Swinger shutdown count (1-6)
Specifies the swinger shutdown count for burglary
» † 10 Seconds: Defines the cross sensor time
interval as 10 seconds.
protection zones. This defines the maximum number of
times a zone’s sensor can activate (i.e., “trip”) an alarm » 1- 120 Seconds: To extend the timeout interval,
during a single arming session. For example, if the count the installer programs a value between 1 to 120
is set to two (2) trips, a window contact sensor would be seconds.
permitted to trip the alarm a maximum of two (2) times Q28: Siren supervision time
during a single arming session. Configures the system to supervise the wire between an
Choose one of these options: external alarm sounder (if installed) and the GC3 Panel. In
the event that the supervised wire is cut, the system waits
» 1-6 Trips: Use the touchscreen’s numeric keypad to
the number of seconds specified here and then displays
specify a value between one (1) and six (6) trips.
a trouble alert on the GC3 Panel’s touchscreen. It also
» † ‡ 2 Trips: For compliance with ANSI/SIA CP-01- transmits a trouble report to the Central Station. “Connect
2010, this is the default setting. an External Alarm Sounder.”
Q26: Cross sensor zones 99-100 Choose one of these options:
Defines the alarm verification requirement for a cross
sensor zone. A cross sensor zone is comprised of two
» † Disabled: Turns the feature OFF.

wireless sensors and both sensors must be violated before » 15 Seconds: Turns the feature ON. 15 seconds
the system activates the alarm. This means that before a after a wire cut is detected, the system displays a
cross sensor zone can activate an alarm, the sensors for trouble alert on the touchscreen and also transmits
both Wireless Zone 99 and Wireless Zone 100 must be a trouble report to the Central Station.
violated.
If only one of the two sensors in the cross sensor zone is
violated, the system automatically transmits a trouble report
58 Copyright © 2019 Nortek Security & Control LLC
» 30 Seconds: Turns the feature ON. 30 seconds network failure.
after a wire cut is detected, the system displays a NOTE: Regardless of the setting selected here, a
trouble alert on the touchscreen and also transmits radio network failure will always be logged in the
a trouble report to the Central Station. System History.
» 45 Seconds: Turns the feature ON. 45 seconds Once the network connection is restored, the system
after a wire cut is detected, the system displays a automatically clears the visual indicator. A record of the
trouble alert on the touchscreen and also transmits trouble alert condition is stored in the System History.
a trouble report to the Central Station.
Q32: Radio network failure reports
Q29: CS lack of usage notification time, in days
Configures the system to transmit a trouble report to the
(0-255)
Central Station when the system detects a cellular radio
Configures the system to monitor itself for lack of usage. If network failure.
the system is not armed for the number of days you specify
here, an inactivity report is sent to the Central Station. Choose one of these options:

Choose one of these options: » † Enabled: Turns the reporting feature ON. The GC3
Panel will transmit a trouble report to the Central
» 0 Days: Turns this feature OFF. Station after a cellular radio network failure.
» 1-255 Days: Turns this feature ON and transmits
» Disabled: Turns the reporting feature OFF. The GC3
an inactivity report to the Central Station after the Panel will not transmit a trouble report to the Central
specified number of days. Station after a cellular radio network failure.
» † 7 Days: Turns this feature ON and transmits an Q33: Broadband network failure time in minutes
inactivity report to the Central Station after seven (7)
Configures the system to display a trouble alert on the
days of inactivity.
touchscreen when the system loses its broadband network
Q30: Radio modem network failure time, in min- connection(WiFi or Ethernet). The number of minutes you
utes (0-255) specify here defines the amount of down time that must
Configures the system to display a trouble alert on the pass before the system issues a trouble alert report. Once
touchscreen when the system loses its cellular radio the broadband connection is restored for five (5) minutes,
network connection. The number of minutes you specify the trouble condition automatically clears itself.
here defines the amount of down time that must pass Choose one of these options:
before the system issues a trouble alert report. Once
network service is restored for five (5) minutes, the trouble » 0 minutes: Turns the feature OFF. The system does
not issue a trouble alert
alert condition automatically clears itself.
Choose one of these options: » 1-255 minutes: Turns the feature ON. Use the
touchscreen’s numeric keypad to enter the number
» 0 Minutes: Turns the feature OFF. The system does of minutes between 1 and 255
not issue a trouble alert
» † 30 Minutes: Turns the feature ON and issues a
» 1-255 Minutes: Turns the feature ON. Use the trouble alert on the GC3 Panel after 30 minutes of
touchscreen’s numeric keypad to enter the number down time.
of minutes between 1 and 255.
Q34: Broadband network failure causes trouble
» † 30 Minutes: Turns the feature ON and issues a
Configures the system to display a trouble alert on the
trouble alert on the GC3 Panel after 30 minutes of
touchscreen when it logs a trouble alert condition with the
down time.
broadband network connection(WiFi or Ethernet). The GC3
Q31: Radio network failure causes trouble Panel will display an alert message on the touchscreen
Configures the system to display a trouble alert on the after the number of minutes specifed in “Q33: Broadband
touchscreen when it logs a trouble alert condition with the network failure time, in minutes (0-255)” above expires.
cellular network connection. The GC3 Panel will display Choose one of these options:
an alert message on the touchscreen after the number of
minutes specified in “Q30: Radio modem network failure » † Enabled: Turns the featur ON. The GC3
Panel displays a visual trouble indicator after the
time, in minutes (0-255)” above expires.
broadband network failure.
Choose one of these options:
» Disabled: Turns the feature OFF. The GC3 Panel
» † Enabled: Turns the feature ON. The GC3 Panel will not display a visual indicator after a broadband
display a visual trouble indicator after a cellular radio network failure. Once the network connection is
network failure. restored, the system automatically clears the visual
» Disabled: Turns the feature OFF. The GC3 Panel indicator. A record of the trouble alert condition is
will not display a visual indicator after a cellular radio stored in the System History.

Copyright © 2019 Nortek Security & Control LLC 59


Q35: Broadband network failure reports » Disabled: Turns the feature OFF. The system will not
Configures the system to tranmit a trouble report to the display an alert message when a cancellation report
Central Station when the system detects a broadband is sent to the Central Station.
network connection(WiFi or Ethernet). Q39: Alarm abort window transmission delay
Choose one of these options: Configures the amount of time the system will wait to
initiate the digital transmission when an alarm condition is
» † Enabled: Turns the reporting feature ON. The
triggered. This setting specifies the number of seconds the
GC3 Panel will transmit a trouble report to the
Central Station after a broadband network failure. user has to manually abort the alarm, in the event of a false
alarm.
» Disabled: Turns the reporting feature OFF. The
NOTE: The transmission delay can be increased
GC3 Panel will not transmit a trouble report to the
Central Station after a broadband network failure. to 45 seconds without affecting ANSI/SIA CP-01
compliance only if the combination of Q39 and “Q5:
Q36: Periodic test, in days (0-255) Entry delay 1, in seconds (30-240)” in “Q6: Entry
Configures the system to automatically transmit periodic delay 2, in seconds (30- 240)” does not exceed one
test reports about the GC3 Panel’s connections to the (1) minute.
Central Station at the recurring interval you specify here.
Choose one of these options:
Choose one of these options:
» 15 seconds: The system waits 15 seconds to initiate
» 0 Days: Turns the feature OFF. The system does not the dialer.
transmit periodic test reports to the Central Station.
» † ‡ 30 seconds: For compliance with ANSI/SIA CP-
» 1-255 Days: Turns the feature ON. The system 01-2010, the default minimum setting is 30 seconds.
transmits periodic test reports to the Central Station This setting can be increased to 45 seconds without
at recurring intervals using the number of days affecting compliance only if the combination of this
specified here. setting.
» † 30 Days: Turns the feature ON. The system » 45 seconds: The system waits 45 seconds to initiate
transmits periodic test reports to the Central Station the dialer.
once every 30 days.
Q40: Burglary bell cutoff time
Q37: Alarm cancel time, in minutes (5-255) Defines the amount of time the system sounds the burglary
Configures the system to transmit a cancellation report to alarm after the alarm is activated. After the time set here
the Central Station whenever an alarm is canceled by a expires, the alarm siren shuts OFF.
user within the amount of time specified here. To learn how
NOTE: This setting only affects the GC3 Panel
to change the setting for the alarm information that displays
alarm. It does not affect any auxiliary alarms that
on the touchscreen, see “Q38: Alarm cancel display” below.
may be installed. Typically, auxiliary alarms are set
» † ‡ 5 Minutes: For compliance with ANSI/SIA CP- to sound for an unlimited amount of time.
01-2010, the minimum required setting is 5 minutes.
Choose one of these options:
This can be extended to a greater number of
minutes without affecting compliance. » † 4 Minutes: The alarm siren shuts OFF after 4
minutes.
» 6-254 Minutes: Enter a value between 6 and 254
minutes. » 8 Minutes: The alarm siren shuts OFF after 8
minutes.
» 255: To transmit a cancellation report anytime the
system is disarmed after an alarm, enter 255. » 12 Minutes: The alarm siren shuts OFF after 12
minutes.
Q38: Alarm cancel display
Configures the system to display an alert message letting » 16 Minutes: The alarm siren shuts OFF after 16
minutes.
the user know that an alarm cancellation report was sent to
the Central Station. The message is displayed if the alarm » Unlimited Time: The alarm siren must be shut OFF
is canceled within the number of minutes specified in “Q37: manually.
Alarm cancel time, in minutes (5-255).” Q41: Fire bell cutoff time
Choose one of these options: Specifies the amount of time a Carbon Monoxide Detector
» † ‡ Enabled: Turns the feature ON. This displays or Smoke/Heat/Freeze Alarm should sound after the alarm
an alert message notifying the user that an alarm is activated. After the time set here expires, the alarm siren
cancellation report was sent to the Central Station. shuts OFF.
For compliance with ANSI/SIA CP- 01-2010, the NOTE: This setting only affects the GC3 Panel
default setting for this feature is enabled. alarm. It does not affect any auxiliary alarms that

60 Copyright © 2019 Nortek Security & Control LLC


may be installed. Typically, auxiliary alarms are set NOTE: If you enabled a keyfob auxiliary button to trigger
to sound for an unlimited amount of time. the GC3 Control Panel’s Open Collector #1, make sure this
Choose one of these options: question is set to 00 Disabled, “Program a Keyfob.”
Choose one of these options:
» † 4 Minutes: The alarm siren shuts OFF after 4
minutes.
» 8 Minutes: The alarm siren shuts OFF after 8
minutes.
» 12 Minutes: The alarm siren shuts OFF after 12
minutes.
» 16 Minutes: The alarm siren shuts OFF after 16
minutes.
» Unlimited Time: The alarm siren must be shut OFF
manually.
Q42: Trouble doesn’t sound at night
Prevents audible trouble alerts from waking users during
nighttime hours. When this feature is turned ON, audible
trouble alerts are suppressed between the preconfigured
hours of 10:00 PM - 9:00 AM. This setting does not
suppress any other trouble alert features. The system
will continue to display trouble alert messages on the
touchscreen. It will also continue to transmit trouble reports
to the Central Station, as well as to log trouble alerts in the
system’s Alarm History.
If the reported trouble condition clears on its own or a
user acknowledges the condition(s) on the Control Panel
before 9:00 AM, no trouble tones will sound after 9:00 AM. Q45: Open collector #2 output
However, the trouble condition is recorded in the system’s Defines the output mode for the external device connected
Alarm History. to the OCL2 position of the GC3 Panel’s terminal block.
Choose one of these options: See “Control Panel Wiring Diagram.”
» † Enabled: Turns the feature ON. NOTE: The factory default setting for Open Collector
Output #2 is 00-Disabled.
» ‡ Disabled: Turns the feature OFF. For compliance
Choose on of these options:
with UL 985: Household Fire Warning System Units,
this setting must be disabled.
Q43: Z-Wave siren mode
Configures the system to sound any Z-Wave sirens that
have been added to the network.
Choose one of the options:
» † Sound for Burglary and Fire/CO: Configures the
system to sound any connected Z-Wave sirens
during a burglary, fire, or CO alarm.
» Sound for Burglary Only: Configures the system to
sound any connected Z-Wave sirens during burglary
alarms only.
Q44: Open collector #1 output
Defines output mode for the external device connected to
the OCL1 position of the GC3 Panel’s terminal block. See
“Control Panel Wiring Diagram.”
NOTE: For compliance with ANSI/SIA CP-01-2010, you
must set Open Collector Output #1 to 11 - Follows Internal
Sounder Alarm.

Copyright © 2019 Nortek Security & Control LLC 61


Q46: Time to detect AC loss, in minutes Choose one of these options:
Configures the system to display a trouble alert in response
to AC power loss after a specified amount of time has
» † Enabled: The system transmits a report to the
Central Station.
passed. By default, the system is configured to both
display and sound a trouble alert when the GC3 Panel » Disabled: The system does not transmit a report to
the Central Station.
is without AC power for 10 minutes. When AC power is
restored to the GC3 Panel, the trouble alert condition clears Q50: Trouble restore reports to CS
automatically after one (1) minute. Configures the system to transmit reports to the Central
Choose one of these options Station when a sensor’s trouble condition clears.

» 0 Minutes: Turns the feature OFF. Choose one of these options:

» † 10 Minutes: The system displays a trouble alert on » † Enabled: The system transmits a report to the
the touchscreen and sounds a trouble siren when Central Station.
the GC3 Panel is without AC power for 10 minutes. » Disabled: The system does not transmit a report to
» 1-30 Minutes: Enter a value between one (1) and 30 the Central Station.
minutes Q51: Manual bypass reports to CS
NOTE: The Time to Detect AC Loss feature also Configures the system to transmit reports to the Central
transmits a trouble report to the Central Station. The Station whenever a sensor is manually bypassed by a user.
time at which the trouble report is sent depends on
what the installer configured for “Q47: Random AC » Enabled: The system transmits a report to the
Central Station.
loss report time” below
Q47: Random AC loss report time
» † Disabled: The system does not transmit a report to
the Central Station.
Configures the GC3 Panel to transmit the Central Station
a trouble report about AC power loss. When enabled, the Q52: Bypass restore reports to CS
system transmits the report at a random time that falls Configures the system to transmit reports to the Central
within 45 minutes of the time at which the Time to Detect Station when a bypassed sensor (forced or manually
AC Loss, in Minutes feature was first triggered. See “Q46: bypassed) is restored.
Time to detect AC loss, in minutes” on the previous page. Choose one of these options:
When enabled, this feature minimizes network congestion
for the Central Station, should a regional area experiencing » Enabled: The system transmits a report to the
Central Station.
a widespread power outage affect a large number of GC3
Panel users. » † Disabled: The system does not transmit a report to
the Central Station.
Choose one of these options:
Q53: AC loss reports to CS
» † Enabled: Turns the feature ON.
Configures the system to transmit reports to the Central
» Disabled: Turns the feature OFF.
Station if the GC3 Panel loses AC power. When enabled,
Q48: Programming mode entry reports to CS this setting waits the number of minutes specified in “Q46:
Configures the system to transmit programming reports Time to detect AC loss, in minutes” on the previous page.
to the Central Station. When enabled, this setting If “Q47: Random AC loss report time” above is enabled,
automatically transmits a report to the Central Station when the report will be sent at a random time of up to 45 minutes
programming mode is started and terminated. after the power loss event.
Choose one of these options: » † Enabled: The system transmits a report to the
Central Station.
» Enabled: The system transmits a report to the
Central Station. » Disabled: The system does not transmit a report to
the Central Station.
» † Disabled: The system does not transmit a report to
When the system loses AC power, a “Power Lost” message
the Central Station.
appears on the touchscreen and the system icon state
Q49: Trouble reports to CS changes to show that the GC3 panel is not operating on AC
Configures the system to transmit trouble reports to the power.
Central Station when the system detects that any sensor
encounters a trouble condition.
NOTE: This setting does not affect trouble reports
caused by Control Panel conditions. It only affects
trouble reports caused by sensors.

62 Copyright © 2019 Nortek Security & Control LLC


Q54: AC restore reports to CS Q59: System disarmed reports to CS
Configures the system to transmit a report to the Central Configures the system to transmit a report to the Central
Station when AC power is restored to the GC3 Panel. Station when the system is disarmed by a user. The report
When enabled, AC power must be restored for one (1) includes the keyfob or user code that disarmed the system.
minute before the trouble condition clears from the system. Choose one of these options:
You have these options:
» Enabled: The system transmits a report to the
» † Enabled: The system transmits a report to the Central Station.
Central Station. If “Q47: Random AC loss report
time” above is enabled, the report will be sent at
» † Disabled: The system does not transmit a report to
the Central Station.
a random time up to 45 minutes after the trouble
conditions clears. Q60: System armed reports to CS
Configures the system to transmit a report to the Central
» Disabled: The system does not transmit a report to
Station when the system is disarmed by a user. The report
the Central Station.
includes the keyfob or user code that disarmed the system.
Q55: System low battery reports to CS
Choose one of these options:
Configures the system to transmit low battery reports about
the GC3 Panel to the Central Station. » Enabled: The system transmits a report to the
Central Station.
Choose one of these options:
» † Enabled: The system transmits a report to the
» † Disabled: The system does not transmit a report to
the Central Station.
Central Station.
Q61: Alarm restore reports to CS
» Disabled: The system does not transmit a report to
Configures the system to transmit reports to the Central
the Central Station.
Station after an alarm, either when the Bell Cutoff Time
Q56: System low battery restore reports to CS expires or when the system is disarmed.
Configures the system to transmit a report to the Central You have these options:
Station after a low battery condition on the GC3 Panel is
restored. » Enabled: The system transmits a report to the
Central Station. Depending on the number of trips
Choose one of these options: set for a cross sensor zone, the feature works as
» † Enabled: The system transmits a report to the follows:
Central Station.
» If enabled and “Q25: “ on page 1 is set to two
» Disabled: The system does not transmit a report to (2) trips, the system transmits a report when the
the Central Station. triggering sensor is closed (i.e., in its normal
state) at the Bell Cutoff Time or if the sensor is
Q57: RF low battery reports to CS
closed after the Bell Cutoff Time.
Configures the system to transmit low battery reports
about the system’s sensors and peripherals to the Central » If enabled and “Q25: “ on page 1 is set to one
Station. (1) trip, the system transmits a report only if
the sensor is closed at the time the system is
Choose one of these options: disarmed. Reports are not sent if a sensor is in
» † Enabled: The system transmits a report to the swinger shutdown until the time of disarm and
Central Station. the sensor is closed.
» Disabled: The system does not transmit a report to » † Disabled: The system does not transmit a report to
the Central Station. the Central Station.
Q58: Sensor low battery restore reports to CS
Configures the system to transmit a report to the Central
Station after a low battery condition for a sensor is restored.
Choose one of these options:
» † Enabled: The system transmits a report to the
Central Station.
» Disabled: The system does not transmit a report to
the Central Station.

Copyright © 2019 Nortek Security & Control LLC 63


Q62: Smart test reports You have these options:
Configures the system to transmit smart test reports to
the Central Station. A smart test report is designed to
» Enabled: The system transmits a report to the
Central Station.
reduce incoming network traffic for the Central Station.
When enabled in combination with “Q36: Periodic test, in » † Disabled: The system does not transmit a report to
the Central Station.
days (0-255),” all non-test reports occurring during normal
operations will restart the periodic test report timer (for NOTE: Forced bypassed sensors are always
example, alarm, restore, trouble, etc.). Periodic test reports recorded in the event log, regardless of the setting
are only sent when the GC3 Panel has not reported in any of this programming question.
way to the Central Station. Q67: Event log
Choose one of these options: Configures the system to define the types of system events
» Enabled: The system transmits a report to the that are recorded in the system’s History.
Central Station. You have these options:
» † Disabled: The system does not transmit a report to » Disabled : Does not record events.
the Central Station.
» All Events Except Open/Close/Bypass: Records
Q63: RF jam causes trouble all events, except sensor opening, closing, and
Configures the system to activate a trouble condition bypassing.
when the GC3 Panel’s wireless receiver detects that one » All Events Except Open/Close: Records all events,
of the system’s RF transmitters is causing an RF jam. For except sensor opening and closing.
this setting to go into affect, you must also enable “Q49:
Trouble reports to CS” on the previous page. » † All Events: Records all events.

Choose one of these options: Q68: Allow backlight always on (demo mode)
Configures the system to always leave the touchscreen’s
» Enabled: The system detects RF jamming.
backlight on. This is useful when users want to demonstrate
» † Disabled: The system does not detect RF panel features, without the system backlight timing out.
jamming.
Important: Leaving the backlight ON for extended
Q64: System tamper causes trouble periods of time may result in image retention. To
Configures the system to activate a trouble condition if one avoid this, it is recommended that you only enable
of the GC3 Panel’s tamper switches (wall tamper switch or this feature when the panel is intended for use as a
cell radio tamper switch) is triggered while the system is demonstration system.
disarmed. The system will also activate an alarm condition Choose one of these options:
if a tamper switch is triggered while the system is armed.
You have these options:
» Enabled: The backlight for the touchscreen is
always ON.
» † Enabled: The system activates a trouble condition. » † Disabled: The backlight for the touchscreen dims
» Disabled: The system does not activate a trouble automatically after 60 seconds of inactivity.
condition. Q69: Smart Areas
Q65: Auto unbypass for manual bypass Configures “Smart Areas” (partitioning) feature allowing
Manually bypassed sensors can have their bypass the sytem to be divided into four separate areas. Once
automatically removed at disarming or have their bypasses enabled, zones, keyfobs, keypads, and users can be
remain in place. assigned to Smart Areas allowing individual control of each
area.
You have these options:
Choose one of these options:
» † Enabled: Turns the feature ON. The system
automatically removes bypasses from manually » Enabled: Smart Areas button will be displayed on
bypassed sensors when the system is disarmed. GC3 Panel and all SP1 keypads. Zones, Keyfobs,
Keypads can be assigned to a single Smart Area.
» Disabled: Turns the feature OFF. Manually bypassed
Users can be assigned and control assigned Smart
sensors will remain bypassed when the system is
Areas. Smart Areas Settings will allow naming of all
disarmed.
four areas.
Q66: Force bypass reports
Configures the system to transmit a report to the Central
» † Disabled: Smart Areas button will not be
displayed on the home screen of the GC3 and
Station when a user force-bypasses a sensor while the SP1s. Smart Areas Settings will only display the
system is armed. main system.

64 Copyright © 2019 Nortek Security & Control LLC


NOTE: Programming of Zones, Keyfobs, and 3. At the Restore Defaults screen select the areas
Keypads is not restricted and all devices can be that you would like to restore and tap Restore to
programmed and assigned to any of the four Smart Defaults.
Areas but will be inactive if assigned to Smart Area
Restore Defaults Screen
2-4 until this feature is enabled.
Q70: Main Panel Sounder Follows
Configures the system to allow alarms in all Smart Areas to
sound the Main panel.
Choose one of these options:
» † All Smart Areas: Alarms from any Smart Area will
alert and sound at the GC3 Panel.
» Main Panel Smart Area Only: Only alarms in Smart
Area 1 will alert at the GC3 Panel, alarms in Smart
Areas 2-4 will only alert on keypads assigned to
those areas.
Note: With both options alarms for all Smart Areas
are visable by entering the Smart Areas Screen via This restores the factory defaults setting for the areas
the Home Screen button. selected and then the system restarts.
Q71: Security pin code length Hard Reset
A hard reset restores all programing settings back to the
Configures the systems pin code length. factory defaults.
Choose one of these options: NOTE: Before performing a hard reset, Q2: Lock
Installer Programming must be set to No access or
» † 4 Digits: Installer, Master, and user codes will be
Limited access, and Q3: Lock Default Programming
4 digits long.
must be set to Allow reset of all defaults. See “Q2:
» 6 Digits: Installer, Master, and user codes will by 6 Lock installer programming,” and “Q3: Lock default
digits long. programming.”
Restore the Factory Default Settings To perform a hard reset:
You can restore the Control Panel settings back to their 1. Remove the Control Panel cover and completely
factory defaults. There are two (2) reset options: soft and disconnect all power to the Control Panel.
hard.
2. On the inside back of the Control Panel, plug in the
NOTE: If changing from 4 to 6-digit pin codes, all backup battery.
existing codes will be appended with “11”. The
default 6-digit Installer pin code is 156111 and 3. Connect DC power to the Control Panel..
Master 111111. 4. Wait until the Home and Emergency buttons begin
NOTE: When changing from 6 to 4-digit pin codes flashing.
all pin codes will be truncated, removing the last 5. Simultaneously press and hold down the Home and
2 digits. If this action causes conflicts, the system Emergency buttons. The Home and Emergency
will prompt to resolve the conflicts. Conflicts can be buttons will flash at a faster rate to indicate that the
resolved by defaulting the user codes or changing key press was registered.
the existing pin codes so that no first four digits of
Release the buttons only after both the Home and
the pin codes are the same.
Emergency are lit and the Control Panel screen appears.
Soft Reset NOTE: Restoring “Users” will also change Q71 to
A soft reset lets you select which settings to restore back to default setting of 4 digits. Installer pin code and
the factory defaults. Master pin code will return to the 4-digit defaults.
To perform a soft reset:
1. Navigate to the Installer Toolbox screen.
2. Tap Restore Defaults.

Copyright © 2019 Nortek Security & Control LLC 65


System Configuration Reference (04) Interior This sensor type is for interior sensors,
When programming wireless and wired zones, as well as Follower such as motion detectors, interior doors,
keyfobs and keypads, installers are required to choose and other sensors that detect human
options for a variety of settings. This topic describes each presence inside the protected premises.
setting and its available options. This type of sensor is called a “follower”
due to its action when the system is
Sensor Programming Reference armed. in the Away mode. After the exit
Required for all wired and wireless zones. delay expires and the system is armed,
if an interior follower sensor is triggered,
Sensor Types an instant alarm will occur. If an exit/entry
delay sensor is triggered first, the interior
Sensor Type Description follower sensor will also be delayed.
Interior follower sensors are always
bypassed and not active when the system
(00) Unused This is the setting for unused sensor
is armed in Stay mode. This allows
numbers that do not have a sensor
the premises to be occupied while still
programmed into them. No system action
protecting the perimeter.
occurs at any time from this sensor type.

(01) Exit/Entry 1 This sensor type is reserved for doors


(05) Day Zone This sensor type is the same as a
that are used for exit and entry of the
perimeter zone, except that when the
protected premises. When the system
system is disarmed, a violation displays
is armed in the Stay or Away mode, the
a trouble alert on the Console’s display.
exit delay timer starts. There is an exit
This type of sensor is commonly used
delay regardless of whether the system is
to protect sensitive areas that require
armed in Stay or Away mode. When the
notification and possibly a Central Station
exit delay timer expires, the system is fully
trouble report, but not an alarm when the
armed.
system is disarmed.
With the system fully armed, when this
type of sensor is triggered, the Entry (06) 24-Hour This sensor type is active independent of
Delay 1 timer starts. The system must be Silent Alarm the system arming status. The code for
disarmed before the Entry Delay 1 timer silent panic is sent to the Central Station,
expires, or an alarm will occur. but for safety, there are no visual or
If the entry delay timer is turned OFF audible indications locally that this sensor
during arming, the exit/entry delay sensors type has been triggered.
will act as non-delayed instant sensors at
the end of the exit delay. (07) 24-Hour This sensor type is continuously armed
Audible Alarm 24-hours-a-day. A sensor programmed
to this type will trigger a local alarm and
the bell output regardless of the mode the
(02) Exit/Entry 2 This sensor type operates the same as
system is in. This sensor type is typically
the Exit/Entry 1 sensor type except that
used for an audible panic alarm.
it starts the Entry Delay 2 timer. This
provides a method of having a longer
entry delay on certain openings, such as a (08) 24-Hour This sensor type is continuously armed
garage door, to provide the end user more Auxiliary Alarm 24-hour-a-day. A sensor programmed to
time to disarm the system. this type will trigger an alarm regardless of
the mode the system is in. The bell output
will not activate, but the local sounder will
(03) Perimeter This sensor type is for perimeter doors
continue until it is acknowledged at the
and windows that will not be used to enter
Control Panel. This sensor type is typically
or exit the protected premises while the
used for a monitoring device, such as
system is armed. An instant alarm will
a flood or temperature sensor. There is
occur when this type of sensor is triggered
no time out for the internal sounds; it will
with the system armed in either the Stay
continue until a user code is entered.
or Away mode.

66 Copyright © 2019 Nortek Security & Control LLC


(09) 4-Hour Fire † This sensor type is continuously armed
24-hours-a-day. A sensor programmed
to this type will trigger the local alarm fire
sounder and the bell output regardless
of the mode the system is in. This sensor
type is typically used for wireless smoke
detectors. This sensor type is always
active and cannot be bypassed.

(10) Interior with This sensor type operates as a delayed


Delay sensor when the system is armed in the
Away mode, and when triggered, will start
the Entry Delay 1 timer. If the system
is armed in Away mode with no Entry
Delay (armed instant), this sensor type will
trigger an instant alarm.
If the system is armed in Stay mode (or
Stay mode with no Entry Delay), this
sensor type will be bypassed.

(14) 24-Hour This sensor type is continuously armed


Carbon Monoxide 24-hours-a-day. A sensor programmed to
† this type will trigger the local alarm pulse
sounder and the bell output regardless
of the mode the system is in. This sensor
type is typically used for wireless carbon
monoxide detectors. This sensor type is
always active and cannot be bypassed.

(16) 24-Hour Fire This sensor type is continuously armed


Verification † 24-hours-a-day. A sensor programmed to
this type can trigger the local alarm fire
sounder and the bell output regardless
of the mode the system is in. This sensor
type is typically used for wireless smoke
detectors. This sensor type is always
active and cannot be bypassed.
For verification, this sensor type must
be violated twice in two (2) minutes, or
remain violated for 30 seconds. If any
other fire sensor (verified sensor type or
not) violates within two (2) minutes, both
sensors will cause a fire alarm.

(23) No Response This sensor type is a special zone that can


Type be monitored for activity or inactivity by the
Central Station. It does not affect security
system status.

(24) Silent This sensor type is for silent triggering


Burglary the burglary alarm with perimeter doors
and windows that will not be used to enter
or exit the protected premises while the
system is armed. The Control Panel’s
sounder and the bell output will not
activate.
An instant silent alarm will occur when this
type of sensor is triggered with the system
armed in either the Stay or Away mode.

† Indicates sensor types that are not allowed for hardwired loops.

Copyright © 2019 Nortek Security & Control LLC 67


Sensor Equipment Type 0860-CO1-345 CO Detector (USA)
For wireless zones that have been specified as being on
0859-CO1-345C CO Detector (Canada)
one of these equipment types (for example, 04-Interior
Follower, 06-24-Hour Silent Alarm, 07- 24-Hour Audible 1026-2GIG CO Detector
Alarm, 08 24-Hour Auxiliary Alarm, 10- Interior with Delay,
1069-2GIG FireFighter SMKT/CO Listener
23-No Response Type), installers must also select one of
the Sensor Equipment Types listed below. 0873-2GIG Takeover Module
Sensor Equipment Type 0637-Honeywell D/W “5816”
Sensor Type Sensor Equipment Type
0470-HW R-D/W “5818MNL”

(04) Interior Follower Contact, Motion 0533-HW PIR “5890”

(06) 24-Hour Silent Alarm Contact, Emergency 0530-HW PIR “5894PI”

0519-HW Glass Break “5853”


(07) 24-Hour Audible Alarm Contact, Emergency
0589-HW Smoke “5808W3”
(08) 24-Hour Auxiliary Contact, Freeze, Water, 0557-HW Heat Sensor “5809”
Alarm Temperature, Emergency
0624-HW Flood Sensor "5821"
(10) Interior with Delay Contact, Motion
0491-HW Panic Pendant “5802MN2”

(23) No Response Type Contact, Motion 1061-Tilt Sensor

1062-2GIG Tilt Sensor


(32) Remote Device Special Zone with Wireless
Repeater 1063-2GIG Doorbell
This zone type is selected by the installer when pairing the
1064-2GIG Bypass Sensor
panel with peripheral devices that can utilize localized troubles
(such as RF jam, low battery, tamper, or AC loss detected by 1065-2GIG Flood Sensor
the peripheral device). Thissensor is continuously active and
will cause a trouble at the panel for all problem conditions. 1067-2GIG Repeater
When the panel is in an armed state, this sensor type will cause
an alarm for TAMPER and RF JAM. All trouble conditions will 1070-2GIG F1-345
be sent to the monitoring station if reporting is enabled with the 1071-2GIG PHB-345
exception of AC LOSS. This will only be displayed at the panel.
1072-2GIG Smoke Ring
Equipment Code 0655-Existing Door/Window Contact
Required for all wireless zones, keyfobs, and keypads.
0609-Existing Motion Detector
Equipment Code
0475-Existing Glass Break Detector
Wireless Zones—Equipment Codes
0616-Existing Smoke Detector
0000-Other
0692-Existing CO Detector
0862-2GIG Thin D/W (Surface) Contact
0708-Existing Heat Sensor
0863-2GIG Recessed Door Contact
0556-Existing Flood/Temp Sensor
0869-2GIG PIR with Pet Immunity
9999-Alarm.com Image Sensor
0864-2GIG Glass Break Detector

0865-2GIG Outdoor Door/Window Sensor Wireless Zones - eSensor Equipment Codes*

0895-SMKT2-345 GE Smoke/Heat Detector (USA/Canada) 2862-eSeries Thin Door/Window Contact

1058-2GIG Smoke Detector 2863-eSeries Recessed Door Contact

0872-SMKE1-345 Smoke Detector (USA) 2869-eSeries PIR with Pet Immunity

0871-SMKE1-345C Smoke/Heat Detector (Canada) 2864-eSeries Glass Break Detector


0868-2GIG Panic Button Remote 2058-eSeries Smoke Detector (USA) (Use for all loops (1 2 3).)

68 Copyright © 2019 Nortek Security & Control LLC


Transmission Delay
2061-eSeries Tilt Sensor
Required for wired and wireless zones.
2065-eSeries Flood Sensor
Transmission Delay
2069-eSeries FireFighter SMKT/CO Listener
Dialer Delay Choosing this setting ...
2070-eSeries Water Sensor
Enabled Turns the Transmission Delay feature ON
2860-eSeries CO Detector (USA)
Disabled Turns the Transmission Delay feature OFF
2868-eSeries Panic

2873-eSeries Takeover Module Voice Descriptor


Required for all wireless and wired zones.
Keyfobs - eSensor Equipment Code*
Voice Descriptor (System Vocabulary)
2866-eSeries Key FOB On the touchscreen keypad, enter the first few
Letter
letters of the Vocabulary Word (or its Numeric Code)
*Note: eSeries sensors are only compatible with the GC3e panel.
A Abort (002), AC (003), Access (004), Alarm (005), And
Serial Number (006), Announcement (007), Apartment (266), Area
Required for all wireless zones. (008), Arm(009), Armed (010), Arming (011), At (012),
Attic (013), Audio (014), Auto (015), Automation (016),
The serial number is a 7-digit Transmission ID (TXID) that Auxiliary (017), Away (018)
the Control Panel uses to identify a sensor.
Equipment Age B Baby’s (019), Back (020), Balcony (256), Basement
(021), Bathroom (022), Battery (023), Bedroom (024),
Required for all wireless zones. Bell (272), Bonus (025), Boy’s (273), Break (026),
Button (027), Bypass (028), Bypassed (029)
Equipment Age
Equipment Age
C Cabinet (030), Camera (274), Cancel (031), Carbon
New Monoxide (032), Cave (275), Cellar (033), Cellular
(034), Cell Radio (035), Center (036), Check (037),
Existing Chest (038), Children’s (039), Chime (040), Closet
(041), Code (042), Communications (043), Computer
(044), Control (045), Cool (046), Corner (271), Crawl
Normal State (047), Current (048)
Required for all wired zones. Daughter’s (276), Day (049), Deck (258), Degrees
D
Normal State (050), Den (051), Detached (259), Detector (052), Dim
(053), Dining (054), Disarm (055), Disarmed (056), Dock
Code Setting (057), Door (058), Doorbell (277), Downstairs (059),
Driveway (060)
00 Not Used
East (061), Eight (062), Eighteen (063), Eighty (064),
E
Electric (065), Eleven (066), Emergency (067), Enter
01 Normally Closed (N/C) (068), Entrance (069), Entry (070), Error (071), Exercise
(072), Exit (073), Exit Now (074), Exterior (075),
02 Normally Open (N/O) External (076)
Failure (077), Family (078), Fan (079), Fifteen (080),
F
Fifty (081), Fire (082), Fire Alert (083), Fire Detector
03 End-of-Line Resistor (EOLR) (084), First (085), Five (086), Flood (087), Floor (088),
Fluid (089), Foil (090), For (091), Forty (092), Four
(093), Fourteen (094), Fourth (095), Foyer (267), Freeze
Sensor Loop (096), Freezer (097), Front (098), Furnace (099)
Required for all wireless zones. Game (100), Garage (101), Gas (102), Gate (265),
G
Sensor Loop Girl’s (278), Glass (103), Glass Break (104), Guest
(105), Gun (106)
Loop Setting Use for this sensor type ...
Hall (107), Hallway (108), Hanging (109), Hang Up
H
1 Refer to the device manual. (110), Heat (111), High (112), Home (113), House (114)
Ice (115), Image (279), Image Sensor (280), Inside
I
2 Refer to the device manual. (116), Instant (117), Interior (118), Intrusion (119), Is
(120)
3 Refer to the device manual.
J -

Copyright © 2019 Nortek Security & Control LLC 69


Sensor Reports
K Key (121), Keyfob (122), Keypad (123), Kids’ (124),
Kitchen (125) Required for all wireless and wired zones.

Laundry (126), Left (127), Level (128), Library (129),


Sensor Reports
L
Light (130), Lights (131), Liquor (132), Living (133), Sensor Reports Choosing this setting ...
Loading (134), Lock (135), Loft (136), Low (137)
Main (138), Maintenance (139), Man (281), Master Enabled Sends reports to the Central Station.
M
(140), Medical (141), Medicine (142), Menu (143),
Middle (144),Monitor (145), Motion (146), Motion Disabled Does NOT send reports to the Central
Detector (147), Mud (148) Station.
Nine (149), Nineteen (150), Ninety (151), No Delay
N
(155), No Entry Delay (156), North (152), Not (153), Not
Ready (154), Nursery (157)
Sensor Supervised
Off (158), Office (159), On (160), One (161), One Required for all wireless zones.
O
Hundred (162), Output (163), Outside (164), Overhead Sensor Supervised
(260)
Sensor
Panel (165), Panic (166), Pantry (167), Patio (168), Choosing this setting ...
P Supervised
Perimeter (169), Phone Line (170), Play (171), Police
(172), Pool (173), Porch (270), Pound (174), Power Enabled Enables the sensor supervision feature.
(175), Press (176), Previous (177), Pump (178)

Q - Disabled Disables the sensor supervision feature.

Radio (179), Ready (180), Rear (181), Refrigerator Sensor Chime


R
(261), Relay (182), Remote (183), Repeat (184), RF
Jam (185), Right (186), Room (187 Required for all wireless and wired zones.
Safe (188), Second (189), Security (190), Sensor (191), Sensor Chime
S
Sensors (192), Service (262), Session (193), Set (194),
Seven (195), Seventeen (196), Seventy (197), Shed Sensor Chime Setting
(198), Shop (199), Side (200), Silent (201), Siren (202),
Six (203), Sixteen (204), Sixty (205), Skylight (206), Disabled
Sliding (207), Smoke (208), Son’s (282), Sounder (209),
South (210), Space (211), Spare (212), Stairs (213),
Voice Only
Star (214), Status (215), Stay (216), Stop (217), Storage
(218), Study (219), Sump (220), Sun (283), Sunroom
(263), Supervision (221), Switch (286), System (222) Ding-Dong #1 with Voice
Tamper (223), Temperature (224), Ten (225), Terminated
T
(226), Theater (284), Thermostat (227), Third (228), Ding-Dong #2
Thirteen (229), Thirty (230), Three (231), To (232), Tool
(233), Transmitted (234), Transmitter (235), Trouble
Ding-Dong #2 with Voice
(236), Turn (237), TV (268), Twelve (238), Twenty (239),
Two (240)
Ding-Dong #1
Unlock (241), Upper (242), Upstairs (243), User (244),
U
Utility (245)
Ding-Ding
V Yard (253)
Ding-Ding with Voice
Wall (248), Warehouse (264), Water (249), West (250),
W
Window (251), Wing (285), Wireless (252)
Ding-Dong #3
X -
Ding-Dong #3 with Voice
Y Yard (253)
Chime #1
Z Zero (254), Zone (255)
Chime #1 with Voice

Chime #2

Chime #2 with Voice

70 Copyright © 2019 Nortek Security & Control LLC


Panel Programming Reference
This table summarizes the system’s panel programming questions, the available settings for each question, and each
question’s factory-default setting.
Panel Programming Questions
Question
Question Text Available Settings Factory Default Setting
Number

Q1 Enter installer code (4 digits) Unique 4-Digit Number 1561

Q2 Lock installer programming Disabled (Full Access) Disabled (Full Access)


No Access
Limited Access

Q3 Lock default programming Allow Reset of All Defaults Allow Reset of All Defaults
Allow Limited Reset of Defaults
Do Not Allow Reset of Defaults

Q4 Exit delay, in seconds (45-120) 45-120 Seconds ‡60 Seconds

Q5 Entry delay 1, in seconds (30-240) 30-240 Seconds ‡30 Seconds

Q6 Entry delay 2, in seconds (30-240) 30-240 Seconds ‡45 Seconds

Q7 Remote services provider None Alarm.com


Alarm.com

Q8 2-way voice Disabled Stay online


Stay online
Stay online, including fire and CO alarms

Q9 Disable siren after two-way audio Enabled Audible


Disabled

Q10 Police emergency key Disabled Audible


Audible
Silent Panic

Q11 Fire emergency key Disabled Audible


Audible

Q12 Emergency key Disabled


Audible

Q13 Quick arming Enabled Enabled


Disabled

Q14 Auto stay Enabled ‡Enabled


Disabled

Q15 Exit delay restart Enabled ‡Enabled


Disabled

Q16 Allow quick exit Enabled Enabled


Disabled

Q17 Quick bypass Enabled Disabled


Disabled

Copyright © 2019 Nortek Security & Control LLC 71


Q18 Alert on disarm with keyfob after Enabled Disabled
alarm Disabled

Q19 Keyfob arm/disarm confirmation Enabled Disabled


Disabled

Q20 Keyfob/remote arming mode on Auto-Bypass with Zone Participation on Restore Auto-Bypass with Zone
system not ready Auto-Bypass Participation on Restore
Arm Only When System Ready

Q21 Z-Wave feature Disabled and Hidden Enabled


Disabled but Visible
Enabled
Enabled with Local Scenes Hidden

Q22 Smart Home Controls require Enabled Disabled


master code Disabled

Q23 Master user can access Z-Wave Enabled Disabled


setup Disabled

Q24 Temperature display units Fahrenheit Fahrenheit


Celsius

Q25 Swinger shutdown count (1-6) 1-6 Trips 2 Trips

Q26 Cross sensor zones 99-100 Enabled Disabled


Disabled

Q27 Cross sensor timeout, in seconds 10-120 Seconds 10 Seconds


(10-120)

Q28 Siren supervision time Disabled Disabled


15 Seconds
30 Seconds
45 Seconds

Q29 CS lack of usage notification time, 0- 255 Days 7 Days


in days (0- 255)

Q30 Radio modem network failure 0- 255 Minutes 30 Minutes


time, in minutes (0-255)

Q31 Radio network failure causes Enabled Enabled


trouble Disabled

Q32 Radio network failure reports Enabled Enabled


Disabled

Q33 Broadband network failure time 0-255 Minutes 30

Q34 Broadband network failure causes Enable Enabled


trouble Disable

Q35 Broadband network failure reports Enable Enabled


Disable

Q36 Periodic test, in days (0-255) 0-255 Days 30 Days

Q37 Alarm cancel time, in minutes 5-255 Minutes 5 Minutes


(5-255)

72 Copyright © 2019 Nortek Security & Control LLC


Q38 Alarm cancel display Enabled Enabled
Disabled

Q39 Alarm abort window transmission 15 Seconds 30 Seconds


delay
30 Seconds
45 Seconds

Q40 Burglary bell cutoff time 4 Minutes ‡4 Minutes


8 Minutes
12 Minutes
16 Minutes Unlimited Time

Q41 Fire bell cutoff time 4 Minutes ‡4 Minutes


8 Minutes
12 Minutes
16 Minutes Unlimited Time

Q42 Trouble doesn’t sound at night Enabled Enabled


Disabled

Q43 Z-Wave siren mode Sound for Burglary and Fire/CO Sound for Burglary Sound for Burglary and Fire/CO
Only

Q44 Open collector #1 output 00-Disabled 11-Follows Internal Sounder Alarm


01-Activated when Armed 02-Activated when
Disarmed 03-Activated on FTC
04-Activated on Supervision 05-Activated on Radio
Fault
06-Activated on Burglary Alarm
07-Activated on Fire Alarm
08-Activated on Any Alarm
09-Activated on Any System Trouble
11-Follows Internal Sounder Alarm 12-Follows Exit/
Entry Beeps

Q45 Open collector #2 output 00-Disabled 00-Disabled


01-Activated when Armed 02-Activated when
Disarmed 03-Activated on FTC
04-Activated on Supervision 05-Activated on Radio
Fault
06-Activated on Burglary Alarm
07-Activated on Fire Alarm
08-Activated on Any Alarm
09-Activated on Any System Trouble
11-Follows Internal Sounder Alarm 12-Follows Exit/
Entry Beeps

Q46 Time to detect AC loss, in minutes 0-30 Minutes 10 Minutes

Q47 Random AC loss report time Enabled Enabled


Disabled

Q48 Programming mode entry reports Enabled Disabled


to CS Disabled

Q49 Trouble reports to CS Enabled Enabled


Disabled

Q50 Trouble restore reports to CS Enabled Enabled


Disabled

Copyright © 2019 Nortek Security & Control LLC 73


Q51 Manual bypass reports to CS Enabled Disabled
Disabled

Q52 Bypass restore reports to CS Enabled Disabled


Disabled

Q53 AC loss reports to CS Enabled Enabled


Disabled

Q54 AC restore reports to CS Enabled Enabled


Disabled

Q55 System low battery reports to CS Enabled Enabled


Disabled

Q56 System low battery restore Enabled Enabled


reports to CS Disabled

Q57 RF low battery reports Enabled Enabled


Disabled

Q58 Sensor low battery restore reports Enabled Enabled


to CS Disabled

Q59 System disarmed reports to CS Enabled Disabled


Disabled

Q60 System armed reports to CS Enabled Disabled


Disabled

Q61 Alarm restore reports to CS Enabled Disabled


Disabled

Q62 Smart test reports Enabled Disabled


Disabled

Q63 RF jam causes trouble Enabled Disabled


Disabled

Q64 System tamper causes trouble Enabled Enabled


Disabled

Q65 Auto unbypass for manual bypass Enabled Enabled


Disabled

Q66 Force bypass reports Enabled Disabled


Disabled

Q67 Event log Disabled All Events


All Events Except Open/Close/Bypass
All Events Except Open/Close
All Events

Q68 Allow backlight always on (demo Enabled Disabled


mode) Disabled

Q69 Smart Areas Enabled Disabled


Disabled

Q70 Main Panel Sounder Follows All Smart Areas All Smart Areas
Main Panel Smart Area Only

74 Copyright © 2019 Nortek Security & Control LLC


Features to Limit False Alarms
For compliance with ANSI/SIA CP-01-2010: Control Panel Standard - Features for False Alarm Reduction, the installer
can set a variety of different options designed to limit occurrences of a False Alarm.

ANSI/SIA CP-01-2010 Features to Limit False Alarms


ANSI/SIA CP-01-2010 2GIG System Feature Installation & Programming Guide

“Q4: Exit delay, in seconds (45-120)”


4.2.2.1 Exit Time Exit Delay
“Q16: Allow quick exit”

4.2.2.2 Progress Annunciation Exit Delay Announcement “Q4: Exit delay, in seconds (45-120)”

4.2.2.3 Exit Time Restart Exit Delay Restart “Q15: Exit delay restart”

4.2.2.4 Exit Error Exit Error See the GC3 User Guide

4.2.2.5 Unvacated Premises Auto Stay “Q14: Auto stay”

“Q5: Entry delay 1, in seconds (30-240)”


4.2.3.1 Entry Delay Entry Delay
“Q6: Entry delay 2, in seconds (30-240)”
“Q1: Enter installer code (4 digits)”
4.3.2.2 Progress Annunciation Entry Delay Announcement
“Q1: Enter installer code (4 digits)”

4.3.2.3 Disarm Disarming Features See the GC3 User Guide

“Q20: Keyfob/remote arming mode on system not


4.2.4.1 Control Buttons Keyfob/Remote Arming Mode on System Not Ready. ready”

4.2.4.2 Manual Alarms Emergency Alarm Features See the GC3 User Guide

Alert Keyfob Disarming After Alarm “Q18: Alert on disarm with keyfob after alarm”
4.2.4.3 System Acknowledgment
Keyfob Arm/Disarm Confirmation “Q18: Alert on disarm with keyfob after alarm”

4.2.4.4 Remote Arming Key Fob Arming “Q18: Alert on disarm with keyfob after alarm”

4.3.4.5 Remote Disarming Key Fob Arming “Q19: Keyfob arm/disarm confirmation”

4.2.5.1 Abort Window Abort Window Dialer Delay “Q39: Alarm abort window transmission delay”

4.2.5.1.1 Disarm Abort Window Dialer Delay “Q36: Periodic test, in days (0-255)”

4.2.5.1.2 Abort Abort Window Dialer Delay “Q36: Periodic test, in days (0-255)”

4.2.5.2 Alarm Transmission Abort Window Dialer Delay “Q39: Alarm abort window transmission delay”

4.2.5.3 Disarm Disarm See the GC3 User Guide

4.2.5.4 Cancel Window Alarm Cancel Time, Alarm Cancel Display “Q37: Alarm cancel time, in minutes (5-255)”

4.2.6.1 Use of Duress Feature User Duress Report See the GC3 User Guide

4.2.6.2 Duress Code Duress Code See the GC3 User Guide

4.2.7 Initiation of Manual Alarms Panic, Fire, or Emergency Alarm See the GC3 User Guide

“Q26: Cross sensor zones 99-100”


4.3. Cross Zoning Cross Sensor Zones, Cross Sensor Timeout
“Q27: Cross sensor timeout, in seconds (10-120)”
“Q25: Swinger shutdown count (1-6)”
4.3.2 Swinger Shutdown Swinger Shutdown Count (1-6)
“Q61: Alarm restore reports to CS”

4.3.3 Fire Alarms Fire & Carbon Monoxide Protection Sensor Type — (24) Silent Burglary”

Console Test
4.6.3 System Test “Testing the Installation”
Sensors Test

Copyright © 2019 Nortek Security & Control LLC 75


Image Sensor 3. Optional: Tap Sensitivity
After Image Sensors have been added to the GC3 Panel in
Wireless Zones programming the Image Sensor details will
be displayed in Image Sensor settings.
1. Navigate to Installer Toolbox menu and tap
System Configuration.

» Change setting to High, Normal, or Low (default is


Normal).

Smart Home Settings Menu


Smart Home Settings Menu
2. Tap Image Sensor. Note: This menu is only available to installers.
The Smart Home Settings menu provides installers with
access to a variety of Z-Wave settings for the GC3 Security
& Automation System.
Installers can configure the system to give the Master User
permission to access the Smart Home Settings menu,
users who know the Master User code can access a variety
of Z-Wave settings for the GC3 Security & Automation
System.
Note: The GC3 Panel ignores any Command_
Class_Basic commands it receives from other
devices on the Z-Wave network.
Navigate to the Smart Home Settings Menu
To navigate to the Smart Home Settings menu:
The Image Sensor will be displayed with the following:
4. Navigate to the Installer Toolbox menu. See
» Zone number
“Navigate to the Installer Toolbox.”
» MAC address of Image Sensor
5. At the Installer Toolbox menu, tap Smart Home
» Firmware Version Settings. This reveals the Smart Home Settings
» Battery level menu.

» Signal Strength Smart Home Settings Menu

» Rules
» Sensitivity

76 Copyright © 2019 Nortek Security & Control LLC


Add a New Device When the system discovers a device, the New device
Tip: Manufacturers may add Z-Wave devices to a found and Adding device message appears.
network in order to test them. To ensure successful Adding Device
addition of a device to the GC3 Control Panel,
remove the new device before adding it to the
network. See “Remove a Device.”
To add a Z-Wave device to the network:
1. Navigate to the Smart Home Settings menu. See
“Navigate to the Smart Home Settings Menu” on the
previous page.
2. At the Smart Home Settings menu, tap Add
Devices.
Smart Home Settings—Add Devices

4. At the New device was added to the system


message, tap OK.
New Device was Added to the System Message

The Listening for Devices to Add screen reveals the Add


Devices Now message.
Listening for Devices to Add—Add Devices Now

The newly discovered device appears in the Listening for


Devices to Add screen. Any device information captured
during the discovery process appears below the device
name.
TIP: The Control Panel issues a double-beep when
a device is successfully added to the network.
Listening for Devices to Add—New Device

3. Walk to and trigger the device. For example, if you


are adding a Z-Wave light bulb, turn the light bulb
ON.
Tip: Typically, you can trigger a device on the
network by either powering the device OFF/ON,
pressing a button once or twice, or flipping a switch
on the device. Every device is different.

Copyright © 2019 Nortek Security & Control LLC 77


5. (Optional) At the Listening for New Devices to From the Listening for Devices to Add screen, you can
Add screen, tap Rename. continue by triggering the next desired device and then
renaming it as needed.
Listening for Devices to Add—Rename
8. Tap to return to the Smart Home Settings
menu.
Remove a Device
To remove a device from the network:
1. Navigate to the Smart Home Settings menu. See
“Navigate to the Smart Home Settings Menu.”
2. At the Smart Home Settings menu, tap Remove
Devices.
Smart Home Settings—Remove Devices

6. At the Enter a name for this device screen, use the


touchscreen keypad to enter a new device name.
For example, enter “Living Room Dimmer”.
Enter a name for this device

The Listening for Devices to Remove screen appears.


Listening for Devices to Remove—Remove Devices Now

7. Tap Done.
The system reveals the new name on the Listening for
Devices to Add screen.
Listening for Devices to Add—New Device Name

3. Walk to and trigger the device on the network. For


example, if you are removing a Z-Wave light bulb,
turn the light bulb ON.
Tip: Typically, you can trigger a device on the
network by either powering the device OFF/ON,
pressing a button once or twice, or flipping a switch
on the device. Every device is different.

78 Copyright © 2019 Nortek Security & Control LLC


When the system successfully removes the device, it 3. At the Check Network screen, tap Start.
appears on the Listening for Devices to Remove screen.
Check Network—Start
Listening for Devices to Remove—Device Removed

The system scans the network for unresponsive nodes and


Tip: The Control Panel issues a double-beep when indicates the status of each scanned node.
a device is successfully removed to the network.
Check Network—Status
4. Tap to return to the Smart Home Settings
menu.
Check the Network
Use the Check Network feature to scan the smart home
network for unresponsive nodes. This can take several
minutes and some of the smart home functions will be
unavailable until the check is complete.
To perform a network check:
1. Navigate to the Smart Home Settings menu. See
“Navigate to the Smart Home Settings Menu.”
2. At the Smart Home Settings menu, tap Check
Network.
Smart Home Settings—Check Network 4. When the Check Network is complete you can see
the status of nodes in the network.
5. Tap to return to the Smart Home Settings
menu.
Rediscover the Network
After adding or removing devices from the network, the final
step is to rediscover the network. This updates the system’s
communication routes so it communicates with the newly
added and previously added Z-Wave devices.
To rediscover the network:
1. Navigate to the Smart Home Settings menu. See
“Navigate to the Smart Home Settings Menu.”

Copyright © 2019 Nortek Security & Control LLC 79


2. At the Smart Home Settings menu, tap View All Devices
Rediscover Network. The View All Devices function lists all Z-Wave devices
Smart Home Settings—Rediscover Network in the Control Panel network and provides the following
options, depending on the type and current status of a
device:
» Configure
» Hide/Unhide
» Identify
» Remove
» Rename
» Replace
To view all network devices and access these options:
3. At the Rediscover Network screen, tap Start. 1. Navigate to the Smart Home Settings menu. See
Rediscover Network—Start “Navigate to the Smart Home Settings Menu.”
2. At the Smart Home Settings menu, tap View All
Devices.
Smart Home Settings—View All Devices

While the system is rediscovering the network it displays


the status of each node as it is checked.
Rediscover Network—Status
3. At the Smart Home Devices screen, review the list
of devices. If you have added several devices, you
can swipe up and down to move through the list.
Smart Home – View All Devices

When the rediscovery is complete, the Rediscover


Network screen with the Start button (shown above)
appears again.

4. To view the options available for a device, tap the


menu button ( ).

80 Copyright © 2019 Nortek Security & Control LLC


Configure / Basic Control A confirmation screen appears.
The Configure option is device dependent, and only Smart Home Devices – Hide Confirmation
appears when a Z- Wave device has special configuration
options.
This option lets you enter configuration parameters that are
found in the device’s User Guide.
1. Tap Configure.
Smart Home – Configure Option

2. Tap Hide to prevent the device from appearing on


Smart Home Control screens.
The device appears in gray text on Smart Home Devices
screen.
Smart Home Devices – Hidden Device

2. Tap Set Value.


3. At the Set Value screen, enter any number. See
device User Guide.
4. Tap Set.
The Basic Set will be sent to the device.
Hide/Unhide
The Hide/Unhide option determines whether or not a device
appears on Smart Home Control screens.
To hide a device on Smart Home Control screens:
1. Tap the menu button ( ) next to the device and
tap Hide. 3. Tap to return to the Smart Home Settings
menu.
Smart Home Devices – Hide
To make a hidden device visible
To make a hidden device visible on Smart Home Control
screens:
1. Tap the menu button ( ) next to the device and
tap Unhide.
Smart Home Devices – Unhide

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The menu closes, the device appears in normal text on the To remove a non-communicating node from the system:
Smart Home Devices screen, and it also appears in Smart 1. Tap the menu button ( ) next to the non-
Home Control screens. communicating device and tap Remove.
Smart Home Devices – Unhidden Device Smart Home Devices – Remove

A confirmation screen appears.


Smart Home Devices – Remove Confirmation
2. Tap to return to the Smart Home Settings
menu.
Identify
This option lets you identify a device from the control panel.
Tapping Identify activates the device (for example, a light
module will turn on and then turn off). This feature can be
helpful if you add multiple devices to the system without
renaming them at the time of installation.
Smart Home Devices – Identify

2. Tap Remove to delete the device from the network.


3. Tap to return to the Smart Home Settings
menu.
Rename
This option lets you rename devices that have already been
added to the system.
To rename a device:
1. Tap the menu button ( ) next to the device and tap
Remove Rename.
This option lets you remove a non-communicating node Smart Home Devices – Rename
from the system. This option only appears for a device that
is not communicating with the system.
Note: Non-communicating devices are indicated by
an alert icon ( ).

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An onscreen keyboard appears. To replace a non-communicating device:
Smart Home Devices – Enter a name for the device 1. Tap the menu button ( ) next to the non-
communicating device and tap Replace.
Smart Home Devices – Non-Communicating Device

2. Enter a new name for the device and tap Done.


The system reveals the new name on the Smart Home
Devices screen. 2. Tap Replace.

Smart Home Devices – New Device Name Smart Home Devices – Replace

A Listening for Replacement Device screen appears.


3. Tap to return to the Smart Home Settings Smart Home Devices – Listening For Replacement Device
menu.
Replace
This feature lets you replace a non-communicating device
with an identical device maintaining the same node number
and other mesh network settings. This makes it easier
to replace a device that is no longer working and is only
available for a non-communicating device.
Note: Non-communicating devices are indicated by
an alert icon ( ).

3. Walk to and trigger the replacement device on the


network. For example, if you are replacing a Z-Wave
light bulb, turn the light bulb ON.

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A confirmation dialog appears when the replacement is 3. At the System Settings menu, tap Smart Home
finished. Settings on both Control Panels.
Smart Home Devices – Replacement Finished System Settings—Smart Home Settings

4. Tap OK to close the confirmation dialog.


5. Tap to return to the Smart Home Settings
menu. 4. At the Smart Home Settings menu, tap Device
Association.
Associating Z-Wave Devices
Smart Home Settings—Advanced Settings
The Association function provides a means of enabling
individual network devices to communicate directly with
each other.
To associate Z-Wave devices:
1. At the Home screen, tap System Settings.
Home—System Settings

5. At the Z-Wave Association screen, tap the


Manage button next to the device that will act as the
controller.
Z-Wave Association—Manage

2. Enter the Master User Code to access the System


Settings screen.

84 Copyright © 2019 Nortek Security & Control LLC


6. Tap Edit Group to select the Group for the To reset the controller:
association. 1. Navigate to the Smart Home Settings menu. See
Z-Wave Association—Edit Group “Navigate to the Smart Home Settings Menu.”
2. At the Smart Home Settings menu, tap Advanced
Settings.
Smart Home Settings—Advanced Settings

7. Select the devices to be associated with the


controller device and tap .
Z-Wave Association Device
3. At the Advanced Settings menu, tap Reset
Controller.
Advanced Settings—Reset Controller

8. Tap to return to the Smart Home Settings


menu.
Note: Refer to device documentation for information
about the association groups supported by the
4. At the Reset the Z-Wave Controller screen, tap
device.
Reset Controller.
Reset the Controller
Reset the Z-Wave Controller—Reset Controller
You can reset the Z-Wave controller to remove all Z-Wave
devices from the network and to reset the controller to its
factory default state.
Note: Use this procedure only in the event that the
network primary controller is missing or otherwise
inoperable.

Note: Resetting the controller will delete all node


information from the GC3 Control Panel. Any

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devices that were part of the mesh network will need 2. At the Home screen on the secondary GC3 Panel,
to be manually removed from the network before tap System Settings.
they can be added to a network. Home—System Settings
While the controller is being reset, the Working message
appears. Tap OK or wait a few seconds for the message to
close automatically.
Reset the Z-Wave Controller—Working

3. Enter the Master User Code to access the System


Settings screen.

5. When the controller is reset, the following message


appears. Tap OK or wait a few seconds for the
message to close automatically.
Z-Wave Controller Reset Message

4. At the System Settings menu, tap Smart Home


Settings.
System Settings—Smart Home Settings
Learn Controller
The GC3 Panel can be added to an existing Z-Wave
network as a “secondary” controller (this process is also
called “copy” or “replication”).
When the GC3 Panel acts as a secondary controller,
devices can only be added to or removed from the Z-Wave
network at the primary controller. Other than that, all
functions are available to either controller.
To add the GC3 Panel as a secondary controller for an
existing Z-Wave network:
1. At the existing controller, add the GC3 Panel to the
Z-Wave network. (If the existing controller is a GC3
Panel, see “Add a New Device.” Otherwise, refer
to the documentation that came with the Z-Wave
controller.)

86 Copyright © 2019 Nortek Security & Control LLC


5. At the Smart Home Settings menu, tap Advanced Perform a Walk Test
Settings. After installing the system, sensors, and peripherals,
Smart Home Settings—Advanced Settings perform a walk test to ensure proper console operations
and to test wireless reception and signal strength. To open
the Walk Test menu, navigate to the Installer Toolbox.
Then tap Walk Test.
» To test wireless reception and signal strength,
tap Sensors Test. Then walk to and trigger each
sensor.
Walk Test—Sensors Test Screen

6. At the Advanced Settings menu, tap Controller


Learn.
Advanced Settings—Controller Learn

» After you have tested all sensors, press .


» To test the console operations, tap Console Test.
Then tap each button and respond Yes or No to
each question.
Walk Test—Console Test Screen

The GC3 Panel displays a “Learning Z-Wave Controller”


message and waits for a signal from the primary controller.
The synchronization takes time, depending upon the
number of Z- Wave devices in the network.
Note: If a new Z-Wave device is added to the
network, the secondary controller must be re-
learned into the network.

Testing the Installation


Disable the Piezo Sounder
To disable the system’s sounder, navigate to the Installer
Toolbox. Then tap Disable Sounder. At the Sounder
Disabled message, tap OK. The sounder is disabled for 30 » After yyou have tested all console functions,
press .
minutes (or until you tap the Re- enable Sounder button).
Note: For compliance with ANSI/SIA CP-01-2010,
when you tap Sensors Test or Console Test, the
system sends a Walk Test Started message to the
Central Station. When you exit the test, the system
sends a Walk Test Terminated message to the
Central Station.

Copyright © 2019 Nortek Security & Control LLC 87


Verify the Radio Status Adding a Demo Video
After installing the Cellular Radio Module for the first time,
Demo Mode
perform a radio test to check the cell signal strength,
confirm the serial number of the module, and view other The Demo Mode allows a dealer to add a Demo Video to
information about the cellular radio connection. This is a the panel.
helpful tool to use when troubleshooting the installation. To add a Demo Video:
To open the Radio Test menu, navigate to the Installer 1. Navigate to the Installer Toolbox and tap Demo
Toolbox. Then tap Radio Test. At the Radio Status Mode.
screen, tap Start Radio Test.
Installer Toolbox - Demo Mode
When the test is complete:
» A “Success” message indicates the module is
functioning properly (see next image).
» A “Cell Radio Module Status Not Detected” message
indicates a module is not properly installed. See
“Install/Replace the Cellular Radio Module.”
» A “Remote Services Provider is Not Set” message
indicates that the installer has not programmed a
Remote Services Provider for the GC3 Panel. See
“Q7: Remote services provider.”
Installer Toolbox—Radio Status Test Success

2. Copy an mp4 video onto a USB drive.


Notes:
» File size - cannot exceed 200mb
» Recommended Resolution - 720p/30 frames
per second, not to exceed 20Mbps
3. Insert the USB drive into the top of the panel.
4. Press the Replace Video button.
Demo Mode - Replace Video

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5. The mp4 file will copy to the panel. 11. In the Screen Saver section, select DEMO MODE.
Demo Mode - Copying to Panel Screen - Demo Mode

12. Press the edit icon in the Screen Saver section.


13. Set the volume for the video playback.
6. When successful, the panel will display message. Demo Mode - Video Volume
7. Press OK.
Demo Mode - Press OK

14. Tap to exit.


Notes:
» The demo video will play when the screen times out
and will then return to the home screen. It will then
8. Once the file is transferred, tap to exit the repeat each time the screen times out.
Installer Toolbox.
9. Navigate to the Home Screen and tap the System
» To turn off the demo video, change the Screen
Saver setting to “OFF” or “MY PHOTOS.”
Settings.
10. Select the Screen tile.
» See “User Guide” for additional screen settings.
Screen - Screensaver Modes
System Settings - Screen Tile

***

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90 Copyright © 2019 Nortek Security & Control LLC


Limited Warranty
This product is warranted against defects in material and workmanship for three (3) year. This warranty extends only to
wholesale customers who buy directly from Nortek Security & Control LLC or through Nortek Security & Control’s normal
distribution channels. Nortek Security & Control LLC does not warrant this product to consumers. Consumers should
inquire from their selling dealer as to the nature of the dealer’s warranty, if any.
There are no obligations or liabilities on the part of Nortek Security & Control LLC for consequential damages arising out
of or in connection with use or performance of this product or other indirect damages with respect to loss of property,
revenue, or profit, or cost of removal, installation, or re-installation. All implied warranties for functionality are valid only
until the warranty expires. This Nortek Security & Control LLC Warranty is in lieu of all other warranties, expressed or
implied.
All products returned for warranty service require a Return Authorization Number (RA#). Contact Returns at 1-855-546-
3351 for an RA# and other important details.

Waste Electrical and Electronic Equipment (WEEE) Statement

This symbol on a product or on its packaging indicates that this product is not to be
thrown away with everyday waste.
Instead, it is your responsibility to dispose of electrical and electronics equipment by handing it
over to a designated collection point for the recycling of waste electrical and electronic equipment
(W.E.E.E.). The separate collection and recycling of your waste electrical and electronic equipment at
the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment. For more information about where you can drop
off your waste equipment for recycling, please contact your local city office, or your household waste
disposal service, or the shop where you purchased the product.

WARNINGS
Limitations of Alarm Products
This product should be tested periodically to make sure it is working properly. The product, if used properly, may reduce
the risk of burglary, robbery, and other adverse events that have the potential to result in injury or loss of life; however,
Nortek Security & Control is not an insurer. This product is neither insurance nor a guarantee that such an event
will be prevented, and users should protect themselves with proper insurance. Nortek Security & Control makes no
representation that this product cannot be compromised or circumvented, that it will provide an adequate warning, or that
it will prevent any personal injuries, property damage, or other losses. Like any alarm product, it may be bypassed, it is
subject to compromise, and it may fail to warn for a variety of reasons, including, but not limited to: improper installation
or positioning; improper maintenance; tampering; dead or improperly installed batteries; sensing limitations; component
failures; receivers; intrusions may be outside of a product’s designated range and certain environmental conditions may
impact performance, and audible alarm signals may be outside of hearing range, muted by doors, walls, and floors,
unheard by deep sleepers or the hearing-impaired, or overwhelmed by other sounds.

Risk of Noise Induced Hearing Loss


The Alarm is equipped with a warning siren. Exposure to high sound levels or prolonged exposure to the warning siren
can result in Noise Induced Hearing Loss (NIHL)

Copyright © 2019 Nortek Security & Control LLC 91


A L A R M D E A L E R I N F O R M AT I O N

Company Name:

Your Account Number:

Installation Date:

10023748A X3

Copyright © 2019 Nortek Security & Control LLC

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